<p>We are looking for a skilled Call Center Specialist to join our team in Baltimore, Maryland. In this role, you will serve as a key point of contact for customers, resolving inquiries and ensuring a seamless experience. This is a potential contracto to hire position offering an opportunity to develop your skills while contributing to a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls, addressing customer inquiries and concerns with professionalism.</p><p>• Utilize CRM systems and customer service software to track and manage client interactions.</p><p>• Assist customers with benefit functions and financial services, ensuring clarity and satisfaction.</p><p>• Provide accurate information on Fair Housing laws and Low-Income Tax Credit Housing (LITCH) programs.</p><p>• Collaborate with team members to resolve complex issues and deliver effective solutions.</p><p>• Maintain thorough knowledge of company policies and procedures to ensure compliance.</p><p>• Demonstrate strong communication skills to effectively handle diverse customer needs.</p><p>• Monitor call center metrics using tools such as Avaya CMS to optimize performance.</p><p>• Apply knowledge of computer programs to streamline workflows and improve efficiency.</p><p>• Uphold excellent service standards to enhance customer loyalty and satisfaction</p>
<p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
<p>Robert Half has partnered with a small firm on their search for a proactive, Legal Billing Specialist. As the Legal Billing Specialist, you will oversee client invoicing, assist with the collections process, update ERP system, perform mail merges, complete accounts receivable transactions, review and assign sales tax codes, perform account reconciliations, prepare supporting documents, and provide solutions to client inquiries. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and issue accurate billing statements, ensuring all client accounts are properly updated.</p><p>• Manage trust accounts, client escrow funds, and fiduciary transactions with precision and adherence to regulations.</p><p>• Utilize QuickBooks Desktop or Online to process financial records and maintain organized bookkeeping.</p><p>• Execute mail merges efficiently to streamline communication and billing processes.</p><p>• Collaborate closely with legal teams and clients to resolve billing inquiries and discrepancies.</p><p>• Monitor and collect outstanding payments while maintaining clear and effective communication with clients.</p><p>• Generate and analyze financial reports to identify trends and improve billing operations.</p><p>• Ensure compliance with legal billing standards and maintain confidentiality of sensitive financial information.</p>
<p>Robert Half has a client seeking a Marketing Specialist with 5 years of experience and pharmaceutical industry experience (required). This is a direct-hire position that requires going onsite in Glen Rock, PA 5x a week. This role has a heavy focus on brand strategy, digital transformation, and lead generation. </p><p><br></p><p>Responsibilities:</p><p>• Design and execute branding and communication strategies to align with business objectives and target market goals.</p><p>• Manage the annual marketing budget to optimize spending on high-impact campaigns and initiatives.</p><p>• Collaborate with external partners to ensure the successful delivery of marketing programs.</p><p>• Create and implement strategies to enhance brand visibility and generate leads through digital campaigns, events, and social media.</p><p>• Work closely with the sales team to convert marketing leads into new business opportunities.</p><p>• Develop and execute global go-to-market plans for new product launches, including messaging and campaign management.</p><p>• Optimize the company’s website for user experience, content relevance, and SEO performance.</p><p>• Utilize analytics tools to measure campaign effectiveness and refine strategies for improved engagement.</p><p>• Conduct market research to identify trends, competitive strategies, and growth opportunities.</p><p>• Represent the company at trade shows, webinars, and industry events, ensuring consistent branding and lead generation.</p>
<p>We are looking for an experienced Accounts Payable Specialist to take charge of essential financial operations and vendor coordination for a hospitality group. Based in Bethesda, Maryland, this role involves managing invoice processing, ensuring compliance, and maintaining strong vendor relationships. The ideal candidate will have a keen eye for detail and a solid understanding of accounts payable processes. Company offers a hybrid workplace (4 days in office, 1 day WFH), 100% paid medical/dental/vision, along with 20 days PTO and base salary of $75,000-85,000 DOE.</p><p><br></p><p>Interested in joining a high-octane accounting team? Consider applying today!</p><p><br></p><p>Responsibilities:</p><p>• Process and manage 50-100 invoices weekly, ensuring accuracy and timely payment.</p><p>• Handle vendor communications, including setup, inquiries, and account reconciliations.</p><p>• Maintain compliance with internal controls and assist with audits as needed.</p><p>• Review and process employee expense reports with precision.</p><p>• Prepare and submit 1099 reports in adherence to regulatory requirements.</p><p>• Perform invoice coding and data entry into accounting systems.</p><p>• Manage payment methods such as ACH transfers and check runs.</p><p>• Collaborate with internal teams to resolve discrepancies and streamline processes.</p><p>• Monitor accounts payable metrics to identify opportunities for improvement.</p>
<p>We are looking for a detail-oriented Procurement Specialist to join our team in Baltimore, Maryland. This Contract to permanent position offers an opportunity to contribute to team operations by ensuring efficient and accurate procurement processes. The ideal candidate thrives in dynamic environments, excels at problem-solving, and demonstrates strong research capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Prepare requisitions to acquire goods and services in alignment with organizational needs.</p><p>• Evaluate purchase justifications to ensure accuracy, completeness, and compliance with requirements.</p><p>• Create receipts for goods and services that have been delivered and meet quality standards.</p><p>• Respond to inquiries regarding the status of supplier invoice payments and resolve any discrepancies.</p><p>• Develop and maintain effective working relationships with Procurement and Accounts Payable teams.</p><p>• Review and process procurement requests submitted by various departments.</p><p>• Investigate and resolve procurement-related issues efficiently and effectively.</p><p>• Collaborate with vendors to manage relationships and ensure seamless transactions.</p><p>• Monitor purchase orders and requisitions to ensure timely fulfillment.</p><p>• Support organizational goals by maintaining procurement documentation and records with precision.</p>
<p>Are you highly organized with a talent for keeping operations running smoothly?<strong> </strong>A dedicated and team-oriented company in the Red Lion area is looking for an <strong>Inventory Specialist</strong> to help maintain accurate inventory levels, support warehouse operations, and ensure products move efficiently through the supply chain. If you’re detail-driven, dependable, and enjoy hands-on work, this is a great opportunity.</p><p><br></p><p> Key Responsibilities</p><ul><li>Maintain accurate inventory counts through regular cycle counts and audits</li><li>Receive, inspect, and record incoming materials and products</li><li>Track inventory movements, discrepancies, and adjustments in the system</li><li>Organize and label products to ensure efficient storage and easy retrieval</li><li>Monitor stock levels and report shortages or overstock situations</li><li>Prepare orders for shipment and assist with picking, packing, and staging of products</li><li>Collaborate with purchasing, production, and warehouse teams to support daily operations</li><li>Ensure compliance with safety procedures and maintain a clean, organized workspace</li></ul><p><br></p>
<p>We are looking for a skilled Procurement Specialist to join a team in Wilmington, Delaware. This long-term contract position involves managing the complete procurement lifecycle, ensuring adherence to local policies, regulations, and best practices. The ideal candidate will excel in contract administration, purchasing processes, and asset management while effectively collaborating across departments.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation, review, and distribution of contract specifications to ensure compliance with city regulations.</p><p>• Administer the bidding process, including coordinating bid openings and maintaining detailed records.</p><p>• Process purchase requests into purchase orders while verifying accuracy and compliance with policies.</p><p>• Collaborate with departments to ensure procurement requests are well-documented and represent best value.</p><p>• Manage the disposal of End-of-life city assets by publishing listings and coordinating surplus procedures.</p><p>• Ensure all purchases align with city regulations and provide optimal value.</p><p>• Maintain accurate documentation and records for all procurement activities.</p><p>• Support cross-departmental collaboration to address procurement needs efficiently.</p><p>• Utilize standard office software and procurement systems to streamline processes.</p><p>• Develop solutions to improve procurement workflows and ensure policy compliance.</p>
<p>A commercial real estate organization with a diverse portfolio is seeking an experienced <strong>Cash Application Specialist</strong> to join its Accounts Receivable team. This role reports to the Accounts Receivable Manager and plays a key part in ensuring accurate cash posting, reconciliations, and tenant account management across multiple property types. This is a hybrid position in Montgomery County, MD </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Apply daily cash receipts from tenants and vendors across commercial, residential, and retail portfolios</li><li>Post and reconcile monthly subsidy payments for residential tenants</li><li>Process returned or rejected payments and resolve related discrepancies</li><li>Prepare and reconcile bank deposits to ensure accuracy and completeness</li><li>Assist with the month-end accounts receivable close process</li><li>Track and support miscellaneous billings related to government agencies, including invoice submission and follow-up</li><li>Identify delinquent or insufficient payments by preparing and analyzing recurring cash and aging reports</li><li>Perform full account reconciliations and investigate variances</li><li>Partner closely with property management teams to support the collection of outstanding balances</li><li>Serve as a point of contact for tenants regarding billing inquiries, documentation requests, and payment discrepancies</li><li>Respond to internal and external audit requests and provide supporting documentation as needed</li><li>Ensure adherence to established accounting procedures, policies, and internal controls</li><li>Manage multiple deadlines and priorities in a fast-paced environment</li><li>Support additional accounting projects and ad hoc initiatives as assigned</li></ul>
<p>We are looking for an Accounts Receivable Specialist to join our team in Columbia, Maryland. In this role, you will manage billing processes, collections, and invoicing while supporting the financial operations of the company. This role sits on site full-time Monday-Friday and offers strong benefits and ability to be cross-trained in other areas. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable tasks, including billing and invoicing customers accurately.</p><p>• Follow up on outstanding payments and handle collections when necessary to ensure timely cash flow.</p><p>• Assist in filing sales taxes and ensuring compliance with regulatory requirements.</p><p>• Support the Controller with special projects as needed.</p><p>• Collaborate with internal teams to streamline financial operations and maintain accurate records.</p><p>• Utilize QuickBooks for accounting tasks and reporting, if applicable.</p><p>• Build strong relationships with customers to address payment inquiries and concerns.</p><p>• Monitor and reconcile accounts to ensure accuracy in financial data</p>
<p>We are looking for a detail-oriented Loan Servicing Specialist to join our team in LINTHICUM, Maryland. In this Contract position, you will play a key role in ensuring the accurate and timely processing of consumer loan servicing requests while delivering exceptional member service. This role requires adherence to organizational policies and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Process a variety of consumer loan servicing requests with accuracy and efficiency, following established policies and procedures.</p><p>• Maintain and apply a strong understanding of operational policies, products, and services related to consumer loans.</p><p>• Research and resolve compliance issues related to consumer loan servicing promptly and thoroughly.</p><p>• Complete required reports and resolve technical or operational challenges efficiently.</p><p>• Provide excellent member service by addressing inquiries and maintaining strong relationships with existing members.</p><p>• Proactively identify and implement improvements to loan servicing processes to enhance efficiency.</p><p>• Collaborate with team members and management on additional projects and responsibilities as assigned.</p>
<p>We are seeking a detail-oriented Data Entry Specialist to input, update, and manage important business data. This role is ideal for professionals who excel in accuracy, organization, and efficiency and thrive in a fast-paced, collaborative setting.</p><p><strong>Key Responsibilities</strong></p><p>· Enter, verify, and update data in internal systems and databases</p><p>· Review data for quality and resolve discrepancies efficiently</p><p>· Maintain confidential information with integrity and attention to detail</p><p>· Compile reports and assist with administrative support as needed</p><p>· Meet daily and weekly productivity targets</p><p>· Collaborate with team members to support ongoing projects</p>
<p>We are looking for an experienced Accounts Payable Specialist to join a team in Wilmington, Delaware. In this role, you will be responsible for managing and processing financial transactions with accuracy and efficiency. This is a long-term contract position, offering you the opportunity to work in a detail-oriented and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices to ensure timely and accurate payment.</p><p>• Manage account coding and verify adherence to company policies.</p><p>• Execute Automated Clearing House (ACH) payments and oversee check runs.</p><p>• Maintain detailed records of financial transactions for auditing and reporting purposes.</p><p>• Communicate with vendors and internal departments to resolve payment discrepancies.</p><p>• Ensure compliance with all applicable financial regulations and company policies.</p><p>• Assist in month-end and year-end financial close processes.</p><p>• Provide support to the AP and offshore team</p><p>• Monitor accounts payable systems to identify and implement process improvements.</p><p>• Provide support during audits by preparing and organizing necessary documentation.</p>
<p>We are looking for an experienced Medical Billing Specialist to join a team in Wilmington, Delaware. This position plays a vital role in ensuring accurate billing, claims processing, and accounts receivable management within a healthcare setting. As a Contract to permanent opportunity, this role offers the chance to demonstrate your expertise and grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims using UB04 forms while ensuring compliance with healthcare regulations and payer requirements.</p><p>• Perform detailed medical coding using current standards to accurately reflect resident care and services.</p><p>• Manage accounts receivable for Medicaid and Medicare billing, resolving discrepancies and handling claim denials effectively.</p><p>• Update and reconcile resident census data to ensure accurate billing for insurance providers.</p><p>• Coordinate billing for resident accounts, verify insurance eligibility, and maintain precise records of claim statuses.</p><p>• Utilize PointClickCare and other healthcare software to manage billing and documentation processes.</p><p>• Monitor claim statuses, investigate rejections or denials, and prepare corrected claims when necessary.</p><p>• Collaborate with clinical and administrative teams to ensure accurate census reporting and smooth billing operations.</p><p>• Uphold compliance with healthcare policies and regulations, safeguarding patient information and confidentiality.</p>
<p>Our client a cutting-edge publicly traded company in Montgomery County is looking for an experienced Senior Payroll Specialist with expertise in full cycle, ,multi-state payroll. In this newly created role, you will act as a strategic partner to teams across Human Resources and Finance. This position requires a deep understanding of payroll with strong analytical and communication skills to guide decision-making within the organization.</p><p><br></p><ul><li>Validate and audit employee data updates flowing into the payroll platform to ensure accuracy and completeness</li><li>Coordinate the timely submission and approval of employee time records, following up with employees and managers as needed</li><li>Manage a shared payroll inbox, addressing questions and requests within established service-level timelines</li><li>Investigate, troubleshoot, and resolve payroll discrepancies and inquiries with a high degree of accuracy and urgency</li><li>Administer wage garnishments and related support orders in compliance with applicable requirements</li><li>Maintain well-organized and up-to-date payroll documentation and records</li><li>Compute, reconcile, and process retroactive and advance payroll adjustments as necessary</li><li>Review payroll system integrations and interfaces, identifying and resolving errors on scheduled processing days</li><li>Prepare and distribute payroll-related reports and data summaries for internal partners upon request</li><li>Perform additional payroll-related responsibilities as assigned</li></ul>
<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Rockville, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>The Program Support Specialist provides administrative, operational, and logistical support to program staff to ensure the successful implementation of nonprofit initiatives. This role involves coordinating activities, maintaining program documentation, assisting with reporting, and serving as a key point of support for program teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist program managers with planning, coordination, and implementation of programs and events.</li><li>Maintain accurate program records, databases, and files.</li><li>Prepare reports, presentations, and documentation for internal and external stakeholders.</li><li>Coordinate communications with participants, volunteers, and partner organizations.</li><li>Track program metrics and assist in monitoring and evaluation efforts.</li><li>Support the development of outreach materials and communications.</li><li>Provide administrative support, including scheduling meetings, managing calendars, and coordinating logistics.</li><li>Perform other duties as assigned to support program success.</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Bethesda, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude. You will join our team in Gaithersburg, Maryland.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>Our client is in need of a detail-oriented Sales Support specialist to join their team on a contract basis in Hyattsville, Maryland. This role is ideal for someone who excels in customer service, order management, and collaboration with sales teams. You will play a key role in ensuring smooth order processing and maintaining high levels of customer satisfaction.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>We are looking for a Sales Support Specialist to assist our client's sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>We are looking for an experienced Accounts Receivable / Collections Specialist to join our client in Red Lion, Pennsylvania. In this role, you will play a critical part in managing financial transactions, ensuring timely payments, and maintaining strong relationships with clients. The position will be fully responsible for the AR/Collections while also supporting the accounting team with payroll, accounts payable and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable processes to ensure accurate and timely financial records.</p><p>• Conduct commercial collections activities to recover outstanding balances while maintaining strong client relationships.</p><p>• Process cash applications, including verifying and reconciling payments against invoices.</p><p>• Handle billing functions, ensuring invoices are issued promptly and correctly.</p><p>• Monitor account balances and proactively address discrepancies or overdue payments.</p><p>• Collaborate with internal teams to resolve payment disputes and improve collection strategies.</p><p>• Prepare detailed reports on accounts receivable status and collection efforts.</p><p>• Maintain compliance with company policies and applicable financial regulations.</p><p>• Provide exceptional customer service throughout the collections process.</p><p><br></p>
We are looking for an experienced Manager of Benefits to join our team in Baltimore, Maryland. This is a contract-to-permanent position within the legal industry, offering an exciting opportunity to oversee employee benefits and leave administration for a dynamic organization. The role involves working closely with senior HR leadership and firm management to ensure seamless benefits operations and compliance.<br><br>Responsibilities:<br>• Manage all aspects of employee benefits administration, including enrollments, life changes, beneficiary updates, disability claims, and compliance testing.<br>• Ensure compliance with federal and state regulations related to benefits and leave administration, including preparing and filing required forms.<br>• Oversee the administration of employee leaves such as FMLA, short-term disability, and long-term disability, while maintaining accurate records and communication.<br>• Evaluate and improve internal processes to enhance efficiency and implement cost-saving initiatives.<br>• Develop and lead wellness programs, including planning events, monthly initiatives, and communication strategies.<br>• Train managers and staff on benefits policies and leave procedures in collaboration with senior HR leadership.<br>• Monitor and audit vendor performance and billing accuracy, ensuring proper payment processing for benefit plans.<br>• Analyze and report on benefits and leave data to provide actionable insights to leadership.<br>• Serve as a subject matter expert for benefits systems, ensuring data accuracy and supporting system upgrades when necessary.<br>• Partner with HR leadership on vendor contract negotiations and renewals to optimize services.
<p>We are seeking a proactive Project Coordinator to support project planning, execution, and administration. This role is ideal for organized professionals who thrive in fast-paced settings and are committed to helping teams succeed.</p><p><strong>Key Responsibilities</strong></p><p>· Assist in coordinating project schedules, resources, and information</p><p>· Support project managers and teams with administrative tasks and documentation</p><p>· Track project progress and prepare regular updates for stakeholders</p><p>· Schedule meetings, prepare minutes, and ensure effective communication among team members</p><p>· Help maintain project management systems and ensure data accuracy</p><p>· Contribute to the successful delivery of projects within established timelines</p>
We are looking for a skilled Event Manager to join our team in Washington, District of Columbia. In this Contract to permanent position, you will oversee the planning, coordination, and execution of diverse events, including in-person, virtual, and hybrid formats. This role requires exceptional organizational skills and the ability to manage multiple projects simultaneously while maintaining high standards and fostering positive client relationships.<br><br>Responsibilities:<br>• Develop and execute detailed plans for in-person, virtual, and hybrid events, ensuring seamless delivery from start to finish.<br>• Collaborate with clients to understand their unique goals and tailor event strategies to meet their needs.<br>• Coordinate with cross-functional teams to manage logistics, timelines, and resources for each event.<br>• Oversee the production of webinars, conferences, and community events, ensuring high-quality outcomes.<br>• Manage event budgets, tracking expenses and optimizing resources for cost-efficient execution.<br>• Analyze event data and feedback to identify areas for improvement and implement enhancements.<br>• Maintain clear and effective communication with clients and stakeholders throughout the planning process.<br>• Lead the setup and management of gala events, ensuring every detail aligns with client expectations.<br>• Ensure compliance with all relevant regulations and standards for event planning and execution.<br>• Provide creative solutions to address challenges and adapt to shifting priorities during event preparation.
