2 results for Operations Support in Eden Prairie, MN

Operations Specialist

Saint Paul, MN
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Operations Specialist to join our team in Saint Paul, Minnesota. This position focuses on supporting faculty contract processes and ensuring smooth operational cycles within a higher education setting. As part of a long-term contract role, you will play a key role in coordinating workflows, managing documentation, and collaborating across departments. Responsibilities: • Oversee the implementation of faculty contract workflows using Dynamic Forms to transition processes to an electronic format. • Coordinate the annual faculty contract cycle, including tracking, documentation, and follow-up activities. • Manage the mass issuance of appointment letters for faculty and staff, ensuring accuracy and timely delivery. • Collaborate with HR and Academic Affairs teams to maintain adherence to deadlines and operational standards. • Support administrative processes related to academic appointments and faculty contracts. • Provide expertise in reviewing and understanding faculty contract language within a higher education context. • Ensure compliance with union contracts and institutional policies during contract management. • Maintain accurate and organized records for all contract-related activities. • Assist in high-volume data entry tasks to support operational needs. • Address and resolve any issues that arise during contract processing and workflow implementation.
2026-03-10T00:00:00Z

Desktop Support Analyst

Saint Paul, MN
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Desktop Support Analyst to join our team. This position involves providing technical assistance to resolve hardware, software, and network-related issues while delivering excellent internal customer service. Responsibilities:• Manage and prioritize tickets in the unassigned queue to ensure timely resolution.• Perform desktop support tasks such as software updates, device imaging using Microsoft Entra ID, and troubleshooting hardware issues.• Diagnose and resolve technical problems across mobile devices, desktop systems, and network-related areas.• Utilize the Autotask ticketing system to track, document, and manage support cases.• Assist with basic networking tasks, requiring a high-level understanding of concepts.• Generate reports and extract data to support operational needs.• Deliver exceptional customer service to internal users, ensuring their technical concerns are addressed efficiently.• Follow established processes and workflows to maintain consistency in support operations.• Provide hands-on troubleshooting across a range of IT systems and tools.• Collaborate with team members to address escalated issues requiring Level 2/3 support.
2026-03-13T00:00:00Z