12 Results for It Operations Manager Jobs in Easton, PA

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Operations Manager

Harlesyville, PA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations. Responsibilities:• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.
2026-09-29T00:00:00Z

Office Operations Manager

Parsippany, NJ
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
Our client is looking to hire an Office Operations Manager to support two of the firm's largest branches. This person will serve as the operational leader for a multi-office professional services environment, overseeing day-to-day office operations, employee management, performance reporting, recruiting, onboarding, client service, and administrative processes. This individual acts as a key liaison between leadership and staff, ensuring efficient business operations, resource allocation, and exceptional client experience. Key ResponsibilitiesOffice & Operations Management<ul><li>Oversee daily operations for approximately 30 employees across multiple office locations.</li><li>Serve as the primary point of contact for attorneys, paralegals, client support staff, reception, and administrative personnel.</li><li>Manage and maintain operational workflows to ensure business objectives are met efficiently.</li><li>Monitor staffing resources and adjust schedules, calendars, and workloads to optimize productivity and service levels.</li></ul>Performance Metrics & Reporting<ul><li>Develop, track, and analyze key performance indicators (KPIs) to measure workload, productivity, and business performance.</li><li>Prepare and present bi-weekly and monthly operational reports to leadership, including:</li><li>Billing metrics</li><li>Revenue and collections reporting</li><li>Workload projections versus actual performance</li><li>Monthly production goals and benchmarks</li><li>Utilize data and reporting to identify trends, drive accountability, and support business growth initiatives.</li></ul>Recruitment & Onboarding<ul><li>Source, screen, and interview candidates for administrative and operational positions.</li><li>Manage the full onboarding process, including:</li><li>New hire orientation</li><li>Technology and environment setup</li><li>Training and process education</li><li>Support employee development and successful integration into the organization.</li></ul>Team Leadership & Employee Support<ul><li>Provide day-to-day management and support for office personnel.</li><li>Act as a resource for employee questions, operational issues, and process improvement initiatives.</li><li>Foster a collaborative and productive work environment.</li></ul>Client Service & Escalation Management<ul><li>Handle escalated client concerns and service issues with professionalism and empathy.</li><li>Serve as a brand ambassador while ensuring timely resolution of client matters.</li><li>Partner with internal teams to maintain high service standards and client satisfaction.</li></ul>Vendor & Technology Management<ul><li>Manage relationships with external service providers, including call center and help desk partners.</li><li>Serve as the escalation point for technology and operational issues.</li><li>Support technology initiatives and system implementations.</li></ul>Project Management<ul><li>Lead office and facilities projects from planning through execution.</li><li>Coordinate office relocations, renovations, and operational transitions.</li><li>Manage project timelines, budgets, vendors, and resource allocation.</li><li>Support technology upgrades and system migrations, including Office 365 implementations.</li></ul>
2026-09-11T00:00:00Z

Area Operations Manager

Bethlehem, PA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
The leader’s responsibility exists for managing and leading the tactical and strategic functionality of their functional department. Under the direction of the Operations Leader, the Area Mgr has core responsibilities to develop, implement and assure that all objectives meet or exceed expectations. The Leader is responsible for the development and training of their teams of exempt and non-exempt employees in meeting their functional departmental goals and objectives related to culture, costs, service cycle time, and quality. Cultural goals will be accomplished in the development of an engaged and safe workforce through the successful application and practice of QXH Leadership Competency Model. Quality goals are achieved through effectively executing the department’s standard operating procedures, processes, and methods.
2026-09-24T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z

Operations Analyst

New Brunswick, NJ
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
Benefits:full medical coverage and retirement savings plan Fast-paced, supply chain logistics company requires a Senior-Level Operations Analyst with data modeling and analysis experience, general finance and accounting knowledge, and strong business partnering skills. The Operations Analyst will interact directly with Finance Leadership to recommend, develop, and implement process and resource efficiencies that drive improving all aspects of Company profitability. This includes data collection, analysis, and modelling operational, labor, and financial data to identify trends, risks, and actionable improvement opportunities. Develop KPI reporting, dashboards, spending analysis, and operational performance tools that improve visibility and decision-making cadence. Analyze labor costs by functional area; perform cost rationalization across all areas of operational expenditures. Coordinate with internal teams and external partners to support product selection, supplier qualification, and competitive purchasing decisions. Locate key suppliers, negotiate pricing, contracts, payment terms, and service levels, and ensure materials, products, and services meet required specifications. Conduct market analysis and monitor pricing trends to identify cost-saving opportunities and supply chain risks. The Operations Analyst should have prior 3PL, Distributions, Logistics or Supply Chain experience, advanced excel, power bi+++, Bachelor’s Degree in Finance or Accounting, Business Management, Supply Chain Management or a related field of study. Salary in the 120-130K range plus bonus and full medical coverage and retirement savings plan. For immediate consideration please email resume to Joseph Imbesi
2026-09-22T00:00:00Z

IT Administrator

East Windsor, NJ
onsite
Temporary / Contract
45 - 55 USD / Hourly
We are looking for an IT Administrator to support escalation and day-to-day IT operations for a regulatory environment in East Windsor, New Jersey. This Contract to Hire position focuses on delivering dependable technical support across end-user systems, network-connected devices, and core site technology services. The ideal candidate will combine strong troubleshooting ability with hands-on experience in infrastructure support, user account administration, and service request management. Responsibilities:<ul><li>Provide desktop and laptop break/fix support, troubleshooting hardware, software, and connectivity issues.</li><li>Manage ticket queue, including prioritization, resolution, documentation, and escalation.</li><li>Perform PC imaging, deployment, software installation, and SCCM-based patching and software distribution.</li><li>Support Active Directory user accounts, printers, peripherals, and Microsoft 365 applications.</li><li>Monitor Veeam backups, perform tape rotations, and assist with basic recovery procedures.</li><li>Support local IT infrastructure, including Windows servers, Cisco switches, network connectivity, and Check Point firewalls.</li><li>Maintain asset inventory and technical documentation.</li></ul>
2026-09-08T00:00:00Z

Operations Specialist

Bridgewater, NJ
remote
Temporary / Contract
32 - 35 USD / Hourly
We are seeking an organized and detail-oriented Operations Specialist to support day-to-day program and administrative operations. This long-term contract opportunity focuses on coordinating invoices, expense tracking, travel arrangements, documentation management, onboarding support, and cross-functional collaboration. Responsibilities:<ul><li>Process invoices and reimbursement requests, ensuring accuracy and timely completion.</li><li>Respond to inquiries and provide operational support to internal and external stakeholders.</li><li>Review expense reports and supporting documentation for compliance with company policies and procedures.</li><li>Coordinate travel arrangements, including airfare, hotel accommodations, and transportation.</li><li>Maintain organized records and documentation to support audits and reporting needs.</li><li>Assist with onboarding activities, including scheduling, documentation, and administrative support.</li><li>Support training and meeting logistics by coordinating schedules, materials, and communications.</li><li>Partner with Finance, Compliance, and other departments to ensure smooth operational processes.</li><li>Track expenses, compile reports, and identify opportunities to improve efficiency and accuracy.</li><li>Perform additional administrative and operational duties as needed.</li></ul>
2026-09-30T00:00:00Z

Operations Specialist

Bala Cynwyd, PA
onsite
Temporary / Contract
21.85 - 23 USD / Hourly
We are looking for an Operations Specialist to support day-to-day business activities for a services firm located in the Greater Philadelphia Region. This Long-term contract position is fully on-site and offers the opportunity to contribute to a fast-paced insurance-related environment while partnering with multiple teams. The ideal Operations Specialist candidate is organized, detail-oriented, and comfortable handling administrative work, data accuracy, and project support. What you get to do every single day:• Deliver administrative and clerical assistance to support the product and operations teams in their daily workflow• Enter, update, and maintain records with a high degree of accuracy across internal databases and tracking systems• Organize, file, and retrieve electronic and physical documents to ensure information is properly maintained and accessible• Support special assignments and team initiatives by coordinating tasks, tracking progress, and assisting with follow-up activities• Communicate professionally with colleagues across departments to gather information and help keep work moving efficiently• Review data and documentation for completeness, consistency, and accuracy before submission or distribution
2026-09-22T00:00:00Z

IT Project Manager

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Project Manager to lead cross-functional initiatives and keep technology projects moving forward in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who is detail oriented and can balance planning, coordination, reporting, and stakeholder communication while maintaining strong operational control. The role will focus on delivering organized project execution, supporting compliance and documentation standards, and driving progress through clear leadership and effective collaboration. Responsibilities: • Lead day-to-day coordination of IT projects, ensuring timelines, priorities, and deliverables remain aligned with business objectives. • Build and maintain project plans, status reports, and documentation to provide accurate visibility into scope, risks, progress, and next steps. • Partner with internal teams, vendors, and business stakeholders to support communication, issue resolution, and successful project execution. • Track budgets, forecasts, and resource needs while helping maintain financial oversight throughout the project lifecycle. • Monitor adherence to policies, procedures, quality expectations, and compliance requirements across project activities. • Prepare presentations, summaries, and executive updates that clearly communicate milestones, challenges, and recommendations. • Support procurement-related coordination and follow through on project-related operational tasks to keep initiatives on schedule. • Supervise project activities and facilitate meetings to promote accountability, customer satisfaction, and timely decision-making.
2026-09-29T00:00:00Z

IT Project Manager

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Project Manager to lead cross-functional initiatives and keep technology projects moving forward in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who can coordinate timelines, manage documentation, support stakeholder communication, and maintain strong operational oversight. The role requires someone with strong attention to detail who can balance project planning, compliance expectations, budget awareness, and service quality while driving consistent progress. Responsibilities: • Direct project activities from kickoff through completion, ensuring milestones, schedules, and deliverables remain on track. • Coordinate with internal teams and business partners to gather updates, resolve issues, and maintain clear communication throughout each project phase. • Prepare and maintain project records, status reports, presentations, and other documentation to support informed decision-making. • Monitor budgets, forecasts, and resource needs while helping leadership evaluate project priorities and next steps. • Support adherence to company procedures, policy standards, quality expectations, and compliance requirements across project work. • Facilitate planning sessions, meetings, and follow-up activities to keep teams aligned on responsibilities and timelines. • Oversee procurement-related coordination and track dependencies that may affect project execution or delivery dates. • Promote a high level of customer satisfaction by addressing concerns promptly and ensuring project outcomes meet business needs.
2026-10-01T00:00:00Z

Office Manager

Conshohocken, PA
onsite
Temporary to Hire
25 - 26 USD / Hourly
We are looking for an organized and proactive Office Manager to support daily operations at our manufacturing office in Pennsylvania. This contract opportunity with permanent potential is ideal for someone who thrives in a hands-on onsite environment, enjoys keeping business processes running smoothly, and can manage multiple administrative priorities with accuracy. The right candidate will bring strong attention to detail, sound judgment, and a dependable, self-directed approach to work. Responsibilities:• Manage office operations to ensure administrative workflows, documentation, and day-to-day activities are completed accurately and on time.• Enter and maintain customer orders, rental data, and other operational records with a high level of precision.• Track inventory-related information and help keep internal records current and well organized.• Prepare repair pricing information and support quote generation for customer requests.• Respond to customer questions professionally and provide timely administrative support for inquiries.• Maintain physical files, contracts, and paper-based records in an orderly and accessible manner.• Oversee office supply levels, place orders as needed, and help maintain an efficient workplace environment.• Assist with front desk and general office support duties, including handling routine correspondence and coordinating administrative tasks.
2026-09-29T00:00:00Z

Office Manager

Pennington, NJ
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for an organized Office Manager to support daily administrative operations in Pennington, New Jersey. This position plays a central role in keeping the office efficient, welcoming, and well supplied while assisting with essential financial and front-desk activities. The ideal candidate is proactive and comfortable balancing multiple priorities in a fast-paced office environment. Benefits:Medical, Dental, Vision Responsibilities:• Coordinate day-to-day office activities to help ensure smooth and efficient administrative operations.• Manage purchasing for workplace materials and track inventory to keep essential supplies available.• Monitor stock levels regularly and replenish office items before shortages affect productivity.• Support accounts payable tasks, including reviewing invoices and assisting with timely processing of payments.• Serve as the first point of contact for visitors, calls, and general front-desk inquiries in a courteous and organized manner.• Maintain organized administrative records and assist with routine office documentation and correspondence.• Work with internal team members and external vendors to address office-related needs and service requests.
2026-09-11T00:00:00Z

12 results for It Operations Manager in Easton, PA