We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Malvern, Pennsylvania. The ideal candidate will provide comprehensive technical support to faculty, staff, and students, ensuring smooth operation of IT systems and devices. This is a long-term contract position requiring hands-on expertise in resolving technical issues across mixed operating systems and environments, as well as assisting with audio/visual technology setups.<br><br>Responsibilities:<br>• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.<br>• Manage and support devices running MacOS, Windows, and ChromeOS.<br>• Assist with the administration of Google Workspace and manage Chromebook devices.<br>• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.<br>• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment.<br>• Collaborate with technical staff onsite to ensure coordinated support efforts.<br>• Follow directives from a virtual technology team to align with organizational IT strategies.<br>• Document resolutions, processes, and technical issues to build a comprehensive knowledge base.
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
We are looking for a dedicated Help Desk Analyst I to join our team in Jenkintown, Pennsylvania. In this role, you will provide critical technical support to ensure smooth operations for end users across various systems and platforms. This is a Contract to permanent position, offering an excellent opportunity to expand your skills and grow within the organization.<br><br>Responsibilities:<br>• Provide hardware support by installing, configuring, and maintaining desktops, laptops, printers, and mobile devices.<br>• Assist users with software-related issues across platforms like Google Workspace, Microsoft Office 365, and campus-specific applications.<br>• Offer immediate troubleshooting assistance for classroom technology, including audiovisual equipment and video conferencing tools.<br>• Manage user accounts by handling password resets, multi-factor authentication setups, and onboarding processes.<br>• Maintain accurate records of hardware assets and software licenses to ensure effective inventory management.<br>• Develop user-friendly documentation and deliver basic training sessions to enhance digital literacy across the organization.<br>• Respond to service desk tickets promptly, diagnosing and resolving technical issues efficiently.<br>• Support basic networking tasks, including Wi-Fi troubleshooting and foundational setup.<br>• Collaborate with team members to ensure consistent and reliable IT support for all users.
<p>We are offering an exciting opportunity for a Help Desk Analyst in New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support</p><p>• Performing basic Active Directory tasks including password resets and permission updates</p><p>• Assisting with basic VM troubleshooting and resetting virtual machines</p><p>• Providing hands-on support to resolve technical problems efficiently</p><p>• Supporting and training users on IT-related issues and best practices</p><p>• Maintaining records of system configurations, troubleshooting steps, and IT procedures</p><p>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support</p><p>• Managing computer hardware and configuration management</p><p>• Deploying and maintaining Mac Computers and other devices.</p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We are looking for a skilled Human Resources Representative II to join our team in a long-term 10-month contract position. This role involves handling complex HR inquiries, resolving employee relations issues, and enhancing processes within the HR Shared Services organization. The position is virtual and based in Pennsylvania, offering an opportunity to contribute to a dynamic and collaborative HR environment.</p><p><br></p><p><strong><em><u>This position is 100% REMOTE</u></em></strong></p><p><br></p><p>Responsibilities:</p><p>• Address and resolve escalated HR inquiries, including advanced payroll and tax issues, while interpreting policies and procedures.</p><p>• Investigate and resolve unique employee relations concerns in compliance with established service level agreements (SLAs).</p><p>• Communicate with employees and managers to handle inquiries delegated by HR Advisors and ensure effective resolution.</p><p>• Partner with various HR departments to align processes and promote knowledge sharing across teams.</p><p>• Enhance and maintain the department database to improve inquiry management and support HR Advisors.</p><p>• Identify opportunities for team education and provide training to lower-level representatives and new staff.</p><p>• Evaluate and recommend improvements to existing and prospective HR processes for optimized resource utilization.</p><p>• Support new service projects during their transition phase and ensure seamless integration across departments.</p><p>• Collaborate with HR Business Partners to facilitate knowledge transfer and strengthen the connection between the service center and HR teams.</p><p>• Maintain consistent attendance and flexibility to work nights, weekends, and overtime as required.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are seeking a detail-oriented and customer-focused Loan Servicing Support Specialist in the Middlesex County, NJ area. In this role you will be responsible for servicing residential and mortgage loans, loan applications, credit documentation, preparing loan files, loan underwriting, and more. If you are looking to grow your career, this might be the opportunity for you! </p><p><br></p><p>Responsibilities:</p><p>• Process and manage residential and mortgage loan applications from start to finish.</p><p>• Accurately input loan application data into relevant systems.</p><p>• Review and pull credit information to assess applicant eligibility.</p><p>• Collaborate with underwriting teams to assist in evaluating loan applications.</p><p>• Collect and organize required documentation from clients to complete loan files.</p><p>• Coordinate and file title work as part of the loan processing workflow.</p><p>• Ensure all loans meet compliance standards and regulatory requirements.</p><p>• Communicate effectively with clients and internal teams to address inquiries.</p><p>• Maintain detailed and up-to-date records of loan files and processing activities.</p>
<p>A well‑established organization is seeking a highly organized and detail‑driven Administrative Assistant to support two senior leaders within the HR function. This role is ideal for someone who excels at multitasking, thrives in a fast‑paced environment, and enjoys providing exceptional administrative and event‑planning support. You will serve as a key partner to HR leadership while interacting regularly with employees, guests, and external contacts.</p><p><br></p><p><br></p><p><strong>Administrative Support</strong></p><ul><li>Greet employees, visitors, and vendors, ensuring a polished and professional first impression.</li><li>Prepare, format, and edit correspondence, reports, and internal documents.</li><li>Manage calendars for HR leadership, including scheduling meetings, interviews, trainings, and internal events.</li><li>Assist with data entry, HR document organization, and maintenance of highly confidential information.</li><li>Coordinate travel arrangements, meeting logistics, and day‑to‑day administrative needs.</li><li>Draft and refine communications on behalf of HR leaders and follow up on delegated tasks.</li></ul><p><strong>Operational & HR Support</strong></p><ul><li>Help gather and prepare materials for meetings, presentations, and HR initiatives.</li><li>Support time tracking, expense submissions, and invoice preparation.</li><li>Maintain organized digital and physical filing systems and ensure all documentation is easily retrievable.</li><li>Support special HR projects, trainings, and employee‑focused initiatives as needed.</li></ul><p><strong>Event Planning & Coordination</strong></p><ul><li>Coordinate food, beverages, and room setups for meetings, trainings, interviews, and HR‑hosted events.</li><li>Manage conference room scheduling and ensure spaces are meeting‑ready.</li><li>Plan and support internal celebrations, employee events, new‑hire gatherings, and other HR‑sponsored functions.</li><li>Be thoughtful about menu planning, dietary restrictions, budgets, and presentation standards.</li></ul><p><br></p><p><br></p>
<p>We are seeking a Senior Desktop Engineer to provide technical leadership for an enterprise endpoint computing environment within a highly regulated industry. This role is responsible for the engineering, deployment, security, compliance, and lifecycle management of desktop, laptop, and mobile endpoints, while also guiding and mentoring the desktop support team.</p><p>This position serves as the senior escalation point for endpoint issues and partners closely with security, risk, and compliance teams to ensure regulatory adherence and operational excellence.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Technical Leadership & Endpoint Engineering</p><ul><li>Lead the design, deployment, and lifecycle management of enterprise desktop, laptop, and mobile environments</li><li>Architect and maintain modern endpoint management platforms (e.g., Microsoft Intune or equivalent)</li><li>Establish and enforce endpoint standards, baselines, and best practices</li><li>Oversee application packaging, testing, deployment, and lifecycle management</li><li>Serve as the highest‑level escalation point for complex endpoint incidents</li></ul><p>Security, Compliance & Vulnerability Management</p><ul><li>Own endpoint compliance controls aligned with regulatory and audit requirements</li><li>Lead patching, remediation planning, and endpoint vulnerability management</li><li>Monitor and remediate endpoint security posture (encryption, EDR, baselines, device health)</li><li>Maintain documentation and evidence for internal and external audits</li><li>Partner with security and risk teams to mature endpoint control frameworks</li></ul><p>Team Leadership & Operations</p><ul><li>Provide day‑to‑day technical leadership to desktop engineers and technicians</li><li>Delegate tasks, prioritize workloads, and mentor team members</li><li>Review ticket quality, documentation, and resolution consistency</li><li>Develop SOPs, runbooks, and knowledge base content</li><li>Assist with onboarding and training of new team members</li></ul><p>Endpoint Support & Service Delivery</p><ul><li>Coordinate workstation deployments, refresh cycles, and user onboarding</li><li>Support secure configurations for remote and hybrid workforce environments</li><li>Ensure adherence to ITSM processes for incidents, requests, and changes</li><li>Maintain asset inventory, endpoint lifecycle records, and compliance documentation</li><li>Research emerging endpoint, automation, and compliance technologies</li></ul>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
We are looking for an experienced Security Analyst II to join our team on a long-term contract basis in Allentown, Pennsylvania. In this role, you will focus on securing AI and machine learning systems, ensuring compliance with enterprise policies and evolving regulations. You will collaborate with cross-functional teams to implement robust security measures for innovative AI technologies, contributing to the organization's commitment to advancing a secure and sustainable energy future.<br><br>Responsibilities:<br>• Collaborate with product teams to integrate security measures into AI models, data pipelines, and applications.<br>• Perform detailed security assessments for AI systems, including generative AI and large language models.<br>• Develop and enforce security policies, controls, and standards tailored to AI technologies.<br>• Implement risk management strategies for AI solutions, addressing issues such as model bias and explainability.<br>• Work closely with legal, compliance, and data privacy teams to adhere to emerging AI regulations.<br>• Evaluate and deploy security tools for monitoring, model scanning, and data protection.<br>• Provide guidance on best practices for AI security within Agile and cloud-based environments.<br>• Support the adoption of frameworks for responsible AI use, emphasizing traceability and observability.<br>• Stay updated on advancements in AI security to continuously improve enterprise practices.<br>• Facilitate training sessions to enhance team awareness of AI security protocols.
<p>We are looking for a skilled Cyber Security Analyst to join our team in Bethlehem, Pennsylvania. In this long-term contract role, you will be responsible for managing and maintaining cybersecurity tools and systems to protect sensitive data and ensure system integrity. Collaborating closely with IT teams and external vendors, you will play a vital role in safeguarding information systems and supporting business operations.</p><p><br></p><p>Responsibilities:</p><p>Oversee the daily operations and management of cybersecurity tools, including log management systems, endpoint detection and response agents, firewalls, vulnerability management systems, zero trust solutions, and remote access systems.</p><p>Monitor and maintain the performance, reliability, and security of cybersecurity infrastructure to support business needs.</p><p>Collaborate with the Infrastructure team to identify, address, and resolve cybersecurity issues or incidents impacting systems.</p><p>Develop, implement, and maintain cybersecurity policies, standards, and procedures in alignment with governance frameworks and best practices. Provide technical guidance and support to IT and OT teams regarding cybersecurity technologies and solutions.</p><p>Conduct regular assessments of cybersecurity tools and systems to ensure optimal functionality and compliance.</p><p>Stay updated on emerging cybersecurity trends and recommend enhancements to the existing infrastructure.</p><p>Coordinate with vendors and third-party providers to ensure effective implementation and operation of cybersecurity solutions.</p><p>Perform vulnerability assessments and work to mitigate risks within the organization’s network and systems</p>
<p><strong>Overview</strong></p><p> The Technical Engineering Training Specialist is responsible for developing and delivering training programs for both internal and external customers across a full product ecosystem (including instruments, reagents, and digital tools). The role ensures users gain a high level of understanding regarding functionality, maintenance, troubleshooting, and operation.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide training to new hire field service and technical support engineers on all system types, covering installation through decommission. Training may be conducted in-person, remotely, or through virtual/live-streamed sessions.</li><li>Provide training to customer biomedical/biomechanical technicians as requested, focusing on preventive maintenance and basic service operations. Training may be in-person, remote, or virtual/live-streamed.</li><li>Deliver lectures and hands-on demonstrations covering safety, installation, programming, maintenance, troubleshooting, and operation. Follow defined course outlines, distribute materials, administer tests, and demonstrate relevant procedures.</li><li>Administer written and practical examinations and document performance outcomes for internal reporting.</li><li>Maintain training equipment in optimal working condition, ensuring instruments, components, and instructional materials are current and functional.</li><li>Observe trainees during instruction, provide support, and answer questions.</li><li>Review and update training content as needed to ensure continuous improvement, retiring outdated documentation and developing new materials when appropriate.</li><li>Participate in meetings, seminars, and industry training to maintain professional knowledge and integrate new information into instruction.</li><li>Ensure that all classes have access to functioning equipment, necessary consumables, and printed materials prior to instruction.</li></ul><p><br></p><p><br></p>
<p>Our client is looking to hire a success driven, Staff Accountant II with strong general ledger expertise. The Staff Accountant II is responsible for performing a variety of accounting tasks, including general ledger maintenance, account reconciliations, financial reporting, and assisting with month-end and year-end close processes. As the Staff Accountant II, you will maintain the general ledger, perform balance sheet analysis, assist with expense analysis and reconciliation, prepare supporting schedules, complete fixed asset reporting, enter payroll journal entries into the ERP system, generate monthly bonus calculations, handle employee expense reimbursements, and provide other accounting support as needed. The ideal candidate for this role should have great problem-solving skills, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation.</p><p><br></p><p>Everyday Responsibilities</p><p>· Support daily accounting functions</p><p>· Month End/Year End Close</p><p>· Assist with preparing journal entries</p><p>· Maintain general ledger</p><p>· Prepare and review monthly financial statements</p><p>· Bank Reconciliations</p><p>· Resolve accounting discrepancies </p><p>· Assist with the internal and external audit process</p><p>· Ad hoc financial analysis projects as requested</p>
We are looking for a Desktop Support Analyst to provide hands-on IT support and contribute to the smooth operation of daily technical tasks. This role involves assisting with Microsoft Azure, Microsoft 365, and general user support activities while maintaining a high standard of service in a fast-paced environment. This is a contract position with the potential for a long-term opportunity based in Audubon, Pennsylvania.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 IT support by managing and resolving user tickets through Zendesk, handling tasks such as troubleshooting, password resets, and account setups.<br>• Provide technical assistance to a high-volume call center environment, ensuring prompt and effective problem resolution.<br>• Administer Microsoft 365 daily tasks, including user migrations, license management, and mailbox troubleshooting.<br>• Configure, deploy, and maintain desktops, laptops, and peripherals while offering support for mobile devices.<br>• Perform Active Directory and Microsoft Entra ID management for user provisioning, group policy adjustments, and access auditing.<br>• Support IT operations such as workstation setups, onboarding/offboarding processes, and routine system maintenance.<br>• Collaborate with external partners to address escalated or complex technical challenges.<br>• Execute basic administrative tasks within Microsoft Azure, such as managing security groups and cloud resources.<br>• Utilize knowledge of AZ-900 Azure Fundamentals certification to assist with cloud and identity management tasks.<br>• Ensure hardware troubleshooting and desktop imaging processes are conducted efficiently.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a meticulous and driven Accounts Receivable Analyst to join our finance team in Bethlehem, Pennsylvania. In this role, you will play a key part in managing customer accounts, ensuring timely collections, and contributing to accurate financial reporting. Collaborating across departments, you’ll focus on improving AR processes and maintaining compliance with accounting standards.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to support the timely collection of outstanding balances.</p><p>• Prepare and reconcile aging reports to identify trends, risks, and opportunities for improvement.</p><p>• Investigate and resolve discrepancies related to invoices, deductions, short payments, and chargebacks.</p><p>• Assist with month-end close activities, including reconciliations and reporting.</p><p>• Monitor customer payment behaviors and contribute to credit risk assessments.</p><p>• Partner with Sales and Customer Service teams to address billing and account-related issues.</p><p>• Ensure adherence to internal controls, company policies, and accounting standards.</p><p>• Participate in initiatives to improve AR processes and enhance system efficiency.</p><p>• Provide documentation and respond to inquiries during audits.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Radnor, Pennsylvania. This is a contract position offering an excellent opportunity to support customers by providing detailed guidance and resolving inquiries efficiently. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer questions related to tax documents, insurance policies, claims, and billing inquiries.</p><p>• Deliver clear explanations of forms, notices, and account details to ensure customer understanding.</p><p>• Offer guidance on company procedures, compliance standards, and best practices.</p><p>• Escalate complex concerns to appropriate departments, ensuring timely resolutions and follow-ups.</p><p>• Maintain accurate and detailed records of customer interactions in the designated system.</p><p>• Coordinate with internal teams to address and resolve customer issues effectively.</p><p>• Meet established performance goals, including response times, issue resolution, and customer satisfaction.</p><p>• Stay up to date with current regulations, company policies, and industry standards to provide reliable information.</p>
<p>We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.</p><p>• Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.</p><p>• Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.</p><p>• Document all claim activity, correspondence, and status updates thoroughly in the billing system.</p><p>• Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.</p><p>• Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.</p><p>• Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.</p><p>• Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.</p><p>• Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.</p><p>• Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.</p>
