<p>We are looking for a dedicated Outreach Coordinator to join our team in Raleigh, North Carolina. As part of a non-profit organization, this role offers a unique opportunity to contribute to community-focused initiatives while supporting key administrative functions. This is a Contract position with the possibility of transitioning to a permanent role, providing potential for long-term career growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls professionally and direct inquiries to the appropriate departments.</p><p>• Perform accurate data entry tasks to maintain organized and up-to-date records.</p><p>• Provide administrative support to office operations, ensuring smooth day-to-day functioning.</p><p>• Greet visitors and manage reception duties with a friendly and welcoming demeanor.</p><p>• Coordinate and assist with community outreach programs and events.</p><p>• Support fundraising activities, including event planning and marketing efforts.</p><p>• Collaborate with team members to promote community-focused initiatives.</p><p>• Organize and maintain office files, supplies, and documentation.</p><p>• Assist with scheduling meetings and preparing reports for stakeholders.</p>
<p>Patient Care Coordinator will be responsible for overall front desk activities including management of the reception area greeting patients assisting patients with their needs such as completing registration scheduling appointments and handling patient/customer service issues to ensure an overall positive patient experience. </p><p> Principal Duties and Responsibilities: </p><p> - Greet/check-in check-out and direct patients and visitors. </p><p> - Schedule appointments update patient information in practice management system and provide information to patients. </p><p> - Process payments and handle patient complaints. </p><p> - Ability to build and maintain rapport with all referral sources. </p><p> - Ability to multi-task and work in a fast-paced environment </p><p> - Organizes workflow and appointment by reading and routing correspondence collecting customer information and managing assignments. </p><p> - Completes requests by always greeting all clients patients with courteous and respectful interactions on the phone via email or portal interaction and answering or referring all inquiries as appropriate team member. </p><p> - Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. </p><p> - Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. </p><p> - Secures information by completing all necessary actions required within the assigned system and established procedures. </p><p> - Provides all historical reference required by utilizing filing and retrieval systems. - Contributes to team effort by accomplishing all related tasks as needed. </p><p> - Always provides superior customer service excellence. </p><p> - Remains flexible on behalf of the position and the team </p><p> - Ability to interact both positively and professionally through multiple departments within the practice. </p><p> - Ability to work both independently as well as within a team environment. </p><p> - All other duties as assigned. </p><p><br></p><p><br></p>
