We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will be responsible for delivering exceptional customer service while assisting callers with scheduling COVID-19 vaccine appointments and providing accurate information. This position requires strong communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a smooth and efficient process.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Uphold strict confidentiality standards when handling customer data and sensitive information.<br>• Offer constructive feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls with customers as assigned to ensure their needs are met.<br>• Maintain accurate records of interactions and appointments through precise data entry.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Detroit, Michigan. In this Contract-to-Permanent position, you will play a key role in managing customer invoicing, tracking financial reports, and ensuring accurate record-keeping. This opportunity is ideal for professionals with a strong background in QuickBooks, data entry, and Excel.<br><br>Responsibilities:<br>• Prepare and review customer invoices to ensure accuracy and timely processing.<br>• Maintain organized and up-to-date customer invoice files for easy retrieval and auditing.<br>• Track invoices and compile relevant data for year-end financial reporting.<br>• Generate quarterly financial reports to support operational and administrative needs.<br>• Update and maintain monthly accruals reports to monitor work orders and project progress.<br>• Utilize QuickBooks for efficient management of accounts receivable tasks.<br>• Perform data entry with a high level of accuracy to support financial operations.<br>• Collaborate with team members to ensure compliance with reporting deadlines and standards.<br>• Identify discrepancies in financial records and resolve them promptly.
Seeking an Office Assistant in the Whitmore Lake, MI area. This role is fully onsite and designed to provide permanent front desk coverage. Hours are M-F 9:00 am - 5:00 pm with a half hour lunch, unless set schedule agreed otherwise. Pay up to $18/hr. <br><br>Description: <br>A Receptionist/Office Assistant position is available for a busy, fast paced office. <br>Must have knowledge/skills in some of the following areas: <br>• Answering Phone and directing calls - please phone manners a must<br>• Microsoft office, including EXCEL <br>• Spreadsheets <br>• Data entry and Number calculations <br>• Number calculations <br>• Clerical work on QuickBooks (experience not necessary but welcome) <br>• Filing <br>• Ordering lunch <br>• Making copies <br>• Making phone payments to suppliers <br><br>Skills Preferred: <br>• Dependable <br>• Detail-oriented <br>• Adaptable <br>• Answer multi-line telephone <br>• Able to multitask <br>• Work well with others <br>• A self-starter <br>• Trustworthy
We are looking for an organized and detail-oriented Accounting Clerk to join our team in Detroit, Michigan. In this Contract-to-Permanent position, you will play a key role in managing financial records, processing invoices, and ensuring accuracy in data entry. This is an excellent opportunity for individuals with strong organizational skills and a passion for numbers.<br><br>Responsibilities:<br>• Accurately input financial data into accounting systems to maintain up-to-date records.<br>• Process invoices in a timely manner while ensuring compliance with company policies.<br>• Reconcile discrepancies in financial documents and resolve errors as needed.<br>• Assist in preparing reports related to accounts payable and receivable.<br>• Maintain organized and secure filing systems for financial documents.<br>• Communicate with vendors and team members to address invoice-related queries.<br>• Support the accounting team with administrative tasks as required.<br>• Follow established procedures to ensure accuracy and efficiency in all accounting processes.
We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
We are looking for a detail-oriented Accounting Specialist to join our team in Detroit, Michigan. This is a Contract-to-permanent position where you will play a key role in managing accounts payable and supporting various clerical accounting tasks. Ideal candidates will have a foundational understanding of accounting processes and a willingness to learn through provided training.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately and in a timely manner.<br>• Assist with general accounting tasks to ensure financial records are up-to-date.<br>• Perform clerical duties including filing, data entry, and document organization.<br>• Collaborate with team members to address discrepancies and resolve issues.<br>• Maintain compliance with company policies and procedures during financial activities.<br>• Provide support for audits and other financial reporting requirements.<br>• Participate in training sessions to enhance accounting knowledge and skills.<br>• Ensure the confidentiality and security of financial data and records.
We are offering a long term contract employment opportunity for an Accounts Receivable Specialist in the manufacturing industry, based in ANN ARBOR, Michigan. This is a hybrid role - 2 days ONSITE in Ann Arbor. Pay is up to $27 per hour. <br><br><br>Core Functions for the Accounts Receivable Clerk: <br>- NetSuite highly preferred<br>- Credit card processing<br>- Clearing invoices for payment<br>- Responsible for daily cash postings. Apply customer payments to outstanding invoices.<br>- Review payment discrepancies and address with the customer. - Maintain bank reconciliations and general ledger account reconciliations.<br>- Perform month end close duties, which may include sending out customer statements, reconciliation of A/R accounts, and performing customer aging analysis.<br>- Assist with providing account specific documentation to various internal and external customers. This may include invoices, Bill of - Landings, freight confirmations, statements, and audit related documents.<br>- Maintain accurate records for all AR accounts. Ensure cash and invoices are properly applied to customer accounts and are posted correctly.<br>- Other duties as assigned.<br><br>Accounts Receivable Clerk must meet the following criteria:<br>Minimum 2 year of Accounts Receivable experience is required. <br>Intermediate to high level data entry skills.<br>Skilled in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.<br>Knowledge in ERP and internet software.<br>Ability to communicate verbally and in writing with internal and external customers, with a clear comprehension of accounting terminology.<br>Ability to compute basic math.
If you have a positive attitude and enjoy working with Excel, Robert Half has an entry-level Accountant position available for you. This long-term contract / temporary to hire entry-level Accountant position is located in Ann Arbor, Michigan. Reporting to the Accounting Manager, the Accountant will be responsible for data entry, financial statement review, and Excel spreadsheet creation and manipulation. If you feel you fit this description, reach out for a position in a dynamic team with opportunities for future growth! For more information about this exciting venture, get in touch with us today.<br><br>What you get to do every single day<br><br>- Reconcile and balance general ledger accounts<br><br>- Prepare journal entries monthly<br><br>- Helping with full cycle Accounts Payable and Accounts Receivable processes<br><br>- Carrying out alternate duties and taking part in special projects as assigned<br><br>- Perform data entry<br><br>- Aiding in audit fieldwork for both operational and financial audits<br><br>- Investigating and fixing account discrepancies
Seeking an experienced Administrative Assistant in Saline, MI. This is a full-time, 40 hours/week, in-office opportunity; working Monday – Friday 8:00am – 5:00pm. If you are tech savvy, enjoy working with people, multi-tasking and have 2+ years of solid experience in an administrative support role, this might be the role for you. NO remote. Pay up to $23/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Tend to Firm’s common areas while performing light housekeeping duties daily (wiping tables, loading/unloading dishwasher, stocking printer paper, etc).<br>Setup tax returns in Workflow (accounting program).<br>Verification of tax returns in Autoflow (tax program).<br>Setup meetings for Principals and Managers.<br>Photocopy documents for internal staff as requested.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br>Maintain list of other items (office snacks, etc) that need to be purchased.<br>Order staff lunches for Firm meetings, tax season, and other miscellaneous events as directed. <br>Other tasks as requested of staff (Principals to Administrative).<br><br>Requirements to be considered:<br>2+ years of solid experience in an administrative support role.<br>Demonstrate a professional and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, Professional Services, or accounting software is a plus, yet not required.
We are looking for a dedicated Patient Registration Specialist to join our healthcare team in Warren, Michigan. In this role, you will support the intake and registration process for patients while providing exceptional customer service. This is a long-term contract position with midnight shifts (11 PM - 7:30 AM), including rotating weekends and holidays.<br><br>Responsibilities:<br>• Accurately register patients in the emergency department, inpatient, and outpatient settings.<br>• Assist patients with technology and ensure a seamless registration experience.<br>• Verify medical insurance information and ensure proper documentation.<br>• Maintain a high level of accuracy in data entry during the registration process.<br>• Provide excellent customer service to patients and their families.<br>• Collaborate with the department team to handle additional tasks as needed.<br>• Adhere to healthcare protocols, including COVID-19 vaccination, flu shots, and occupational health screenings.<br>• Work on rotating shifts, including weekends and holidays, to meet department needs.
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on second shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
We are looking for a detail-oriented Administrative Assistant to join our team in Novi, Michigan. In this long-term contract role, you will play a vital part in ensuring the efficient operation of our office by handling a variety of administrative and organizational tasks. This position offers an excellent opportunity to contribute to a dynamic work environment while supporting managers and team members in their daily activities.<br><br>Responsibilities:<br>• Manage and maintain calendars, schedule appointments, and coordinate meetings and events to ensure smooth daily operations.<br>• Prepare reports, maintain organized filing systems, and handle correspondence to facilitate effective communication within the office.<br>• Provide comprehensive support to managers and employees by assisting with daily administrative tasks and office needs.<br>• Arrange travel plans and create detailed itineraries for executives and team members.<br>• Answer inbound calls and respond to inquiries with professionalism and accuracy.<br>• Handle email correspondence, ensuring timely and clear communication with internal and external stakeholders.<br>• Perform data entry tasks with precision to maintain accurate records.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete various administrative tasks.<br>• Schedule and confirm appointments while keeping track of any updates or changes.<br>• Deliver exceptional customer service to colleagues, clients, and visitors.
<p>We are looking for a detail-oriented Administrative Maintenance Coordinator to join our client's team in Toledo, Ohio. In this role, you will play a vital part in ensuring smooth administrative operations within the real estate and facilities management industry. The <strong>Administrative Maintenance Coordinator</strong> is responsible for overseeing maintenance projects and administrative tasks across a designated portfolio of properties. Key duties include serving as the main contact for property-related issues, managing and tracking work orders, scheduling and coordinating vendor services, and conducting inspections. Additionally, the role involves handling tenant communications, utility tracking and invoicing, organizing spreadsheets, managing vendor contracts, coordinating tenant walk-out appointments, and preparing documents and correspondence. This position requires strong organizational, multitasking, and problem-solving skills to ensure tasks are completed efficiently and effectively.</p>
<p>We are looking for a detail-oriented Service Contract Administrator to join our team on a contract basis in Holland, Ohio. In this role, you will manage service contract data, ensuring its accuracy and alignment with executed agreements and operational standards. You will also oversee billing processes, handle adjustments, and provide support for various administrative tasks related to contracts.</p><p><br></p><p>Responsibilities:</p><p>• Validate service contract data against executed agreements and operational standards.</p><p>• Ensure the accuracy and maintenance of customer, equipment, building, and work center data.</p><p>• Execute billing processes, including price adjustments and re-billing as necessary.</p><p>• Serve as a backup for other Service Contract Administrators when needed.</p><p>• Manage contract changes, including discounts, price escalations, cancellations, and reassignments.</p><p>• Collaborate with field sales representatives to ensure proper billing and price escalations.</p><p>• Test system updates and changes to ensure objectives are met.</p><p>• Process credits and assist collections teams with invoice cancellations and re-billing.</p><p>• Train Field Administrative Assistants on master data entry and related business processes.</p><p>• Support service-related master data updates resulting from equipment conversions or modernizations.</p>
Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
We are looking for an experienced Medical Receptionist to join our team in Flint, Michigan on a contract basis. This position is ideal for someone with strong organizational skills and a background in medical office operations who enjoys interacting with patients and providing excellent service. If you have a solid understanding of medical terminology and thrive in a fast-paced healthcare environment, we encourage you to apply.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, ensuring a detail-oriented and welcoming front office atmosphere.<br>• Schedule appointments and manage patient records with accuracy and efficiency.<br>• Handle incoming calls, providing information or directing inquiries to the appropriate department.<br>• Verify insurance information and assist with billing processes as needed.<br>• Maintain confidentiality of patient data in compliance with healthcare regulations.<br>• Assist with general administrative tasks, including filing, data entry, and correspondence.<br>• Utilize medical terminology to communicate effectively with staff and patients.<br>• Collaborate with healthcare providers to ensure smooth patient flow and office operations.<br>• Monitor and replenish office supplies to support daily activities.
<p><strong>Love keeping things in order and making numbers behave?</strong></p><p>Robert Half is partnering with a well-established private investment office in Bloomfield Hills, Michigan to find a detail-oriented <strong>Accounting Clerk</strong>. This hybrid role blends remote flexibility with in-office collaboration, offering a great opportunity for someone looking to get their foot in the door and grow within a supportive, precision-driven team. The Accounting Clerk will provide essential support to the accounting department, handling a variety of tasks such as processing invoices, reconciling accounts, and ensuring accurate recordkeeping. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process vendor invoices and ensure timely payments either electronically or by check.</p><p>• Prepare and complete deposit slips, make bank deposits, and maintain accurate documentation.</p><p>• Review invoices for proper authorization and supporting documentation before processing payments.</p><p>• Perform monthly reconciliations for bank and brokerage accounts to ensure accuracy.</p><p>• Provide administrative support to the accounting team, including filing, copying, and maintaining electronic records.</p><p>• Conduct vendor research and resolve discrepancies as needed.</p><p>• Assist with ad-hoc financial analysis and project-based tasks.</p><p>• Print checks, obtain necessary signatures, and handle mailing processes.</p><p>• Uphold high standards of accuracy and attention to detail in all tasks.</p>
<p>A stable and reputable organization is seeking a <strong>Staff Accountant</strong> to join its accounting team. This is a search for a dependable and detail-oriented professional who thrives in a collaborative environment and is passionate about maintaining financial accuracy and integrity.</p><p><br></p><p>The Staff Accountant will play a vital role in daily financial operations, account reconciliation, and supporting internal financial reporting processes. This role is ideal for someone with a strong work ethic, a keen eye for detail, and the ability to manage multiple tasks efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Transactions & Reporting</strong></p><ul><li>Prepare and post adjusting journal entries.</li><li>Assist with the preparation of quarterly financial statements.</li><li>Record and monitor daily financial transactions in the accounting system.</li><li>Support bank reconciliation activities and accounts payable processing.</li><li>Assist with check preparation and invoice entry, as needed.</li></ul><p><strong>Document Management & Accuracy</strong></p><ul><li>Maintain organized and accurate accounting records and documentation.</li><li>Verify the accuracy of financial data and ensure appropriate backup documentation.</li><li>Assist with internal and external audits by preparing required schedules and materials.</li></ul><p><strong>Collaboration & Departmental Support</strong></p><ul><li>Work directly with the Controller and accounting team to meet financial deadlines and department goals.</li><li>Communicate status updates and contribute to the continuous improvement of accounting processes.</li><li>Perform additional duties and special projects as assigned.</li></ul>
<p>Our trusted client is looking for a skilled FP& A Analyst for a long-term engagement. In this role, you will play a key part in consolidating financial data from diverse sources, creating dashboards, and supporting financial planning and analysis processes. This hybrid role is located in Troy, Michigan and will report to the corporate controller. </p><p><br></p><p>The day-to-day responsibilities include: </p><p><br></p><p>• Gather and consolidate financial data from multiple sources, ensuring accuracy and completeness.</p><p>• Develop and maintain dashboards to provide clear, actionable insights into financial performance.</p><p>• Analyze key financial metrics and prepare reports to support budgeting and forecasting processes.</p><p>• Identify and understand key drivers of financial performance to assist in decision-making.</p><p>• Collaborate with controllers and management to deliver analytics that meet organizational needs.</p><p>• Ensure dashboard formulas and data integrations are functioning correctly and efficiently.</p><p>• Provide weekly reviews of financial data to monitor progress and identify areas for improvement.</p><p>• Support capital management and annual budget planning efforts.</p><p>• Utilize tools such as Sage Accounting Software and Power BI for data analysis and visualization.</p><p><br></p>
Robert Half has an excellent career opportunity for an articulate, highly skilled Human Resources Assistant supporting a client-based Ann Arbor MI in the Hospitality industry. This position is based in a dynamic and fast-paced environment. All candidates will be required to take a typing test. Must be able to work 8:30am - 5:30pm. This role is mainly on-site Monday-Thursday and will be remote on Fridays. Pay up to $21/hr. <br><br>Summary: This position is responsible for supporting all team members regarding general Human Resources and Payroll inquiries via telephone, chat, and email. This position will take necessary investigative measures to assist the caller in resolving the issue. This position requires strong communication skills, the ability to adhere to company policy and procedures, and the ability to multi-task.<br><br>RESPONSIBILITIES AND DUTIES as the Human Resources Assistant:<br><br>Act as first point of telephone and email contact for all 14,000+ corporate team members regarding general Human Resources and Payroll inquiries.<br>• Answer incoming calls from all team members within agreed SLA.<br>• Respond and resolve e-mails within written SLA. Triage the incoming e-mails between Level 1, Level 2, Benefits, and Payroll.<br>• Document each call and e-mail into call tracking software, by subject, call type, and priority.<br>• Answer inquiries and troubleshoots cases based on department SOPs and legal guidelines.<br>• Use Peoplesoft, Pulse, and ServiceNow resources to investigate the situation based on details provided by the team member and within our systems of record.<br>• If a case cannot be resolved at first point of contact, make an assignment for the correct department and escalate, or provide the caller with the correct contact information to assist in resolving their inquiry.<br>Enter employee data into Pulse (Store POS system and employee record database)<br>• Manage alert for employee data entry transactions in Pulse. Complete necessary updates to Pulse based on priority assigned.<br>• Escalate unverified Pulse issues to Level 2.<br><br>Process Leave of Absence cases<br>• Create tickets from enquiries or form completions within Service Now for the LOA specialist to process<br>• Send out packets and leave updates to team members and HRBPs<br>• Provide updates, benefits information, and contact information to team members on a leave of absence, when needed.<br><br>Improving existing processes<br>• Actively giving feedback on creating or improving current processes.<br>• Documenting processes that can be improved on.<br><br>Complete ad-hoc projects<br>• Participate in HR initiatives on a project basis<br>• Review project work with HR-Operations Management and identify efficiencies learned<br>• Communicate progress on project work to HR-Operations Management<br><br>QUALIFICATIONS<br>• Associate degree or equivalent work experience.<br>• 2+ years support HR in some capacity is a must<br>• Excellent phone communication skills<br>• Solid written communication skills<br>• Must have a strong customer service focus<br>• Attention to detail<br>• Bilingual in English/Spanish preferred<br>• Knowledge of human resources and/or payroll processes is a plus
We are looking for a skilled Accounts Payable Specialist to join our team in Warren, Michigan on a contract-to-permanent basis. This role is ideal for professionals eager to contribute in a high-volume environment while advancing their career in finance and accounting. The position offers opportunities for growth and development, making it a great fit for those who thrive in dynamic and fast-paced settings.<br><br>Responsibilities:<br>• Process up to 200 invoices daily, utilizing a paperless workflow and a 3-way matching system to ensure accuracy.<br>• Manage vendor invoices by verifying, reconciling, and processing payments in compliance with company policies and deadlines.<br>• Collaborate with vendors and internal teams to address and resolve invoice discrepancies efficiently.<br>• Use Excel functions, such as pivot tables and VLOOKUPs, to analyze payment reports and maintain accurate financial records.<br>• Ensure compliance with audit standards and internal controls while maintaining precise documentation.<br>• Identify and support the implementation of process improvements to enhance automation and efficiency within the Accounts Payable department.<br>• Utilize ERP systems and accounting software to streamline operations and ensure seamless invoice processing.<br>• Contribute to a culture of accuracy and timeliness by adhering to established workflows and deadlines.<br>• Partner with cross-functional teams to ensure smooth communication and alignment on financial matters.<br>• Monitor and manage accrual accounting tasks to support accurate financial reporting.
