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4 results for Customer Success Manager in Detroit, MI

Human Resources (HR) Assistant
  • Brighton, MI
  • onsite
  • Temporary
  • 22.00 - 26.00 USD / Hourly
  • Job Details<br>Description<br>Company:<br>We are more than a supply chain solutions provider—we are a trusted partner to some of the world's leading automotive, heavy-duty, and powersports OEMs. As a certified minority-owned business, we deliver customized services in packaging, logistics, and compliance with a focus on innovation, quality, and customer success.<br>With a global network, high-touch service, and a relentless commitment to quality, we are the go-to partner for companies seeking to streamline operations, reduce costs, and accelerate growth. Join us and be part of a team that's passionate about making supply chains smarter, and partnerships stronger.<br>Opportunity:<br>Are you ready to make a real impact of people, culture and business success? Join our team as an HR Specialist and become a trusted partner to managers and employees, driving engagement, growth, and operational excellence!<br><br>Responsibilities:<br> Strategic HR Partnership: Collaborate with business leaders to support staffing, training, and performance initiatives. Apply HR processes and tools to help achieve business goals.<br> Employee Relations: Resolve employee concerns, support conflict resolution, and ensure compliance with employment regulations. Be the go-to resource for HR policy questions and exit interviews.<br> Data & Analytics: Prepare reports on turnover, engagement, and retention. Share insights and recommendations to boost employee engagement and productivity.<br> Change Management: Help implement new policies and processes. Gather feedback and support continuous improvement across the organization.<br> Communication & Influence: Build trust by communicating HR policies clearly and listening actively. Foster positive relationships with employees and managers.<br> Coaching & Development: Guide managers on people practices, promote a culture of learning, and help employees access training and career development resources.<br> Talent Management: Coordinate recruiting efforts, deliver New permanent Orientation, and support onboarding and leadership training.<br> Culture & Engagement: Organize engagement and recognition events, promote survey participation, and help deliver culture programs.<br> Benefits Administration: Assist with benefits updateS, claims, and leave tracking. Support open enrollmentiänd provide information on financial benefit plans.<br> Market & Industry Awareness: Stay informed on labor trends and help implement HR initiatives aligned with organizational priorities.<br> Financial Acumen: Track headcount and compensation changes, supporting effective management of peoplerelated costs.<br> Problem Solving: Resolve basic HR issues and escalate complex matters to senior team members. Regulatory & Compliance: Ensure adherence to internal guidelines, quality management, and safety requirements.<br>Your Contributions:<br> Experience:<br>0 3+ years in HR or related field Education:<br> Degree in HR, Business, or related discipline preferred<br> Skills & Behaviors:<br> Strategic thinking & business acumen o Strong communication & relationship-building o Data literacy & analytical mindset o Problem-solving & adaptability o Growth-oriented and collaborative approach
  • 2025-11-20T20:17:54Z
Email Marketing Manager
  • Livonia, MI
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced Email Marketing Specialist to lead and optimize email marketing strategies for a dynamic company in Livonia, Michigan. In this role, you will leverage your expertise to design impactful campaigns, improve customer engagement, and drive measurable business outcomes. The ideal candidate will bring a strong background in email marketing platforms, campaign development, and strategic planning.</p><p><br></p><p>Responsibilities:</p><p>• Build, develop, execute, and optimize email marketing campaigns to engage target audiences and achieve business objectives.</p><p>• Utilize advanced email marketing platforms to design and implement campaigns, ensuring high delivery and engagement rates.</p><p>• Craft visually appealing and responsive HTML emails that align with brand guidelines and resonate with recipients.</p><p>• Conduct A/B testing and analyze campaign performance to refine strategies and maximize effectiveness.</p><p>• Collaborate with cross-functional teams to align email marketing efforts with broader CRM and marketing initiatives.</p><p>• Maintain and enhance customer databases to improve segmentation and targeting.</p><p>• Lead strategic planning for email marketing, setting clear goals and KPIs to measure success.</p><p>• Stay updated on industry trends and best practices to continuously improve email marketing performance.</p><p>• Manage Adobe Campaigns and other tools to streamline campaign workflows and automate processes.</p><p>• Monitor and ensure compliance with email marketing regulations, including CAN-SPAM and GDPR.</p>
  • 2025-10-27T14:24:04Z
Accounts Receivable Associate
  • Detroit, MI
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><strong>Accounts Receivable Specialist</strong></p><p> <strong>Location:</strong> Detroit, MI (Hybrid – 4 days in office)</p><p><strong>About Our Client</strong></p><p> Our client is a <strong>globally known leader in their product offerings</strong>, recognized for exceptional quality, craftsmanship, and innovation. With a long history of excellence and a culture that values creativity, collaboration, and continuous improvement, the company continues to expand its global reach while maintaining a people-focused and high-performance work environment. Every employee plays a vital role in driving operational success and strengthening the financial foundation of this iconic organization.</p><p><strong>About the Role</strong></p><p> The <strong>Accounts Receivable Specialist</strong> will be part of a high-energy shared services accounting team supporting multiple business units in a fast-paced, dynamic environment. This individual will manage all aspects of accounts receivable — including invoicing, payment processing, collections, reconciliations, and reporting — to ensure timely and accurate cash flow management. The ideal candidate thrives in a collaborative setting and demonstrates strong attention to detail, accountability, and commitment to excellence.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process customer invoices accurately and promptly across multiple entities.</li><li>Apply incoming payments and reconcile accounts to ensure accuracy.</li><li>Monitor aging reports, follow up on overdue balances, and coordinate collection efforts.</li><li>Investigate and resolve billing discrepancies, short payments, and credit memos.</li><li>Collaborate cross-functionally with Sales, Customer Service, and Operations to resolve issues and enhance the customer experience.</li><li>Support month-end activities including reconciliations, journal entries, and AR reporting.</li><li>Maintain up-to-date AR documentation and assist with internal and external audit requests.</li><li>Identify opportunities for process improvement within AR and shared services operations.</li></ul><p>For immediate and confidential consideration please call Jeff Sokolowski directly at (248)365-6131 or apply today.</p>
  • 2025-10-26T18:23:40Z
Director of Development
  • Pontiac, MI
  • onsite
  • Contract / Temporary to Hire
  • 27.71 - 32.09 USD / Hourly
  • <p>We are looking for a dynamic and results-driven Nonprofit Director of Development to join our client's team in Pontiac, Michigan. In this Contract to permanent position, you will play a pivotal role in advancing our client's mission by fostering donor relationships, securing funding, and building strategic partnerships with corporate donors. This role is ideal for someone with a keen attention to detail, a passion for community impact, and extensive experience in nonprofit fundraising. Apply today if you have the below experience! </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to cultivate, solicit, and maintain relationships with donors, with a focus on securing major gifts</p><p>• Oversee the donor database to ensure accurate record-keeping, timely communications, and acknowledgments.</p><p>• Research, write, and manage grant proposals while maintaining strong relationships with existing foundation partners.</p><p>• Establish and expand corporate partnerships through sponsorships, employee giving programs, and cause-marketing initiatives.</p><p>• Collaborate with internal teams to plan and execute donor retention campaigns and fundraising events.</p><p>• Provide leadership in the creation of compelling presentations and outreach materials to engage stakeholders.</p><p>• Monitor fundraising trends and apply innovative strategies to meet organizational goals.</p><p>• Ensure compliance with all legal and ethical standards in fundraising practices.</p><p>• Report on fundraising metrics and donor engagement to inform strategic decision-making.</p>
  • 2025-11-14T14:48:59Z