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1 result for Customer Service Representative in Detroit, MI
- Pontiac, MI
- onsite
- Temporary / Contract
- 19 - 23 USD / Hourly
- We are looking for a Customer Service Representative to support day-to-day customer interactions and order coordination for a long-term contract opportunity in Pontiac, Michigan. This position focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to learn systems and processes quickly in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding orders, service requests, and product-related needs with clear and thorough communication.<br>• Identify customer requirements and recommend appropriate support to help maintain smooth business operations.<br>• Partner with internal departments to confirm product availability and help ensure orders are fulfilled on schedule.<br>• Handle order processing, prepare shipping paperwork, and resolve routine issues that may affect customer satisfaction.<br>• Monitor shipment progress and coordinate with transportation and shipping teams to support timely deliveries.<br>• Maintain accurate customer records and update account details based on current requirements and service needs.<br>• Provide prompt support to both internal teams and external customers to ensure a high standard of service.<br>• Contribute to monthly performance objectives established by leadership through consistent execution and follow-through.
- 2026-05-29T00:00:00Z