We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Novi, Michigan. This position offers an excellent opportunity to deliver exceptional support to customers while managing inquiries and orders efficiently. As a Contract to permanent role, this job is ideal for candidates seeking a long-term career with growth potential.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues promptly.<br>• Process and manage orders accurately, ensuring timely delivery and effective communication.<br>• Handle inbound and outbound calls professionally to assist customers with spare parts and other needs.<br>• Maintain detailed records of customer interactions and order entries.<br>• Collaborate with team members to ensure seamless service and customer satisfaction.<br>• Identify opportunities to improve customer service processes and contribute to team goals.<br>• Troubleshoot technical issues and provide solutions to customers.<br>• Stay informed about company products and services to provide accurate information.<br>• Follow up with customers to ensure their needs are met and satisfaction is achieved.
<p>We are looking for a dedicated and empathetic Customer Service Representative with expertise in healthcare call center operations. In this role, you will handle inquiries related to medical eligibility, benefits, claims, and provider information while maintaining a high level of professionalism and accuracy. This is a Contract to permanent position that offers the opportunity to grow within the organization for the right candidate. While the position is primarily remote, occasional in-office attendance may be required depending on location.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer inquiries via phone and email regarding medical benefits, claims, and provider information.</p><p>• Provide accurate and detailed information about healthcare plans, pre-authorizations, and claim statuses.</p><p>• Utilize tracking systems to document all interactions and ensure proper follow-up.</p><p>• Stay updated on changes to healthcare policies, procedures, and benefits to provide accurate guidance.</p><p>• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.</p><p>• Advise members on outstanding payments and explain billing details when necessary.</p><p>• Assist callers in navigating network provider options and understanding plan coverage.</p><p>• Escalate complex issues to supervisors or managers when required.</p><p>• Collaborate with team members to ensure seamless customer support.</p><p>• Adhere to HIPAA policies and maintain confidentiality in all interactions.</p>
<p>We are looking for a dedicated and detail oriented Medical Customer Service Representative. This role requires exceptional communication skills and the ability to work effectively in a fast-paced, high-volume call center environment, particularly within the healthcare industry. As a Contract to permanent position, this opportunity offers the potential for long-term placement based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to customer inquiries regarding medical benefits, eligibility, claims, and provider information.</p><p>• Assist customers in resolving pre-authorization requests for medical treatments and provide accurate information about outstanding payments.</p><p>• Document interactions and track call details using internal systems to ensure proper record-keeping.</p><p>• Stay informed about company policies and updates to healthcare plans to provide accurate and current information to customers.</p><p>• Handle complaints, troubleshoot issues, and escalate complex cases to supervisors when necessary.</p><p>• Deliver high-quality service by adhering to scripts and guidelines while maintaining a friendly and detail oriented demeanor.</p><p>• Educate customers about network providers and guide them through available options.</p><p>• Collaborate with team members to improve processes and ensure customer satisfaction.</p><p>• Comply with HIPAA regulations and follow standard precautions for personal protective equipment when required.</p>
We are looking for a detail-oriented Purchasing Agent to join our team on a contract basis in Farmington Hills, Michigan. In this role, you will play a key part in managing procurement activities, maintaining accurate documentation, and ensuring smooth communication between vendors and internal departments. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys contributing to efficient purchasing operations.<br><br>Responsibilities:<br>• Process and issue purchase orders based on approved requisitions to ensure timely procurement.<br>• Monitor deliveries, address discrepancies, and follow up with vendors to resolve issues as needed.<br>• Maintain accurate records of purchasing activities and inventory data.<br>• Collaborate with internal teams to understand procurement needs and provide updates on order statuses.<br>• Review invoices and verify received goods against purchase orders to ensure accuracy.<br>• Conduct vendor research and assist in evaluating suppliers to support procurement decisions.<br>• Prepare regular purchasing reports and maintain organized documentation.<br>• Ensure compliance with established purchasing policies and procedures.<br>• Support inventory control by coordinating with relevant departments.
We are looking for an experienced Chief Accounting Officer to lead the accounting operations of our growing organization in Southfield, Michigan. This role is pivotal in overseeing financial reporting, compliance, and governance across a multi-entity structure. As a key member of the leadership team, you will collaborate with senior executives, external advisors, and various departments to ensure accuracy, scalability, and strategic alignment in all accounting processes.<br><br>Responsibilities:<br>• Oversee the preparation and submission of quarterly and annual financial filings, ensuring compliance with all applicable regulations.<br>• Manage accounting operations for both corporate and property-level activities, including close processes and policy development.<br>• Maintain robust internal controls and coordinate internal and external audits, ensuring adherence to governance standards.<br>• Provide accounting guidance for capital market activities, including equity offerings and investor disclosures.<br>• Ensure compliance with regulatory requirements and partner with tax advisors for accurate filings and reporting.<br>• Lead multi-entity consolidations, addressing the complexities of joint ventures and diverse asset classes.<br>• Offer strategic advice on acquisitions, dispositions, and other complex transactions.<br>• Develop and implement scalable processes to support the company's growth.<br>• Mentor and lead a high-performing accounting team, fostering a culture of collaboration and accountability.<br>• Collaborate with senior leadership to support technical accounting matters and strategic initiatives.
We are looking for an experienced Chief Financial Officer (CFO) to lead the financial operations of our organization in Novi, Michigan. This role will involve overseeing financial strategies, maintaining compliance with municipal accounting standards, and collaborating with city officials to ensure fiscal responsibility. The ideal candidate will possess exceptional leadership skills, a strong background in financial management, and a proven ability to build effective relationships across departments.<br><br>Responsibilities:<br>• Build and maintain strong relationships with city officials, staff, and organizational partners.<br>• Attend City Council meetings and provide financial insights and recommendations as required.<br>• Develop and manage the department’s budget, ensuring accountability for expenditures and fiscal prudence.<br>• Lead collaborative initiatives with external organizations and oversee existing partnerships.<br>• Prepare and present financial reports, cost analyses, and other data to support city operations.<br>• Mentor and motivate employees within the department, fostering growth and encouraging teamwork.<br>• Streamline financial operations by identifying opportunities for process improvement and efficiency.<br>• Oversee and maintain the city’s budgetary accounting system, ensuring compliance with municipal accounting standards.<br>• Coordinate annual budget preparation and monitor expenditures throughout the fiscal year to align with approved budgets.<br>• Supervise treasury functions, including tax settlements, billing, cash flow management, and financial controls.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
