Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
<p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
Staff Accountant needed in Ann Arbor MI. In this role you will be utilizing various applications and software. This position is deeply involved in the day-to-day accounting activities of the Accounting/Finance area providing support to the Accounting Assistants in the department. The Staff Accountant provides support to ensure accurate and timely administration of all aspects of the Accounting/Finance department including but not limited to and daily, weekly and monthly financial entries, month end financial close and commission processing and payment.<br><br>Roles and Responsibilities:<br>• Troubleshoot and resolve issues between various system processes accounting, commission, and other software systems that interface with the commission system as they are intertwined.<br>• Troubleshoot inefficiencies and anomalies within the commission system by interfacing with Vendors to identify and rectify processing issues. <br>• Review trades posted into the Commission system (Maestro) for accuracy, daily.<br>• Prepare and/or oversee bank reconciliations for four companies.<br>• Process credit card charges for representatives.<br>• Assure Credit Card paperwork on file is kept current and that credit card procedures are being followed.<br>• Assure quarterly request to update Credit Card information is sent to all active representatives.<br>• DST administration reporting and updating.<br>• Maintain commission system and review.<br>• Identify and implement changes as required to the commission system as issues are discovered. <br>• Coordinate with CFO on weekly, monthly and quarterly goals.<br>• Perform various accounting related postings to the GL system.<br>• A/R and A/P recording and payments.<br>• Review entries and financial statements for accuracy prior to submission to CFO for final review.<br>• Assist and support the CFO with all aspects in the Finance area. <br>• Coordinate with CFO and accounting team with FINRA and other audits.<br>• Delegate and respond to email requests and attend staff meetings, firm wide meetings and any additional meetings assigned by the CFO.<br>• Process, with the assistance of accounting team, representative’s requests for commission information.<br>• Work with Accounting Team Bi-Monthly to process commission payments.<br>• Other roles, responsibilities may be assigned.<br>• Coordinate and support all requests from internal company departments for Representatives/Client information relevant to ongoing audits, policy issues and commissions.<br><br>Required Abilities<br>• Bachelor's degree in Accounting (preferred).<br>• Minimum of 3 years of practical accounting experience, ideally within the financial securities industry, or at least 4 years in an advanced accounting role.
<p><strong>Position:</strong> Controller</p><p><strong>Reports To:</strong> Chief Financial Officer (CFO)</p><p><br></p><p><strong>Location:</strong> Detroit, MI</p><p><strong>Minimum Experience:</strong> 8+ years of progressive accounting and finance experience, including at least 3 years in a leadership role</p><p><br></p><p><strong>About the Opportunity</strong></p><p>Our client, a manufacturer of premium, high-end products, is seeking a dynamic and experienced Controller to join their leadership team. This position plays a critical role in overseeing accounting operations, driving process improvements, and ensuring compliance and accuracy across all financial activities. The Controller will report directly to the CFO and partner with leadership across the organization to deliver strategic financial insights that support growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Day-to-Day:</strong></p><ul><li>Oversee accounting operations including AP, AR, payroll, and general ledger management.</li><li>Ensure accuracy, compliance, and timeliness of all financial transactions.</li><li>Lead, mentor, and develop a team of accounting professionals across multiple business lines.</li><li>Partner cross-functionally with leadership to deliver financial insights and drive process enhancements.</li></ul><p><strong>Month-End:</strong></p><ul><li>Manage month-end close, including reconciliations and preparation of accurate financial statements.</li><li>Analyze variances and deliver clear commentary to leadership.</li><li>Monitor cash flow and working capital performance.</li></ul><p><strong>Year-End:</strong></p><ul><li>Lead the annual close process and external audit coordination.</li><li>Oversee tax preparation and compliance through third-party providers.</li><li>Support annual budgeting, forecasting, and long-range planning cycles.</li></ul><p>If you have questions or would like more information please call Jeff Sokolowski directly at (248)365-6131. For immediate and confidential please apply today.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in Detroit, Michigan. This role is ideal for a candidate with extensive experience in payroll operations, particularly in unionized environments, and a strong understanding of compliance and tax regulations. As part of our team, you will play a critical role in ensuring seamless payroll processing and supporting employees across various locations.<br><br>Responsibilities:<br>• Process full-cycle payroll for union and non-union employees, ensuring accuracy and compliance with wage laws and union agreements.<br>• Utilize Paycor software to manage payroll operations, including data entry, reporting, and audits.<br>• Conduct detailed payroll audits to identify discrepancies and resolve errors promptly.<br>• Collaborate with managers, employees, and union representatives to address payroll-related inquiries and concerns.<br>• Ensure compliance with federal, state, and local tax regulations, as well as union-specific labor agreements.<br>• Prepare customized reports and analyze payroll data using advanced Microsoft Excel functions.<br>• Assist in managing multi-state payroll operations, adhering to varying state-specific regulations.<br>• Implement and maintain accurate records for payroll deductions, including union dues and benefits.<br>• Support occasional in-office tasks and meetings to coordinate with other departments or union representatives.
<p>We are looking for an experienced Senior Human Resources Generalist to join a respected non-profit organization in Toledo, Ohio. This role provides comprehensive HR support and guidance to employees and leadership across various entities. The ideal candidate will bring expertise in employee relations, compliance, benefits, and policy implementation, fostering a positive workplace culture while ensuring alignment with employment laws and organizational policies.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic HR support to diocesan offices, parishes, schools, and affiliated organizations.</p><p>• Advise leadership and employees on HR policies, employee relations, and best practices to enhance workplace engagement.</p><p>• Develop and implement strategies to promote employee satisfaction and a positive organizational culture.</p><p>• Interpret and enforce handbook policies and ensure compliance with local, state, and federal employment laws.</p><p>• Administer Family and Medical Leave Act (FMLA) processes.</p><p>• Serve as the compliance officer, ensuring adherence to the policies for the protection of minors and individuals at all stages of their careers.</p><p>• Support HR initiatives and programs, including retreats and employee engagement events.</p><p>• Assist the Director of Human Resources with special projects and team assignments.</p><p>• Provide training and guidance to supervisors on HR-related issues to help foster effective leadership.</p><p>• Maintain accurate and up-to-date HR records and ensure data integrity across systems.</p>
We are looking for an experienced Chief Financial Officer to oversee and manage all financial operations for a respected non-profit organization in Toledo, Ohio. This role is responsible for providing strategic leadership, ensuring compliance with federal financial regulations, and maintaining effective internal controls. The ideal candidate will play a pivotal role in advancing the organization's mission by guiding budget management, forecasting, and securing funding.<br><br>Responsibilities:<br>• Develop and maintain financial budgets, reports, and forecasts to ensure alignment with organizational goals and compliance with approved procedures.<br>• Oversee fiscal reporting activities, including revenue and expense tracking, balance sheets, and reports for funding agencies.<br>• Supervise the preparation and submission of annual operating budgets and other key financial documents to leadership and governing bodies.<br>• Provide detailed financial condition reports to the CEO, Board of Commissioners, and affiliates while addressing inquiries and recommending policy updates.<br>• Implement and monitor internal controls to safeguard organizational funds and ensure compliance with federal regulations.<br>• Track and manage grant fund expenditures to ensure alignment with grant terms and conditions.<br>• Lead efforts in cost-benefit analysis, forecasting financial needs, and securing new funding opportunities.<br>• Ensure timely and accurate financial reporting to local, state, and federal entities.<br>• Support strategic initiatives by aligning financial planning with organizational goals.
