54 Results for Customer Service Jobs in Detroit, MI

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Dispatcher

Northwood, OH
onsite
Temporary to Hire
26.00 - 28.00 USD / Hourly
We are looking for a dependable Dispatcher to join a construction-focused team in Northwood, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, delivers strong customer support, and keeps daily scheduling and service coordination running smoothly. The role is fully onsite and works closely with service and operations teams to manage calls, organize dispatch activity, and support field responsiveness from Monday through Friday. Responsibilities: • Coordinate daily dispatch activity by assigning service calls and scheduling field personnel based on workload, urgency, and availability. • Serve as a central point of contact for customers, responding to inquiries professionally and providing timely updates on job status and service timelines. • Maintain accurate service records, call details, and scheduling information within dispatch and related computer systems. • Communicate with technicians, service leadership, and operations staff to keep work progressing efficiently and address changes as they arise. • Monitor open service requests and follow through to help ensure appointments, work orders, and logistics are handled in an organized manner. • Support office operations by managing inbound calls and helping prioritize service needs in a fast-paced environment. • Review dispatch information for completeness and accuracy so work can be executed without unnecessary delays. • Contribute to dependable day-to-day coverage by maintaining consistent attendance and reliable follow-up on assigned tasks.
2026-09-15T02:24:07Z

Human Resources (HR) Assistant

Ann Arbor, MI
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
The Sr. HR Operations Representative serves as a centralized resource for all employee inquiries and HR operational tasks. This role supports Tier 1 functions, responding to requests via phone, chat, and email, while processing HR transactions in the HCM and managing documentation. The representative also performs key compliance and administrative duties, including employment veriﬁcations, payroll exception review, and data reporting to internal stakeholders. Key ResponsibilitiesFrontline Support & Intake• Respond to incoming HR questions via phone, email, chat, and ticketing systems (e.g., ServiceNow)• Triage non-HR Operations requests to appropriate teams (HRBPs, Payroll, Beneﬁts, Talent, LOA, Employee Relations, Compensation or Leave of Absence teams)• Educate employees on HR processes, policy interpretations, and available resources• Answer general questions about company policies, HR procedures, and compliance expectations• Sort and distribute incoming HR mail to the appropriate functional areas• Guide employees through self-service tools for time, beneﬁts, payroll, and proﬁle management• Complete Password resets and phone transfersTransactional Processing & Case Resolution• Complete employment transactions (hires, promotions, transfers, terminations, manager changes, pay rate adjustments)• Review and resolve payroll exceptions, coordinating with Payroll and HR business partners• Respond to and fulﬁll employment veriﬁcations and support letter requests• Process and mail medical support notices and ensure compliance with state requirements• Resolve complex HR cases involving beneﬁts, leave, job changes, or multi-team dependencies• Maintain detailed documentation in the case management system and ensure timely case closure• Complete I-9s for remote and office team members• Maintain company compliance processes to include, but not be limited to, reviewing and completing I-9’s, MVRs, background checks, physicals, and drug tests Data Integrity, Reporting & Compliance• Conduct audits and reconcile employee data across systems to ensure accuracy• Maintain compliance dashboard, support audits, and track completion of required HR documentation• Send out recurring dashboards and compliance-related reports to operations leaders, HRBPs, and other business units• Support ad-hoc data requests for HR compliance, regulatory ﬁlings, or internal tracking• Assist in updating SOPs, process guides, and the HR knowledge base Cross-Functional HR Support• Serve as the central intake and coordination point for HR inquiries across all departments• Escalate high-risk or sensitive issues appropriately while owning Tier 1 resolution paths• Participate in open enrollment, year-end processing, and HR systems enhancements• Support internal HR projects related to process improvement, automation, and employee experience
2026-10-01T14:23:45Z

Client Experience Associate

Perrysburg, OH
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front desk operations for a financial services organization in Perrysburg, Ohio. This Contract position is ideal for someone who creates a welcoming first impression, manages incoming communication efficiently, and keeps administrative tasks organized in a detail-oriented office setting. The person in this role will help ensure visitors, clients, and internal team members receive timely and courteous assistance throughout the workday.
2026-09-24T12:58:45Z

Administrative Assistant

Northwood, OH
onsite
Temporary to Hire
16.00 - 18.00 USD / Hourly
We are looking for an Administrative Assistant to support daily office operations while serving as a dependable point of contact for customers and internal teams. This contract-to-permanent position is ideal for someone who enjoys balancing administrative coordination, front-desk support, and clear communication in a service-focused environment. The role requires a hands-on, detail-oriented individual who can stay organized, handle questions confidently, and help others understand processes with patience and accuracy. Responsibilities: • Welcome callers and visitors, respond to routine questions, and provide helpful guidance on forms, documents, and general office procedures. • Perform data entry and maintain organized records so information remains accurate, current, and easy to retrieve. • Support day-to-day administrative activities such as preparing paperwork, monitoring correspondence, and assisting with office follow-up tasks. • Use maps and routing information to help explain service details and answer location-related questions clearly. • Coordinate communication between office staff, drivers, and customers to help keep daily operations running smoothly. • Assist with reception coverage and remain flexible with scheduling when additional support is needed later in the day. • Prepare and review documents in Word, Excel, and Outlook to support reporting, communication, and administrative tracking. • Build an understanding of the organization’s services from the ground up in order to explain processes effectively and address customer concerns with empathy.
2026-09-18T07:04:08Z

Procurement Specialist

Saline, MI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements. Job Functions: * Works closely with internal and external customers to ensure optimal service is provided. * Develop effective business relationships with the supply base. * Processes customer and vendor orders according to designated process. * Provides timely and accurate information to incoming customer order status requests. * Works closely with the credit department to resolve disputed A/R and A/P issues. * Manages vendor purchase order follow up and issue resolution. * May handle inventory management and inventory level analysis. * Review inventory for nonmoving and overstock items and take appropriate action. * Resolves vendor shipping issues in conjunction with warehouse. Competencies: * Customer/Client/Vendor Focus. * Problem Solving & Analysis. * Time Management and Self-Motivation * Communication Proficiency. * Teamwork Orientation. * Effective conflict resolution. * Proficient Excel capabilities. * Organization/Prioritization of tasks. * Attention to detail Preferred Education Experience: Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
2026-09-25T10:44:08Z

Executive Assistant

Dexter, MI
onsite
Temporary to Hire
25.00 - 31.00 USD / Hourly
We are looking for a highly organized Executive Assistant to support leadership and help maintain smooth daily operations. This contract opportunity with permanent potential is ideal for someone who is proactive, experienced, and comfortable handling a mix of executive coordination, client-facing communication, and office support. The right candidate will bring strong judgment, attention to detail, and the ability to keep priorities moving forward with minimal supervision. Responsibilities: • Oversee the executive’s schedule and email flow, anticipating conflicts, prioritizing requests, and ensuring important matters are addressed promptly. • Arrange internal and external meetings, prepare logistics, and coordinate travel plans to support efficient day-to-day operations. • Draft, edit, and organize clear correspondence, reports, and internal documents with a high level of accuracy and presentation quality. • Act as a dependable point of coordination between leadership, team members, and clients, ensuring updates are communicated and open items are tracked through completion. • Provide day-to-day administrative assistance to the client service team based on workload needs and shifting business priorities. • Maintain digital and physical records through scanning, filing, and document organization to support efficient office workflows. • Help keep the office environment orderly, well-maintained, and welcoming for employees and visitors.
2026-09-15T14:43:39Z

Tax Director/Manager - Corporate

Troy, MI
onsite
Permanent / Full Time
170000.00 - 195000.00 USD / Yearly
A well-established and highly respected wealth management firm in the Metro Detroit area is seeking an experienced Tax Manager or Senior Tax Accountant to join our growing team. This is an excellent opportunity for a tax detail oriented who enjoys working directly with high-net-worth individuals, families, trusts, and closely held businesses while collaborating with financial advisors to deliver comprehensive tax planning strategies. This role is ideal for someone looking for a stable, client-focused environment with strong long-term career potential, excellent benefits, and a competitive compensation package. Position Overview The Tax Manager / Senior Tax Accountant will be responsible for the preparation and review of client tax returns, proactive tax planning, and ongoing client advisory services. The successful candidate will work closely with wealth advisors and clients to identify opportunities that minimize tax liabilities and support long-term financial goals. This position does not initially include staff supervision responsibilities, allowing the individual to remain focused on client service, tax compliance, and planning. Key Responsibilities Prepare and review federal, state, and local tax returns for: High-net-worth individuals Trusts and estates Small businesses and closely held entities Provide year-round tax planning and advisory services to clients Identify tax-saving opportunities and develop strategic tax solutions Analyze client financial information and ensure compliance with tax regulations Research tax issues and communicate recommendations to clients and advisors Coordinate with wealth management professionals to deliver integrated financial and tax planning solutions Assist clients with tax notices and other compliance-related matters Maintain current knowledge of federal, state, and local tax laws Work Schedule 50–60 hours per week during tax season Return to a standard detail oriented schedule outside of tax season 100% in-office position
2026-09-08T18:28:41Z

Paralegal

Southfield, MI
onsite
Permanent / Full Time
- USD / Yearly
We are looking for a skilled Paralegal to support commercial real estate matters in Southeast Michigan. This position focuses on transaction coordination, document preparation, title and survey review, and closing support across acquisitions, dispositions, financing, and development projects. The ideal candidate brings strong organizational judgment, excellent communication skills, and the ability to manage multiple deadlines in a fast-paced legal environment. Responsibilities:• Review title materials, surveys, zoning-related records, and supporting property documents to identify issues and help move matters toward closing.• Oversee due diligence tracking by organizing required items, monitoring progress, and keeping attorneys informed of outstanding matters.• Prepare transaction documents such as amendments, deeds, discharges, ancillary agreements, sale and acquisition paperwork, and closing statements.• Create and maintain summaries of contract obligations, key business terms, and milestone dates to support timely execution of each matter.• Coordinate pre-closing activities, assemble closing binders, and manage the flow of documents among attorneys, clients, title companies, and other parties.• Analyze title commitments and related insurance provisions, assist with policy and pro forma review, and draft responses to title objections when needed.• Work closely with surveyors, title representatives, clients, and legal team members to resolve title and survey concerns efficiently.• Support all phases of commercial real estate closings, ensuring documents are accurate, complete, and delivered within required timelin
2026-09-09T14:23:41Z

IT Support Specialist

Ann Arbor, MI
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies. Responsibilities:• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.
2026-09-24T19:13:47Z

Help Desk/Desktop Support Field Technician

Pontiac, MI
onsite
Temporary to Hire
38.00 - 44.00 USD / Hourly
We are looking for a Desktop Support Field Technician to deliver hands-on and remote technical assistance for end users in Metro Detroit. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting Microsoft-based environments, and providing dependable service across desktop and mobile platforms. The position focuses on maintaining productivity through timely troubleshooting, device setup, user support, and accurate ticket documentation. Responsibilities:• Deliver in-person and remote support for end-user technology issues involving workstations, applications, and Microsoft 365 services.• Maintain and troubleshoot Windows 10 and Windows 11 devices, along with core tools such as Outlook, Teams, OneDrive, and SharePoint.• Administer user access by handling account setup, password assistance, and routine directory services tasks within Active Directory and Entra ID.• Prepare, install, and support laptops, desktop systems, printers, and related accessories to ensure reliable daily operation.• Assist with device provisioning, onboarding activities for new employees, and support efforts tied to Intune-managed equipment and hardware refresh cycles.• Investigate and resolve connectivity problems affecting Wi-Fi access, network performance, and other local infrastructure issues.• Record, track, and close support requests within the IT ticketing platform while keeping documentation clear and up to date.
2026-09-24T14:23:44Z

Human Resources (HR) Assistant

Troy, MI
onsite
Temporary to Hire
21.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Human Resources Assistant to support day-to-day HR operations for a construction-focused organization in Troy, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing administrative accuracy with employee-facing support across recruiting, onboarding, payroll, benefits, and records management. The right candidate will help keep HR processes organized, timely, and compliant while providing responsive service to internal team members and applicants. Responsibilities: • Organize and maintain both digital and physical employee records, ensuring documentation is accurate, complete, and easy to retrieve. • Prepare and process employment-related paperwork, including verification letters, offer materials, onboarding packets, and separation documents. • Coordinate recruiting logistics by arranging interviews, scheduling assessments, managing candidate communication, and supporting travel planning when needed. • Support pre-employment and onboarding activities by initiating background checks, tracking applicant data, preparing first-day materials, and helping schedule orientation activities. • Partner with internal teams to arrange onboarding details such as badge requests, technology setup coordination, and completion tracking for required onboarding items. • Review timekeeping information for accuracy before payroll processing, enter approved updates into HR/payroll systems, and generate routine payroll-related reports. • Assist with benefits administration by handling enrollment paperwork, maintaining benefits records, answering basic employee questions, and directing complex issues to the appropriate HR contact. • Keep HR calendars, department files, templates, forms, procedures, budgets, and invoices up to date while helping coordinate meetings and ongoing administrative needs. • Contribute to employee engagement efforts by helping organize recognition activities, service awards, wellness initiatives, appreciation events, and broader company programs. • Provide support for compliance and special HR initiatives, including records retention coordination, documentation tracking, organizational chart updates, and department projects.
2026-09-18T20:18:44Z

Staff Accountant

Whitmore Lake, MI
onsite
Temporary to Hire
30.00 - 34.00 USD / Hourly
Seeking an experienced Staff Accountant in Whitmore Lake, MI. Candidate will support the daily financial operations of the organization by maintaining general ledger integrity, leading essential month-end close processes, and administering payroll and expense management workflows. This role is long term and pays up to $34/hr depending on experience. This role balances hands-on accounting tasks with strategic process improvements. From multi-account reconciliations and fixed asset schedules to payroll support and audit readiness, you will play a vital, high-visibility role in ensuring our financial data is precise, timely, and actionable across all operating regions. Key Responsibilities General Ledger & Month-End Close Maintain accurate financial records by performing general ledger reconciliations, recording prepaids, accruals, and fixed asset depreciation schedules, and executing month-end and year-end close activities Analyze general ledger account variances, identify discrepancies, and collaborate with team members to safeguard data integrity and support accurate financial reporting. Assist with payroll processing, payroll journal entries, and tax reconciliations Manage corporate credit cards, monitor policy compliance, and facilitate employee expense reimbursements. Support accounts payable (AP) and accounts receivable (AR) functions, prepare timely sales tax filings, and maintain compliance across operational regions. Assist with internal and external audits, budgeting, forecasting, cash flow reporting, and the ongoing improvement and documentation of internal control systems. Collaborate cross-functionally with operations, HR, and site leadership to resolve financial queries, streamline reporting, and drive continuous accounting process improvements. Must meet the following criteria; Experience: 3–5 years of progressive general ledger accounting experience, preferably within a service industry or multi-site environment. Bachelor's degree in Accounting or Finance preferred, with a strong, practical understanding of GAAP standards. Strong proficiency in Microsoft Excel (VLOOKUP’s, pivot tables) and enterprise ERP systems. Hands-on experience with systems like QuickBooks Online, Rippling, or ADP/Paychex is highly preferred. Proven experience in account reconciliations, month-end close procedures, fixed asset management, payroll support, and corporate credit card administration. Familiarity with internal control principles, tax filings, and continuous process improvements. Excellent written and verbal communication skills, with a collaborative, customer-service-oriented approach to internal stakeholders.
2026-10-02T09:53:42Z

Billing Clerk

Wixom, MI
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for an experienced Billing Clerk to support a long-established operation in Wixom, Michigan. This on-site role is ideal for someone who can interpret job details, time records, rates, and customer information to produce complete and accurate invoices with minimal supervision. The position offers the chance to contribute to a respected industry leader while partnering closely with internal teams to keep billing timely, organized, and precise. Responsibilities: • Prepare customer invoices from the ground up by combining job data, labor records, rates, and account details into accurate billing documents. • Examine timesheets and supporting records to confirm hours, job assignments, and charge information are entered correctly before invoicing. • Determine the appropriate customer and applicable charges for each project based on work performed and contract details. • Validate billing rates, pay rates, and job coding to ensure invoice accuracy and consistency with company records. • Investigate and resolve discrepancies involving hours, rates, coding, or missing information by coordinating with internal staff. • Finalize and distribute weekly invoices while maintaining quality and meeting established billing timelines during both steady and peak seasons. • Maintain organized billing files and documentation to support audit readiness, tracking, and future reference. • Handle billing considerations tied to union-related requirements and ensure records reflect the necessary details. • Provide additional administrative and accounting assistance as needed to support daily office operations. • Learn internal billing platforms and processes through cross-training to ensure a smooth transition of responsibilities.
2026-09-30T16:23:49Z

Marketing Automation

Detroit, Mi, MI
remote
Temporary / Contract
- USD / Hourly
We are seeking a results-driven Marketing Automation Manager to lead the strategy, execution, and optimization of marketing automation initiatives that drive lead generation, customer engagement, and revenue growth. This individual will oversee marketing automation platforms, CRM integrations, lead nurturing programs, email marketing campaigns, customer journeys, and marketing analytics while collaborating closely with marketing, sales, operations, and technology teams.The ideal candidate combines technical expertise with strategic thinking and has experience leveraging automation tools to improve campaign performance, data quality, and customer experience.Key ResponsibilitiesMarketing Automation Strategy<ul><li>Develop and execute marketing automation strategies that support business growth objectives and customer acquisition goals.</li><li>Design and optimize lead nurturing programs, lifecycle marketing campaigns, and customer journeys.</li><li>Identify opportunities to improve marketing efficiency through automation, personalization, and process enhancements.</li><li>Establish best practices for campaign execution, segmentation, and audience targeting.</li></ul>Platform Management & Optimization<ul><li>Serve as the primary administrator and subject matter expert for marketing automation platforms such as:</li><li>HubSpot</li><li>Marketo</li><li>Salesforce Marketing Cloud</li><li>Pardot (Marketing Cloud Account Engagement)</li><li>Eloqua</li><li>Configure and maintain workflows, forms, landing pages, lead scoring models, and automated communications.</li><li>Manage integrations between CRM, marketing automation, and third-party systems.</li><li>Ensure platform functionality, user adoption, and ongoing optimization.</li></ul>Campaign Execution<ul><li>Build, deploy, and monitor multi-channel campaigns including:</li><li>Email marketing</li><li>Lead nurture programs</li><li>Event promotions</li><li>Customer onboarding programs</li><li>Re-engagement initiatives</li><li>Collaborate with content, creative, and demand generation teams to execute marketing campaigns.</li><li>Perform quality assurance testing to ensure flawless campaign deployment.</li></ul>Data Management & Analytics<ul><li>Monitor and maintain data quality, segmentation, and database health.</li><li>Develop lead scoring and lead routing processes in partnership with Sales Operations.</li><li>Analyze campaign performance and customer engagement metrics.</li><li>Create dashboards and reporting to measure:</li><li>Lead generation</li><li>Conversion rates</li><li>Pipeline influence</li><li>Revenue contribution</li><li>Marketing ROI</li><li>Make data-driven recommendations to improve campaign effectiveness.</li></ul>Cross-Functional Collaboration<ul><li>Partner closely with Sales, Revenue Operations, IT, and Business Intelligence teams.</li><li>Support CRM strategy and alignment between sales and marketing processes.</li><li>Train stakeholders on marketing automation best practices and platform capabilities.</li><li>Act as a thought leader for marketing technology and automation innovation.</li></ul>
2026-09-25T13:28:48Z

Sr Cost Analyst

Plymouth, MI
onsite
Permanent / Full Time
95000.00 - 125000.00 USD / Yearly
Senior Manufacturing Cost AccountantConfidential Robert Half Search | On-SiteRobert Half is partnering with an established and successful manufacturing client to hire a Senior Manufacturing Cost Accountant. This highly visible position reports directly to the CFO and will play an important role in strengthening product costing, pricing analysis, margin visibility, and overall profitability.This is an excellent opportunity for an experienced manufacturing cost accountant who enjoys digging into the numbers, identifying opportunities, and working directly with senior leadership. Rather than simply maintaining cost accounting records, this individual will help leadership understand profitability by product, program, and customer and provide actionable insight to improve business performance.Responsibilities<ul><li>Own and maintain standard costing for manufactured products, including material, labor, and overhead.</li><li>Develop product-, program-, and customer-level margin and profitability analysis.</li><li>Partner directly with the CFO to identify margin opportunities, investigate unfavorable trends, and recommend corrective actions.</li><li>Perform cost rollups and review BOMs, routings, labor rates, overhead assumptions, and production costs.</li><li>Analyze purchase price, labor, overhead, scrap, usage, and manufacturing variances.</li><li>Support quoting and customer pricing decisions with accurate cost and margin information.</li><li>Monitor existing pricing arrangements and identify situations where costs or margins have changed materially.</li><li>Partner with operations, purchasing, engineering, and finance to improve costing accuracy.</li><li>Support month-end close activities involving inventory, COGS, accruals, and cost-related journal entries.</li><li>Assist with physical inventories, cycle counts, reconciliations, and inventory controls.</li><li>Prepare financial and operational analysis for the CFO and executive leadership.</li><li>Help improve costing processes, reporting, controls, and management visibility.</li></ul>For immediate and confidential consideration please contact Jeff Sokolowski directly at (248)365-6131.
2026-09-16T17:48:39Z

Part Time Collections Specialist

Toledo, OH
onsite
Permanent / Full Time
26000.00 - 31000.00 USD / Yearly
We are looking for a detail-oriented Part Time Collections Specialist to support account recovery efforts in Toledo, Ohio. This role focuses on communicating with customers, resolving past-due balances, and helping maintain healthy receivables through consistent follow-up. The ideal candidate brings experience in both consumer and commercial collections and can handle billing-related issues with accuracy and tact. Responsibilities: • Contact consumer and commercial accounts regarding outstanding balances through phone, email, and written correspondence. • Review account status and payment history to determine appropriate collection actions and next steps. • Work with customers to arrange payment solutions that align with company guidelines and account conditions. • Investigate billing questions and coordinate with internal teams to resolve disputes affecting payment timelines. • Maintain complete and accurate records of collection activity, customer interactions, and payment commitments. • Monitor aging reports and prioritize follow-up efforts to improve recovery results on delinquent accounts. • Apply established collection procedures while ensuring a courteous and respectful customer experience. • Support credit and collections operations by identifying account trends and escalating higher-risk issues when needed.
2026-09-24T17:48:45Z

Accounts Receivable Supervisor/Manager

Ann Arbor, MI
onsite
Temporary / Contract
34.20 - 39.60 USD / Hourly
We are looking for an experienced Accounts Receivable Supervisor/Manager to support a service-focused organization in Ann Arbor, Michigan. This Contract position will lead day-to-day receivables activity while helping maintain timely invoicing, accurate cash posting, and consistent follow-up on outstanding commercial accounts. The ideal candidate brings a strong command of aging analysis, collections strategy, and billing operations, along with the ability to guide processes and improve overall account performance. Responsibilities: • Oversee accounts receivable operations to ensure invoices, payments, and account balances are managed accurately and on schedule. • Direct commercial collections efforts by contacting customers, resolving payment issues, and reducing overdue balances across assigned accounts. • Review aging reports regularly to identify delinquent accounts, escalate risks, and prioritize collection activity. • Supervise cash application activities to confirm incoming payments are posted correctly and discrepancies are researched promptly. • Coordinate billing functions to support accurate invoice generation, timely delivery, and resolution of customer billing questions. • Monitor receivables performance metrics and prepare updates on collection trends, payment patterns, and outstanding exposure. • Partner with internal teams to investigate account variances, reconcile balances, and support process improvements within receivables workflows.
2026-09-08T19:13:41Z

Tacton CPQ Configuration Specialist

Troy, MI
remote
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for a Tacton CPQ Configuration Specialist to support an organization in Michigan. This Long-term Contract position will focus on designing and maintaining complex product and commercial configurations, strengthening application setup, and ensuring reliable quote-to-order operations. The role partners closely with cross-functional stakeholders to translate business needs into scalable CPQ solutions, while also supporting testing, deployment readiness, user enablement, and ongoing application administration. Responsibilities:• Lead discovery sessions with product, engineering, sales, pricing, and other business teams to turn product and commercial needs into clear configuration designs.• Create, enhance, and sustain modular Tacton models for complex configurable offerings, including selection logic, validation rules, dependencies, and output behavior.• Set up and manage pricing structures such as base pricing, optional add-ons, adjustments, discounts, approval thresholds, effective dates, and market or customer-specific variations.• Administer application settings including workflows, security roles, permissions, reference data, document templates, and customer-facing configuration content.• Partner with architecture and integration teams to define data mappings, interface expectations, exception handling, and end-to-end validation across connected enterprise platforms and order processes.• Build and execute test scenarios covering unit, functional, integration, regression, and release readiness using realistic business cases.• Support issue investigation and resolution through defect analysis, retesting, go-live support, production stabilization, and ongoing operational troubleshooting.• Document configuration standards, support procedures, known issues, escalation steps, and administrative runbooks to improve maintainability and knowledge sharing.• Deliver training materials, role-based enablement sessions, and knowledge transfer to internal users and designated champions responsible for routine updates and support.• Provide day-to-day application administration, evaluate enhancement requests, assess release impacts, refine backlog items, and contribute to continuous improvement efforts.
2026-09-21T19:04:06Z

RFID Solutions Architect

Troy, MI
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
RFID Solution Architecture Responsibilities • Own end to end technical design for our Client's customer implementations• Lead technical due diligence for new opportunities before commercial commitment• Translate customer business problems into practical RFID and traceability architectures• Determine solution feasibility, system boundaries, assumptions, constraints, dependencies, and technical risks• Define the recommended technology stack for each use case, including RFID frequency, tag class, reader architecture, antenna strategy, edge devices, connectivity, and infrastructure• Determine when RFID is the right technology and when BLE, barcode, vision, RTLS, sensing, or a hybrid architecture is more appropriate• Design the complete ecosystem across tags, readers, antennas, portals, handhelds, printers, gateways, networks, software, data, and enterprise integrations RFID Hardware and Site Engineering• Lead hardware selection including RFID labels and inlays, fixed readers, handheld readers, antennas, portals, printers, sensors, gateways, and supporting infrastructure• Evaluate tag type, frequency, placement, orientation, read range, material interference, environmental conditions, movement, density, shielding, and expected read performance• Conduct site surveys, read zone analysis, RF testing, proof of concepts, hardware validation, and performance testing• Design solutions for challenging environments including metal, liquids, stacked product, hidden inventory, dense pallets, warehouses, production areas, staging areas, and loading docks• Own vendor and hardware evaluation, qualification, testing, and standardization across the TraceCor ecosystem• Maintain approved hardware, tag, reader, antenna, and infrastructure standards for repeatable deployments• Understand regional RFID frequency requirements, regulatory constraints, certification requirements, and hardware compatibility for deployments across different markets• Build and maintain a TraceCor test environment for validating tags, readers, antennas, configurations, hardware, and customer use cases before field deployment
2026-09-10T20:05:41Z

Sr. Financial Analyst

Birmingham, MI
onsite
Temporary / Contract
52.25 - 60.50 USD / Hourly
We are looking for a Sr. Financial Analyst to join a Contract assignment based in Birmingham, Michigan. This role supports finance leadership by turning complex financial data into clear, actionable insight across profitability, cash flow, and operating performance. The ideal candidate brings strong analytical judgment, works comfortably with large data sets and reporting tools, and can communicate findings effectively in a fast-moving business environment. The day-to-day responsibilities: • Perform in-depth financial reviews to assess profitability quality, margin movement, expense normalization, working capital trends, and cash generation.• Compile and reconcile financial statements, schedules, and supporting documentation to confirm accuracy and connect reported results to operational drivers.• Deliver responsive ad hoc analysis that helps leadership and stakeholders make informed decisions in a changing, growth-focused environment.• Prepare recurring management reports, including gross profit summaries, board presentation support, and customer-level monthly profit and loss reporting.• Investigate period-over-period financial fluctuations and present concise explanations to finance leaders and account-facing teams.• Work closely with partners across departments to combine financial results, business context, and supporting records into meaningful reporting narratives.• Extract and analyze information from platforms such as NetSuite, budgeting and planning applications, and Salesforce to strengthen reporting quality and efficiency.• Balance independent ownership of analysis with strong collaboration, adjusting priorities quickly as business demands evolve.
2026-09-22T12:34:09Z

Salesforce Developer

Ann Arbor, MI
remote
Temporary / Contract
57.00 - 66.00 USD / Hourly
We are looking for an experienced Salesforce Developer to join a long-term contract opportunity supporting a fast-moving service organization in Michigan. This role is ideal for someone who can contribute immediately within a sophisticated Salesforce ecosystem and bring strong technical judgment across platform design, customization, and connected solutions. The successful candidate will combine hands-on development ability with a deep understanding of scalable Salesforce architecture, particularly in environments that rely on advanced cloud capabilities and integrations. Responsibilities: • Build, customize, and enhance Salesforce solutions that support business priorities in a complex enterprise environment. • Deliver high-quality development work across core Salesforce capabilities, with a focus on maintainable, scalable application design. • Develop and support solutions within Revenue Cloud and Experience Cloud to improve customer- and business-facing processes. • Create and maintain integrations between Salesforce and other platforms using APIs and related integration frameworks. • Translate business requirement documents into technical designs, configurations, and functional platform enhancements. • Partner with stakeholders and technical teams to identify practical approaches for new features, issue resolution, and ongoing platform optimization. • Apply strong architectural thinking to ensure solutions align with performance, security, and long-term supportability goals. • Contribute quickly to active delivery needs while helping stabilize and expand Salesforce development capacity. • Support configuration management and deployment activities to promote reliable releases across the Salesforce landscape.
2026-09-23T19:14:10Z

Legal Secretary

Troy, Michigan, United States, MI
onsite
Permanent / Full Time
- USD / Yearly
We are looking for a Legal Secretary to join a respected law firm in Michigan. This opportunity is ideal for an experienced and organized individual who enjoys supporting attorneys in a fast-paced, client-centered practice. The role offers a strong foundation for someone who can manage legal administrative work accurately, communicate effectively, and maintain high standards of confidentiality. Responsibilities: • Prepare, revise, and submit legal filings through Michigan court e-filing platforms and applicable federal systems with close attention to accuracy and timing. • Create and review correspondence, pleadings, and other routine legal documents to ensure formatting, grammar, and content meet high standards. • Oversee attorney schedules by coordinating hearings, meetings, and deadlines while keeping calendars current and well organized. • Maintain both paper and digital case records so documents are easy to access, complete, and up to date. • Arrange service of process and monitor critical response dates and filing requirements in accordance with Michigan court procedures. • Serve as a primary point of contact for clients, court personnel, and opposing counsel regarding scheduling and case-related communications. • Organize depositions, mediations, court appearances, and conferences, including logistics and supporting documentation. • Manage incoming and outgoing legal mail, notices, and court correspondence while ensuring timely distribution and follow-up. • Assemble exhibits, hearing materials, binders, and other case support documents for depositions, hearings, and trial preparation. • Enter and update case information in legal management software and provide broader administrative support to attorneys as needed.
2026-10-01T15:14:13Z

Accounts Receivable Clerk

Troy, MI
onsite
Temporary / Contract
26.00 - 31.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to support financial operations for a company in Troy, Michigan. This Contract position is ideal for someone who can manage invoicing, apply incoming payments accurately, follow up on outstanding commercial balances, and assist with purchasing related materials. The role offers the chance to contribute across both receivables and procurement functions in a fast-paced environment. Responsibilities: • Prepare and process customer invoices from initial billing through final reconciliation to maintain accurate receivables records. • Post and apply incoming payments to the appropriate customer accounts while resolving discrepancies in a timely manner. • Monitor aging reports and conduct commercial collection activities to secure payment on overdue balances. • Communicate with customers and internal teams to address billing questions, payment issues, and account adjustments. • Support purchasing activities by ordering job-related materials and supplies based on business needs and timelines. • Maintain organized financial and purchasing documentation to ensure accuracy and easy audit support. • Use spreadsheets and word-processing tools to track account activity, prepare reports, and document transactions.
2026-10-01T18:18:45Z

Tax Manager - Public

Troy, MI
onsite
Permanent / Full Time
300000.00 - 800000.00 USD / Yearly
We are looking for an experienced Tax Manager - Public to join a client-focused accounting practice in Detroit, Michigan. This role is ideal for a Client Facing Leader with experience working with High Net Worth Individuals who can lead complex engagements involving closely held businesses, trusts, and estates while also building strong relationships in the local market. The successful candidate will combine technical knowledge with a visible presence in the business community to help expand client partnerships and support continued growth. Responsibilities:<ul><li>Leading client relationships for private clients</li><li>Providing tax planning for individuals, trusts, estates, gifts, and pass-through entities</li><li>Advising on wealth transfer, succession, and estate planning</li><li>Coordinating with attorneys, investment advisors, and family office professionals</li><li>Overseeing compliance and consulting engagements</li><li>Developing business and mentoring staff</li></ul>
2026-09-02T17:54:02Z

Office Assistant

Ann Arbor, MI
onsite
Temporary / Contract
21.00 - 24.00 USD / Hourly
We are looking for a part time Accounting/Admin Assistant to support the Michigan leadership and technical teams. This position will provide administrative / business development support for our local office as well as assistance to other offices as needed. This position will support the overall office activities including receiving, mail, and facilities management. Working closely with Project Managers, Engineers, Geologists and Hydrogeologists with project-related tasks. Schedule is M,W,F 8-5pm Key Responsibilities & Tasks include the following:  Assist in formatting / processing project reports, developing spreadsheets, monthly invoicing, processing client & overhead invoices from this office to Accounts/Payable (AP), fielding of AP queries, and formatting / assembling proposals.  Support to accounts receivable actions comprising tracking and client inquiries for non-payments if Project Managers require support.  Preparation of documents, correspondence and proposals using Adobe, Word, and Excel applications at an advanced level of competency.  Provide contract administration, which includes the review, processing of subcontractor agreements and purchase orders.  Update and maintain Salesforce opportunity tracking software as required.  Assist with project setup / updates in Deltek’s Vision software.  Serve as the initial telephone and office contact for clients, vendors, service providers and visitors and will initiate follow-up contact as required and needed.  Interface with building management / landlords.  Maintain records and organize filing and archive system to facilitate the expeditious retrieval of information as needed.  Assist with special projects requested by local or corporate office staff. Requirements  High School Diploma required, Associates degree or Bachelor degree preferred  2 to 5 years of experience supporting multiple project managers in an engineering, consulting, or construction environment.  Proficient in Microsoft Office (Word, Excel, SharePoint, PowerPoint)  Strong verbal, written, interpersonal and communication skills  Must be a self-starter and able to work in an organized manner with limited supervision.  Must be detail oriented and organized.  Ability to manage priorities with various independent teams.  Must have a sense of urgency, be self-motivated, team oriented, and collaborative.
2026-09-12T11:24:01Z

54 results for Customer Service in Detroit, MI