9 results for Hardware Analyst in Des Moines, IA

Desktop Support Analyst Our growing client is actively seeking an experienced, dedicated and innovative mid-level Desktop Support Specialist. Their ideal candidate is passionate about leveraging their skills to drive necessary technical operations in our firm, ensuring that all our desktop systems are running smoothly. Key Responsibilities:<ol><li>Troubleshooting and Problem Solving: We'll rely on you to proactively diagnose, troubleshoot and resolve any device issues our employees may encounter to minimize interruption in their work.</li><li>Hardware and Software Installation: It's vital that you are comfortable installing, maintaining and updating both hardware and software on various computer systems in the firm.</li><li>Operating System Configuration and Support: Your role will involve configuring and providing the necessary support for various Operating Systems within the organization.</li><li>Network Connectivity and Troubleshooting: You will ensure all our systems are correctly connected to the network to support seamless operations while swiftly diagnosing and fixing network problems when they arise.</li><li>Active Directory Administration: Managing and configuring the active directory to ensure smooth networking operations will be a central part of your responsibilities.</li><li>Remote Desktop Support: Ability to provide technical assistance remotely, ensuring solutions are provided quickly without necessarily being in physical contact with the device.</li><li>Hardware and Software Upgrades: Ensuring our systems are up-to-date is critical. As part of your responsibilities, you will handle appropriate upgrades when needed.</li><li>Virus and Malware Removal: A key part of your role will be to provide timely, effective solutions when systems are invaded by viruses and malware, and to ensure our work environment remains safe.</li></ol>They are seeking someone who has a strong customer-first mentality and an eye for detail who will aim not only to solve immediate issues but also to proactively identify potential future problems. If you're a system-savvy problem solver who thrives in fast-paced environments, I’d love to hear from you. Tight-knit collaboration, constant learning, and a friendly, supportive environment are integral components of their work culture.

Desktop Support Analyst Do you feel stuck and micromanaged? Do you want freedom to troubleshoot and challenge yourself? If so, we are seeking a proficient Desktop Support Analyst (ranging from T1-T3 support) to join a team based in Grinnell, Iowa. As a Desktop Support Analyst, your role will involve handling support requests from end-users, conducting initial troubleshooting, and facilitating the resolution of technical issues. This position will require interaction with community-based technical resources, sharing technical problems and solutions with the team, and potential travel to service endpoints when necessary. One must be self driven and have a passion for collaborating with all faces with a smile. To learn more, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn). Responsibilities: • Respond to incoming support requests via phone and email, gather pertinent information, and create trouble tickets• Perform initial troubleshooting actions which may include repairing, replacing, and installing equipment• Escalate incidents and ensure ticket resolution• Guide and assist community-based technical resources in resolving a wide range of service issues• Maintain and operate devices, ensuring optimal connectivity and configuration• Participate in quality improvement and skills development activities within the team• Provide support for applications, including Microsoft Office 365 and Android iOS• Utilize tools such as Active Directory and Remote Desktop Support for issue resolution• Offer support for computer hardware related issues• Share identified technical problems and solutions with the Service Support Team.

IT Support Analyst We are seeking a skilled IT Support Analyst to join a local Des Moines company on a long-term contract basis. The ideal candidate will be adept at supporting both hardware and software issues, with strong expertise in SCCM, Intune, and remote support tools like Bomgar. This role requires a proactive professional who can manage deployments, troubleshoot complex issues, and deliver high-quality end-user support across Apple and Windows environments. Key Responsibilities:Provide end-user support for desktops, laptops, mobile devices, and peripherals, including both Windows and Apple (iPads, iPhones, MacBooks) platforms.Diagnose and resolve hardware and software issues; perform break/fix support and machine deployments.Utilize SCCM to:<ul><li>Reimage machines and push out updates.</li><li>Deploy OS images, software updates, and applications.</li><li>Monitor logs, resolve deployment/configuration issues.</li><li>Manage site servers, distribution points, and co-managed environments (Intune integration).</li></ul>Manage Intune for MDM:<ul><li>Design, deploy, and manage mobile/endpoint device configurations.</li><li>Troubleshoot compliance policies, app deployments, and device issues.</li><li>Generate detailed reports on compliance, usage, and activity.</li></ul>Use Bomgar (or similar tools) for remote troubleshooting and support.Work within ServiceNow or other ticketing systems to track, document, and resolve incidents in a timely manner.Maintain accurate inventory reporting using SCCM and ensure device lifecycle management.Collaborate with IT teams to assist in migrations and hybrid environment support.

Desktop Support Analyst Position: Desktop Support Analyst -- Direct Hire Permanent Location: Des Moines, IA --- Hybrid Salary: up to $70,000 base annual salary plus excellent benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Desktop Support Analyst – Healthcare Provider Are you an experienced IT professional ready to take your skills to the next level? A growing healthcare provider with ambitious initiatives is seeking a Desktop Support Analyst to tackle Help Desk Tier 3 tickets, troubleshoot network and system issues, and ensure seamless technology operations within a Microsoft-centric environment. Key Responsibilities: • Resolve complex Tier 3 support tickets involving Microsoft Office 365, Active Directory, and Windows-based applications. • Investigate and troubleshoot initial network and systems issues, escalating when necessary. • Administer and manage ticketing systems, ensuring high-quality service delivery. • Collaborate with IT teams on network and system administration initiatives. • Provide exceptional customer service while supporting end-users in a fast-paced environment. • Adapt and self-direct workflows to meet evolving organizational needs. What We’re Looking For: • Strong technical expertise in Microsoft environments, including Office 365 and Active Directory. • Experience with Tier 3-level troubleshooting and support. • Familiarity with network administration and system administration concepts. • Proficiency in diagnosing and resolving hardware/software issues. • Excellent communication and customer service skills. • Self-motivated, adaptable, and resourceful in managing competing priorities. *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Help Desk Analyst II Position: Help Desk Technician -- Direct Hire Permanent Location: Des Moines, IA -- Hybrid Salary: up to $65,000 base plus excellent benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Help Desk Technician – Healthcare Provider Are you ready to make a difference in the healthcare industry while growing your career in IT support? A leading healthcare provider is expanding its IT team and is seeking a Help Desk Technician to manage Tier 1 and Tier 2 support tickets while delivering top-notch customer service in a fast-paced, Microsoft-focused environment. Key Responsibilities: • Diagnose and resolve technical issues related to Microsoft Office 365, Active Directory, and Windows-based tools. • Manage incoming support requests in a ticketing system, ensuring timely and accurate resolutions. • Provide exceptional customer service to end-users, including remote and onsite support. • Troubleshoot system and application errors or inefficiencies with a self-directed and adaptable approach. • Collaborate with IT teams to streamline processes and optimize user experiences. What We’re Looking For: • Proven experience in Help Desk Tier 1 and Tier 2 support roles. • Strong working knowledge of Microsoft environments, including Office 365 and Active Directory. • Skilled in troubleshooting hardware/software issues within a ticket-based workflow. • Exceptional communication and customer service skills. • Self-motivated, adaptable, and capable of working independently in a dynamic setting. *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Systems Administrator / Network Engineer (PERM FTE) SYSTEMS ADMINISTRATOR / NETWORK ENGINEER LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ONSITE EVERY DAY SALARY: UP TO $95KDIRECT HIRE PERMANENT (Direct Hire PERM) IMMEDIATE HIRE! PERMANENT POSITION WITH BENEFITS IMMEDIATELY INCLUDING IMMEDIATE HEALTH INSURANCE. THIS ISN’T A CONTRACT POSITION.This is a Permanent Direct Hire SYSTEMS ADMINISTRATOR / NETWORK ENGINEER position with one of our TECH BASED clients in the Des Moines area up to upper $95K depending on years of experience. **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.WHAT YOU WILL NEED: · MS Intune, or SCCM for application deployment. · Azure AD · Automation Powershell· Deploy standard Windows desktop images and Support all peripheral support.· O365 Manages Office 365 in a cloud environment· Systems Administration· Networking – Cisco Routers & Switches experience – looking for Hardware experience · · Troubleshoot advanced endpoint issues· Hardware support · Improve Security, service delivery, user experience, and device management processes. Opportunity to build your support skills, and without micro-management, an opportunity to be a valued contributor in a small sized team in mid sized IT team. This LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ENGINEER (Permanent Position) exists within a small to mid sized team of a stable company! **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.Full-time salaried position up to $100K. Referral bonuses paid upon placement of the referral! Full time direct hire DESKTOP ENGINEER / DESKTOP SUPPORT ENGINEER position up to $100K. If you are interested, confidentially inquire for more details.

Structual Engineer - Bridges We are seeking a Structural Engineer - Bridges to join our dynamic team in ANKENY, Iowa, United States. This role offers a contract to permanent employment opportunity in the engineering industry. As a Structural Engineer - Bridges, your main focus will be on the design and maintenance of bridge structures. You will be expected to leverage your experience and skills such as Cisco Technologies, Citrix Technologies, Cloud Technologies, iOS Apps, Linux Technologies, AB Testing, Active Directory, Apple Devices, Backup Technologies, and Computer Hardware. Key responsibilities: • Oversee the design and analysis of bridge structures, ensuring compliance with industry standards and regulations • Collaborate with the team to manage and execute bridge engineering projects • Utilize your skills in Cisco Technologies, Citrix Technologies, and Cloud Technologies to enhance operational efficiency • Leverage your knowledge in iOS Apps, Linux Technologies, and AB Testing to improve project outcomes • Employ your expertise in Active Directory, Apple Devices, and Backup Technologies to maintain and troubleshoot our systems • Apply your proficiency in Computer Hardware to ensure the smooth running of our technical equipment • Communicate effectively with team members and stakeholders to ensure alignment of project goals and expectations • Participate in continuous learning and development activities to stay updated on industry trends and advancements • Ensure the timely and accurate documentation of project activities and results • Contribute to a positive work environment with your detail-oriented behavior and attitude.

Network Engineer We are offering a contract to hire employment opportunity for a Network Engineer in West Des Moines, Iowa. As part of our team, you'll be leveraging your skills in network design, configuration management, and network administration within the tech industry. You'll work on-site, focusing on maintaining and improving our network infrastructure. Responsibilities: • Handling the configuration and management of Cisco routers and other network devices. • Ensuring the optimal performance and security of LAN and SAN protocols. • Proactively monitoring network connectivity and implementing necessary adjustments. • Utilizing Cisco technologies to maintain and improve network architecture. • Applying network analysis skills to troubleshoot and resolve complex network issues. • Ensuring the efficient operation of network hardware and equipment. • Designing and implementing network security measures, including firewalls and VPN. • Managing network migrations and integrations as necessary. • Leveraging automation and scripting skills for efficient network management. • Collaborating with the team to continually improve network infrastructure.

Technical Service Engineer We are offering a long-term contract employment opportunity for a Technical Service Engineer in the manufacturing industry. This role is based in JOHNSTON, Iowa, and requires on-site presence during the training period. This role will involve providing technical support for our fleet of automation systems, hardware, software, and documentation used in Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems. Responsibilities: • Tackle and resolve issues related to hardware, software, servers, and databases • Handle the intake and processing of service requests using JIRA Service Desk • Develop and maintain support documents using Confluence • Deliver direct user training and support to enhance user experience • Leverage SQL and relational databases knowledge to create SQL queries and understand DB tables relationships and stored procedures • Showcase a self-starter attitude by coordinating multiple tasks within tight deadlines and working independently with minimal supervision • Exhibit excellent communication skills in writing and verbal interactions • Demonstrate an understanding of low voltage electronics (48V or less) • Show a basic understanding of mechanical, electronics, pneumatics, and hydraulic systems.