We are looking for a dedicated Desktop Support Analyst to join our team in West Des Moines, Iowa. This long-term contract position involves providing exceptional IT service and support to business and technical users across multiple locations. The ideal candidate will have strong troubleshooting skills and a customer-focused approach to resolving hardware and software issues.<br><br>Responsibilities:<br>• Offer technical support for hardware, software, and mobile devices to users across various locations.<br>• Ensure timely resolution of service requests and maintain accurate ticket updates in accordance with established SLAs.<br>• Document solutions and contribute to the team's knowledge base to enhance efficiency and future troubleshooting.<br>• Identify areas for process improvement and escalate issues as needed, providing recommendations for better workflows.<br>• Communicate effectively with stakeholders to provide updates on status, risks, and overall quality of IT operations.<br>• Handle and document incidents related to hardware or software failures, as well as requests for moves, additions, or changes.<br>• Respond to inbound calls and perform initial troubleshooting for user-reported issues.<br>• Prioritize and escalate incidents and service requests based on urgency and impact.<br>• Support imaging and configuration of desktop workstations and laptops to ensure proper functionality.
<p><strong>WEB APPLICATION , SOFTWARE, & DESKTOP SUPPORT ANALYST</strong> - DIRECT HIRE – PERMANENT - <strong><em>IMMEDIATE INTERVIEW</em></strong> !!</p><p> Location: Des Moines, IA (ON-SITE)</p><p> Salary: $60,000 - $70,000 base annual salary + Professional Perks! </p><p><strong>No third-party inquiries, please. Our client cannot provide sponsorship and cannot hire C2C. *</strong></p><p><strong>* SOFTWARE SUPPORT & END USER SUPPORT</strong></p><p><strong>* For immediate and confidential consideration, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My email is listed on my LinkedIn page. *</strong></p><p>You will love this company. It is a unique and exciting opportunity to join a philanthropic organization, work with high-caliber professionals, and deliver quality IT support to non-technical end users while expanding your data analysis and reporting skills. And much more opportunities on the horizon. If this sounds like you, contact me today to learn more.</p><p>Work in a professional collaborative small team where you can TRULY make suggestions, work on supporting Web & Mobile applications, and have your tech suggestions heard. SUPPORT: Software, Web & mobile applications and general IT, User, & Desktop support with Autonomy, enjoy variety in your work, collaborating with a small technical team, and continuing to learn and expand your skills, then this is the salaried Direct Hire permanent position with IMMEDIATE BENEFITS, APPLY TODAY! </p><p>Support a wide range of non-technical end users on questions using 3rd party proprietary software systems. Looking for polished collaborative communicator, troubleshooting, & customer service skills. The other half of your time will be spent troubleshooting various hardware, software, or application issues AND have the opportunity to apply your data analysis and reporting skills and continue to grow and expand on those.</p><p><strong>Requirements:</strong></p><ul><li>3+ years of a combination of basic hardware, Break / Fix, </li><li>software support, and end-user support. </li><li>Application support & modern new developed web/mobile applications </li><li>End User Training </li><li>Polished communication, end-user customer service, and collaboration skills are required.</li></ul><p><strong>* For immediate and confidential consideration, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. You can also contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one-click apply on our Robert Half website. </strong></p>
Position: IT SUPPORT ANALYST - DIRECT HIRE - PERMANENT<br>Location: Des Moines, IA (ON-SITE)<br>Salary: $60,000 - $70,000 base annual salary + Exceptional Benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>If you are an IT Professional that has been called a "jack of all trades" and thrive on providing excellent end user customer support, enjoy variety in your work, collaborating with a small technical team, and continuing to learn and expand your skills, then this is the direct hire permanent position for you.<br><br>Our client organization is seeking an IT SUPPORT ANALYST. In this role you will spend half your time supporting non-technical end users on questions using third-party proprietary software systems. You will have exceptional listening, trouble-shooting, and customer service skills. The other half of your time will be spent trouble shooting various hardware, software, or application issues AND have the opportunity to apply your data analysis and reporting skills and continue to grow and expand on those.<br><br>This is not your cookie cutter position. It is unique and exciting opportunity to join a philanthropic organization, work with high caliber professionals, and deliver quality IT support to non-technical end users while expanding your data analysis and reporting skills. And much more opportunities on the horizon. If this sounds like you, contact me today to learn more.<br><br>Requirements:<br> · 5+ years of a combination of basic hardware, software, and end user support. Supporting legacy systems and newer web mobile applications as well.<br> · Any experience and exposure to SQL, Python, R, Power BI or Tableau is a plus.<br> • Excellent communication, end-user customer service and collaboration is required. <br> <br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
Position: IT Director <br>Location: Wichita KS - onsite<br>Salary: $120,000 base + bonus<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A manufacturing company is seeking a strategic and hands-on IT leader Director of IT Infrastructure & Operations. This role is pivotal in modernizing legacy systems, advancing cybersecurity compliance, and leading IT teams.<br>Infrastructure & Network Management<br> • Oversee IT operations across multiple physical locations.<br> • Maintain and optimize network and wireless environments.<br> • Manage virtual server environments and legacy systems.<br> • Lead the upgrade of enterprise resource planning (ERP) systems.<br> • Evaluate and implement modern communication systems.<br>Cybersecurity & Compliance<br> • Advance organizational efforts toward cybersecurity certification and compliance.<br> • Maintain and update security documentation and ensure alignment with regulatory standards.<br> • Oversee secure backup and disaster recovery systems.<br> • Ensure all systems meet applicable industry compliance requirements.<br>Team Leadership & Talent Development<br> • Lead two IT sub-teams focused on infrastructure and enterprise systems.<br> • Mentor and manage department staff, ensuring clear direction, accountability, and performance.<br> • Identify and recruit IT talent to fill current gaps and support future growth.<br>Qualifications<br> • 10+ years of progressive IT infrastructure leadership experience, preferably in manufacturing or industrial environments.<br> • Strong technical background in networking, virtualization, and server environments.<br> • Experience leading ERP transitions or upgrades.<br> • Deep understanding of cybersecurity frameworks and compliance standards.<br> • Proven ability to lead distributed teams and manage complex, multi-site environments.<br> • Excellent communication and change management skills.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>Are you a detail-oriented professional with a knack for using data to drive impactful business decisions? Do you thrive in a fast-paced environment where your financial expertise and analytical skills can influence strategy and program success? If you’re looking for a role that combines data analysis, financial forecasting, and creativity, this opportunity is for you!</p><p><br></p><p><strong>Why You Should Apply:</strong></p><p> This is your chance to combine financial expertise, data analysis skills, and innovative thinking to make a difference! If you're driven by results, inspired by collaboration, and excited to bring data-driven insights to life, send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today!</p><p><br></p><p>We are seeking a Financial Data Analyst to join our team based in Des Moines, IA. This hybrid role where you will play a key role in analyzing financial and program data, creating insights that steer strategic decision-making, and shaping the success of energy efficiency initiatives.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Evaluate and interpret complex financial and program data to uncover actionable insights that improve performance and efficiency.</li><li>Build and maintain financial dashboards and tracking tools to monitor metrics with clarity and precision.</li><li>Prepare comprehensive reports and engaging presentations for stakeholders, communicating financial insights that drive results.</li><li>Collaborate with internal teams and external stakeholders to align analytical findings with business objectives.</li><li>Contribute to financial forecasting, accounts payable processes, and overall financial planning efforts.</li><li>Support the creation of program documentation, including guidelines, manuals, and visual management tools.</li><li>Monitor program expenses and identify opportunities for cost optimization or risk mitigation.</li><li>Assist in developing and implementing strategies that ensure program success and align with organizational goals.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Des Moines, Iowa. This role offers the opportunity to collaborate within an agile environment, driving impactful projects while providing strategic guidance to business stakeholders. The position is ideal for someone who thrives in a dynamic setting and is eager to contribute to meaningful solutions within the government sector.<br><br>Responsibilities:<br>• Conduct research and surveys to gather data, analyze challenges, and recommend solutions based on specialized knowledge and expertise.<br>• Provide strategic advice to clients or department heads, offering alternative solutions or recommending specific approaches to address business needs.<br>• Collaborate within an agile framework to ensure value delivery and adapt swiftly to achieve optimal outcomes.<br>• Develop and execute comprehensive test cases, including functional, non-functional, and regression testing, while facilitating User Acceptance Testing with end users.<br>• Foster close collaboration with IT teams to ensure smooth project execution and successful completion.<br>• Coordinate all IT-related activities to ensure seamless end-to-end delivery and alignment with organizational goals.
We are looking for an experienced Business Systems Analyst to join our team in West Des Moines, Iowa. This is a long-term contract position where you will play a pivotal role in analyzing, documenting, and translating business requirements into actionable solutions. The ideal candidate will have a strong background in business analysis, excellent communication skills, and the ability to collaborate effectively across teams to drive successful project outcomes.<br><br>Responsibilities:<br>• Conduct interviews and facilitate discussions with business and technology stakeholders to gather and clarify requirements.<br>• Translate business needs into detailed functional and technical documentation, ensuring alignment with project goals.<br>• Utilize business analysis techniques, such as process modeling, use cases, and user stories, to create comprehensive requirements.<br>• Identify opportunities for process improvement and propose innovative solutions to optimize workflows and systems.<br>• Collaborate with Quality Assurance teams to define testing strategies, develop traceability matrices, and coordinate User Acceptance Testing efforts.<br>• Support the creation of business cases and cost-benefit analyses to justify proposed solutions.<br>• Lead and document business process redesign initiatives, focusing on eliminating manual tasks and enhancing efficiency.<br>• Build and maintain strong relationships with stakeholders to ensure effective communication and alignment throughout the project lifecycle.<br>• Prepare and deliver clear, audience-specific presentations and documentation to stakeholders.<br>• Promote adaptability and provide guidance to team members navigating change management processes.
<p>GROWING FINANCIAL COMPANY INDUSTY & STABLE COMPANY </p><p>MORTGAGE LOS SYSTEMS ADMINISTRATOR / ENCOMPASS SYSTEMS ANALYST</p><p>LOCATION: DES MOINES, IOWA * ONSITE IN OFFICE </p><p>IMMEDIATE HIRE ! ONSITE IN DES MOINES WITH FLEXIBILITY! LOOKING FOR EXPERIENCE WITH THE LOS LOAN ORIGINATION SYSTEM WITH ENCOMPASS OR EMPOWER, OR CAYLX, </p><p><br></p><p>ENCOMPASS SYSTEM LOS LOAN ORIGINATION SYSTEMS ANALYST / CONFIGURATION ANALYST </p><p><br></p><p>Mortgage Systems Administrator to Sys Admin, manage, configure, support & enhance key platforms like ICE Encompass, ICE Black Knight, SimpleNexus, OR any LOS.</p><p>This is An awesome culture. Happy Hour Fridays and you will love the people you work with!</p><p><br></p><p>***Please contact me directly, Carrie Danger, SVP Permanent Placement Team; 515-259-6876 - Email me your resume for immediate consideration***</p><p><br></p><p>WHAT YOU WILL DO: </p><p><br></p><p>· Design, configure, test, & enhance system enhancements, business rules, workflows, and forms</p><p>· Collaborate with cross-functional teams on anything new and ongoing system improvements</p><p>· Troubleshoot and resolve system issues, manage user access, and support end users</p><p>· Lead QA efforts and support UAT for system updates and vendor changes</p><p>· Create documentation, user guides, & policies</p><p>· Analyze trends & generate reports</p><p>WHAT YOU WILL NEED: </p><p>· 3–5 years of experience in mortgage system administration, configuration, or development</p><p>· Mortgage LOS Loan Origination Systems Analyst / Systems Administration/ Configuration analyst experience ·</p><p> Strong experience with ICE Encompass and/or ICE Black Knight highly preferred</p><p>· Technical Systems admin experience with Configuration & Integration experience</p><p>This is a PERMANENT / DIRECT HIRE POSITION MORTGAGE LOS SYSTEMS ADMINISTRATOR / ENCOMPASS SYSTEMS ANALYST with a base salary range of up to $100k PLUS outstanding benefits , + Bonus and Profit Sharing Bonus. Confidentially inquire for more details! Please contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at my Direct Office # (515) 259-6087 or Cell: 515-991-0863, and Carrie Danger ** Email me your resume for immediate consideration to Carrie Danger * Email address is on my LinkedIN Profile.</p>
We are looking for a hands-on IT Manager with strong application development expertise to join our team in Pleasant Hill, Iowa. This role is ideal for someone who thrives in a dynamic environment and is ready to drive innovation while supporting critical business operations. As a technical leader, you will oversee IT systems and software development projects while directly contributing to application development and troubleshooting activities.<br><br>Responsibilities:<br>• Lead and manage application development projects using VB.NET or C# technologies to deliver effective solutions.<br>• Provide hands-on support for IT systems, including server and network performance, troubleshooting, and maintenance.<br>• Oversee and ensure the functionality of Windows Server, Active Directory, Exchange Server, and other networking components.<br>• Collaborate with external vendors to address network and systems administration needs.<br>• Support and troubleshoot third-party software solutions, including Dynamics and SharePoint.<br>• Identify business challenges and design IT solutions that enhance operational efficiency while prioritizing network security.<br>• Actively contribute to software support efforts and ensure smooth system functionality.<br>• Work closely with business stakeholders to align IT initiatives with organizational goals.<br>• Provide technical leadership and mentorship to team members, fostering a culture of innovation and problem-solving.
