We are looking for a skilled Systems Engineer to join our team in Des Moines, Iowa. In this role, you will design, implement, and maintain robust systems that support business operations and ensure optimal performance. This position requires a strong technical background and expertise in various technologies to deliver innovative solutions.<br><br>Responsibilities:<br>• Develop, configure, and maintain systems utilizing Cisco, Citrix, and cloud-based technologies.<br>• Oversee the implementation and management of AWS and backup solutions to ensure data security and accessibility.<br>• Perform routine system monitoring and troubleshooting to optimize performance and resolve technical issues.<br>• Design and implement automation processes to streamline operations and enhance system efficiency.<br>• Collaborate with cross-functional teams to ensure seamless integration of Dell EMC technologies into existing infrastructure.<br>• Manage Active Directory environments, including user access and security configurations.<br>• Conduct AB testing to evaluate system updates and new technology implementations.<br>• Provide technical support and guidance to teams on best practices for system usage and maintenance.<br>• Document system configurations, processes, and procedures to maintain accurate records.<br>• Stay updated on emerging technologies and recommend improvements to enhance system capabilities.
<p>🚀 Senior Amazon Connect Telephony Developer</p><p>Location: 100% REMOTE </p><p>Type: Full-Time | No Sponsorship | Senior Level </p><p>Salary Range: Competitive – Typically between $125,000 – $155,000, depending on where you live. PLUS automatic 13% BONUS plus 20% PROFIT SHARING! </p><p>TECHNICAL KEYS: Own Telephony end to End. You need to have Both AMAZON CONNECT, Salesforce experience: Service Cloud, Voice, and Omnichannel ________________________________________</p><p>🔥 Why You Should Apply</p><p>Are you ready to architect the future of cloud-based contact centers? This is your chance to own and evolve a cutting-edge Amazon Connect + Salesforce Service Cloud Voice. Be a technical leader as a Developer in a high-impact role, driving innovation in customer experience, voice analytics, and cloud-native integrations. Join a collaborative, agile team where your ideas shape the roadmap, and your work directly improves how thousands of users connect and communicate. APPLY! </p><p>For immediate consideration, call or message Carrie Danger, SVP Permanent Placement, direct email address found on LinkedIn.</p><p>________________________________________</p><p>🛠️ What You’ll Need in this Senior Amazon Connect Telephony Developer</p><p>• 5–10+ years in telephony/contact center engineering.</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon Connect</p><p>• 3+ years hands-on with Amazon Connect.</p><p>• 2+ years with Salesforce Service Cloud Voice.</p><p>• MUST HAVE = AWS services: Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch.</p><p>• Telephony fundamentals (SIP, RTP, QoS).</p><p>• Experience with REST APIs, event-driven architectures, and security best practices.</p><p>• Experience with Agentforce or Salesforce Professional.</p><p>• CI/CD and Infrastructure as Code (CloudFormation, CDK, Terraform).</p><p>• Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant).</p><p>• AWS certifications (Solutions Architect, Developer, DevOps).</p><p>• Exposure to other CCaaS platforms (Genesys, Five9, Twilio).</p><p>• Real-time analytics tools (Athena, QuickSight, Snowflake).</p><p>• SSO/Identity management (Okta, Azure AD).</p><p>What You’ll Do:</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon </p><p>• Build and maintain contact flows, Lex bots, call routing, and analytics using AWS services.</p><p>• MUST HAVE: Develop Lambda functions (Node.js/Python) to enhance voice capabilities & integrations.</p><p>• Deliver dashboards & reporting tools for contact center performance metrics.</p><p>• Partner with network/security teams to ensure QoS and secure IAM configurations.</p><p>****APPLY TODAY for this full-time opportunity with benefits & a base salary of up to $155K plus bonus + perks. For immediate and confidential consideration, contact Carrie Danger, SVP Permanent Placement - QUICK APPLY to this posting. </p><p>• Phone: Office 515-259-6087 or Cell 515-991-0863</p><p>• • Email: Provided on LinkedIn profile</p>
Position: Salesforce Administrator / Developer <br>Location: Des Moines, IA - Hybrid<br>Salary: up to $135,000 base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Join a company and team where you can bring your skills and experience, with tons of upward mobility in a thriving industry. You will grow your career and be aligned with an organization that has purpose and adding meaningful services in all communities. This is hybrid role leaning heavily on Salesforce administration with some Salesforce development.<br>What You’ll Do:<br> · Configure and enhance Salesforce Sales & Marketing Cloud<br> · Lead CRM initiatives from planning to deployment<br> · Build and support integrations <br>What You Bring:<br> · 5+ years in Salesforce <br> · Strong admin and dev skills (Apex, Flows, LWC, SOQL)<br> · Salesforce certifications preferred<br> · Bonus: Architecture experience, Platform Builder, or exposure to Salesforce Data Cloud<br>Why This Role Stands Out:<br> · Strategic impact, cross-cloud exposure, and a clear path for growth in a collaborative, mission-driven environment.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for a skilled Salesforce CRM Administrator & Developer to join our team in Des Moines, Iowa. This position plays a critical role in designing, developing, and maintaining Salesforce solutions that align with business goals. With a focus on optimizing user experience and ensuring data integrity, the role combines technical expertise with strategic collaboration across departments.<br><br>Responsibilities:<br>• Configure and manage Salesforce Sales Cloud and Marketing Cloud platforms, including Pardot and Engage.<br>• Design scalable solutions that improve business processes and enhance user experience.<br>• Lead integration efforts using tools such as MuleSoft to ensure seamless data flow across systems.<br>• Partner with leadership and cross-functional teams to align Salesforce solutions with organizational objectives.<br>• Oversee the implementation and continuous improvement of Salesforce systems to support evolving business needs.<br>• Develop and maintain APIs to enhance system functionality and connectivity.<br>• Monitor and ensure the integrity of data within the Salesforce ecosystem.<br>• Provide technical expertise and recommendations for platform architecture.<br>• Manage project delivery timelines and ensure high-quality outcomes.<br>• Conduct regular system audits and provide training to end-users as needed.
