5 results for Customer Service Manager in Des Moines, IA

West Des Moines, IA
onsite
Temporary
19 - 21 USD / Hourly
Are you passionate about helping others and looking to grow your career in the healthcare field? We are partnering with a leading healthcare organization in West Des Moines that is seeking an enthusiastic Customer Service Representative to join their patient support team! Responsibilities:Respond to patient inquiries via phone, email, and portal messagingAssist with scheduling, appointment coordination, and service navigationVerify insurance information and support basic billing questionsUpdate and maintain patient records with high accuracy and confidentialityCoordinate with clinical staff to ensure a seamless patient experience This is an exciting opportunity to step into a meaningful role where you’ll make a direct impact every day—while building long-term career potential with a company that truly values its people. Please apply through our Robert Half website or call 515.706.4974.
2026-02-23T00:00:00Z

Des Moines, IA
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities: • Handle inbound calls from members regarding dental and vision coverage obtained through their associations. • Process payments and provide detailed rate and plan information. • Submit updates and changes to members' insurance coverage as requested. • Direct members to the appropriate carrier for claims-related inquiries. • Utilize multiple systems and screens efficiently while maintaining accuracy. • Work collaboratively to ensure a consistent and high-quality customer experience. • Deliver thorough and timely resolutions to member inquiries. • Maintain a considerate and courteous demeanor in all interactions. • Uphold strong attendance and dependability to support team success.
2026-03-10T00:00:00Z

Des Moines, IA
onsite
Contract / Temporary to Hire
17.1 - 18 USD / Hourly
Robert Half is seeking dedicated Customer Service Representative to join a company in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities:• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.• Process payments and provide detailed rate and plan information.• Submit updates and changes to members' insurance coverage as requested.• Direct members to the appropriate carrier for claims-related inquiries.• Utilize multiple systems and screens efficiently while maintaining accuracy.• Work collaboratively to ensure a consistent and high-quality customer experience. If you are looking to continue in your customer service-based career, please apply today! Please call 515.706.4974 or apply through our Robert Half website.
2026-03-10T00:00:00Z

West Des Moines, IA
onsite
Temporary
18 - 21 USD / Hourly
Are you energized by helping others, solving problems, and being part of a team that truly values your contribution? We are partnering with a premier organization in West Des Moines that is looking to add a motivated Customer Service Representative to their growing team! This is an incredible foot-in-the-door opportunity with a company known for supporting internal growth and promoting from within. Responsibilities:Provide friendly and professional support via phone, email, and in-person interactionsAssist customers with inquiries, troubleshooting, and service-related needsEnter, update, and maintain accurate customer data within internal systemsCollaborate with internal teams to resolve issues and ensure seamless serviceUphold a positive customer experience by listening, problem-solving, and following through If you’re looking to take your customer service skills to the next level and build a long-term career—this opportunity was made for you! Please apply through our Robert Half website or call 515.706.4974
2026-02-23T00:00:00Z

Johnston, IA
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-03-10T00:00:00Z