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3 results for Customer Service Manager in Des Moines, IA
- West Des Moines, IA
- remote
- Temporary / Contract
- 20 - 24 USD / Hourly
- <p>Are you passionate about helping people and delivering exceptional customer service? Join a growing team where you'll assist customers with insurance-related questions, solve problems, and make a real impact! This person must be located in the Des Moines or surrounding area as it starts as a remote opportunity and moves into a hybrid model once hired on.</p><p><br></p><p><strong>What You'll Do:</strong></p><p>✅ Provide outstanding support by phone and email</p><p>✅ Assist customers with insurance questions and account updates</p><p>✅ Research and resolve customer inquiries with accuracy and care</p><p>✅ Maintain detailed records and update customer information</p><p>✅ Navigate multiple systems while managing several tasks at once</p><p>✅ Ensure timely follow-up and excellent customer experiences</p><p><br></p><p>Ready to take the next step in your career? Apply today through the Robert Half website or call 515.706.4974 for more information! </p>
- 2026-10-07T00:00:00Z
- West Des Moines, IA
- remote
- Temporary / Contract
- 21 - 25 USD / Hourly
- <p><strong>Make an impact with a finance company located in West Des Moines, IA!</strong> Robert Half is partnering to find candidates looking for a contract to hire customer service opportunity. These candidates must be detail-oriented, customer-focused professional looking to help customers navigate insurance-related questions while providing a seamless service experience.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>🔹 Serve as a trusted point of contact for customers, delivering friendly and professional support by phone and email</p><p>🔹 Investigate account and policy inquiries, helping customers find answers and solutions efficiently</p><p>🔹 Update customer records, process information changes, and maintain accurate documentation</p><p>🔹 Utilize multiple systems and resources to research issues and provide timely resolutions</p><p>🔹 Stay on top of follow-ups, ensuring customer needs are addressed from start to finish</p><p>🔹 Support a variety of service requests while maintaining quality, accuracy, and responsiveness</p><p><br></p><p>📢 <strong>Ready to build your career with a company that values great customer service? Apply today through the Robert Half website or call 515.706.4974.</strong></p>
- 2026-10-07T00:00:00Z
- West Des Moines, IA
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative to support insurance-related customer inquiries in a permanent, remote, long-term contract role based in West Des Moines, Iowa. This position is ideal for someone who can deliver attentive service while working across multiple systems, maintaining accurate records, and responding effectively through phone and email. The right candidate will be comfortable handling both inbound and outbound communication and will bring strong follow-through, organization, and attention to detail to every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions and service requests through incoming and outgoing calls with a courteous, detail-focused approach.</p><p>• Review, update, and research insurance information while navigating multiple computer screens during live customer interactions.</p><p>• Enter customer and policy-related data accurately and maintain complete, well-documented records.</p><p>• Follow up on open items to ensure timely resolution and a consistent customer experience.</p><p><br></p><p>Please apply today through our Robert Half website, or call 515.706.4974 </p>
- 2026-09-28T00:00:00Z