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6 results for Customer Service Manager in Des Moines, IA

Des Moines, IA
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Ready to take the next step in your customer service career? We're partnering with a well-established company in the insurance industry that is looking for a Customer Service Representative to join their busy and supportive team! In this contract role, you'll help members and policyholders by answering questions related to life, health, and disability insurance coverage. If you enjoy helping others, solving problems, and delivering exceptional service over the phone, this could be a great fit for you. What You'll Do:<ul><li>Handle inbound customer calls and provide professional, friendly support.</li><li>Assist with questions related to policy benefits, billing, claims, payments, and coverage details.</li><li>Accurately update customer information and document interactions in company systems.</li><li>Make outbound follow-up calls as needed to resolve issues and complete service requests.</li><li>Support members from a variety of professional organizations, including educators, engineers, pilots, and service members.</li><li>Maintain accuracy, quality standards, and excellent customer service in a fast-paced environment.</li></ul>If you're looking to continue growing your customer service career, we'd love to hear from you! Apply today through the Robert Half website or call 515-706-4974 and mention this is a contract role through Robert Half supporting a company in the insurance industry.
2026-08-14T00:00:00Z

Des Moines, IA
onsite
Temporary to Hire
18.5 - 19.5 USD / Hourly
Do you enjoy helping people, solving problems, and creating great customer experiences? We are seeking a Customer Service Representative to join a growing team supporting members and policyholders within the insurance industry. This contract opportunity is perfect for someone who thrives in a fast-paced environment and enjoys assisting customers over the phone. In this role, you'll answer questions related to insurance coverage, benefits, billing, claims, and account activity while providing exceptional service and support. What You'll Be Doing:✅ Handle inbound calls from policyholders, members, and provider offices✅ Assist with questions regarding coverage, benefits, billing, payments, and claims✅ Accurately update customer records and document interactions in company systems✅ Conduct outbound follow-up calls as needed to resolve issues and service requests✅ Deliver a positive customer experience while maintaining quality and accuracy standards✅ Work with members from a variety of professional organizations and associations Ready for your next opportunity? If you're looking to continue your customer service journey, apply today through the Robert Half website or call 515-706-4974 and mention this is a contract opportunity through Robert Half supporting a company in the insurance industry. We look forward to connecting with you!
2026-08-14T00:00:00Z

Des Moines, IA
remote
Temporary / Contract
19 - 21 USD / Hourly
Our client is looking for a professional Customer Relations Coordinator to join their team on a contract-to-hire basis. This role focuses on delivering exceptional customer experiences, ensuring information accuracy, and maintaining strong communication throughout the customer support process. What you'll be doing:<ul><li>Manage inbound customer requests and make outbound follow-up contacts.</li><li>Review customer records and update account details as necessary.</li><li>Maintain thorough documentation of interactions and resolutions.</li><li>Utilize multiple systems simultaneously to research and resolve inquiries.</li><li>Coordinate service appointments and customer requests.</li></ul>Please apply through our Robert half website and call 515.706.4974 if interested. You MUST be located in the Des Moines Area to move forward with this opportunity.
2026-08-20T00:00:00Z

West Des Moines, IA
remote
Temporary / Contract
19 - 20 USD / Hourly
We are hiring a dependable Customer Excellence Associate for a contract-to-hire opportunity supporting customers within the insurance industry. This role requires a service-minded professional who can effectively manage customer requests, maintain accurate records, and provide responsive support in a remote work environment.Key Responsibilities<ul><li>Answer customer questions via phone and email in a timely and professional manner.</li><li>Conduct follow-up outreach to ensure customer concerns are resolved.</li><li>Review and verify customer information across multiple databases.</li><li>Process account updates and maintain accurate documentation.</li><li>Coordinate appointments and customer service activities as needed.</li><li>Work across various software applications while delivering excellent service.</li></ul>Please apply through our Robert Half website or call 515.706.4974 if you are interested in learning more about this customer service opportunity!
2026-08-20T00:00:00Z

West Des Moines, IA
remote
Temporary / Contract
19.5 - 20.5 USD / Hourly
Our client is seeking a motivated Customer Support Specialist to join their growing team in a contract-to-hire capacity. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while maintaining exceptional attention to detail. Candidates should be comfortable communicating through phone and email while navigating multiple systems to research and update information. Key Responsibilities<ul><li>Handle inbound customer inquiries and complete outbound follow-up calls as needed.</li><li>Research account and policy information while accurately documenting updates.</li><li>Provide professional and courteous customer service through phone and email interactions.</li><li>Maintain detailed records and ensure customer information remains current.</li><li>Navigate multiple software programs simultaneously to resolve customer issues efficiently.</li></ul>Please apply through our Robert Half website or call 515.706.4974 to learn more about this amazing opportunity. Reach out ASAP as we are actively sourcing for this opportunity!
2026-08-20T00:00:00Z

Des Moines, IA
remote
Temporary / Contract
18 - 20 USD / Hourly
A well-established organization is seeking a detail-oriented Member Services Representative for a contract-to-hire position. This opportunity is perfect for someone who enjoys assisting customers, investigating questions, and maintaining high-quality service standards while working with multiple systems and applications. Responsibilities<ul><li>Respond to incoming customer contacts and provide accurate information.</li><li>Follow up with customers regarding requests, changes, and account updates.</li><li>Research information and verify details across several systems.</li><li>Document conversations and maintain organized customer records.</li><li>Deliver exceptional service through both phone and email communication.</li><li>Assist with scheduling and service-related transactions.</li><li>Support daily business operations using Microsoft Office applications.</li></ul>
2026-08-20T00:00:00Z