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2 results for Customer Service Manager in Des Moines, IA
- West Des Moines, IA
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>Robert Half is looking for a dependable Customer Service Representative to support insurance-related customer inquiries from a remote setting while serving clients in West Des Moines, Iowa. <strong>ALL CANDIDATES MUST BE in the Des Moines or surrounding metro. </strong>This contract to permanent opportunity is ideal for someone who can balance attentive service with precise documentation, manage several systems at once, and maintain accuracy in every interaction. The role requires clear communication, strong follow-through, and the ability to research and update policy information efficiently while delivering a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing customer communications to address questions, provide updates, and resolve insurance-related concerns in a detail-focused manner.</p><p>• Review, research, and update customer and policy information across multiple computer applications while maintaining a high level of accuracy.</p><p>• Enter and maintain data carefully to ensure records remain complete, current, and error-free.</p><p>• Respond to email inquiries promptly and document all customer interactions according to established procedures.</p><p>• Navigate between several screens and systems efficiently while continuing to provide courteous, high-quality service during each interaction.</p><p><br></p><p>Please apply through our Robert Half website, or call 515.706.4974! </p>
- 2026-10-26T00:00:00Z
- West Des Moines, IA
- remote
- Temporary / Contract
- 21 - 25 USD / Hourly
- <p><strong>Make an impact with a finance company located in West Des Moines, IA!</strong> Robert Half is partnering to find candidates looking for a contract to hire customer service opportunity. These candidates must be detail-oriented, customer-focused professional looking to help customers navigate insurance-related questions while providing a seamless service experience. <strong>CANDIDATES MUST BE LOCATED AROUND THE DES MOINES METRO. </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>🔹 Serve as a trusted point of contact for customers, delivering friendly and professional support by phone and email</p><p>🔹 Investigate account and policy inquiries, helping customers find answers and solutions efficiently</p><p>🔹 Update customer records, process information changes, and maintain accurate documentation</p><p>🔹 Utilize multiple systems and resources to research issues and provide timely resolutions</p><p>🔹 Stay on top of follow-ups, ensuring customer needs are addressed from start to finish</p><p>🔹 Support a variety of service requests while maintaining quality, accuracy, and responsiveness</p><p><br></p><p>📢 <strong>Ready to build your career with a company that values great customer service? Apply today through the Robert Half website or call 515.706.4974.</strong></p>
- 2026-10-26T00:00:00Z