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5 results for Customer Service Manager in Denver, CO

Customer Service Representative

Fort Collins, CO
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to provide remote, receptionist-style support for a team based in Westminster, Colorado. This Long-term Contract opportunity is ideal for someone who enjoys helping others, communicating clearly, and keeping information organized in a fast-paced environment. In this role, you will serve as a central point of contact for incoming calls, route inquiries to the right teams, and assist with light administrative and payment-related follow-up using business systems such as NetSuite, Salesforce, and Dialpad. Responsibilities: • Manage inbound calls professionally and direct each inquiry to the appropriate department based on the caller’s needs. • Capture accurate and thorough caller details, then relay information to teams such as collections, accounting, and customer support. • Provide basic assistance with payment lookup requests and help connect customers with the right internal contact for resolution. • Bridge communication gaps by sharing relevant updates and messages with the sales team and other internal partners. • Maintain organized records of calls, messages, and follow-up needs to support visibility and accountability. • Use computer-based calling and business platforms to document interactions and support daily customer service activity. • Help ensure questions are addressed efficiently by coordinating information across multiple departments. • Contribute to smooth remote operations by staying responsive, dependable, and attentive during high-volume phone interactions.
2026-06-04T00:00:00Z

Customer Service Representative

Centennial, CO
onsite
Temporary / Contract
22 - 23 USD / Hourly
Customer Service Representative We are looking for a Contract Customer Service Representative to support customers in Centennial, Colorado with professionalism, patience, and strong communication skills. In this role, you will connect with customers by phone, document key details accurately, and help ensure service-related concerns are handled with care. This position is ideal for someone who can remain calm in challenging conversations, provide thoughtful assistance, and manage administrative tasks with close attention to detail. Responsibilities: • Contact customers through outbound calls and respond to incoming calls to discuss spring restoration needs and service-related questions. • Record accurate details from each conversation and update customer account information in the appropriate systems. • Transfer information between platforms carefully to maintain complete and reliable customer records. • Provide courteous support to customers experiencing property damage concerns and guide conversations toward helpful resolutions. • Use sound judgment and de-escalation skills when assisting customers who may be upset or frustrated. • Handle a mix of customer service and administrative duties while keeping documentation organized and current. • Become familiar with processes quickly during the initial training period and transition to working independently soon after onboarding.
2026-06-05T00:00:00Z

Customer Support Engineer

Denver, CO
remote
Permanent / Full Time
77000 - 108000 USD / Yearly
We are looking for a Customer Support Engineer to assist customers using an edge cloud platform in Denver, Colorado. This position focuses on resolving technical issues tied to content delivery, compute behavior, and platform configuration while helping users improve reliability and performance. The role is part of a customer-facing technical team and is well suited for someone who can investigate network and application behavior, communicate clearly, and support customers in a fast-moving service environment. Responsibilities: • Investigate customer-reported problems related to edge delivery, caching behavior, request handling, headers, and compute-based applications. • Examine platform configurations and recommend adjustments that improve cache efficiency, response quality, and overall service performance. • Support customers in navigating the platform interface, service configuration areas, and monitoring tools to resolve technical questions effectively. • Review logs, metrics, and network data to identify root causes, prioritize incidents, and determine the next steps for resolution. • Explain platform behavior and edge architecture concepts in a practical way so customers can apply stronger troubleshooting methods. • Route advanced or unresolved technical issues to higher-level engineering teams with clear documentation and findings. • Contribute to scheduled on-call support and assist during major service events that require active monitoring and rapid response. • Document recurring issues, solutions, and support insights to improve internal knowledge sharing and customer experience.
2026-05-22T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are seeking a detail-oriented and proactive Assistant Account Manager to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.Key Responsibilities:<ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul>This is role is 100% in office.
2026-05-31T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-05-17T00:00:00Z