<p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a Customer Service Representative to join our team in Centennial, Colorado on a contract basis with the potential for a permanent position. This role is ideal for someone who enjoys supporting customers, coordinating with vendors, and keeping product and pricing information accurate across multiple channels. The position offers the opportunity to build product knowledge through hands-on training while contributing to day-to-day service operations in a fast-paced office environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to customer inquiries by phone and email, providing clear updates and accurate information about products, pricing, and availability.</p><p><br></p><p>• Coordinate with vendors to gather current pricing and stock details so customers and internal teams receive timely, reliable information.</p><p><br></p><p>• Prepare and communicate quotes, order-related details, and follow-up responses to help move requests through to completion.</p><p><br></p><p>• Assist with maintaining product pricing information on the company website, ensuring updates are entered accurately.</p><p><br></p><p>• Enter and update customer, order, and product information in company databases and internal systems with strong attention to detail.</p><p><br></p><p>• Build familiarity with the product catalog through ongoing training and apply that knowledge to support customer needs effectively.</p><p><br></p><p>• Handle a mix of inbound and outbound communication to resolve questions, confirm details, and strengthen vendor and customer relationships.</p>
<p>We are looking for a detail-oriented <strong>Customer Service Administrator</strong> to support customer orders, account maintenance, and the sales team for a growing company in Broomfield, Colorado. This contract position is a great opportunity for someone who enjoys a mix of administrative work, customer service, order management, and cross-functional support.</p><p>The ideal candidate is organized, comfortable working with computer systems and spreadsheets, communicates well, and can manage multiple priorities while maintaining a high level of accuracy.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Look up and manage customer sales orders, including making order adjustments and processing cancellations.</p><p>• Review and provide updates on purchase order (PO) status.</p><p>• Receive, update, and maintain accurate customer information.</p><p>• Maintain customer accounts and ensure billing information is accurate and up to date.</p><p>• Provide the sales team with the information needed to communicate order and customer updates.</p><p>• Serve as a resource for the sales team regarding order status, customer information, and related administrative needs.</p><p>• Work closely with the Supply Chain and Production Scheduling teams to help coordinate customer orders and resolve issues.</p><p>• Communicate with customers as needed, while primarily supporting internal sales and operational teams.</p><p>• Maintain accurate records and documentation while ensuring attention to detail across customer and order information.</p>