<p>A Customer Service Representative (CSR) acts as a primary point of contact for clients and customers, delivering professional, responsive, and solutions-focused service. This role is responsible for addressing inquiries, resolving complaints, processing orders, and maintaining accurate customer records. Successful candidates demonstrate excellent communication skills, attention to detail, and a strong commitment to customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person</li><li>Resolve product, service, or billing issues efficiently while maintaining a positive customer experience</li><li>Process orders, forms, applications, and requests accurately</li><li>Maintain updated records of customer interactions and transactions</li><li>Provide product and service information, guidance, and solutions to customers</li><li>Escalate complex issues to appropriate departments or supervisors as necessary</li><li>Collaborate with internal teams to ensure customer needs are met promptly</li><li>Adhere to company policies, procedures, and quality standards</li><li>Participate in ongoing training and development to enhance service skills</li></ul><p><br></p>
<p><strong>Robert Half is supporting the recruiting efforts of a company in the distribution industry to find a Accounting Specialist. This is a full time, permanent position in Denver. It is 100% in office, and is paying $55,000-$62,000. Additional information and job requirements are below. For a full job description with company information, and for immediate consideration, please email your resume to Morgan.Racicot(at symbol) roberthalf (dotcom) today … or your Robert Half recruiter if you have one!! </strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Efficiently process and issue sales orders</p><p>• Keep a detailed record of shipments</p><p>• Manage and enter payments for invoices, primarily using QuickBooks</p><p>• Maintain a thorough understanding of the accounting cycle</p><p>• Handle billing tasks efficiently</p><p>• Manage Accounts Receivable (AR) by overseeing aging reports and making necessary adjustments</p><p>• Provide excellent customer service by answering phone inquiries</p><p>• Perform account reconciliation tasks</p><p>• Utilize Microsoft Excel for data entry and other related tasks</p><p>• Maintain accurate records of customer credit.</p>
<p>The Tax Preparer is responsible for providing accurate, timely, and compliant tax preparation services to individuals, small businesses, and organizations. Working independently or as part of a team, the Tax Preparer reviews financial records, conducts client interviews, and ensures all tax filings comply with current regulations.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Client Consultation and Data Gathering:</strong></li><li>Meet with clients to collect essential financial information, review income statements, receipts, and previous tax returns, and clarify applicable credits, deductions, or adjustments.</li><li><strong>Tax Return Preparation:</strong></li><li>Prepare and file federal, state, and local tax returns for individuals and businesses, including Schedule C, corporate, and partnership returns as appropriate.</li><li><strong>Research and Compliance:</strong></li><li>Remain up to date on the latest federal, state, and local tax laws and regulations to ensure accuracy and compliance; identify areas for potential savings and inform clients of relevant changes.</li><li><strong>Accuracy Assurance:</strong></li><li>Double-check all computations, forms, and backup documentation to minimize risk of audits, penalties, or rejections. Check calculations, verify totals and ensure compliance with statutes.</li><li><strong>Client Relationship Management:</strong></li><li>Maintain strong, professional relationships with clients, explaining complex tax concepts and answering tax-related questions throughout the year and during tax season.</li><li><strong>Recordkeeping:</strong></li><li>Maintain organized and confidential electronic and paper files of all client documents, tax returns, and correspondence according to company and regulatory guidelines.</li><li><strong>Use of Technology:</strong></li><li>Utilize tax preparation software and other systems to efficiently process returns, check for errors, and streamline workflow.</li><li><strong>Audit Support:</strong></li><li>Assist clients in the event of IRS or state audit, compiling supporting documentation, preparing written responses, and offering advice as needed.</li><li><strong>Professional Development:</strong></li><li>Attend tax workshops, webinars, and complete continuing education requirements to maintain credentials and enhance expertise.</li></ul><p><br></p>
We are looking for a dedicated Front Desk Coordinator to join our team in Fort Collins, Colorado. In this contract position, you will play a pivotal role in providing exceptional customer service and administrative support within a non-profit organization. This role requires attention to detail, strong organizational skills, and the ability to multitask effectively in a dynamic environment.<br><br>Responsibilities:<br>• Welcome visitors and provide courteous front-desk coverage to ensure a positive experience.<br>• Assist families by gathering required paperwork and addressing their inquiries.<br>• Support administrative tasks and projects, including document retention initiatives.<br>• Deliver prompt and attentive customer service in person and over the phone.<br>• Manage general office duties and provide business support as needed.<br>• Operate and handle multi-line phone systems effectively.<br>• Respond to inbound calls with accuracy and courtesy.<br>• Collaborate with team members to maintain an organized and efficient workspace.
We are looking for an Office Services Associate to join our team in Boulder, Colorado, on a contract basis. This role involves providing essential office support services, ensuring operational efficiency, and maintaining a detail-oriented environment. The ideal candidate will bring strong organizational skills, excellent customer service abilities, and a proactive attitude to contribute to the smooth functioning of office operations.<br><br>Responsibilities:<br>• Perform reprographics, mail services, and intake tasks following established procedures and guidelines.<br>• Maintain and organize conference rooms while ensuring office supplies are replenished regularly.<br>• Operate and troubleshoot office equipment, including printers and copiers, with minimal supervision.<br>• Ensure job tickets are accurately completed and manage workflow to meet deadlines.<br>• Conduct quality assurance checks on completed tasks for accuracy and adherence to standards.<br>• Communicate effectively with supervisors and clients to address job-related concerns or updates.<br>• Utilize logs to track office services activities and maintain accurate records.<br>• Lift and transport supplies or equipment weighing up to 50 pounds as part of daily operations.<br>• Follow company policies and procedures while prioritizing tasks to meet organizational needs.<br>• Support other service lines, including hospitality, reception, and audio/visual setups, as required.
