<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
We are looking for a skilled Desktop Support Manager to oversee helpdesk and desktop operations for a healthcare organization. This long-term contract position is based in West Palm Beach, Florida and involves managing teams, ensuring service delivery excellence, and maintaining endpoint security and compliance. The ideal candidate will have strong technical expertise and leadership experience.<br><br>Responsibilities:<br>• Manage daily operations of the helpdesk and desktop support teams, ensuring incidents and requests are resolved efficiently.<br>• Oversee ticket prioritization, workflow optimization, and adherence to service-level agreements (SLAs) and key performance indicators (KPIs).<br>• Supervise lifecycle management for endpoints, including desktops, laptops, mobile devices, and peripherals.<br>• Implement standardized hardware configurations, software deployment, and endpoint security measures.<br>• Lead and develop a team of helpdesk analysts and technicians, fostering a customer-focused culture.<br>• Monitor service metrics such as ticket trends, resolution rates, and customer satisfaction scores, while producing regular reports.<br>• Ensure compliance with cybersecurity standards, including endpoint security and vulnerability remediation.<br>• Collaborate with vendors and optimize support tools such as ticketing systems and asset management platforms.<br>• Drive automation and self-service improvements to enhance user experience and reduce recurring issues.<br>• Support organizational initiatives, including clinic openings and infrastructure upgrades.
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p>We are looking for an experienced payroll specialist to oversee payroll operations for a large non-profit organization based in Miami, Florida. This position involves supervising a small team while managing payroll processes for over 3,000 employees across multiple states. The ideal candidate will ensure compliance with relevant regulations, maintain accurate records, and contribute to efficient onboarding processes.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a payroll team of two, ensuring smooth operations and adherence to deadlines.</p><p>• Process payroll for over 3,000 employees, including multi-state and bi-monthly cycles.</p><p>• Oversee benefits-related payroll functions such as sick leave, vacation, health insurance, and accrual tracking.</p><p>• Ensure compliance with federal, state, and organizational payroll regulations.</p><p>• Maintain accurate payroll records, including taxes, deferred plans, and required reports.</p><p>• Compile and submit required reports to the Florida New Employee Reporting Center in a timely manner.</p><p>• Prepare and submit payroll checklists to the Controller and accounts receivable for reconciliation purposes.</p><p>• Generate general ledger reports for management and prepare accruals for payroll schedules and 401K plans.</p><p>• Reconcile payroll data with Fidelity audits and assist in preparing annual census reports.</p><p>• Monitor and support onboarding processes to ensure a seamless experience for new team members.</p><p><br></p><p>Must have : advanced reporting skills to maintain dashboards and submit reports for the payroll department.</p><p>If you are interested, please call me 786-393-4588 or email Janet.Silva@roberthalfcom</p>
<p>Responsibilities:</p><ul><li>Lead end-to-end ERP integration initiatives across the organization, ensuring alignment with business objectives and operational needs (Based on general knowledge).</li><li>Collaborate with cross-functional teams to analyze, map, and optimize business processes for effective ERP implementation and integration (Based on general knowledge).</li><li>Manage project timelines, budgets, and resources to ensure successful delivery of ERP solutions (Based on general knowledge).</li><li>Coordinate with external consultants and system vendors for technical support, implementation, and change management throughout the ERP life cycle (Source: 2025 Tech Report.docx).</li><li>Oversee data migration, governance, and analytics functions associated with ERP solutions (Source: 2025 Tech Report.docx).</li><li>Develop and execute training and upskilling programs to address ERP module gaps and facilitate change management (Source: 2025 Tech Report.docx).</li><li>Identify, escalate, and resolve integration challenges, optimizing the use of AI, automation, and cloud-based enterprise systems as needed (Source: 2025 Tech Report.docx).</li><li>Monitor and report on project progress, quantifying ROI and recommending scalable solutions for ongoing optimization</li></ul><p><br></p>
<p>Our client is looking for an experienced Full Charge Bookkeeper to manage and oversee the accounting operations of our organization. This role is based in Jupiter, Florida, and requires someone with strong attention to detail who can handle a variety of financial tasks with precision and efficiency. The successful candidate will play a key role in maintaining accurate financial records and ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of accounts payable and accounts receivable processes.</p><p>• Perform month-end closing procedures and prepare financial statements.</p><p>• Oversee payroll operations, including supervising employee time tracking and collaborating with a third-party payroll provider.</p><p>• Utilize QuickBooks Desktop, FishBowl, and Excel to maintain accurate financial records and inventory management.</p><p>• Assist with onboarding new employees and maintaining HR files.</p><p>• Perform bank reconciliations to ensure accuracy of financial transactions.</p><p>• Collaborate with the Financial Analyst on accounts receivable, commissions, and sales tax reporting.</p><p>• Monitor and maintain inventory records to support accurate financial reporting.</p><p>• Ensure compliance with company policies and procedures throughout all accounting functions.</p><p>• Provide insights and recommendations to improve efficiency within accounting processes.</p>
