We are looking for a dedicated Receptionist to join our team in Atlanta, Georgia. This is a Contract to permanent position, offering an excellent opportunity to showcase your skills and grow within the organization. The ideal candidate will thrive in a fast-paced environment, providing outstanding customer service and ensuring smooth communication within the firm.<br><br>Responsibilities:<br>• Manage incoming calls using a multi-line phone system, ensuring calls are answered promptly and directed to the appropriate departments.<br>• Deliver outstanding customer service by addressing inquiries and assisting callers effectively.<br>• Review files and documents to accurately identify the appropriate person or department for call transfers.<br>• Rotate between front desk responsibilities to maintain a welcoming and efficient reception area.<br>• Coordinate with team members to ensure seamless communication and support across the firm.<br>• Handle administrative tasks such as scheduling meetings and maintaining records as needed.<br>• Assist with intake processes, ensuring all client information is recorded accurately and efficiently.<br>• Maintain a detail-oriented demeanor while interacting with clients, colleagues, and visitors.<br>• Keep a clean and organized reception area to provide a positive first impression.<br>• Support other team members with additional tasks when required.
<p>Job description: </p><p>Provides general front desk coverage duties including greeting guests, answering and directing incoming calls, maintaining supplies and reception area appearance as well as mail distribution. This position also provides a variety of administrative duties in support for many other departments, such as the HR and Logistics teams. This role is very diverse and requires the ability to multi-task, take independent initiative, properly organize and prioritize in order to meet deadlines while managing competing priorities. Must embrace a strong customer service mentality and function with a high degree of professionalism. </p><p><br></p><p> Job Responsibilities: </p><p>• Front office receptionist responsibilities include; handling incoming calls and greeting visitors and guests </p><p>• Follow up on incoming client calls to ensure all calls are attended to by the appropriate staff member </p><p>• Take lead on internal events by coordinating logistics, collateral, catering, setup, and tear-down </p><p>• Maintain, and troubleshoot office equipment; train staff members on proper operation and handling of equipment </p><p>• Manage resource scheduling utilizing Microsoft Outlook calendars (e.g. conference rooms, hardware) </p><p>• Track office supply inventory and order office supplies, as needed, using cost-effective approach </p><p>• Process and distribute office mail, type and distribute correspondence, make copies, etc. </p><p>• Provide HR process support which may include; scheduling appts, maintaining records, and providing process-related guidance and information to employees </p><p>• Maintain orderly conference rooms, workrooms, kitchens, and lobby </p><p>• Identify, recommend and implement solutions for interdepartmental and business operations processes </p><p>• Collaborate with all departments to achieve operational excellence </p><p><br></p><p> Skills, Qualifications & Experience: </p><p>• High School diploma required; some college preferred. </p><p>• 3 or more years of experience in an office setting </p><p>• Must possess the ability to keep information confidential. </p><p>• Exceptional interpersonal, oral, and written communications skills. </p><p>• Exceptional analytical and computer skills including advanced skills in Microsoft Office software. </p><p>• detail-oriented demeanor and ability to think on their feet to handle the unexpected. </p><p>• Process a high level of dependability including stellar attendance and punctuality. </p><p>• Self-driven, with consistent follow-up and follow-through </p><p>• Sound judgment around reasonable purchases </p><p><br></p><p> Schedule: </p><p>• 8-hour shift; 8-5 pm </p><p>• Day shift </p><p>• Monday to Friday </p><p><br></p><p> Experience: </p><p>• Microsoft Excel: 3 years (Required) </p><p>• Microsoft Outlook: 3 years (Required) </p><p>• Microsoft PowerPoint: 3 years (Required) </p><p>• Office management: 3 years (Required) </p><p>• Multi-line phone systems: 3 years (Required)</p>
We are looking for an experienced Office Manager to oversee the daily operations of our office in Peachtree City, Georgia. This long-term contract position requires a proactive individual who can manage administrative tasks, maintain efficient workflows, and provide essential support to staff and vendors. The ideal candidate will possess strong organizational and communication skills to ensure smooth office functionality.<br><br>Responsibilities:<br>• Supervise general office operations, including inventory management for supplies and coordinating maintenance for office equipment.<br>• Schedule and manage team calendars, appointments, and meetings to optimize productivity.<br>• Organize and maintain both physical and electronic records, ensuring accuracy and confidentiality.<br>• Act as the primary point of contact with vendors and service providers, negotiating agreements and ensuring timely delivery of supplies or services.<br>• Provide administrative support for onboarding new employees, setting up workspaces, and distributing necessary materials.<br>• Assist in planning and executing office events, team meetings, and company functions with attention to detail.<br>• Track office expenses, reconcile invoices, and ensure proper approval processes.<br>• Offer general administrative support to staff, addressing inquiries and resolving logistical issues.
We are looking for a detail-oriented and proactive Administrative Assistant to join our team in Chamblee, Georgia. In this Contract-to-Permanent position, you will play a key role in ensuring the efficiency of daily office operations while contributing to a well-organized and meticulous work environment. This is an excellent opportunity for someone who thrives in a fast-paced setting and is passionate about administrative support.<br><br>Responsibilities:<br>• Perform general administrative tasks, including filing, data entry, and responding to internal inquiries.<br>• Monitor and restock office inventory to ensure supplies are readily available.<br>• Maintain and service shared office equipment, such as coffee machines, to enhance workplace functionality.<br>• Coordinate meeting room bookings and schedules to support team collaboration.<br>• Handle incoming and outgoing mail deliveries with discretion and attention to confidentiality.<br>• Assist in coordinating food delivery services for team events and meetings.<br>• Ensure office cleanliness and escalate maintenance issues to appropriate personnel.<br>• Serve as a backup to the Office Manager during absences, including supporting budget planning and financial forecasting.
We are looking for a dedicated Case Clerk to join our team in Atlanta, Georgia. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to client case management while advancing your career. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering exceptional service to clients.<br><br>Responsibilities:<br>• Manage a high volume of incoming calls, ensuring client inquiries are addressed promptly and professionally.<br>• Conduct client intake processes, including gathering necessary information and providing clear communication.<br>• Perform accurate data entry tasks to maintain organized and up-to-date case records.<br>• Screen calls effectively to determine priority and route them to the appropriate team members.<br>• Collaborate closely with the intake specialist and other team members to ensure seamless case management.<br>• Utilize case management software to track and update client information.<br>• Adhere to established protocols and procedures to maintain compliance and quality standards.<br>• Participate in alternating weekend shifts to ensure consistent coverage and service.<br>• Attend meetings with HR and intake specialists to review case progress and address any challenges.
