<p>The Sr. HR Operations Representative serves as a centralized resource for all employee inquiries and HR operational tasks. This role supports Tier 1 functions, responding to requests via phone, chat, and email, while processing HR transactions in the HCM and managing documentation. The representative also performs key compliance and administrative duties, including employment verifications, payroll exception review, and data reporting to internal stakeholders.</p><p> </p><p>Key Responsibilities</p><p><strong>Frontline Support & Intake</strong></p><p>• Respond to incoming HR questions via phone, email, chat, and ticketing systems (e.g., ServiceNow)</p><p>• Triage non-HR Operations requests to appropriate teams (HRBPs, Payroll, Benefits, Talent, LOA, Employee Relations, Compensation or Leave of Absence teams)</p><p>• Educate employees on HR processes, policy interpretations, and available resources</p><p>• Answer general questions about company policies, HR procedures, and compliance expectations</p><p>• Sort and distribute incoming HR mail to the appropriate functional areas</p><p>• Guide employees through self-service tools for time, benefits, payroll, and profile management</p><p>• Complete Password resets and phone transfers</p><p>Transactional Processing & Case Resolution</p><p>• Complete employment transactions (hires, promotions, transfers, terminations, manager changes, pay rate adjustments)</p><p>• Review and resolve payroll exceptions, coordinating with Payroll and HR business partners</p><p>• Respond to and fulfill employment verifications and support letter requests</p><p>• Process and mail medical support notices and ensure compliance with state requirements</p><p>• Resolve complex HR cases involving benefits, leave, job changes, or multi-team dependencies</p><p>• Maintain detailed documentation in the case management system and ensure timely case closure</p><p>• Complete I-9s for remote and office team members</p><p>• Maintain company compliance processes to include, but not be limited to, reviewing and completing I-9’s, MVRs, background checks, physicals, and drug tests</p><p> </p><p>Data Integrity, Reporting & Compliance</p><p>• Conduct audits and reconcile employee data across systems to ensure accuracy</p><p>• Maintain compliance dashboard, support audits, and track completion of required HR documentation</p><p>• Send out recurring dashboards and compliance-related reports to operations leaders, HRBPs, and other business units</p><p>• Support ad-hoc data requests for HR compliance, regulatory filings, or internal tracking</p><p>• Assist in updating SOPs, process guides, and the HR knowledge base</p><p> </p><p>Cross-Functional HR Support</p><p>• Serve as the central intake and coordination point for HR inquiries across all departments</p><p>• Escalate high-risk or sensitive issues appropriately while owning Tier 1 resolution paths</p><p>• Participate in open enrollment, year-end processing, and HR systems enhancements</p><p>• Support internal HR projects related to process improvement, automation, and employee experience</p>
We are looking for an experienced Human Resources Manager to support our team in Michigan. This role will shape people programs that align with organizational priorities while fostering a positive and productive workplace. The ideal candidate will bring a strong foundation in employee support, talent acquisition, compliance, and day-to-day HR operations.<br><br>Responsibilities:<br>• Collaborate with company leaders to design and implement human resources initiatives that support workforce needs and broader business objectives.<br>• Manage the end-to-end hiring process, from sourcing candidates through offer coordination, while ensuring a thoughtful and engaging applicant experience.<br>• Oversee onboarding, employee performance processes, and development efforts that help team members grow and succeed.<br>• Provide practical guidance to supervisors and staff on workplace concerns, conflict resolution, and general employee relations matters.<br>• Review, update, and administer HR policies and procedures to maintain compliance and strengthen operational consistency.<br>• Support compensation and benefits administration, including enrollment activities, renewals, and related employee communications.<br>• Work closely with Finance to help ensure payroll information is accurate, timely, and properly documented.<br>• Lead initiatives that strengthen employee engagement, reinforce company culture, and promote a positive work environment.<br>• Manage workers’ compensation matters, safety documentation, and other required employment-related reporting and compliance activities.
Payroll, Benefits & Compliance Specialist <br>Location: Southfield, MI <br>Employment Type: Full-Time | On-Site <br>Department: Human Resources <br>Reports To: Human Resources Director <br>Support the People and Compliance Operations That Power EPIC Health <br>EPIC Health is a rapidly growing, multi-site healthcare organization expanding across multiple states. We <br>are seeking an experienced Payroll, Benefits & Compliance Specialist to support accurate payroll <br>processing, benefits administration, HR compliance, and employee lifecycle processes. <br>This role is ideal for a highly organized, detail-oriented HR professional who understands the importance <br>of accuracy, confidentiality, and regulatory compliance. The successful candidate will be comfortable <br>managing multiple priorities, researching state requirements, identifying compliance risks, and <br>partnering with employees, managers, payroll, benefits vendors, and leadership to ensure a positive <br>employee experience. <br>What You'll Do <br>Payroll Administration <br>• Process and audit multi-state payroll to ensure accurate and timely employee compensation. <br>• Support payroll operations across multiple states, including Michigan, Illinois, New York, <br>California, Mississippi, Alabama, Florida, and additional states as the organization expands. <br>• Review payroll for accuracy, including wages, deductions, overtime, bonuses, PTO, <br>reimbursements, and employee changes. <br>• Conduct regular payroll audits and reconcile discrepancies. <br>• Research and monitor state-specific payroll and employment requirements. <br>• Maintain accurate payroll records and documentation. <br>• Partner with Finance and HR leadership to resolve payroll issues and ensure accurate reporting. <br>• Support payroll tax filings and respond to payroll-related agency notices and inquiries. <br>Benefits Administration <br>• Administer employee benefits throughout the employee lifecycle, including medical, dental, <br>vision, disability, life insurance, 401(k), and other company-sponsored benefits. <br>• Manage benefit enrollments, qualifying life events, changes, and terminations. <br>• Support annual open enrollment and employee benefit communications. <br>• Coordinate with benefits brokers, carriers, and vendors to resolve employee issues. <br>• Audit benefit deductions, carrier invoices, eligibility, and employer/employee contributions for <br>accuracy. <br>• Monitor benefit contribution changes, catch-up contributions, and applicable IRS limits. <br>• Ensure benefits are administered consistently and in accordance with plan requirements and <br>applicable regulations. <br>HR Compliance <br>• Monitor federal, state, and local employment requirements affecting payroll, benefits, and HR <br>operations. <br>• Research state-specific employment, payroll, wage-and-hour, leave, and benefits requirements <br>as the organization expands. <br>• Maintain compliance calendars, trackers, and documentation for required filings and deadlines. <br>• Support compliance with applicable federal and state regulations, including wage and hour, <br>FLSA, FMLA, ACA, COBRA, ERISA, HIPAA, and state leave requirements. <br>• Assist with required employment and benefits reporting, audits, and regulatory requests. <br>• Maintain accurate employee records and ensure required documentation is completed and <br>retained. <br>• Identify potential compliance gaps and escalate issues to HR leadership promptly. <br>• Assist in developing and maintaining HR policies, procedures, and SOPs to support compliance <br>and consistency.
Location: Metro Detroit / Ann Arbor, MI<br>Compensation: Up to $35/hour (based on experience)<br><br>Ready for Your Next Career Challenge?<br><br>If you're looking for a permanent role that offers stability, variety, and the chance to work on exciting projects, this is your opportunity to thrive! Join Robert Half as a Payroll Specialist in our permanent Engagement detail oriented or Loan Staff program and take your career to new heights.<br><br>As a Loan Staff employee, you’ll work with top-tier clients across industries while enjoying the benefits of permanent employment, competitive pay, and unmatched detail oriented development. Every engagement is a chance to grow, learn, and make a real impact.<br><br>Note: Candidates must be commutable to the Metro Detroit / Ann Arbor territory.<br><br>Why You’ll Love This Role<br><br>• Diverse Projects: Work with a variety of organizations—from startups to global enterprises—on meaningful payroll assignments.<br>• Guaranteed Pay: You’re paid for a minimum of 37.5 hours/week, even between engagements.<br>• Career Growth: Build your resume fast, master new systems, and expand your expertise across industries.<br>• detail oriented Development: Take advantage of education reimbursement, training programs, and mentorship.<br>• Premium Benefits: Enjoy comprehensive health coverage, paid time off, and bonus opportunities.<br>What You’ll Do<br>As a Payroll Specialist, you’ll be a key player in ensuring accurate and compliant payroll operations for our clients. Your responsibilities include:<br>• Processing payroll accurately and on time, including wages, overtime, deductions, and reimbursements<br>• Ensuring compliance with federal, state, and local payroll regulations<br>• Preparing and filing payroll tax documents (W-2s, 1099s) and reporting to government agencies<br>• Maintaining up-to-date employee records, including tax forms, benefits, and direct deposit info<br>• Resolving payroll discrepancies and employee concerns with professionalism<br>• Generating payroll reports for audits, planning, and internal use<br>• Managing timekeeping systems and ensuring accurate compensation<br>• Collaborating with HR and accounting teams to integrate payroll with benefits and general ledger systems<br><br>We’re seeking detail-oriented, adaptable professionals who thrive in fast-paced environments. Ideal candidates will have:<br><br>• A degree in Accounting or a related field (or equivalent experience)<br>• At least 1 year of payroll or transactional accounting experience<br>• Proficiency in Microsoft Excel (Pivot Tables, VLOOKUPs a plus)<br>• Familiarity with payroll systems and accounting software<br>• Strong communication skills and a service-oriented mindset<br>• Dependability, flexibility, and the ability to work independently<br><br>Perks & Benefits<br><br>• Competitive salary<br>• 2.5 weeks of paid time off + 11 paid holidays annually<br>• Medical, dental, and vision insurance<br>• 401(k) retirement plan<br>• Paid certifications and training<br>• Referral and bonus programs<br>• Work-life balance support
<p>Payroll Specialist (Confidential)</p><p><strong>Hybrid | 4 Days In Office | Salary to $90K</strong></p><p>Our Robert Half client is a <strong>high-growth, pre-IPO organization</strong> experiencing continued expansion across North America. This is an outstanding opportunity to join a collaborative, people-first culture where employees are valued, leadership is accessible, and your contributions directly support the company's growth. If you thrive in a fast-paced environment, enjoy working with a talented team, and are looking for long-term career growth, this opportunity deserves your attention.</p><p>We are seeking an experienced <strong>Payroll Specialist</strong> to support complex payroll operations for a growing U.S. and Canadian workforce. This highly visible position will partner closely with Human Resources, Finance, and operational leaders to ensure payroll is processed accurately, timely, and in compliance with all applicable regulations and collective bargaining agreements.</p><p>Responsibilities</p><ul><li>Process high-volume payroll for union and non-union employees across multiple U.S. states and Canada</li><li>Prepare and process certified payroll and all required weekly and monthly reporting</li><li>Administer multi-state, multi-union payroll while ensuring compliance with collective bargaining agreements</li><li>Maintain employee payroll records, earnings, deductions, garnishments, taxes, and benefit withholdings</li><li>Prepare union reports, remittances, and government filings accurately and on time</li><li>Partner with HR and Finance regarding payroll changes, audits, and compliance initiatives</li><li>Assist with internal and external payroll audits by providing supporting documentation and analysis</li><li>Stay current on payroll legislation, tax regulations, labor requirements, and Canadian payroll requirements</li><li>Identify opportunities to improve payroll processes, controls, and overall efficiency</li></ul><p>For immediate and confidential consideration please contact Jeff Sokolowkski directly at (248) 365-6131 or apply today. </p>