<p>Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools.</p><p><br></p><p>Key Responsibilities</p><p><strong>Infrastructure & Hardware Support</strong></p><ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul><p><strong>Server & Application Support</strong></p><ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul><p><strong>User Support</strong></p><ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul><p><strong>Virtualization & Systems</strong></p><ul><li>Support virtual desktops, servers, and hypervisors</li></ul><p><strong>Collaboration Tools</strong></p><ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul><p><br></p>
<p>Our client is seeking a Business Analyst to support and improve critical business systems for their team in Livonia, Michigan. This role partners with stakeholders across the organization to translate operational needs into effective system solutions, strengthen process performance, and help ensure reliable day-to-day application support. The ideal candidate brings strong analytical ability, hands-on business systems experience, and the communication skills needed to guide users, vendors, and project teams through enhancements and issue resolution.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary internal ERP resource, providing functional expertise and day-to-day guidance on system capabilities and usage.</p><p>• Lead business systems integration activities related to newly acquired operations, coordinating requirements, workflows, and implementation efforts across teams.</p><p>• Partner with stakeholders to identify business needs, document requirements, and translate them into practical system configurations and process improvements.</p><p>• Evaluate existing workflows, refine system processes, and support the design and maintenance of efficient, scalable business operations.</p><p>• Safeguard system reliability and data integrity by monitoring performance, investigating issues, and driving timely resolution of defects or disruptions.</p><p>• Support software updates, patches, and ongoing maintenance while helping plan and execute testing activities such as user acceptance, performance, usability, and security validation.</p><p>• Gather feedback from end users, troubleshoot functional concerns, and deliver high-quality support to improve system adoption and effectiveness.</p><p>• Work closely with cross-functional teams and external vendors to implement enhancements, address bugs, and recommend solutions that align with business goals.</p><p>• Create and maintain documentation for integrations, configuration changes, incidents, and operating procedures, and provide training sessions or demonstrations for users.</p><p>• Contribute to larger initiatives by managing assigned project work, tracking deliverables, and applying accessibility, compliance, and security standards in system-related activities.</p>
We are looking for a Help Desk/Desktop Support Analyst to join a growing IT team supporting users in Detroit, Michigan. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on technical support, solving day-to-day desktop issues, and delivering responsive service in an onsite environment. The role supports a multi-location user base and offers the chance to contribute to a collaborative team while building long-term potential within the organization.<br><br>Responsibilities:<br>• Provide frontline technical assistance for desktop, laptop, and basic system issues affecting end users across supported sites in Detroit, Michigan.<br>• Troubleshoot Windows operating system problems and resolve common hardware, software, and connectivity concerns in a timely manner.<br>• Support Microsoft 365 applications by assisting users with access issues, account questions, and general productivity tool troubleshooting.<br>• Manage user account administration tasks such as setting up new profiles, updating access, and completing password reset requests through Active Directory.<br>• Monitor and respond to service desk tickets, ensuring incidents are documented clearly and resolved or escalated appropriately.<br>• Deliver onsite support as the primary point of contact for most users at the main location while also assisting staff at a secondary site as needed.<br>• Collaborate with other IT team members, including help desk leadership and infrastructure support staff, to address recurring issues and improve user experience.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in Dearborn, Michigan. This contract opportunity is ideal for someone who combines strong desktop troubleshooting skills with a service-minded approach and confidence supporting users at all levels, including leadership. The right candidate will bring a solid foundation in end-user support, Microsoft technologies, and device setup while contributing to a positive and responsive IT experience.<br><br>Responsibilities:<br>• Deliver day-to-day technical assistance for desktop, laptop, and peripheral issues, resolving hardware, software, and operating system problems efficiently.<br>• Manage and update user accounts, permissions, and access requests within Active Directory and Azure Active Directory environments.<br>• Support Microsoft 365 applications and collaboration tools, including Outlook, Teams, OneDrive, and SharePoint, to help users stay productive.<br>• Diagnose and resolve printer connectivity, functionality, and configuration issues across the office environment.<br>• Prepare, image, and deploy laptops using Smart Deploy and ensure systems are properly configured for new and existing employees.<br>• Handle incoming service desk requests, document troubleshooting steps, and maintain accurate ticket updates through resolution.<br>• Assist with Windows 10 support, workstation setup, and desktop hardware replacements or upgrades as needed.<br>• Communicate clearly with both end users and executive-level staff, providing timely updates and attentive customer support.
We are looking for a detail-oriented Master Data Specialist to join a construction industry organization. This contract opportunity with potential for a permanent role is ideal for someone who can manage critical master data with accuracy while supporting efficient accounts payable and shared services operations. The person in this role will work across teams to maintain reliable records, improve data quality, and help strengthen standardized processes and controls.<br><br>Responsibilities:<br>• Maintain and update master data records across company systems with a strong focus on accuracy, timeliness, and consistency.<br>• Review data for completeness and resolve discrepancies by performing routine reconciliations and corrective actions.<br>• Apply established governance standards and internal controls to support compliant master data processes from start to finish.<br>• Partner with IT, business stakeholders, and project teams to clarify data needs and promote standardized practices across shared services.<br>• Document workflows, procedures, and key activities thoroughly to support operational continuity and process transparency.<br>• Assist with audit preparation by organizing records, following required controls, and providing support for internal and external reviews.<br>• Contribute to the implementation and ongoing enhancement of Oracle Fusion Cloud master data management capabilities when needed.<br>• Respond to special requests and provide backup support for related master data functions as business priorities shift.
We are looking for a Procurement Analyst to join a growing manufacturing organization in Saline, Michigan. This fully on-site role is suited for someone who enjoys using data to improve purchasing outcomes, build strong supplier partnerships, and support efficient operations across the business. The position works closely with internal teams and vendors to strengthen sourcing decisions, control costs, and maintain reliable material and service availability.<br><br>Responsibilities:<br>• Evaluate purchasing activity, supplier results, and market cost patterns to guide informed procurement decisions.<br>• Coordinate quote requests with vendors, review pricing proposals, and contribute to negotiation efforts that improve value and service.<br>• Partner with operations, supply chain, and finance teams to align procurement activities with production demands and business priorities.<br>• Maintain accurate procurement records and strengthen data quality within enterprise systems and reporting tools.<br>• Create and update spreadsheets, dashboards, and performance reports to track purchasing effectiveness and supplier trends.<br>• Monitor vendor service levels, delivery performance, and other key indicators to support accountability and risk awareness.<br>• Identify opportunities to reduce spend, streamline workflows, and improve overall purchasing efficiency.<br>• Help ensure sourced materials and services meet expectations for quality, timing, and inventory support while following company policies.
<p>We are partnering with a well-established organization seeking a <strong>Network Security Solutions Architect (FORTINET)</strong> to lead the design, implementation, and optimization of enterprise-grade security environments. This role serves as a senior technical authority for firewall and secure access solutions, working closely with internal delivery teams and end users to strengthen network resilience and data protection.</p><p>This is a hands-on role for someone who enjoys translating business requirements into secure, scalable architectures while remaining deeply involved in implementation and ongoing support.</p><p>PKey Responsibilities</p><ul><li>Act as the primary technical lead for network security initiatives, with an emphasis on next-generation firewall and secure connectivity solutions</li><li>Partner with internal stakeholders to assess requirements, recommend architectures, and guide solution delivery from design through deployment</li><li>Design security architectures aligned with organizational standards, regulatory requirements, and industry best practices</li><li>Lead implementation efforts across firewall platforms, secure remote access, endpoint security, and centralized security management tools</li><li>Provide advanced troubleshooting and escalation support for complex security and network issues</li><li>Participate in solution validation activities, including pilots and proof-of-concept initiatives</li><li>Develop and maintain technical documentation such as architecture diagrams, configuration standards, and operational procedures</li><li>Deliver knowledge transfer sessions and technical training to internal teams and business stakeholders</li><li>Stay current on evolving threat landscapes, security technologies, and emerging best practices</li><li>Serve as a trusted technical advisor, helping guide long-term security strategy and continuous improvement efforts</li></ul><p>rQualifications & Experience</p><ul><li>Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)</li><li>Deep hands-on experience designing and supporting enterprise network security environments</li><li>Strong expertise with next-generation firewall platforms, centralized management, log analysis, and endpoint security tools</li><li>Advanced understanding of networking concepts including routing, VPNs, IPS/IDS, and secure access technologies</li><li>Familiarity with recognized security frameworks and compliance standards (e.g., NIST, ISO, PCI)</li><li>Relevant industry certifications are highly valued (advanced firewall/security certifications preferred)</li><li>Proven ability to diagnose and resolve complex technical issues in production environments</li><li>Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences</li><li>Comfortable working independently while collaborating across multiple teams and projects</li><li>Willingness to travel occasionally for on-site implementations, stakeholder meetings, or training sessions</li></ul>