<p>We are looking for a dedicated Customer Service Representative to join our team in Chantilly, Virginia. The Customer Service Representative will be the first point of contact for customers, delivering attentive and welcoming service to ensure a positive experience.</p><p><br></p><p>Responsibilities:</p><p>• Greet customers warmly as they arrive and ensure a welcoming atmosphere.</p><p>• Serve as the first point of contact, answering questions and addressing inquiries promptly.</p><p>• Provide accurate information about services and products to customers.</p><p>• Maintain a detail-oriented demeanor and appearance at all times.</p><p>• Utilize Microsoft Office Suite to manage basic administrative tasks and records.</p><p>• Ensure the reception area is organized and presentable.</p><p>• Collaborate with team members to address customer needs efficiently.</p><p>• Handle customer complaints or concerns with poise and professionalism.</p><p>• Uphold company standards for customer service and satisfaction.</p>
<p>Established management provider is looking to hire an Accounting Manager/Supervisor who can build and maintain a strong financial team! This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager/Supervisor will have solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits </p><p>· Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Analyze financial data and provide insights to senior management</p><p>· Support system implementations, upgrades, and process automation projects</p><p>· Monitor and track internal assets and expenditures</p>
We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
<p>We are seeking a customer experience-focused Data Modeler & Architect to bridge the gap between business needs and cutting-edge data solutions—translating challenges into powerful insights that drive innovation, efficiency, and strategic growth. In this role, you will work directly with stakeholders to translate business needs into data models, ensuring data accuracy and efficiency for analysis and reporting. You will support a multi-functional team in creating, validating, and delivering reports, data extracts, dashboards, and other data products.</p><p>Our ideal candidate is mission-focused and delivery-oriented, applying critical thinking to create innovative functions and solve technical issues.</p><p>With this role, you will:</p><ul><li>Work with business users to understand data needs, processes, and challenges.</li><li>Collaborate with analysts, system owners, and stakeholders to gather requirements.</li><li>Create and maintain conceptual, logical, and physical data models.</li><li>Develop source-target mappings, recommend data standards, and identify data quality issues.</li><li>Communicate with stakeholders to ensure understanding and support for models.</li><li>Optimize models for Azure cloud data architectures (e.g., Synapse Analytics, Azure SQL MI, NoSQL, Power BI).</li><li>Support migration from legacy Enterprise Data Warehouse to Azure Data Lake Platform.</li><li>Enhance data models for performance, quality, and scalability.</li><li>Collaborate with governance teams to implement data standards.</li><li>Advise DevOps teams on implementation.</li><li>Provide hands-on support for reporting and data delivery.</li><li>Ensure compliance with governance frameworks and security best practices.</li><li>Document data models and related processes.</li><li>Enforce modeling standards and best practices.</li><li>Troubleshoot data-related issues and provide technical support.</li></ul>
<p>My client is looking for an Accounting Manager to join their team in their Washington, DC office. This role will allow for the Accounting Manager to work on a hybrid schedule, and the company is based in the real estate industry. The ideal Accounting Manager would be responsible for ensuring the accuracy of financial reporting, reviewing monthly operating reports, providing general ledger maintenance, analyzing, and preparing monthly financial statements, assisting in annual planning and budgeting process and assisting with other duties as needed. This organization has an excellent employee benefit package, offers room for growth and great work-life balance.</p><p><br></p><p>Daily responsibilities of the Accounting Manager include:</p><p><br></p><p>· Prepare monthly operating reports.</p><p>· Prepare monthly financial statements.</p><p>· General ledger maintenance.</p><p>· Perform cash flow projections.</p><p>· Prepare revenue projections and analysis.</p><p>· Assist with annual budget process.</p>
