12 results for Technical Customer Service Representative in Dayton, OH

Customer Service Representative

Cincinnati Nt, OH
onsite
Contract / Temporary to Hire
17.50 - 18.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our dynamic team in Cincinnati, Ohio. In this Contract to permanent position, you will play a vital role in ensuring exceptional client satisfaction by addressing inquiries, resolving issues, and managing communication across multiple platforms. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and providing accurate information.• Manage email correspondence to resolve customer concerns and deliver timely updates.• Process data entry tasks with precision to maintain accurate records and documentation.• Schedule customer appointments efficiently while coordinating necessary follow-ups.• Handle order entry tasks, ensuring accuracy and adherence to company procedures.• Utilize Microsoft Excel and Word to create reports and update relevant documents.• Maintain a high level of professionalism while interacting with customers in both inbound and outbound calls.• Collaborate with team members to enhance customer service strategies and improve workflows.• Ensure all interactions align with company policies and standards for quality service.
2026-03-03T17:18:43Z

Sr. Customer Service Representative

Fairfield, OH
onsite
Temporary
22.00 - 22.00 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract position, you will play a vital role in ensuring seamless communication with suppliers and vendors while delivering exceptional customer service. The ideal candidate will possess strong organizational skills and a commitment to maintaining accurate data records. Responsibilities: • Communicate effectively with suppliers and vendors to follow up on orders and resolve inquiries. • Update pricing and quantities in the system to ensure accurate records. • Handle order entry processes with precision and attention to detail. • Manage the transfer and organization of data between systems as necessary. • Perform data entry tasks to maintain accurate and up-to-date information. • Deliver superior customer service to address client needs and concerns. • Utilize call center tools and resources to provide timely support. • Work efficiently within Windows PC environments to complete tasks. • Ensure compliance with TRICARE guidelines when applicable. • Collaborate with team members to streamline workflows and improve processes.
2026-03-16T21:13:43Z

Sr Customer Service Representative

Fairfield, OH
onsite
Temporary
22.00 - 22.00 USD / Hourly
We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a vital part in delivering exceptional support to internal and external stakeholders, ensuring smooth operations across various office functions. This position requires a proactive individual with strong analytical skills and the ability to troubleshoot discrepancies effectively. Responsibilities: • Provide outstanding customer service by promptly addressing inquiries and resolving concerns via email and other communication channels. • Oversee accounts payable processes, including invoice handling and discrepancy resolution. • Conduct thorough research to troubleshoot system errors and ensure seamless operations. • Maintain effective communication with partners and stakeholders to facilitate solutions and build strong relationships. • Accurately document and track issues, ensuring timely follow-up and resolution. • Collaborate with team members to identify process improvements and enhance efficiency. • Respond to inquiries related to office functions and provide detailed information as needed. • Analyze and resolve discrepancies in data or transactions to maintain accuracy. • Manage correspondence and ensure all communications are clear and precise. • Support additional administrative tasks to ensure smooth organizational workflows.
2026-03-16T21:13:43Z

Collections Specialist

Sharonville, OH
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
We are seeking a dedicated Collections Specialist to join our Accounting Operations team. In this role, you will manage a high-volume portfolio of accounts receivable (AR), working cross-functionally with internal teams and directly with customers to resolve overdue balances and maintain positive business relationships. If you are detail-oriented, possess strong analytical skills, and enjoy contributing to process improvement, we want to hear from you!Key Responsibilities:<ul><li>Review weekly aging reports and actively follow up with customers on overdue balances to accelerate collections.</li><li>Oversee a dynamic portfolio of approximately 700 active AR accounts.</li><li>Collaborate closely with internal departments and external customers to keep accounts reconciled and in good standing.</li><li>Investigate and address customer claims and account disputes promptly.</li><li>Apply cash receipts and reconcile assigned accounts; provide backup support for team cash application duties.</li><li>Perform credit reviews and recommend suitable credit limits for customers.</li><li>Research and process refund requests for customers with long-standing credit balances.</li><li>Supply customers with invoice copies and monthly statements as needed.</li><li>Review and authorize work order releases for accounts exceeding credit limits.</li><li>Partner daily with branch Customer Service Representatives and Managers to ensure exceptional AR service.</li><li>Assist with AR-related vendor documentation, including W9 forms and account setup for governmental agencies.</li><li>Evaluate and approve requests for credit limit increases.</li><li>Maintain tax-exempt status and update related tax applications in Vertex.</li><li>Handle credit balance documentation and facilitate customer refund requests.</li><li>Prepare, review, and mail monthly statements in a timely fashion.</li><li>Process incoming credit card payments and prepare deposits for checks not routed to the lockbox.</li><li>Digitize and upload key customer documentation in internal systems.</li><li>Embrace and adapt to emerging technology and new software solutions.</li><li>Support accounting and finance special projects, such as audit documentation requests.</li></ul>
2026-03-09T13:08:46Z

Member Services

Vandalia, OH
onsite
Contract / Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members. Responsibilities:• Perform accurate data entry into member portals and validate submissions with confirmation numbers.• Process enrollments and maintain eligibility records efficiently.• Generate and analyze reports to support member services operations.• Communicate with vendors and representatives to address inquiries and resolve issues.• Manage mail distribution and ensure proper scanning and indexing of documents.• Respond to inbound calls professionally, addressing member questions and concerns.• Coordinate schedules and appointments to meet member needs.• Utilize Microsoft Excel and Word for documentation and reporting.• Handle email correspondence promptly to support member inquiries.• Maintain attention to detail while performing order entry tasks to ensure accuracy. For immediate consideration, call 937.224.8326.
2026-02-17T15:58:45Z

Customer Service Coordinator

Cincinnati, OH
onsite
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued. Responsibilities: • Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction. • Manage outbound calls to follow up on prospects and maintain clear communication with clients. • Accurately enter and update customer data into the CRM system while adhering to company standards. • Process orders and ensure all related documentation is completed in a timely manner. • Use Microsoft Excel to organize and analyze data for reporting purposes. • Collaborate with team members to address customer concerns and provide resolutions. • Maintain detailed records of all correspondence and interactions for future reference. • Assist in tracking and documenting customer feedback to improve service quality. • Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
2026-02-27T13:58:46Z

Account Specialist

Mason, OH
onsite
Contract / Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you. Responsibilities: • Manage and update customer account information to ensure accuracy and reliability. • Generate monthly and customized reports tailored to client needs. • Maintain and optimize organizational systems for better efficiency. • Lead and actively participate in client training sessions to enhance product understanding. • Provide support to sales and account management teams for seamless client interactions. • Collaborate with various departments to address and resolve client concerns. • Assist in onboarding processes for new clients to ensure smooth transitions. • Conduct outbound calls to clients to promote product adoption and engagement.
2026-03-12T19:13:42Z

Collections Specialist

Blue Ash, OH
onsite
Temporary
21.85 - 25.30 USD / Hourly
We are looking for a skilled Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will handle incoming payments, reconcile accounts, and recover outstanding balances while maintaining positive relationships with customers. This position requires strong attention to detail and expertise in collection processes. Responsibilities: • Process and post incoming payments accurately and efficiently. • Reconcile customer accounts to ensure all records are up-to-date and precise. • Contact customers to collect overdue balances while maintaining a detail-oriented and courteous approach. • Investigate and resolve discrepancies in billing and payments. • Collaborate with internal teams to address and resolve collection issues. • Generate reports detailing collection activities and account statuses. • Ensure compliance with company policies and procedures in all collection efforts. • Communicate effectively with customers to negotiate payment plans when necessary. • Maintain accurate documentation of all collection interactions and transactions. • Provide recommendations for improving collection strategies and processes.
2026-02-18T15:33:45Z

Receptionist

Forest Park, OH
onsite
Temporary
15.00 - 15.00 USD / Hourly
We are looking for an organized and personable Receptionist to join our team on a contract basis in Forest Park, Ohio. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent administrative support. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with diverse individuals. Responsibilities: • Manage incoming calls on a multi-line switchboard system, efficiently directing them to the appropriate departments or individuals. • Greet visitors and clients in a courteous manner, ensuring a welcoming reception experience. • Maintain accurate records and documentation using Microsoft Word and other tools. • Assist with scheduling and calendar management for staff when necessary. • Handle general inquiries and provide information about the organization when requested. • Ensure the reception area remains tidy and organized to create an environment focused on attention to detail. • Coordinate mail distribution and package handling. • Support administrative tasks, including data entry and correspondence. • Collaborate with team members to ensure seamless operations in the office.
2026-03-16T17:38:45Z

Front Desk Coordinator

Dayton, OH
onsite
Temporary
17.00 - 18.00 USD / Hourly
We are looking for a Front Desk Coordinator to join our team in Dayton, Ohio. In this contract position, you will play a vital role in ensuring seamless front desk operations and providing exceptional service to visitors and callers. This role is ideal for someone with strong organizational skills and a friendly, detail-oriented approach. Responsibilities: • Greet visitors and ensure a welcoming reception experience. • Manage and operate a multi-line phone system efficiently. • Handle inbound calls, providing accurate information or directing them appropriately. • Perform concierge services, assisting guests with inquiries and requests. • Maintain an organized and detail-oriented front desk environment. • Address visitor needs promptly while ensuring compliance with company protocols. • Coordinate communication between departments and external contacts. • Keep records of visitor logs and maintain confidentiality. • Troubleshoot and resolve minor issues with office equipment at the front desk. • Support additional administrative tasks as required.
2026-03-16T19:24:04Z

2nd shift Receptionist opening

Cincinnati, OH
onsite
Temporary
18.00 - 18.00 USD / Hourly
We are looking for a dedicated and detail-oriented individual to provide front desk support during the 2nd shift at a non-profit agency in Cincinnati, Ohio. This Contract position offers an opportunity to contribute to the smooth operation of a vital community resource while ensuring a welcoming and secure environment for residents, clients, staff, and visitors. Responsibilities:• Greet and assist residents, clients, staff, and visitors in a friendly and detail-oriented manner.• Guide visitors to the appropriate location or notify staff of their arrival.• Supervise visitor entry and exit to maintain security and report any concerns to the program facilitator.• Monitor the electronic security system to ensure safety and security.• Collaborate with emergency services such as fire and police departments when necessary.• Support emergency procedures, including evacuations and fire drills.• Perform assigned clerical tasks to support front desk operations.• Respond to inquiries regarding residency in accordance with established guidelines.
2026-03-16T12:04:30Z

Collections Specialist

Lawrenceburg, IN
onsite
Contract / Temporary to Hire
22.96 - 26.59 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Lawrenceburg, Indiana. This Contract to permanent position offers an opportunity to manage accounts receivable processes, assist members with their financial obligations, and ensure compliance with organizational policies. If you are skilled in collections and enjoy working in a collaborative environment, we encourage you to apply. Responsibilities: • Process and record member payments and transactions related to accounts receivable for both property owner associations and golf course operations. • Generate and distribute member statements in alignment with organizational protocols. • Maintain and update member records, including changes to contact information, property ownership, and dock or boat registrations. • Develop and implement collection strategies in accordance with organizational bylaws and guidelines. • Coordinate with the General Manager to negotiate and resolve delinquent accounts. • Recommend and follow through on legal actions for overdue accounts when necessary. • Provide regular updates to management on the status of delinquent accounts and collaborate with legal teams as needed. • Prepare detailed reports analyzing member account statuses upon request. • Collaborate with the finance department to ensure accurate reconciliation of accounts receivable each month. • Manage electronic records by copying, filing, and retrieving backup documentation as required.
2026-03-17T15:14:07Z