<p>We are looking for a skilled Desktop Support Technician to join our team. In this role, you will be responsible for ensuring smooth operation and maintenance of desktop systems, hardware, and software. You will provide technical support to associates, troubleshoot issues, and ensure optimal functionality of IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide support for desktop operating systems and applications, including O365, and specialized production labeling systems.</p><p>• Install, configure, and set up new desktop and laptop computers for employees.</p><p>• Respond to helpdesk inquiries and assist associates with technical issues.</p><p>• Facilitate video conference setup and troubleshooting as needed.</p><p>• Diagnose and resolve hardware issues related to desktops, laptops, scales, thermal printers, and handheld scanners.</p><p>• Maintain detailed and accurate records of hardware inventory and software licensing agreements.</p><p>• Deliver training sessions for new hires and promoted associates on network access and IT systems, as well as ongoing education for all employees.</p><p>• Perform upgrades, troubleshooting, and proactive maintenance for production labeling systems.</p>
<p>We are looking for an experienced Network Engineer to join our team on a long-term contract basis 100% remote. This role is ideal for someone who thrives in managing complex networking systems and ensuring optimal performance across diverse platforms. The position offers an excellent opportunity to contribute to critical infrastructure projects while collaborating with a dynamic and skilled team.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain Cisco routers to ensure seamless network connectivity.</p><p>• Manage and optimize Palo Alto firewalls for enhanced security and performance.</p><p>• Implement and troubleshoot Cisco ASA systems to safeguard network infrastructure.</p><p>• Oversee the operation and configuration of Border Gateway Protocol (BGP) for efficient routing and data transmission.</p><p>• Analyze and resolve networking issues to maintain high availability and reliability.</p><p>• Collaborate with cross-functional teams to plan and execute network upgrades and changes.</p><p>• Proactively monitor network systems to identify and address potential vulnerabilities.</p><p>• Provide technical expertise and support for networking projects and initiatives.</p><p>• Maintain comprehensive documentation of network configurations and processes.</p><p>• Stay updated on industry trends and emerging technologies to continuously improve network operations.</p>
<p><strong>Position Overview</strong></p><p>We are seeking a <strong>Test Center Administrator</strong> for a contract position in Fairborn, OH. This role is ideal for candidates with prior administrative or receptionist experience who are dependable, detail-oriented, and comfortable supporting a fast-paced professional environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors while ensuring a professional, welcoming environment</li><li>Check in and monitor test takers throughout the exam process</li><li>Organize, scan, and maintain accurate digital and paper records</li><li>Perform clerical duties such as filing, data entry, and document preparation</li><li>Maintain an organized and clean office environment</li><li>Assist with scheduling and coordination of appointments or meetings</li><li>Provide general administrative support for special projects as assigned</li></ul>
<p>Key responsibilities and accountabilities:</p><p><br></p><p>· System Design & Integration:</p><p><br></p><p>o Analyze organizational needs and design integrated computing systems, including servers, storage, networking, and software.</p><p><br></p><p>o Evaluate and implement hardware and software components to improve system performance and reliability.</p><p><br></p><p>· Implementation & Configuration:</p><p><br></p><p>o Install, configure, and test operating systems, virtualization platforms, and enterprise applications.</p><p><br></p><p>o Develop and maintain system automation scripts and deployment tools.</p><p><br></p><p>· Infrastructure Maintenance & Support:</p><p><br></p><p>o Monitor system performance, troubleshoot hardware and software issues, and apply corrective measures.</p><p><br></p><p>· Security & Compliance:</p><p><br></p><p>o Implement and maintain system security controls and access policies.</p><p><br></p><p>o Ensure systems comply with organizational and regulatory standards.</p><p><br></p><p>o Implement, maintain and monitor network security and firewall protection.</p><p><br></p><p>o Perform routine preventative security measures.</p><p><br></p><p>o Adhere to cybersecurity frameworks (NIST).</p><p><br></p><p>· Optimization & Innovation:</p><p><br></p><p>o Analyze system data to identify performance bottlenecks and propose optimization solutions.</p><p><br></p><p>o Research and recommend emerging technologies that align with organizational goals.</p><p><br></p><p>· Collaboration:</p><p><br></p><p>o Work with cross-functional IT and business teams to support enterprise projects.</p><p><br></p><p>o Provide technical guidance and mentoring to junior engineers or support staff.</p><p><br></p><p>o Coordinate with vendors and other IT personnel for problem resolution.</p><p><br></p><p>· Documentation:</p><p><br></p><p>o Develop and document system architecture, configurations, and policies.</p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Core Engineering Lead specializing in Networks to join our team in Cincinnati, Ohio. This is a long-term contract position offering the opportunity to design, implement, and optimize cutting-edge network solutions for a world-class infrastructure. The ideal candidate will leverage their technical expertise, leadership capabilities, and problem-solving skills to drive innovation and maintain high-performance networks.<br><br>Responsibilities:<br>• Collaborate with infrastructure leadership, business units, and IT teams to design and implement reliable and scalable network solutions.<br>• Analyze organizational needs to develop, install, and troubleshoot technical systems and solutions.<br>• Create and maintain detailed documentation, including network models, diagrams, procedures, and technical specifications.<br>• Lead project teams, mentor engineers who are early in their careers, and ensure the successful delivery of network initiatives.<br>• Manage capital expenditure requests and oversee the procurement of network hardware and software.<br>• Participate in meetings with stakeholders to identify opportunities and propose technical solutions.<br>• Standardize and automate network configurations and deployments to enhance efficiency and reliability.<br>• Oversee the implementation of network security solutions, including firewalls, VPNs, and intrusion prevention systems.<br>• Troubleshoot software, hardware, and system performance issues while monitoring network operations.<br>• Provide expert guidance on network segmentation, encryption architectures, and prioritization of voice and video traffic.
We are looking for a skilled Help Desk Analyst I to join our team in Cincinnati, Ohio. This Contract position requires a proactive individual who can provide exceptional customer service and technical support to end users. The role focuses on troubleshooting hardware, software, and network issues while maintaining a detail-oriented and empathetic approach to problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to end users for hardware, software, and networking issues.<br>• Utilize diagnostic tools and techniques to identify and resolve system problems.<br>• Maintain and update a detailed log of support requests, incidents, and resolutions using the helpdesk ticketing system.<br>• Configure software and deploy computer hardware as needed.<br>• Oversee print server management and ensure proper functionality.<br>• Monitor daily system alerts to detect and address process failures.<br>• Assist with onboarding and offboarding tasks, including equipment setup and account management.<br>• Collaborate with the IT team to optimize IT systems and enhance operational efficiency.<br>• Provide user training on standard software and IT best practices.<br>• Support conference room technology, including audiovisual equipment and video conferencing tools.
<p><strong>Job Title:</strong> Desktop Support Specialist</p><p><strong>Location:</strong> West Chester, Ohio 45069</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Industry:</strong> IT Services / Technology</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically skilled professional to provide onsite technical support and configuration management services. This role involves managing IT assets, supporting software testing, and maintaining configuration baselines using automated tools. The ideal candidate will have a strong understanding of IT systems, inventory control, and process improvement frameworks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced onsite technical support to end users, resolving hardware and software issues efficiently.</li><li>Manage IT asset inventory, including tracking, refurbishing, and redeploying refreshed equipment.</li><li>Assist with software testing and log results into database systems.</li><li>Maintain software and documentation baselines using automated Configuration Management (CM) tools.</li><li>Define and implement CM processes and procedures across the product lifecycle.</li><li>Coordinate product releases and updates, ensuring proper version control and documentation.</li><li>Participate in Configuration Control Board (CCB) meetings to evaluate and approve changes.</li><li>Develop and maintain build automation tools; streamline build and deployment processes.</li><li>Track and report software deficiencies, change requests, and incident reports.</li><li>Maintain project documentation libraries and software development folders.</li><li>Provide performance metrics and benchmarking data to support management decisions.</li></ul>
<p>We are looking for an experienced Integration Manager to join our remote team. This is a long-term contract position that offers the opportunity to work on diverse projects, utilizing your expertise in systems analysis and integration. The ideal candidate will contribute to the efficient management of complex systems and ensure seamless collaboration across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret business requirements to develop effective technical solutions.</p><p>• Oversee the integration and optimization of Active Directory systems.</p><p>• Collaborate with stakeholders to create and maintain Business Requirement Documents.</p><p>• Manage and support database systems, including Microsoft SQL Server.</p><p>• Conduct system analysis to identify opportunities for improvement and resolve technical issues.</p><p>• Ensure compatibility and functionality across integrated systems, including IBM technologies.</p><p>• Provide technical guidance and support to team members during system implementation.</p><p>• Develop and maintain documentation for all integration processes and workflows.</p><p>• Monitor system performance and implement strategies for continuous improvement.</p><p>• Coordinate with cross-functional teams to align technology solutions with business goals.</p>
We are looking for a skilled Systems Administrator to manage and maintain our IT infrastructure, ensuring optimal performance and security. This role involves overseeing systems, troubleshooting issues, and implementing solutions to support a seamless technology environment. The ideal candidate will bring expertise in server administration, user management, and system updates.<br><br>Responsibilities:<br>• Administer and manage Active Directory, including user accounts, groups, and permissions.<br>• Maintain and optimize Windows Server environments to ensure reliability and security.<br>• Perform installations, configurations, and updates for Windows 10 across multiple devices.<br>• Troubleshoot and resolve hardware and software issues involving Dell Technologies.<br>• Support Citrix technologies by ensuring proper configuration and functionality.<br>• Monitor system performance and proactively address potential issues.<br>• Implement security protocols to safeguard systems against unauthorized access and vulnerabilities.<br>• Create and maintain documentation for system configurations and procedures.<br>• Collaborate with IT teams to plan and execute infrastructure improvements.<br>• Provide technical support and training to end-users as needed.
