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4 results for Customer Service Specialist in Dayton, OH

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
17 - 18 USD / Hourly
Dayton area company is looking for a Customer Service Representative to join their team on a contract basis. The job duties will be doing data entry into MS Excel spreadsheets, generating reports, checking on the status of customer orders, answering inbound calls, updating account information and supporting various clerical duties. This is a contract role anticipated to last for several months and is working full-time hours.
2026-05-22T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary to Hire
16.15 - 17.7 USD / Hourly
We are looking for a Customer Service Representative to support leave-related inquiries and member communications in Vandalia, Ohio. This contract position with permanent potential is ideal for someone who can balance phone-based customer support with accurate administrative follow-through in a fast-paced environment. The person in this role will help individuals navigate leave documentation, coordinate with employers and medical offices, and maintain organized records using standard office tools. Success in this position requires strong communication skills, attention to detail, and the ability to manage multiple tasks throughout the day. Responsibilities:• Respond to inbound calls from members who need assistance with leave-related questions and required documentation.• Initiate outgoing communication with employers and medical providers to confirm work status and gather updates tied to active cases.• Process disability-related payments for individuals who are away from work due to illness or medical leave.• Send appropriate forms and paperwork to callers during the intake stage of a leave request.• Enter and maintain accurate case information in internal records and tracking systems.• Use email and phone correspondence to follow up on outstanding information needed to move claims or leave requests forward.• Monitor multiple tasks at once while prioritizing customer needs and meeting daily service expectations. For immediate consideration, call 937.224.8326.
2026-05-19T00:00:00Z

Eligibility Specialist

Dayton, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dependable Eligibility Specialist to join a customer support team in Vandalia, Ohio in a contract-to-permanent capacity. This position focuses on maintaining accurate member records, supporting enrollment-related activities, and providing responsive service through phone and email communication. The ideal candidate is organized, comfortable handling administrative tasks, and able to manage a steady workflow in a weekday office setting. Responsibilities:• Enter and update member information in the designated portal while verifying accuracy and confirming successful submission of records.• Process enrollment-related transactions and maintain eligibility records to support timely and accurate member services.• Communicate with vendors and external representatives as needed to resolve routine questions and support service-related follow-up.• Prepare, review, and distribute reports that help track operational activity and support day-to-day team needs.• Scan, organize, and index documents so files remain accessible, accurate, and properly maintained.• Sort and distribute incoming mail and related materials to ensure timely handling of correspondence.• Respond to inbound inquiries and email messages with clear, service-focused communication.• Support additional order entry, scheduling, and administrative tasks required to keep daily operations running smoothly.
2026-05-07T00:00:00Z