<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>Our <strong>Talent Managers</strong> work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in accounting and finance departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled accounting and finance professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.</p>
<p>We are looking for a forward-thinking Digital Marketing Lead to spearhead our direct-to-consumer growth efforts. This role will be pivotal in crafting and executing performance marketing strategies while driving customer acquisition and retention. The ideal candidate will collaborate across teams to create impactful campaigns and optimize digital ecosystems to achieve measurable business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute digital performance strategies across platforms such as Meta, Google, YouTube, and affiliate networks.</p><p>• Manage media budgets, optimizing campaigns to meet key performance indicators and ensure efficiency.</p><p>• Partner with external media agencies to plan, implement, and enhance paid digital marketing initiatives across various channels.</p><p>• Conduct media budget forecasting and allocate spend effectively to maximize channel performance.</p><p>• Collaborate with the social media team to produce high-performing branded content and ad creatives.</p><p>• Lead funnel optimization efforts by implementing testing protocols, analyzing results, and refining retention strategies.</p><p>• Monitor and report analytics, attribution, and campaign performance using tools like Shopify and other data sources.</p><p>• Experiment with emerging growth channels and identify innovative opportunities to scale.</p><p>• Stay informed about industry trends in beauty, health, and longevity to ensure cutting-edge marketing practices.</p>
