<p>We are looking for an experienced Service Delivery Manager to lead, bring structure, and oversee a service desk operations in Davenport, Iowa. This role requires a proactive leader who can ensure seamless service delivery, provide technical expertise, and drive continuous improvement across teams. The ideal candidate will possess strong leadership skills and a deep understanding of IT Networks, tools, and processes as this role will be the high level technical lead. To learn more about this new opportunity within a growing company, please apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology PRactice DIrector with Robert Half (email information is on LinkedIn).</p><p><br></p><p>Responsibilities:</p><p>• Supervise the daily operations of the service desk and managed services teams to ensure high-quality service delivery.</p><p>• Act as a senior escalation point for resolving complex technical issues with efficiency.</p><p>• Provide mentorship and guidance to engineers, supporting their growth and attention to detail.</p><p>• Develop and refine operational workflows to enhance service consistency and reliability.</p><p>• Collaborate with cross-functional teams to align service delivery processes with organizational goals.</p><p>• Monitor and maintain network systems, ensuring optimal performance and security.</p><p>• Implement best practices for patch management and endpoint protection to safeguard systems.</p><p>• Utilize network monitoring tools to promptly identify and address potential issues.</p><p>• Drive initiatives to improve customer satisfaction and operational efficiency.</p><p>• Ensure compliance with ITIL standards and industry best practices.</p>
We are looking for a skilled Help Desk Manager to join our team in Davenport, Iowa. This Contract to permanent position requires a proactive leader who can oversee the daily operations of the service desk, manage workflows, and implement process improvements to enhance efficiency. The ideal candidate will have a strong background in service desk management and a proven ability to lead teams effectively.<br><br>Responsibilities:<br>• Supervise and guide service desk technicians to ensure efficient handling of daily workflows and tasks.<br>• Manage ticketing systems, ensuring proper categorization and resolution of Tier 1 through Tier 3 support tickets.<br>• Optimize internal processes to improve service delivery and streamline operations.<br>• Monitor and report on key performance metrics (KPIs) to identify areas for improvement.<br>• Address escalated issues and ensure timely resolutions to maintain customer satisfaction.<br>• Implement best practices for service desk operations and staff management.<br>• Facilitate training and development programs to enhance the skills of service desk personnel.<br>• Collaborate with other departments to align service desk operations with overall business goals.<br>• Oversee call volume management, ensuring technicians handle 15-20 calls per day effectively.<br>• Leverage IT consulting experience or expertise in Active Directory to support technical needs.
<p>Ready to join a growing job shop where culture is anything but corporate and every day brings something new? We’re searching for a <strong>Controller</strong> who thrives in a hands-on, energetic environment. This is a unique opportunity to work with a dynamic, close-knit team that jokes, collaborates, and celebrates wins both in and out of the office.</p><p><strong>About the Role:</strong></p><p>Every week is different, but you’ll own AR, revenue management, and project billing. Expect to roll up your sleeves with financial review meetings, detailed project tracking, real-time billing and invoicing, and collaborating directly with division managers. You’ll help refine internal processes, onboard employees, participate in benefits meetings, and play a vital part in continuous improvement. Your insights on revenue projections and digital tracking innovation will have a real impact.</p><p><strong>Who Thrives Here:</strong></p><ul><li>You’re detail-focused, eager to learn, and all about being part of a team where “fit” comes first.</li><li>You’re earlier in your career but ready for broad responsibility and rapid learning.</li><li>You’re comfortable with QuickBooks, excel at AR/AP, and love making processes better.</li><li>You want to be in an environment where culture means you genuinely enjoy coming to work—and where your team feels the same about you.</li></ul><p>If you’re ready to bring your personality and accounting skills to a high-energy setting (with plenty of laughter along the way), let’s connect!</p>
<p>We’re partnering with a well-established, locally based technology company that develops business management software used by small and mid-sized organizations across multiple industries. As the business continues to grow, they're adding an <strong>experienced Accounting Administrator </strong>who can confidently manage day-to-day accounting while also bringing a thoughtful, practical perspective to how processes are designed and improved.</p><p><br></p><p>This is a contract-to-hire opportunity, ideal for an accounting professional who enjoys variety, values accuracy, and wants their experience and ideas to genuinely matter.</p><p><br></p><p><strong>Why This Role Is Appealing</strong></p><ul><li>You’ll work closely with leadership—not buried in a silo</li><li>Your accounting judgment and real-world experience will be trusted</li><li>You’ll have visibility into the full accounting picture (not just one slice)</li><li>You’ll be encouraged to suggest and implement smarter processes</li><li>You’ll have the opportunity to make a meaningful impact as the business continues to grow</li></ul><p><strong>What You’ll Be Doing</strong></p><p>This role owns core accounting and bookkeeping functions, including:</p><ul><li>Managing day-to-day accounting activities using an internal ERP/accounting system</li><li>Accounts Payable and Accounts Receivable</li><li>Invoice creation and customer billing</li><li>Payroll administration</li><li>Bank deposits, wire transfers, and account reconciliations</li><li>Sales tax administration</li><li>Supporting month-end, quarter-end, and year-end close activities</li><li>Assisting with audits and financial reporting as needed</li><li>Identifying opportunities to streamline or improve accounting processes and controls</li></ul><p>This role is well suited for an accounting professional with a solid foundation across multiple accounting functions, enjoys owning a broad scope of responsibilities, and wants to apply their experience in a setting where their ideas and insights truly matter. Connect with our team today at (563) 359-3995 to learn more! </p>
We are looking for an experienced Microsoft 365 Modern Workplace Specialist to join our team on a contract basis. In this role, you will focus on designing, implementing, and managing secure, scalable cloud-based productivity solutions using Microsoft 365 technologies. Based in Coralville, Iowa, this position requires an individual with strong attention to detail who can support organizations in transitioning from traditional on-premise infrastructure to modern cloud environments.<br><br>Responsibilities:<br>• Configure and manage Microsoft Intune for device compliance, application deployment, and endpoint security.<br>• Administer and optimize Microsoft Entra ID (Azure AD) tenants, including governance, conditional access, and authentication protocols.<br>• Lead or assist in migrations from on-premises Active Directory and Exchange to Microsoft 365 cloud services.<br>• Diagnose and resolve technical issues across the Microsoft 365 Modern Workplace platform.<br>• Collaborate with stakeholders to develop secure and efficient solutions tailored to organizational requirements.<br>• Maintain detailed documentation, best practices, and operational procedures for Microsoft 365 environments.<br>• Ensure endpoint management and identity security policies align with industry standards.<br>• Provide expert support and guidance on modern workplace technologies to enhance user productivity.
<p>Robert Half is seeking a detail-oriented and motivated <strong>Financial Services Administrative Assistant</strong> to support the back-office operations of our client—an established, growing financial services organization. This is an exciting contract opportunity (6-12+ months) with the potential for long-term placement should a permanent role become available. </p><p><br></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li><strong>Meaningful Impact:</strong> Play a critical part supporting a busy team during a period of growth and transition.</li><li><strong>Welcoming Team:</strong> Join a collaborative environment that values questions and supports ongoing learning.</li><li><strong>Career Growth:</strong> Expand your financial services skills with the possibility of converting to a permanent position.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately input new accounts and maintain client information across multiple internal systems.</li><li>Scan, organize, and upload documents to a digital management platform.</li><li>Assist with communications, manage returned mail, and participate in data clean-up and special projects.</li><li>Prioritize workload and adapt quickly to shifting business needs—this role is high volume, so there’s never a dull moment.</li><li>Support other team members and take on additional responsibilities as your knowledge grows.</li></ul><p>Interested? If you’re ready to take the next step in your administrative career and join a thriving financial team, we want to hear from you! Apply now through Robert Half to be considered for this exclusive client opportunity. Connect with our team today at (563) 359-7535 to discuss your short- and long-term goals! </p>
We are looking for an experienced Controller to join our team in Davenport, Iowa. In this role, you will oversee financial and accounting operations, ensuring the organization meets its strategic goals while maintaining compliance with industry standards. This position offers an opportunity to play a key role in financial planning, reporting, and process improvement within a leading company in the financial services industry.<br><br>Responsibilities:<br>• Partner with organizational leaders to align financial strategies with company-wide objectives.<br>• Develop and implement strategic initiatives for accounting and facilities management functions.<br>• Provide guidance on accounting practices while collaborating with leadership to achieve organizational goals.<br>• Oversee the management of general ledger, accounts payable, accounts receivable, and payroll operations.<br>• Ensure the accuracy and timeliness of financial reporting and oversee the closing of financial books.<br>• Establish and enforce policies, procedures, and standards to support operational efficiency.<br>• Implement and maintain security measures to protect the confidentiality and integrity of financial data.<br>• Maintain up-to-date documentation for all accounting and facilities processes and policies.<br>• Lead the development and maintenance of internal controls to safeguard company assets and ensure regulatory compliance.<br>• Evaluate and introduce new technologies and systems to improve accounting and facilities operations.
<p>We are looking for a proactive and organized Administrative Assistant/Office Manager to join our team in Dewitt, Iowa. This role requires someone who is detail-oriented, excels in managing schedules, coordinating logistics, and providing operational support to executives. The ideal candidate will demonstrate strong communication skills, a process-driven mindset, and the ability to handle multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage schedules for conference and community spaces, ensuring they are clean, organized, and equipped with functioning technology.</p><p>• Maintain executives’ calendars by scheduling meetings, sending reminders, and arranging catering or reservations when needed.</p><p>• Organize travel logistics, including booking flights, hotels, rental cars, and restaurant reservations.</p><p>• Attend meetings to take detailed notes, prepare agendas, and organize necessary materials or gifts for company events.</p><p>• Facilitate document execution by obtaining signatures, notarizing documents, and preparing materials for review.</p><p>• Manage company Smartsheets, ensuring updates are completed and providing weekly printed summaries for executives.</p><p>• Oversee office supply inventory and place orders to ensure necessary resources are available.</p><p>• Assist with social media efforts, including creating graphics and advertisements to enhance online presence.</p><p>• Process expense reports, enter invoices, and handle daily cash receipts accurately.</p><p>• Provide exceptional customer service by addressing inquiries and supporting operational needs.</p><p><br></p><p><strong>Why work here: </strong>This company provides a laid back and relaxed work environment, is very family oriented, and has a work/life balance. If you are looking for a small office environment where you can be part of the day-to-day successes, then this is the place for you! </p>
<p>We are seeking a detail-oriented, analytically minded <strong>Inventory Analyst</strong> to join a growing, privately owned manufacturing organization that is actively modernizing its operations. This role is critical to maintaining inventory accuracy, strengthening ERP utilization, and partnering closely with warehouse and production teams to improve overall supply chain efficiency.</p><p><br></p><p>The ideal candidate is comfortable living in inventory systems, enjoys working with data, and brings a hands-on, collaborative approach—someone who can bridge the gap between the shop floor and the ERP system while helping the organization continue its digital evolution.</p><p><br></p><p><strong>Key responsibilities include:</strong></p><ul><li>Maintain accurate inventory records through cycle counts, audits, and reconciliation</li><li>Own inventory accuracy within the ERP system, both physically and virtually</li><li>Analyze inventory data using Microsoft Excel (reporting, analysis, and Power Query where applicable)</li><li>Generate and interpret system reports to identify trends, variances, and improvement opportunities</li><li>Partner with warehouse and production teams to ensure inventory is properly stored, labeled, transacted, and tracked</li><li>Process inventory adjustments related to jobs, transfers, BOMs, WIP, and job costing</li><li>Investigate and resolve discrepancies between physical inventory and ERP records</li><li>Reduce manual adjustments and improve cycle count effectiveness through root-cause analysis</li><li>Support continuous improvement initiatives tied to inventory accuracy and system utilization</li><li>Learn end-to-end product and process flow, including job clocking and system transactions</li><li>Contribute to future-state initiatives such as barcoding, forecasting, and enhanced reporting</li></ul><p><strong>Why This Opportunity</strong></p><ul><li>Join a tight-knit team of employees where people genuinely enjoy coming to work</li><li>Be part of a company transitioning from legacy processes to modern, technology-driven operations</li><li>High visibility role with room to grow into forecasting, planning, and advanced analytics</li><li>Opportunity to truly own inventory accuracy and make a measurable impact</li><li>Collaborative, hands-on environment where your ideas and expertise matter</li></ul><p>Connect with our team today to learn more! Lydia, Christin and Erin are great points of contact for this opportunity at (563) 359-3995.</p>
<p>We are looking for an experienced Plant Controller to join our manufacturing team in Eastern Iowa. In this role, you will oversee key financial operations, manage accounting processes, and provide strategic insights to support the company’s goals. This position offers an exciting opportunity to lead a team while driving financial accuracy and efficiency in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze financial statements, including balance sheets, budgets, cost analyses, and variance reports.</p><p>• Monitor and manage capital project expenditures and maintenance budgets.</p><p>• Develop and present financial dashboards and reports to senior management.</p><p>• Conduct annual budget planning and perform monthly budget reviews.</p><p>• Supervise invoice processing and ensure timely payments.</p><p>• Collaborate on strategic planning initiatives and contribute to special projects.</p><p>• Review intercompany transactions for accuracy and compliance.</p><p>• Perform reconciliations for general ledger accounts and process journal entries.</p><p>• Maintain and update standard costing systems to ensure precise cost tracking.</p><p>• Oversee inventory management, including reconciliation and analysis of costs</p>
Tax Partner<br>About Us<br>We are a forward-thinking CPA firm recognized for our outstanding client relationships, strong team culture, and commitment to innovation. With a reputation built on trust, expertise, and long-term partnerships, we serve a diverse range of clients across industries. Our collaborative environment, entrepreneurial mindset, and emphasis on work-life balance make us a destination for top-tier accounting professionals.<br><br>Position Summary<br>We are seeking an experienced Tax Partner to join our leadership team. The ideal candidate is a strategic thinker, people-focused leader, and trusted advisor who thrives in a dynamic environment. You will help shape the firm’s tax strategy, mentor a talented team, and work directly with our high-caliber clients, bringing innovative tax planning solutions to the table.<br><br>Key Responsibilities<br>Serve as a trusted tax advisor to a portfolio of high-quality clients across various industries.<br><br>Provide strategic tax planning, compliance, and consulting services.<br><br>Lead and mentor tax professionals, fostering a culture of collaboration, learning, and excellence.<br><br>Drive business development initiatives, including client relationship expansion and new client acquisition.<br><br>Participate in firm leadership, contributing to long-term strategic planning and innovation initiatives.<br><br>Stay ahead of regulatory changes and tax law developments; integrate technology to enhance client service and operational efficiency.<br><br>Represent the firm at industry events and in the community as a brand ambassador.<br><br>Qualifications<br>CPA license required; MST or JD/LLM in Tax is a plus.<br><br>10+ years of progressive tax experience in public accounting, with proven leadership experience.<br><br>Deep technical knowledge in tax planning and compliance for corporations, partnerships, and high-net-worth individuals.<br><br>Strong client management skills with a consultative approach.<br><br>Demonstrated success in business development and practice growth.<br><br>Entrepreneurial spirit with a commitment to innovation and continuous improvement.
We are looking for a skilled Cost Accountant to join our dynamic manufacturing team in Rock Island, Illinois. This role is essential in ensuring accurate cost management and inventory oversight, while supporting pricing strategies and profitability analysis. The ideal candidate will bring expertise in cost accounting and inventory processes to drive efficiency and contribute to business success.<br><br>Responsibilities:<br>• Analyze and update inventory costs regularly to ensure accuracy and alignment with current data.<br>• Manage pricing and cost structures in compliance with U.S. tariffs, keeping leadership updated on relevant changes.<br>• Develop and maintain internal controls to guarantee timely and correct inventory transaction postings.<br>• Monitor inventory balances and oversee monthly cycle count procedures to ensure consistency and accuracy.<br>• Prepare quarterly cost and pricing adjustments for key customers, reflecting market trends and internal factors.<br>• Design and document efficient inventory transaction processes, including the creation of Standard Operating Procedures (SOPs).<br>• Conduct monthly inventory reconciliations and closing activities to produce accurate reporting and analysis.<br>• Perform profitability analyses for products and collaborate with management on strategies to improve margins.<br>• Assist in the annual calculation of overhead costs, ensuring precise inputs and recalculations.<br>• Support periodic physical inventory counts, coordinating preparation and ensuring accurate results.
We are looking for a skilled Power BI Data Reporting Consultant to join our team on a contract basis in Geneseo, Illinois. In this role, you will leverage your expertise in business intelligence and data visualization to create impactful dashboards and optimize existing data models. Your work will support the organization in effectively consuming and analyzing data to drive strategic decisions.<br><br>Responsibilities:<br>• Develop dynamic dashboards and visualizations using Power BI to present actionable insights.<br>• Assess existing data models and implement optimizations to enhance performance and usability.<br>• Collaborate with stakeholders to understand reporting needs and tailor solutions accordingly.<br>• Design and maintain operational and reporting dashboards to support business objectives.<br>• Utilize Microsoft SQL to analyze and manage data effectively.<br>• Ensure the accuracy and reliability of data presented in dashboards and reports.<br>• Provide recommendations on best practices for data reporting and visualization.<br>• Work closely with teams to align reporting outputs with organizational goals.<br>• Troubleshoot and resolve issues related to data integration and reporting systems.
