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16 results for Customer Service Manager in Davenport, IA

Client Support Representative
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are hiring a dependable and personable <strong>Client Support Representative</strong> to join a well-respected organization in the Quad Cities. This role offers a welcoming workplace and opportunities for flexibility. If you enjoy helping customers, staying organized, and working in a team-oriented environment, this could be a great fit!</p><p><br></p><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to learn more! Lydia, Christin, or Erin are great points of contact.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Respond to incoming calls from clients and provide clear, friendly, and professional assistance.</li><li>Identifying the customer needs and matching them to the right services.</li><li>Record and update customer details accurately.</li><li>Communicate important information to internal teams to ensure smooth follow-up.</li></ul>
  • 2025-12-05T14:38:54Z
Billing Supervisor/Manager
  • Davenport, IA
  • onsite
  • Permanent
  • 25.00 - 30.00 USD / Hourly
  • <p>Office Manager – Make an Impact Every Day</p><p><br></p><p>Are you organized, proactive, and great with people? We’re looking for an Office Manager who thrives in a role that combines customer service, administrative work, and operational support. This position is key to keeping our business running smoothly and ensuring clients get the help they need.</p><p><br></p><p>What You’ll Do</p><ul><li>Open and organize the office each morning</li><li>Check overnight business activity and coordinate next steps</li><li>Handle incoming calls and assist clients with bail bond inquiries</li><li>Process new business and manage updates in our tracking system</li><li>Follow up on court orders and missed appearances</li><li>Communicate with clients and their families to ensure compliance</li><li>Perform light collections and payment follow-ups</li><li>Keep workflows organized and on track throughout the day</li></ul><p><br></p><p><br></p>
  • 2025-12-12T19:04:16Z
Employee Experience Representative
  • Moline, IL
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p><strong>Employee Experience Representative</strong></p><p><br></p><p><strong>Location:</strong> Moline, IL</p><p><strong>Schedule:</strong> Hybrid – 4 days onsite, 1 day remote (flexible remote day)</p><p><strong>Training:</strong> In-office training for the first 2–3 months</p><p><br></p><p>Robert Half is partnering with a well-respected manufacturing organization to hire an <strong>Employee Experience Representative</strong> to support their <strong>Human Resources Operations Center.</strong> This role plays a key part in delivering high-quality HR support and an exceptional employee experience across the organization.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>As an Employee Experience Representative, you will provide comprehensive, customer-focused HR support to employees and HR partners. You’ll manage a variety of HR transactions, ensure confidentiality, and collaborate with internal teams to continuously improve HR processes and service delivery.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Deliver exceptional customer service by researching, resolving, and responding to HR inquiries in a timely and professional manner</li><li>Administer HR processes related to: Talent acquisition and internal transfers, Organizational management, Employee record maintenance, and Learning and training administration</li><li>Maintain a high level of confidentiality and accuracy when handling sensitive employee information</li><li>Participate in continuous improvement initiatives by identifying opportunities to enhance HR service delivery</li><li>Ensure Service Level Agreements (SLAs) are consistently met or exceeded</li><li>Collaborate with Employee Experience Specialists to support process improvements and escalation resolution</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Develop and strengthen your HR operations skill set</li><li>Work in a fast-paced, service-driven environment</li><li>Partner closely with HR professionals and internal stakeholders</li><li>Gain experience supporting enterprise-level HR processes</li></ul>
  • 2025-12-19T18:44:33Z
Receptionist
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 19.00 USD / Hourly
  • <p>Robert Half is partnering with a respected local CPA firm to hire a Receptionist to join their team. This role offers a great opportunity to get your foot in the door with a reputable firm known for its professionalism, client service, and collaborative environment.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>This position is ideal for someone who enjoys being the face of the office—greeting clients, managing the flow of information, and keeping operations running smoothly. You’ll handle a blend of administrative, client service, and light accounting support tasks, with the opportunity to grow into a long-term role.</p><p><br></p><p>If you’re an organized multitasker with a customer-service mindset and a knack for keeping things on track, we’d love to hear from you.</p><p><strong>Apply today</strong> or call our office at <strong>563-359-3995</strong> to learn more! Christin, Lydia, and Erin are great points of contact. </p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Answer and direct incoming calls with professionalism and accuracy</li><li>Schedule and coordinate client appointments</li><li>Greet clients and assist with pick-up/drop-off of tax returns</li><li>Enter invoices and assist with basic billing processes</li><li>Maintain organized filing systems and general office correspondence</li><li>Support the team with additional administrative tasks as needed</li><li>May grow into assisting with tax return assembly</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Contract-to-hire position with a well-established CPA firm with an excellent local reputation</li><li>Gain exposure to accounting office operations without needing prior tax experience</li></ul>
  • 2025-12-12T14:18:38Z
Office Manager
  • Davenport, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is partnering with a well-established Davenport business to hire a full-time <strong>Office Manager.</strong> This role is opening due to an upcoming retirement, creating a unique opportunity to step into a trusted, long-standing position within the organization.</p><p><br></p><p><strong><u>About the Role:</u></strong></p><p>This position requires someone who is highly organized, confident working with the public, and capable of balancing multiple responsibilities across administrative and customer-service functions.</p><p><br></p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Open and organize the office each morning</li><li>Handle incoming calls and assist clients with next steps</li><li>Work across both new and existing business activity</li><li>Manage follow-up tasks, documentation, and status updates</li><li>Help ensure information and processes stay on track</li><li>Communicate clearly with clients, internal team members, and partners</li><li>Keep workflow moving smoothly throughout the day</li></ul><p><strong><u>Position Details:</u></strong></p><ul><li>Full-time, onsite role</li><li>Monday–Friday, 8am–4pm</li><li>Strong benefits package</li></ul>
  • 2025-12-19T14:44:09Z
Administrative Assistant/Office Manager
  • Dewitt, IA
  • onsite
  • Permanent
  • 45000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a proactive and organized Administrative Assistant/Office Manager to join our team in Dewitt, Iowa. This role requires someone who is detail-oriented, excels in managing schedules, coordinating logistics, and providing operational support to executives. The ideal candidate will demonstrate strong communication skills, a process-driven mindset, and the ability to handle multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage schedules for conference and community spaces, ensuring they are clean, organized, and equipped with functioning technology.</p><p>• Maintain executives’ calendars by scheduling meetings, sending reminders, and arranging catering or reservations when needed.</p><p>• Organize travel logistics, including booking flights, hotels, rental cars, and restaurant reservations.</p><p>• Attend meetings to take detailed notes, prepare agendas, and organize necessary materials or gifts for company events.</p><p>• Facilitate document execution by obtaining signatures, notarizing documents, and preparing materials for review.</p><p>• Manage company Smartsheets, ensuring updates are completed and providing weekly printed summaries for executives.</p><p>• Oversee office supply inventory and place orders to ensure necessary resources are available.</p><p>• Assist with social media efforts, including creating graphics and advertisements to enhance online presence.</p><p>• Process expense reports, enter invoices, and handle daily cash receipts accurately.</p><p>• Provide exceptional customer service by addressing inquiries and supporting operational needs.</p><p><br></p><p><strong>Why work here: </strong>This company provides a laid back and relaxed work environment, is very family oriented, and has a work/life balance. If you are looking for a small office environment where you can be part of the day-to-day successes, then this is the place for you! </p>
  • 2025-12-05T16:18:34Z
Medical Front Desk Specialist
  • Davenport, IA
  • onsite
  • Temporary
  • 16.00 - 18.00 USD / Hourly
  • <p><strong>Medical Front Desk Specialist </strong></p><p><strong>Schedule: Monday–Friday | Variable hours based on surgical calendar</strong></p><p> </p><p><strong><u>Position Overview:</u></strong></p><p>Our client is seeking a reliable and professional Medical Front Desk Specialist to support a busy medical practice. This is a part-time role with a weekday schedule that varies depending on the surgical calendar. The ideal candidate is flexible, detail-oriented, and comfortable working in a fast-paced healthcare environment.</p><p> </p><p><strong><u>Schedule Details:</u></strong></p><ul><li>Monday–Friday availability required</li><li>Start times may be as early as 5:15 a.m.</li><li>End times may be as late as 4:30 p.m.</li><li>Shifts will range from 4–8 hours per day</li><li>Hours may vary week to week and the role may not be scheduled every weekday</li></ul><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Greet and check in patients in a professional and welcoming manner</li><li>Manage patient registration, scheduling, and front desk workflows</li><li>Answer and appropriately route incoming phone calls</li><li>Verify patient information and assist with administrative tasks</li><li>Maintain patient confidentiality and comply with HIPAA guidelines</li><li>Provide general front office support to clinical and surgical staff</li></ul><p>This position is ideal for candidates seeking a part-time weekday opportunity in a medical setting who are comfortable with a fluctuating schedule tied to surgical volume.</p>
  • 2025-12-29T16:44:06Z
Office Manager
  • Clinton, IA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 27.00 USD / Hourly
  • <p>Robert Half is partnering with a well-established organization in Clinton, IA to find their next Office Manager to support daily office operations, HR coordination, and administrative functions. This role serves as the front-line presence of the office and plays a key part in keeping day-to-day processes running smoothly. This is an ideal opportunity for someone who enjoys variety, organization, and being a go-to resource.</p><p><br></p><p>Apply today or give our team a call at (563) 359-3995! Christin, Erin, or Lydia would be happy to help.</p><p><br></p><p>Details:</p><p>- Onsite - Clinton, IA</p><p>- Monday-Friday</p><p>- Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Greet visitors, answer calls, and manage general office inquiries</p><p>- Assist with HR tasks including onboarding, benefits questions, and employee records</p><p>- Support payroll by verifying timecards and entering data into ADP</p><p>- Coordinate office operations, shipments, and vendor-related tasks</p><p>- Maintain documentation, reports, and office records</p>
  • 2025-12-16T18:59:22Z
Video Production & Digital Asset Coordinator
  • Moline, IL
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>Robert Half is supporting a local manufacturing client that’s looking to bring on a Video Production & Digital Asset Coordinator in Moline, IL! This role sits within their C& F Marketing Communications team and blends creativity with organization—perfect for someone who enjoys producing engaging video content and managing digital assets.</p><p><br></p><p>Apply today - this opportunity won't last long!</p><p><br></p><p>Currently approved for 2-year contract.</p><p>Visa sponsorship not available now or in the future.</p><p><br></p><p>Role Highlights:</p><p>- Write scripts and support video production for customer, dealer, and internal audiences</p><p>- Manage digital archiving and trafficking of assets with accurate metadata</p><p>- Assist with special event and product feature videos</p><p>- Collaborate with cross-functional teams on impactful content</p><p>- Monday–Friday, 8:00 AM–4:30 PM</p><p>- Minimal travel; no overtime expected</p>
  • 2025-12-12T14:53:45Z
Accounting & Database Coordinator
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p><strong>Accounting & Database Coordinator</strong></p><p>Location: Davenport, IA</p><p>Employment Type: Full-Time, Temp-to-Hire</p><p><br></p><p>Robert Half is seeking an <strong>Accounting & Database Coordinator</strong> for a well-respected client. This role combines accounting support and data management to ensure accurate financial reporting, donor recordkeeping, and seamless database operations.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Manage Accounts Receivable functions, including posting invoices, preparing checks, reconciling ledgers, and tracking outstanding balances.</li><li>Process pledges and payments and reconcile contributions with accounting records.</li><li>Enter Accounts Payable transactions as needed to support departmental operations.</li><li>Maintain and update donor and fundraising databases, ensuring accuracy and integrity of information.</li><li>Generate and analyze reports to monitor pledge and payment status across multiple locations.</li><li>Prepare donor acknowledgments and IRS documentation for contributions.</li><li>Coordinate pledge communications and reminders on a monthly, quarterly, and annual basis.</li><li>Provide backup support for other accounting and finance tasks as needed.</li></ul>
  • 2025-12-12T17:13:54Z
Tax Partner
  • Bettendorf, IA
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • Tax Partner<br>About Us<br>We are a forward-thinking CPA firm recognized for our outstanding client relationships, strong team culture, and commitment to innovation. With a reputation built on trust, expertise, and long-term partnerships, we serve a diverse range of clients across industries. Our collaborative environment, entrepreneurial mindset, and emphasis on work-life balance make us a destination for top-tier accounting professionals.<br><br>Position Summary<br>We are seeking an experienced Tax Partner to join our leadership team. The ideal candidate is a strategic thinker, people-focused leader, and trusted advisor who thrives in a dynamic environment. You will help shape the firm’s tax strategy, mentor a talented team, and work directly with our high-caliber clients, bringing innovative tax planning solutions to the table.<br><br>Key Responsibilities<br>Serve as a trusted tax advisor to a portfolio of high-quality clients across various industries.<br><br>Provide strategic tax planning, compliance, and consulting services.<br><br>Lead and mentor tax professionals, fostering a culture of collaboration, learning, and excellence.<br><br>Drive business development initiatives, including client relationship expansion and new client acquisition.<br><br>Participate in firm leadership, contributing to long-term strategic planning and innovation initiatives.<br><br>Stay ahead of regulatory changes and tax law developments; integrate technology to enhance client service and operational efficiency.<br><br>Represent the firm at industry events and in the community as a brand ambassador.<br><br>Qualifications<br>CPA license required; MST or JD/LLM in Tax is a plus.<br><br>10+ years of progressive tax experience in public accounting, with proven leadership experience.<br><br>Deep technical knowledge in tax planning and compliance for corporations, partnerships, and high-net-worth individuals.<br><br>Strong client management skills with a consultative approach.<br><br>Demonstrated success in business development and practice growth.<br><br>Entrepreneurial spirit with a commitment to innovation and continuous improvement.
  • 2025-12-05T16:29:13Z
Production Planning & Scheduling Analyst
  • Rock Island, IL
  • onsite
  • Temporary
  • 20.00 - 30.00 USD / Hourly
  • <p>Robert Half is partnering with a manufacturing client in Rock Island to recommend a<strong> Production Planning & Scheduling Analyst </strong>to support a busy and evolving operation. This role was created to provide additional bandwidth during a period of increased complexity and change.</p><p><br></p><p>The client is intentionally <strong>open to a range of experience levels </strong>— from bright, motivated professionals early in their manufacturing or supply chain careers to more experienced planners who bring a strategic lens. The scope of the role will flex based on the strengths of the individual hired, while maintaining a clear core mission: supporting production planning, scheduling, and related purchasing activities with strong data and analysis.</p><p><br></p><p>This is a great opportunity for someone who enjoys working hands-on with data, learning systems, and bringing structure to environments where processes are still evolving.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><p>In this role, you’ll support production planning and scheduling activities while partnering closely with operations, purchasing, and leadership. Responsibilities may include:</p><ul><li>Assisting with <strong>production planning and scheduling processes</strong></li><li>Supporting <strong>purchasing activities</strong>, including reviewing and vetting ERP-driven buy signals before POs are placed</li><li>Creating and maintaining<strong> production scheduling tickets</strong> or system records</li><li>Manipulating and validating data to produce <strong>accurate, real-time Excel reports</strong></li><li>Reviewing and prioritizing data from a legacy ERP system</li><li>Ensuring production schedules and purchasing decisions align with actual material and business needs</li><li>Collaborating cross-functionally and communicating clearly with stakeholders, including leadership based internationally</li></ul><p>While the exact mix of responsibilities may flex, the mission is clear: bring analytical support, structure, and reliable data to help production planning and scheduling run smoothly.</p><p><br></p><p><strong>Why This Role</strong></p><ul><li>Provide immediate relief and support to a busy production environment</li><li>Work closely with experienced operations and leadership teams</li><li>Opportunity to make a meaningful impact by improving visibility, prioritization, and planning</li><li>Clear expectations, onsite support, and a collaborative culture</li></ul><p><strong>Why Work with Robert Half</strong></p><p>Robert Half connects skilled professionals with meaningful contract opportunities at leading organizations. You’ll receive ongoing support from our team while gaining valuable experience in a complex manufacturing environment.</p>
  • 2025-12-23T19:29:08Z
Exciting Administrative Opportunities
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 22.00 USD / Hourly
  • <p><strong>Exciting Opportunities in Administrative Support</strong></p><p>Are you ready to take your administrative career to the next level? Robert Half’s Administrative & Customer Support Contract Practice Group is actively seeking talented professionals who want to put their skills to work within leading organizations! With a variety of contract and consulting opportunities available—from short-term assignments to long-term projects—we provide the flexibility you need to grow your career, all while supporting meaningful work that makes an impact.</p><p><br></p><p><strong>Why Work With Robert Half?</strong></p><p>At Robert Half, we specialize in matching skilled professionals with great work opportunities. Whether you’re an experienced Executive Assistant, an organized Office Manager, or a detail-driven Administrative Coordinator, our dedicated recruiters will help you find roles aligned with your expertise and career goals.</p><p>• <strong>Flexible Opportunities:</strong> From short-term projects to extended engagements, we offer options that fit your schedule and lifestyle.</p><p>• <strong>Diverse Industries:</strong> Work with organizations ranging from small businesses to Fortune 500 companies.</p><p>• <strong>Skill Development:</strong> Build your experience by taking on projects that challenge and strengthen your administrative expertise.</p><p>• <strong>Ongoing Support:</strong> Our team is here to guide you with regular check-ins, career advice, and resources to help you succeed.</p><p>• <strong>Competitive Benefits:</strong> Enjoy weekly pay, access to health, vision, and dental insurance, 401(k) enrollment options, and online training resources.</p><p><br></p><p><strong>Roles We Staff For</strong></p><p>Our contract practice group focuses on a range of administrative and support roles, including but not limited to:</p><p>• Administrative Assistant</p><p>• Executive Assistant</p><p>• Office Manager</p><p>• Receptionist / Front Desk Coordinator</p><p>• Project & Operations Support Specialist</p><p><br></p><p><strong>How to Apply</strong></p><p>If you’re ready to explore a variety of administrative and executive support opportunities, we’d love to connect with you! Submit your updated resume today and join Robert Half’s network of skilled professionals.</p><p>At Robert Half, we can’t wait to help you find your next opportunity! Let’s build your future together.</p>
  • 2025-12-19T14:44:09Z
Audio Visual Technician (2nd Shift/Weekends)
  • Iowa City, IA
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>If you like a fast paced, customer friendly, and professional environment, then this is the role for you! We are looking for a skilled Audio Visual Technician for setup and maintenance of all AV for conferences, meetings, concerts, and other entertainment! This AV position is responsible for one site only - NO TRAVEL! This would be a Thursday - Sunday role - Take Monday thru Wednesday off! This position requires experience in installing, maintaining, and troubleshooting audio/visual systems while ensuring optimal performance. The role is ideal for individuals who excel in technical problem-solving and have a strong understanding of audio equipment and associated hardware. Please apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice Director with Robert Half (email is found on LinkedIn).</p><p><br></p><p>Responsibilities:</p><p>• Install and configure audio/visual systems to meet operational needs.</p><p>• Perform routine maintenance and cleaning of audio/visual equipment to ensure reliability.</p><p>• Diagnose and resolve technical issues related to audio equipment and associated hardware.</p><p>• Handle cable installation and ensure proper connectivity for all systems.</p><p>• Test equipment functionality and make necessary adjustments to optimize performance.</p><p>• Maintain detailed records of repairs, installations, and system updates.</p><p>• Collaborate with team members to address complex technical challenges.</p><p>• Provide guidance to users on proper operation and care of audio/visual systems.</p><p>• Ensure compliance with safety standards and company protocols during all activities.</p>
  • 2025-12-08T21:14:28Z
Full Stack Software Engineer - .NET | C#
  • Rock Island, IL
  • onsite
  • Temporary
  • 45.00 - 49.00 USD / Hourly
  • We are looking for an experienced Full Stack Software Engineer with a strong background in .NET and C#. This position requires someone detail-oriented who can confidently manage both front-end and back-end development tasks while leveraging modern technologies to deliver high-quality solutions. Based in Rock Island, Illinois, this is a long-term contract opportunity within the life insurance industry.<br><br>Responsibilities:<br>• Design, develop, and maintain full-stack applications using C# and .NET frameworks.<br>• Create and optimize SQL queries, stored procedures, and data manipulation processes to support application functionality.<br>• Utilize Blazor to build interactive, client-side web user interfaces in C#.<br>• Implement and manage version control using GitHub to ensure streamlined collaboration and code integrity.<br>• Apply YAML for writing and managing configuration files in a structured and human-readable format.<br>• Use Azure DevOps to oversee lifecycle management and streamline development workflows.<br>• Write and maintain PowerShell scripts to automate system tasks and enhance operational efficiency.<br>• Collaborate with cross-functional teams to analyze entity relationship diagrams and ensure database design supports business needs.<br>• Troubleshoot and resolve technical issues across the full-stack, ensuring seamless application performance.<br>• Stay updated on industry trends and propose innovative solutions to improve development practices.
  • 2025-12-26T08:04:10Z
Controller
  • Moline, IL
  • onsite
  • Permanent
  • 120000.00 - 165000.00 USD / Yearly
  • <p>&#128227; <strong>SHOUT OUT!!</strong> &#128227;</p><p><strong>QUAD CITIES</strong></p><p>&#128187; <strong>HYBRID</strong> – Mostly in office (3 days)</p><p>&#127974; <strong>MUST HAVE FINANCIAL INSTITUTION EXPERIENCE</strong> (Banking or Credit Union)</p><p>Do you value <strong>work-life balance</strong>? &#127775; Our client describes their culture as unmatched—work hard, have fun, and enjoy the process!</p><p>This <strong>Controller</strong> role partners closely with the VP of Finance as their <strong>right hand</strong> &#128400;️. Here’s what you’ll own:</p><p>1️⃣ <strong>Manage Financial Inputs</strong> – Ensure all data flows accurately to the financial statements.</p><p>2️⃣ Mentor and grow your team, providing guidance and support. &#127793;</p><p>&#128161; <strong>Key Duties</strong>:</p><ul><li>Oversee accounts payable coding to align with cost centers and methodology.</li><li>Manage reconciliations through month-end close, digging deep to resolve issues. &#128269;</li><li>Analyze financial statements for imbalances and perform variance analysis to flag trends or anomalies. &#128202;</li><li>Conduct profitability analysis and provide actionable insights.</li><li>Own the <strong>Call Report</strong> (experience required). &#128588;</li><li>Bring fresh ideas to optimize processes, improve efficiencies, and ensure best practices.</li></ul><p>&#127919; <strong>What You Need</strong>:</p><ul><li>BS in Accounting (CPA preferred)</li><li>7+ years of hands-on, well-rounded accounting experience.</li></ul><p>If this sounds like you, don’t wait—reach out today! &#128222;</p>
  • 2025-12-05T16:29:13Z