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3 results for Customer Service Manager in Davenport, IA

Client Services Coordinator

Davenport, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs. What You’ll Do<ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul>Additional Highlights: <ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!
2026-05-19T00:00:00Z

Customer & Inside Sales Support Coordinator

Bettendorf, IA
onsite
Temporary to Hire
18 - 20 USD / Hourly
Customer & Inside Sales Support CoordinatorQuad Cities Area • On‑Site • Full-Time Are you organized, friendly, and great on the phone? Our client — an established, fast‑growing home services company — is adding a Customer & Inside Sales Support Coordinator to their small but mighty office team.If you enjoy being the go‑to person who keeps communication flowing and helps customers feel taken care of, this is a fantastic opportunity. What You’ll DoThis role is the central hub of the business—supporting customers, the sales team, and the operations crew. You will:Be the first point of contact<ul><li>Answer incoming calls with professionalism and warmth</li><li>Gather details, document customer needs, and schedule appointments</li><li>Respond quickly to missed calls and web inquiries so no opportunity slips through</li></ul>Own scheduling & coordination<ul><li>Book inspections, estimates, and service visits</li><li>Manage sales calendars and support daily workflow</li><li>Send confirmations, reminders, and updates to homeowners</li></ul>Support inside sales<ul><li>Follow up on estimates that haven’t yet converted</li><li>Re‑engage homeowners, answer questions, and schedule next steps</li><li>Keep CRM notes accurate and updated</li></ul>Ensure a great customer experience<ul><li>Call customers after work is completed to make sure they’re satisfied</li><li>Highlight additional services when helpful</li><li>Capture feedback and escalate any concerns to the team</li></ul>Who Thrives in This RoleYou don’t need home‑services experience—just the right drive and communication skills. Successful candidates are:<ul><li>Warm, professional communicators</li><li>Organized and able to juggle multiple priorities</li><li>Confident on the phone</li><li>Comfortable with scheduling tools and CRM systems</li><li>Naturally helpful and customer‑focused</li><li>Calm under pressure and proactive when things get busy</li></ul>What’s in It for You<ul><li>Stable full-time role with clear impact on company growth</li><li>Supportive, close‑knit team environment</li><li>Opportunity to directly influence customer satisfaction and sales success</li><li>Hourly compensation + performance incentives/commission</li></ul>You’ll play a major role in revenue, customer experience, and first impressions—your work truly moves the business forward. Apply and share your resume or connect with our team by calling us at (563) 359-7535.
2026-05-01T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary / Contract
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-04-24T00:00:00Z