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12 results for Noc Technician in Danbury, CT

Desktop Support Analyst

East Hartford, CT
onsite
Temporary / Contract
25.00 - 30.00 USD / Hourly
Desktop Support Technician Location: East Hartford, CTEmployment Type: Contract (9-12 Months)Schedule: 40 Hours Per Week, Monday-Friday About the Opportunity: Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment. Responsibilities:<ul><li>Provide desktop and end-user support for employees across multiple locations</li><li>Troubleshoot hardware, software, networking, and peripheral device issues</li><li>Image, configure, deploy, and replace laptops and desktop computers</li><li>Support employee onboarding, workstation setup, and equipment provisioning</li><li>Manage and resolve support tickets while maintaining excellent customer service</li><li>Assist with hardware inventory and asset tracking activities</li><li>Support technology refresh initiatives and workstation deployment projects</li><li>Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives</li><li>Work closely with internal IT teams to ensure timely issue resolution</li><li>Document technical issues, resolutions, and support procedures</li></ul>
2026-07-23T19:48:42Z

Network Engineer

New York, NY
onsite
Temporary / Contract
67.29 - 77.91 USD / Hourly
We are looking for an experienced Network Engineer to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work in the asset management industry, focusing on high-level network design, implementation, and maintenance. The ideal candidate will have over seven years of experience in network engineering and a strong background in Cisco technologies and firewalls. Responsibilities: • Design, implement, and maintain network solutions using Cisco routers and switches. • Configure and manage Palo Alto firewalls to ensure network security. • Oversee the deployment and administration of Cisco ASA devices. • Implement and troubleshoot Border Gateway Protocol (BGP) to optimize network performance. • Monitor network performance and address issues to minimize downtime. • Collaborate with cross-functional teams to support network upgrades and improvements. • Provide technical expertise in diagnosing and resolving complex network problems. • Document network configurations, processes, and updates for future reference. • Ensure compliance with organizational and industry security standards. • Conduct regular assessments to identify and mitigate potential vulnerabilities.
2026-07-21T14:29:08Z

Help Desk Analyst II

East Hartford, CT
onsite
Temporary to Hire
25.00 - 30.00 USD / Hourly
Position OverviewWe are seeking an IT Support Analyst to provide hands-on technical support across a multi-site organization. This individual will assist with end-user support, desktop administration, infrastructure maintenance, and day-to-day technology operations. The ideal candidate will have strong troubleshooting skills, excellent customer service abilities, and experience supporting a Windows-based environment. Key Responsibilities<ul><li>Install, configure, and support desktop and laptop hardware and software.</li><li>Assist with employee onboarding and offboarding activities, including account setup and equipment deployment.</li><li>Troubleshoot hardware, software, network, and connectivity issues.</li><li>Support routine server maintenance, upgrades, and infrastructure-related initiatives.</li><li>Participate in IT projects and technology rollouts.</li><li>Perform a variety of technical support tasks as assigned by the IT team.</li><li>Maintain and update technical documentation and end-user guides.</li><li>Assist with administration of third-party business applications, including ERP systems.</li><li>Provide technology support across multiple office and operational locations.</li><li>Deliver responsive, customer-focused support to end users throughout the organization.</li></ul>
2026-08-05T14:13:45Z

Help Desk/Desktop Support Analyst

Norwalk, CT
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. This position supports employees across onsite and remote environments by delivering timely technical assistance for devices, applications, and connectivity issues. The role is well suited for someone who can balance end-user support, conferencing technology ownership, and day-to-day operational efficiency while maintaining a high standard of service and confidentiality. Responsibilities: • Provide technical support to onsite and remote employees by diagnosing and resolving issues involving computers, mobile devices, software applications, and network connectivity. • Manage incoming service requests from initial assessment through resolution, document work thoroughly in Jira, and route more advanced issues to the appropriate escalation path when needed. • Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, while ensuring systems, applications, and accessories are properly configured. • Guide users on effective use of hardware and software tools across multiple platforms and assist with installation, setup, and peripheral connectivity. • Take ownership of Zoom Rooms and Logitech-based meeting spaces by handling configuration, firmware updates, troubleshooting, and coordination with external vendors when required. • Monitor replacement parts and support inventory, keeping accurate records of repairs, maintenance activity, and device service history. • Coordinate with manufacturers or service providers to address faulty equipment while safeguarding sensitive employee and company information. • Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve workflow consistency.
2026-08-05T17:58:46Z

IT Application Support Specialist

New York, NY
onsite
Temporary to Hire
31.66 - 36.66 USD / Hourly
We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential is ideal for someone who enjoys solving technical issues, improving operational reliability, and partnering with users to keep warehouse and order-related processes running smoothly. The role will focus on application troubleshooting, integration monitoring, process analysis, and user enablement within a fast-paced cosmetics environment. Responsibilities: • Resolve application and system issues that affect day-to-day operations, minimizing downtime and restoring service quickly. • Investigate recurring incidents, determine underlying causes, and apply lasting fixes that improve overall system stability. • Oversee interfaces between connected platforms, address failed transactions, reprocess documents when needed, and coordinate with appropriate teams to close issues. • Compare and reconcile inventory data and transaction records across systems to support accurate fulfillment and timely order processing. • Review warehouse workflows, map current-state processes, and identify practical opportunities to improve efficiency and consistency. • Create clear user guides and training resources, then deliver instruction that supports compliance with established operating procedures. • Act as a functional expert on application configuration and operational best practices related to shipping, receiving, picking, and put-away activities. • Collaborate with business and technical stakeholders to document issues, communicate resolution progress, and support ongoing application performance. • Assist with hardware and access-related support needs as they relate to end-user productivity and system usage. • Contribute to continuous improvement efforts by identifying trends in support activity and recommending preventive measures.
2026-07-21T13:58:39Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting. Responsibilities: • Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services. • Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity. • Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance. • Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration. • Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage. • Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions. • Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions. • Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date. • Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors. • Participate in after-hours coverage and scheduled on-call support when needed.
2026-07-09T20:43:37Z

Help Desk/Desktop Support Analyst

Jamaica, NY
onsite
Temporary / Contract
19.79 - 24.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Jamaica, New York. This Long-term Contract position focuses on delivering responsive support across desktop systems, user accounts, productivity tools, and common hardware issues. The ideal candidate will combine strong troubleshooting skills with a service-oriented approach to ensure employees receive timely and effective technical help. Responsibilities: • Manage incoming support requests by logging issues accurately, maintaining ticket records, and escalating unresolved problems to the appropriate teams. • Provide hands-on and remote support for Windows 10 and Windows 11 devices, resolving system performance and usability concerns. • Assist users with Microsoft 365 applications such as Outlook and Teams, including access issues, configuration questions, and basic functionality support. • Perform routine Active Directory tasks, including password changes, account unlocks, and other entry-level user account administration. • Diagnose and resolve technical problems involving desktops, laptops, printers, peripherals, installed software, and network connectivity. • Install approved applications and updates while ensuring end-user systems remain compliant with support standards. • Deliver clear, detail-oriented assistance to employees with different levels of technical familiarity, maintaining a positive support experience.
2026-07-23T18:33:54Z

Help Desk/Desktop Support Analyst

Stamford, CT
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-07-13T17:18:35Z

IT Director(Data)

Poughkeepsie, NY
onsite
Permanent / Full Time
160000.00 - 250000.00 USD / Yearly
We are looking for an experienced IT Director(Data) to lead enterprise data strategy and strengthen analytics capabilities in Poughkeepsie, New York. This role will guide the direction of data governance, platform enablement, and business intelligence initiatives while partnering closely with leaders across the organization. The ideal candidate brings a strong background in modern data ecosystems, team leadership, and cross-functional collaboration to turn data into reliable, actionable business value. Responsibilities: • Define and drive the organization’s data strategy, aligning governance, engineering, and analytics priorities with broader business goals. • Lead and develop teams responsible for data management, reporting, and platform delivery, fostering accountability and continuous improvement. • Establish practical standards for data quality, stewardship, security, and lifecycle management across enterprise systems. • Oversee the design and optimization of modern data environments using platforms and tools such as Azure, Snowflake, Databricks, and Power BI. • Partner with executive stakeholders and operational leaders to identify opportunities where analytics can improve planning, performance, and decision-making. • Champion enterprise adoption of data-focused frameworks, policies, and change initiatives that improve consistency and organizational transparency. • Translate business needs into scalable data solutions, including initiatives supporting forecasting, asset insights, customer engagement, and other operational use cases. • Monitor delivery outcomes, prioritize investments, and ensure data programs meet regulatory, operational, and organizational expectations.
2026-07-14T18:08:36Z

IT Manager/Director

Port Washington, NY
onsite
Permanent / Full Time
150000.00 - 179000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead enterprise applications, reporting capabilities, and data-focused technology operations in Port Washington, New York. This role will oversee critical business systems, strengthen data governance practices, and help teams adopt modern tools that improve efficiency and decision-making. The ideal candidate brings strong leadership experience, deep expertise in Microsoft Dynamics 365 and Power BI, and a practical understanding of how AI-enabled solutions can support business performance. Responsibilities: • Direct day-to-day operations for enterprise applications, including administration, configuration, integration oversight, data-related activities, and end-user enablement across core business platforms. • Lead reporting and analytics support by guiding the creation, maintenance, and improvement of Power BI dashboards and operational reporting tools that align with established standards. • Implement and uphold data governance practices within enterprise systems and analytics environments to promote accuracy, consistency, compliance, and reliable reporting outcomes. • Identify data quality issues, control gaps, and compliance concerns, then recommend corrective actions and escalate risks when necessary. • Advance the rollout and practical use of approved AI technologies, helping teams apply new tools in ways that support organizational goals and governance expectations. • Manage, coach, and develop IT team members while fostering accountability, collaboration, and continuous improvement across the function. • Translate IT priorities into operational plans with clear milestones, execution targets, and measurable outcomes for enterprise application initiatives. • Monitor system performance, evaluate opportunities for improvement, and provide leadership with actionable recommendations to support prioritization and informed decision-making. • Support financial oversight for enterprise applications through budget tracking, forecasting input, and cost optimization planning, while also assisting with vendor performance reviews, contract administration, and renewal preparation.
2026-07-28T14:53:51Z

Salesforce Administrator (Remote)

River Edge, NJ
remote
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
We are looking for a Salesforce Administrator to support and enhance a secure, high-performing Salesforce environment for a legal organization in River Edge, New Jersey. This role focuses on platform configuration, advanced Flow automation, data integrity, and responsive support for business users across multiple departments. The ideal candidate brings strong administrative expertise, sound judgment around access and data protection, and the ability to turn operational needs into scalable Salesforce solutions. Responsibilities: • Administer user access by maintaining profiles, permission sets, roles, and sharing settings in a way that protects sensitive legal information and supports least-privilege security practices. • Configure and update core platform elements such as objects, fields, page layouts, record types, and validation rules to meet departmental needs. • Monitor and improve data quality by addressing duplicate records, maintaining consistent standards, and safeguarding the accuracy of information across the Salesforce org. • Create and refine reports and dashboards that provide leadership and department managers with meaningful operational insight and visibility. • Develop, test, and support advanced Salesforce Flow solutions, including screen flows, record-triggered flows, scheduled flows, subflows, and autolaunched automations. • Review incoming automation requests, identify the most effective declarative solution, and coordinate with development resources when custom work is necessary. • Maintain existing automations through troubleshooting, documentation, optimization, and updates to keep processes stable as business requirements change. • Partner with stakeholders to gather requirements, document business needs clearly, and translate them into configuration plans or well-defined escalation notes for technical teams. • Deliver user support and training by resolving platform questions, guiding best practices, and helping teams use Salesforce effectively in their daily work. • Communicate proactively with stakeholders regarding priorities, delivery timelines, system constraints, and solution trade-offs.
2026-07-10T14:03:58Z

SAP S4 S2P Enablement & Support Specialist

Secaucus, NJ
remote
Temporary / Contract
51.46 - 59.59 USD / Hourly
We are looking for an experienced SAP S4 S2P Enablement & Support Specialist to support business users within a retail fashion environment in Secaucus, New Jersey. This Long-term Contract position focuses on strengthening day-to-day Source-to-Pay operations for finished goods while improving user adoption, process consistency, and operational performance. The role is well suited for a business-facing SAP specialist who can bridge procurement processes and system support across Procurement, Inbound Logistics, and reporting activities. Responsibilities: • Provide front-line assistance to business teams using SAP S/4HANA and Fiori for Source-to-Pay processes related to finished goods. • Guide Procurement, Inbound Logistics, and reporting users through issue resolution, process questions, and system-related troubleshooting. • Identify recurring process gaps, system defects, and improvement opportunities, then route them to the appropriate SAP support teams for follow-up. • Promote effective system usage by helping users adopt standard processes and best practices within the SAP S/4HANA Fashion Suite environment. • Partner with stakeholders to improve process execution and support ongoing optimization across procurement-related workflows. • Monitor user concerns and operational trends to recommend practical enhancements that improve efficiency and business outcomes. • Serve as a key liaison between business users and technical support resources to ensure timely communication and issue management.
2026-07-16T20:38:44Z