We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, and supporting staff with technology-related needs. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proactive approach to customer support.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for Windows PCs, Microsoft Office applications, Zoom, Slack, and secure file transfer systems.<br>• Ensure seamless functionality during scheduled meetings by proactively managing room technology and resolving interruptions.<br>• Diagnose and resolve a range of IT issues, including hardware failures, software errors, connectivity challenges, and access problems.<br>• Track and manage IT support requests using a ticketing system, escalating complex issues when necessary.<br>• Assist with system installations, upgrades, and updates while contributing to IT-related projects.<br>• Uphold security protocols and compliance standards when handling sensitive files and confidential information.<br>• Provide training and guidance to employees on commonly used IT tools and applications.<br>• Collaborate with remote IT teams to support cross-office initiatives and system-wide projects.
<p>We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to users, addressing issues with hardware, software, and network connectivity.</p><p>• Manage and maintain Active Directory, including user account setups and permission changes.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.</p><p>• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.</p><p>• Assist in configuring and deploying new hardware and software systems.</p><p>• Conduct Windows server maintenance, administration, and troubleshooting.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Collaborate with other IT team members to implement solutions and improve processes.</p><p>• Educate users on best practices and preventative measures for common IT issues.</p><p>• Maintain detailed records of technical incidents and resolutions.</p><p>• Uphold company standards for customer service and technical support quality.</p>
We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in providing technical support and resolving system-related issues for end-users. This is an excellent opportunity for individuals with strong troubleshooting skills and a passion for ensuring smooth IT operations.<br><br>Responsibilities:<br>• Provide timely and effective technical support to resolve hardware, software, and system issues.<br>• Manage and maintain Active Directory accounts, ensuring proper access and security settings.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Respond to service desk tickets promptly, documenting resolutions and escalating issues when necessary.<br>• Assist end-users with basic troubleshooting and provide guidance on system usage.<br>• Collaborate with IT teams to identify recurring issues and implement solutions.<br>• Maintain accurate records of technical support activities and updates.<br>• Ensure compliance with company policies and procedures while addressing IT-related concerns.<br>• Test and deploy software updates and patches as needed.<br>• Deliver exceptional customer service to enhance user satisfaction and productivity.
We are looking for an experienced Level 2 Helpdesk Engineer to join our dynamic team in New York, New York. In this role, you will provide advanced technical support, troubleshoot complex issues, and ensure smooth operations across various IT environments. This position is ideal for professionals who excel in problem-solving and are passionate about delivering exceptional service in a fast-paced, hands-on environment.<br><br>Responsibilities:<br>• Provide Level 2 technical support to diagnose and resolve complex IT issues across infrastructure, cloud services, and endpoint management.<br>• Troubleshoot and manage Microsoft 365 applications, including Exchange Online, Teams, SharePoint, and OneDrive.<br>• Administer Windows Server and Windows OS environments, ensuring optimal performance and reliability.<br>• Support VMware vSphere and vCenter environments, including setup and maintenance.<br>• Design and implement Azure and hybrid cloud solutions to meet client needs.<br>• Utilize PowerShell to automate tasks and streamline IT operations.<br>• Deploy and manage endpoint solutions using Microsoft Intune and Windows Autopilot.<br>• Collaborate with Level 1 engineers to provide guidance and mentorship.<br>• Maintain detailed documentation of processes, solutions, and technical standards.<br>• Participate in root cause analysis and implement long-term fixes to recurring issues.
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
<p>Join our dynamic and growing Managed IT Services Provider as a Level 3 IT Helpdesk Engineer. We are looking for a highly skilled technical leader to serve as the final escalation point for complex technical issues across diverse client environments. This in-person position is ideal for senior engineers who thrive in high-accountability, hands-on MSP settings.</p><p>Key Responsibilities:</p><ul><li>Act as the top-level escalation for complex production issues.</li><li>Diagnose and resolve advanced problems in infrastructure, cloud, identity, and applications.</li><li>Lead root cause analysis and implement long-term remediation solutions.</li><li>Design, implement, and maintain enterprise-grade IT solutions.</li><li>Take ownership of complex technical projects for both clients and internal teams.</li><li>Ensure seamless transition of new services and solutions into support.</li><li>Mentor and support Level 1 and Level 2 engineers.</li><li>Maintain thorough documentation and uphold technical standards.</li></ul><p>Technical Focus Areas:</p><ul><li>Administer and support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).</li><li>Manage Windows Server and Windows OS environments.</li><li>Troubleshoot and manage VMware vSphere/vCenter systems.</li><li>Design and support Azure and hybrid cloud environments, including Azure Virtual Desktop (WVD), FSLogix, and multi-session Windows.</li><li>Implement and maintain SAML SSO, MFA, and cloud identity solutions.</li><li>Lead endpoint management with Microsoft Intune / Endpoint Manager and deploy Windows Autopilot.</li><li>Automate processes using PowerShell scripting.</li></ul><p><br></p>
<p>Financial Analyst – <strong>Hybrid </strong>Role in Stamford</p><p><br></p><p>A growing consumer products company is seeking a Financial Analyst to join their team. You’ll be directly supporting the supply chain finance function, collaborating closely with inventory and logistics teams, and owning critical reporting and analysis that drives business decisions.</p><p><br></p><p>This is a hybrid opportunity — <strong>mostly remote, with just 1 day on-site per week.</strong></p><p><br></p><p>Compensation: $85–90K + 15% bonus</p><p><br></p><p>What you’ll do:</p><ul><li>Track and analyze supply chain costs to help the business understand where money is being spent and where savings can be found</li><li>Partner with cross-functional teams to forecast costs and plan budgets for warehousing, shipping, and other operational expenses</li><li>Support the month-end close by reviewing and analyzing supply chain costs, ensuring accuracy in reporting</li><li>Build reports that clearly show trends, opportunities, and potential risks</li><li>Spot patterns in data and suggest actionable solutions to improve processes and reduce costs</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure seamless operation of computer systems and networks for employees and teams. Your expertise will help resolve technical issues, maintain hardware and software functionality, and optimize user experiences.<br><br>Responsibilities:<br>• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.<br>• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.<br>• Resolve hardware and software problems, including desktop imaging and computer reboots.<br>• Troubleshoot network connectivity issues across LAN/WAN environments.<br>• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.<br>• Assist with setup and management of conference rooms, including video and audio equipment.<br>• Support Office 365 applications, ensuring their functionality and integration.<br>• Collaborate with teams to diagnose and resolve issues with routers and switches.<br>• Maintain and update desktop hardware to meet organizational standards.<br>• Provide guidance and training to users on system functionalities and best practices.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
We are looking for an experienced Desktop Support Analyst to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work with cutting-edge technologies and provide high-level support for both hardware and software systems. The ideal candidate will have a strong background in troubleshooting, system administration, and working with Apple devices.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for hardware, software, and mobile devices, including Apple products.<br>• Manage and configure Apple devices using Jamf Pro to ensure optimal performance and security.<br>• Administer user accounts and access permissions using Okta.<br>• Diagnose and resolve system issues across a range of technologies, including Cisco and Citrix platforms.<br>• Perform routine maintenance and upgrades for computer hardware and software systems.<br>• Offer guidance and training to end-users on device functionality and system applications.<br>• Collaborate with IT teams to implement solutions for complex technical challenges.<br>• Maintain detailed documentation of technical issues, solutions, and system updates.<br>• Ensure compliance with organizational policies for IT systems and user access.<br>• Continuously monitor and improve system performance and reliability.
<p><strong>Job Title: </strong>Accounting Analyst</p><p><strong>Location: </strong>New Haven, CT <strong><em>(On-site, 5 days / week with flexibility)</em></strong></p><p><strong>Position Type:</strong> Full-Time / Permanent</p><p><strong>Recruiter Contact:</strong> Abby Harpp – abby.harpp@roberthalf</p><p><strong>Job Reference: </strong>AH0013369790</p><p><br></p><p>We are seeking an <strong>Accounting Analyst</strong> to join the team of a multi-state construction services company supporting a broad range of commercial and residential projects. This is role is focused on day-to-day accounting, job costing, and financial reporting, with direct exposure to the Controller, CFO, and project teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain general ledger and perform account reconciliations</li><li>Post journal entries; support month- and year-end close</li><li>Prepare and analyze financial and job cost reports</li><li>Manage AP processing and invoice workflows</li><li>Handle AR, billing, collections, and cash application</li><li>Process progress billings, retainage, change orders, and lien waivers</li><li>Partner with project managers on job cost tracking</li><li>Support payroll, including certified payroll reporting</li><li>Assist with audits, tax, and ad-hoc financial analysis</li></ul>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
<p><strong>Job Title: </strong>Senior Cost Analyst</p><p><strong>Location:</strong> Southington, CT</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013213047</p><p><br></p><p>This is a great opportunity to join a well-run manufacturing finance team where processes are streamlined, leadership is supportive, and work/life balance is genuinely respected. You’ll partner closely with operations and leadership while playing a key role in cost analysis, profitability, and decision support.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Own and analyze <strong>manufacturing cost accounting</strong>, including standard vs. actuals and variance analysis</li><li>Prepare <strong>profit center P& Ls</strong>, product mix analysis, and margin reporting</li><li>Support <strong>month-end close</strong> with journal entries and ad-hoc financial analysis</li><li>Provide detailed costing and financial insight for <strong>new product development and investment decisions</strong></li><li><strong>Lead the annual standard cost roll</strong>, ensuring accurate allocation across products</li><li>Partner with leadership on <strong>pricing strategy, efficiency improvements, and benchmarking</strong></li><li><strong>Support manufacturing operations across inventory, purchasing, and physical inventory</strong></li><li><strong>Collaborate with corporate finance and help adapt or enhance cost accounting systems</strong></li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Down-to-earth <strong>Controller and VP of Finance</strong> with a true team-first mindset</li><li>Tight-knit, collaborative finance group where everyone pitches in</li><li><strong>Excellent work/life balance</strong> with generous PTO and a <strong>company shutdown between Christmas & New Year’s</strong></li><li>Extremely <strong>organized and standardized processes</strong> </li><li><strong>Strong internal promotion track</strong> (recent analyst promoted to Senior just after one year)</li><li>High visibility role with frequent exposure to the <strong>GM and business leaders</strong></li></ul><p><strong>Requirements</strong></p><ul><li>3–5+ years of experience in cost accounting, accounting, finance, or analysis within manufacturing</li><li>Candidates from public accounting with manufacturing exposure are welcome</li><li>Strong ERP experience and solid Microsoft Excel skills</li><li>Someone hands-on, analytical, and eager to grow with the business</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013213047.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>We are looking for a dedicated Financial Analyst to join our team in Upper Saddle River, New Jersey. The ideal candidate will excel in financial analysis and modeling, supporting the organization’s decision-making process with accurate insights and data-driven recommendations. This role is an excellent opportunity for someone who is detail-oriented and passionate about turning complex financial data into actionable strategies.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage daily financial operations for the speaker bureau, including budgeting, forecasting, accruals, and variance analysis</li><li>Develop and oversee Statements of Work (SOWs), ensuring required approvals</li><li>Create and manage budgets, proposals, and complex SOWs</li><li>Prepare and deliver monthly budgets, accrual reports, and financial updates</li><li>Partner with Program Directors to review monthly accruals</li><li>Ensure accurate reconciliations and client-ready financial reports</li><li>Provide invoicing details to Accounts Receivable for timely billing</li><li>Set up new projects, including job numbers and records</li><li>Ensure compliance with internal and client SOPs</li><li>Support client meetings, accrual discussions, and process improvement efforts</li></ul>
<p><strong>Senior Financial Analyst, Norwalk CT </strong></p><p><br></p><p>Transform large manual data sets into automated reporting</p><p>Leverage financial statements and business flow knowledge to contextualize analysis</p><p>Streamline reporting and support company wide decision making</p><p><br></p><p><strong>Why You’ll Love It Here</strong></p><ul><li>Tenured, supportive team</li><li><strong>Great Benefits:</strong> Medical, Dental, Vision, and 401(k) with company match</li><li>Hybrid schedule </li></ul>
<p>We are looking for a skilled Financial Analyst to oversee financial planning, budgeting, and strategic analytics for our organization. This role requires an individual with a strong background in financial modeling and variance analysis. Based in Stamford, Connecticut, this position offers an excellent opportunity to contribute to impactful decision-making through comprehensive financial insights.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage the annual budget, ensuring alignment with organizational goals and objectives.</p><p>• Perform comprehensive variance analyses to identify trends, risks, and opportunities.</p><p>• Create detailed financial models to support business decisions and long-term strategy.</p><p>• Oversee the financial planning and analysis (FP& A) process, providing actionable insights to senior leadership.</p><p>• Lead the preparation of regular financial forecasts and reports with accuracy and timeliness.</p><p>• Collaborate with cross-functional teams to streamline budgeting and reporting processes.</p><p>• Evaluate and recommend strategies to optimize financial performance and operational efficiency.</p><p>• Ensure compliance with financial regulations and internal policies.</p><p>• Present key findings and recommendations to stakeholders, including executives and board members</p>
<p>The marketing retention analyst will work alongside the broader marketing and BI teams to identify areas of opportunity to retain our most valuable assets and drive further business growth. They will support a culture of data driven decision making, provide actionable insights and recommendations as well as identify key opportunities and efficiencies within the broader marketing business, including CRM, omnichannel and loyalty. The ideal candidate will be a motivated analytical thinker who thrives in collaborative environments to inform key business decisions. They will also need to efficiently manage multiple projects across several different key business priorities within the marketing space. It is vital for this person to feel comfortable interfacing with key internal and external business leaders. </p><p><strong>Responsibilities </strong></p><p>· Responsible for leading the development and delivery of actionable insights and analysis in response to key business questions</p><p>· Efficiently manage multiple short- and long-term projects to keep on track with deadlines and continue to push the business forward</p><p>· Lead the analytics strategy within the CRM, Omnichannel & Loyalty space in collaboration with the marketing business leads</p><p>· Interface with internal and external stakeholders regularly to identify areas of focus within the business </p>
<p>This is a high-impact logistics + import operations role where you’ll own international shipments end-to-end.</p><p>If you like coordinating vendors, negotiating freight, and being the person who keeps everything moving smoothly (and compliant), this is a great seat with real stability and growth.</p><p><br></p><ul><li>You’ll manage the full lifecycle of inbound imports and related compliance:</li><li>Purchase orders + supplier coordination through their ERP</li><li>Coordinate export loading instructions for LCL (less-than-container) shipments</li><li>Book ocean freight with forwarders and negotiate rates to secure best pricing</li><li>Track shipments after loading: container updates, vessel info, ETA, delivery timing</li><li>Validate costs and invoices: check cheese cost iImpornvoices and reconcile in systems</li><li>Set up new import items in A-ware and Seafrigo inventory</li><li>Maintain item costs inside M3 and adjust when needed</li><li>Own Canada shipments end-to-end (orders, proforma invoices for Customs, manual billing)</li><li>Handle any FDA / USDA / Customs issues and communicate directly with government agencies</li><li>Ensure compliance across the company including FDA Facility Registration, FSVP, and food safety regulations</li></ul><p><br></p><p><br></p>
<p><strong>Hedge Fund - Senior Accountant / Analyst - Hybrid.</strong></p><p><br></p><p>Our client the Commodity trading division of a global Hedge Fund based in Stamford, CT continues to build out their team. This role directly supports the energy and metals trading businesses and focuses on:</p><p><br></p><p>1) Calculating the daily trading P& L, Trade / deal profitability / analytics.</p><p>2) Ensuring accurate pricing / mark to market.</p><p>3) Month-end GL reporting.</p><p><br></p><p>The firm has an excellent, positive, team-based culture. They are on a flexible hybrid schedule.</p><p><br></p><p><br></p>
<p>A growing company in Garden City is seeking a EDI Specialist to join their team on a temporary to permanent basis. This is a great mixed role for someone who likes having variety in their day. You’ll split your time between EDI/portal work and basic Accounts Payable, with a stable schedule and strong conversion potential. </p><p><br></p><p>What you’ll be doing</p><p><br></p><ul><li>70% EDI / Portal Support (Large Companies like Walmart etc.)</li><li>Monitor and manage EDI transactions (orders, invoices, acknowledgements)</li><li>Troubleshoot exceptions, mismatches, and workflow issues</li><li>Coordinate with internal teams and customers/vendors to keep orders flowing smoothly</li><li>30% Accounts Payable</li><li>Enter and code invoices</li><li>Support approvals and invoice tracking</li><li>General AP processing and organization</li></ul><p><br></p><p><br></p>
We are looking for a meticulous and detail-oriented Billing Analyst to join our team in New York, New York. In this long-term contract role, you will play a vital part in ensuring accurate and timely invoicing, maintaining billing records, and resolving discrepancies. The ideal candidate will bring strong analytical skills, proficiency in billing systems, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Prepare and process invoices and credit memos accurately and in a timely manner.<br>• Input billing data into the system while ensuring compliance with organizational standards.<br>• Address customer inquiries promptly and manage requests efficiently.<br>• Verify data accuracy between source systems and the billing platform to prevent errors.<br>• Organize and maintain billing statements and payment details received from external sources.<br>• Investigate customer disputes and variances related to pricing or service generation.<br>• Collaborate with the accounting team to share updates on pending issues or investigations.<br>• Support the Revenue Manager and Director of Revenue Accounting with ad-hoc tasks as needed.<br>• Ensure adherence to internal controls and organizational billing requirements.
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p><strong>Position Overview:</strong></p><p>The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service.</p>
We are looking for an experienced Financial Analyst to join a dynamic team in the non-profit sector. This long-term contract position offers an opportunity to contribute to critical financial planning and analysis efforts while supporting impactful organizational goals. Based in New York, New York, this role is ideal for professionals with strong financial expertise and a commitment to driving results.<br><br>Responsibilities:<br>• Prepare and analyze monthly financial reports to ensure accuracy and compliance with organizational standards.<br>• Develop and manage annual budgets, collaborating with team members across departments.<br>• Conduct grant reporting and ensure alignment with funding requirements.<br>• Perform financial modeling and ad hoc analyses to support decision-making processes.<br>• Identify and analyze variances in financial data, providing actionable insights to stakeholders.<br>• Utilize advanced Excel skills to organize, interpret, and present data effectively.<br>• Support accounting functions as necessary to maintain accurate financial records.<br>• Contribute to data mining efforts to uncover trends and enhance forecasting capabilities.<br>• Collaborate with cross-functional teams to enhance financial planning processes.<br>• Provide recommendations for improving financial efficiency and enhancing resource allocation.
<p>We are looking for a skilled Programmatic Media Buyer to join our team on a long-term contract basis in Manhattan, NY. This role is ideal for someone with a strong background in digital media and brand marketing, who thrives on analyzing data and optimizing campaign performance. If you have a passion for innovation and are eager to explore emerging programmatic environments, this is an excellent opportunity to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute digital media campaigns using DSP platforms such as DV360, Yahoo, and Amazon.</p><p>• Monitor campaign performance and utilize optimization strategies to achieve key performance metrics.</p><p>• Analyze data from dashboards and reports to provide actionable insights and recommendations.</p><p>• Manage multiple campaigns simultaneously, ensuring precision and adherence to deadlines.</p><p>• Collaborate with internal teams and external vendors to align strategies and achieve marketing objectives.</p><p>• Create detailed documentation and reporting to track campaign progress and results.</p><p>• Troubleshoot issues related to campaign execution and provide timely solutions.</p><p>• Drive innovation by exploring and implementing strategies in emerging programmatic environments, including audio.</p><p>• Optimize budget allocation and media buying processes to maximize return on investment.</p><p>• Design and maintain dashboards to streamline reporting and performance tracking.</p>
