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4 results for Customer Service Manager in Danbury, CT

Customer Service Manager

Bristol, CT
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
Customer Service ManagerWe are partnering with a manufacturing company in the Bristol, CT area to hire a Customer Service Manager. Based on general knowledge.Key Responsibilities:<ul><li>Lead and support a team of Customer Service Coordinators and Representatives.</li><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Provide daily guidance, workflow oversight, and troubleshooting support for complex projects.</li><li>Help coordinate team workload and resolve project-related issues.</li><li>Maintain accurate project data and documentation.</li><li>Manage higher-complexity projects and key customer relationships.</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul> What We’re Looking For:<ul><li>At least 3 years of experience in commercial construction or manufacturing.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Strong ERP and Microsoft Office skills.</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul>If you’re interested in learning more, please apply today or contact Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)
2026-05-21T00:00:00Z

Customer Service Representative

Northvale, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently. Responsibilities: • Enter and update order details, customer account information, and service-related records with accuracy and attention to detail. • Share repair estimate information with customers and help coordinate timely follow-up communication. • Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed. • Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary. • Review incoming fax communications and distribute documents to the correct individuals or departments. • Support day-to-day administrative activities that help the customer service function operate smoothly. • Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
2026-05-21T00:00:00Z

Account Manager

Mahwah, NJ
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team. Responsibilities:• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.• Develop strong relationships with clients to drive sales growth and enhance account spending.• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.• Conduct site evaluations and provide consultations to support capital equipment sales.• Represent the company at annual trade shows alongside team members to showcase products and services.• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.
2026-04-27T00:00:00Z

Account Manager

Upper Saddle River, NJ
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for an Account Manager to support relationship coordination and scheduling activities near Ramsey, New Jersey. This Long-term Contract opportunity is ideal for someone who is highly organized, communicates with polish, and can keep multiple priorities moving smoothly. The person in this role will oversee outreach, calendar coordination, and follow-up logistics while helping ensure a seamless experience for external stakeholders. Responsibilities:• Build and maintain clear, detail-oriented communication with key medical experts to confirm availability and arrange meetings or engagements• Drive scheduling activities from initial outreach through final confirmation, ensuring timelines and participant needs are aligned• Manage ongoing follow-up with external contacts and internal stakeholders to keep appointments, requests, and related details on track• Coordinate logistical elements associated with scheduled interactions, including timing, meeting details, and required documentation• Monitor calendars and resolve conflicts proactively to support efficient planning and minimal disruption• Maintain accurate records of communications, scheduling updates, and engagement status for visibility and continuity• Partner with cross-functional teams to support smooth execution of account-related coordination activities
2026-05-21T00:00:00Z