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189 results for Customer Service Manager in Danbury, CT

Customer Account Manager
  • Wallingford, CT
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><strong>Customer Account Manager/Procurement Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Manager role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
  • 2025-09-15T23:54:21Z
Account Manager
  • Bergen County, NJ
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.</p><p>• Develop strong relationships with clients to drive sales growth and enhance account spending.</p><p>• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.</p><p>• Conduct site evaluations and provide consultations to support capital equipment sales.</p><p>• Represent the company at annual trade shows alongside team members to showcase products and services.</p><p>• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.</p>
  • 2025-09-11T14:24:17Z
Customer Service Representative
  • Rockleigh, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
  • 2025-09-15T21:04:33Z
Client Service Associate
  • New York, NY
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Join a well-established, independent wealth management firm with a long-standing reputation for delivering personalized investment strategies to high-net-worth individuals, families, and institutions. Our client is seeking a Client Service Associate to support a dynamic Private Wealth Advisory team. This is an excellent opportunity for a motivated, detail-oriented professional looking to grow within the private wealth management space. You’ll be working directly with high-net-worth clients and gain hands-on exposure to multiple areas of the business—from onboarding and account servicing to client communications and marketing support.</p><p><br></p><p>Responsibilities of this position will include:</p><p>·      Manage new client onboarding and account setup</p><p>·      Handle day-to-day service requests (wires, transfers, maintenance)</p><p>·      Support relationship management for select clients</p><p>·      Liaise with attorneys, accountants, and custodians</p><p>·      Prepare client communications and quarterly reports</p><p>·      Assist in marketing efforts: update materials, create presentations, and support email campaigns</p><p>·      Participate in developing better client communications and social media initiatives</p><p><br></p><p>For immediate consideration for this position please email Alex.Muzaurieta@roberthalf.</p>
  • 2025-10-09T15:09:13Z
Workplace Exp Coordinator
  • New York, NY
  • onsite
  • Temporary
  • 25.81 - 25.81 USD / Hourly
  • <p><strong><em><u>This is a PART-TIME ROLE!!</u></em></strong></p><p><br></p><p><strong>Shift Schedule:</strong></p><ul><li>Part-time: Tuesday, Wednesday, and Thursday</li><li>Hours: 7:30 AM – 4:30 PM</li><li>Schedule based on busy office days</li></ul><p><strong>Job Summary:</strong></p><p>The Workplace Experience Coordinator provides exceptional front-of-house services to employees and guests. This role ensures a welcoming and professional environment by managing reception services, wayfinding, lobby appearance, visitor tracking and reporting, refreshments, campus tours, meeting support, and various workplace services as needed.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Warmly greet all employees and visitors entering the facility.</li><li>Answer phone calls in a professional and friendly manner.</li><li>Manage and maintain accurate records and logs of service requests.</li><li>Provide timely and thorough responses to employee and visitor inquiries.</li><li>Coordinate and confirm recreational, dining, and business activities.</li><li>Represent the Workplace Concierge team as the point-of-contact for the facilities team.</li><li>Follow and support property-specific security and emergency procedures.</li><li>Respond calmly and efficiently to emergency situations and make appropriate notifications.</li><li>Assist with mail and package handling, including shipping and cleaning support.</li><li>Provide support with event coordination including setup, breakdown, and delivery of supplies.</li><li>Assist with onboarding and workplace services such as office supplies and maintenance work orders.</li></ul><p><br></p>
  • 2025-09-30T12:58:46Z
Sr Service Desk Technician
  • Jersey City, NJ
  • onsite
  • Permanent
  • 65000.00 - 100000.00 USD / Yearly
  • <p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
  • 2025-10-02T14:58:47Z
Account Supervisor/Director
  • New York, NY
  • onsite
  • Temporary
  • 39.59 - 45.84 USD / Hourly
  • We are looking for an experienced Account Supervisor/Director to lead client relationships and oversee strategic account management initiatives. This long-term contract position is ideal for a detail-oriented individual with a strong background in managing client experiences, public relations, and annual planning processes. Based in New York, New York, this role requires a results-driven individual who can deliver impactful strategies tailored to client needs.<br><br>Responsibilities:<br>• Manage client accounts by fostering strong relationships and ensuring seamless communication.<br>• Develop and implement strategic plans to meet business objectives and client expectations.<br>• Oversee the execution of public relations campaigns and account services, ensuring alignment with client goals.<br>• Collaborate with internal teams to deliver high-quality client experiences and innovative solutions.<br>• Lead annual planning processes, including budgeting and resource allocation, to achieve desired outcomes.<br>• Provide strategic direction to clients, aligning their goals with actionable plans.<br>• Monitor account performance and deliver regular reports to stakeholders.<br>• Address client concerns promptly, ensuring satisfaction and maintaining trust.<br>• Stay updated on industry trends to inform strategic recommendations and improve service delivery.<br>• Drive continuous improvement in account management practices to enhance overall efficiency.
  • 2025-09-05T15:09:02Z
Executive Assistant
  • Melville, NY
  • onsite
  • Temporary
  • 27.00 - 32.00 USD / Hourly
  • <p>Excellent opportunity for a detail-oriented executive assistant (executive administrative assistant)</p><p>We are looking to hire a professional, highly-skilled executive assistant to maintain various administrative duties for the executive management team.</p>
  • 2025-09-19T13:34:07Z
Customer Service Representative
  • Stamford, CT
  • remote
  • Temporary
  • 22.00 - 22.00 USD / Hourly
  • <p>We are looking for a Customer Service Specialist to join our team, tasked with building strong relationships with clients, addressing their inquiries, and delivering exceptional customer experiences. As the primary point of contact for diverse customer needs, the ideal candidate will thrive in a fast-paced, collaborative environment and demonstrate an empathetic, solutions-oriented approach.</p>
  • 2025-09-29T20:49:10Z
Service Desk Analyst
  • Woodbury, NY
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
  • 2025-09-26T17:29:10Z
receptionist
  • Melville, NY
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
  • 2025-09-19T14:08:50Z
Customer Care Associate
  • Stamford, CT
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Care Associate to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment within the waste and environmental management industry.<br><br>Responsibilities:<br>• Foster strong relationships with customers by actively listening and addressing their needs with customized solutions.<br>• Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience.<br>• Accurately document all customer interactions and transactions in organizational systems.<br>• Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction.<br>• Participate in ongoing training and coaching sessions to enhance skills and improve service delivery.<br>• Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries.<br>• Provide clear and concise information to customers regarding services, policies, and procedures.
  • 2025-09-29T17:04:48Z
Customer Service Representative
  • Wayne, NJ
  • onsite
  • Contract / Temporary to Hire
  • 15.04 - 17.41 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Wayne, New Jersey. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic environment while delivering exceptional service to customers. In this role, you will play a vital part in ensuring smooth operations and client satisfaction.<br><br>Responsibilities:<br>• Assist customers on the showroom floor by addressing inquiries and providing product information.<br>• Plan and coordinate delivery routes to ensure efficiency and timely service.<br>• Communicate delivery updates to customers, including estimated times and status changes.<br>• Perform basic mathematical calculations as needed for pricing and order management.<br>• Create detailed price sheets using Excel to support sales and operations.<br>• Respond to inbound calls with professionalism, addressing customer questions and concerns.<br>• Accurately process order entries and maintain organized records.<br>• Handle both inbound and outbound calls to ensure effective communication with clients.
  • 2025-09-26T17:53:57Z
Customer Service Representative
  • Carlstadt, NJ
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis. This role is based in Carlstadt, New Jersey, and offers an excellent opportunity to contribute to a fast-paced wholesale distribution environment. The ideal candidate will excel in administrative tasks and customer interactions, ensuring smooth operations and high-quality service.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely placement.<br>• Coordinate shipments and oversee the creation of shipping documentation.<br>• Generate and finalize invoices for completed orders.<br>• Scan and organize documents for record-keeping and compliance.<br>• Provide general administrative and clerical support to assist various departments.<br>• Respond to inbound customer inquiries promptly and professionally.<br>• Utilize Salesforce.com to track customer interactions and order details.
  • 2025-10-08T15:49:05Z
Tax Manager
  • Rocky Hill, CT
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • Tax Manager! <br>Target salary to $130,000, maybe more, plus bonus! <br>Flexibility when needed <br>Wealth Management <br>Email [email protected]..... (don’t forget the “m” in “.com” <br><br>REFERENCE DS 0013307561<br>Email [email protected].... <br><br><br>A well-established and reputable Wealth Management company is adding Tax planning, support, advisory and compliance to the many services they provide to their high-net-worth clients. This is a great opportunity to use your individual and estate tax knowledge and strong communication skills to provide the customer service you enjoy without the pressure of working for a CPA firm. You will take the lead in setting up the platform to maximize efficiency. The firm is known for being generous to its employees and is committed to staying independent and growing. They are ready to make an investment in you and what is needed to grow this service. <br><br>Minimum requirements include a CPA or in process, strong individual and estate tax compliance, planning and research and strong communication skills to be able to explain tax laws and impacts in laymen’s terms to clients. <br><br>Base salary range is to $130,000 plus 10% bonus. <br><br>If you meet the minimum requirements and want to learn more about this opportunity, email your resume as a word document to Duane E. Sauer, CPA at [email protected] or reach out to him on LinkedIn and reference DS0013307561. YES the “0” in “.c0m” should be the letter “o” when you email me vs. the number zero. I can explain. <br><br>DO NOT “APPLY” to this posting. <br><br>Email Duane directly or reach out on LinkedIn. <br><br>For quick consideration please me Duane directly at [email protected] vs. “applying” or me via LinkedIn. <br><br>Email [email protected]<br><br>Duane Sauer
  • 2025-09-26T21:58:46Z
Claims Examiner-Lost Time
  • New Haven, CT
  • remote
  • Temporary
  • 30.00 - 33.00 USD / Hourly
  • <ul><li><strong>Position: Claims Examiner - Lost Time (Contract Role)</strong></li><li><strong>Location: 555 Long Wharf Drive New Haven CT USA 06511-5941</strong></li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $30-33/per hour</strong></li><li><strong>Interview Process: Virtual interview 1-2 round of 30 minute interview</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><p>Job Schedule-100% ONSITE</p><p>Job hours-8:30am-5:00pm EST</p><p> </p><p>3 years of Workers Compensation Lost Time Claim Examiner or Commensurate Experience </p><p> </p><p>Duties and Responsibilities:</p><p>- Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process.</p><p>- Reviews claim and policy information to provide background for investigation.</p><p>- Conducts 3-part ongoing investigations obtaining facts and taking statements as necessary with insured claimant and medical providers.</p><p>- Evaluates the facts gathered through the investigation to determine compensability of the claim.</p><p>- Informs insureds claimants and attorneys of claim denials when applicable.</p><p>- Prepares reports on investigation settlements denials of claims and evaluations of involved parties etc.</p><p>- Timely administration of statutory medical and indemnity benefits throughout the life of the claim.</p><p>- Sets reserves within authority limits for medical indemnity and expenses and recommends reserve changes to Team</p><p>Leader throughout the life of the claim.</p><p>- Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them.</p><p>- Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered.</p><p>- Works with attorneys to manage hearings and litigation</p><p>- Controls and directs vendors nurse case managers telephonic cases managers and rehabilitation managers on medical management and return to work initiatives.</p><p>- Complies with customer service requests including Special Claims Handling procedures file status notes and claim reviews.</p><p>- Files workers compensation forms and electronic data with states to ensure compliance with statutory regulations.</p><p>- Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized.</p><p>- Works with in-house Technical Assistants Special Investigators Nurse</p><p>Consultants Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service.</p>
  • 2025-09-17T22:08:56Z
Patient Engagement Customer Service
  • Roslyn Heights, NY
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • <p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
  • 2025-10-07T16:58:54Z
Customer Service Representative
  • Woodland Park, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a skilled Inside Sales Representative to join our team in Woodland Park, New Jersey. This Contract-to-permanent position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys connecting with customers to provide exceptional service. As part of the manufacturing industry, you will play a key role in ensuring customer satisfaction and contributing to sales growth.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers proactively to identify potential sales opportunities and recommend tailored products or services.</p><p>• Handle customer returns efficiently by presenting alternatives such as exchanges or other solutions.</p><p>• Utilize upselling and cross-selling techniques to enhance customer experience and drive revenue.</p><p>• Maintain an in-depth understanding of product features, company policies, and promotional campaigns to provide accurate information.</p><p>• Record all customer interactions and activities using designated organizational tools.</p><p>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues effectively.</p><p>• Collaborate with the sales team to provide quotes and support inside sales efforts.</p><p>• Manage both inbound and outbound calls with professionalism and courtesy.</p>
  • 2025-09-23T19:18:57Z
Customer Experience Specialist
  • Lyndhurst, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
  • 2025-09-10T15:14:22Z
Materials Planner
  • Bohemia, NY
  • onsite
  • Temporary
  • 40.00 - 45.00 USD / Hourly
  • <p>About the Role</p><p>We are seeking an experienced Production/Material Planner to join our Interiors division in Bohemia, NY. Reporting to the Senior Materials Planning SIOP Manager, this role is responsible for overseeing the supply and demand planning process, improving planning systems, and ensuring predictable business performance. The ideal candidate will apply strong analytical skills, forecasting experience, and production planning knowledge to drive efficiency and deliver exceptional service to customers.</p><p>Key Responsibilities</p><ul><li>Manage scheduling processes, including qualitative and quantitative monitoring of production dates.</li><li>Plan, schedule, and maintain sales plans while supporting production orders.</li><li>Create and maintain valid work orders, due dates, and closure timelines.</li><li>Conduct Can-Build build analysis to ensure production readiness.</li><li>Analyze pre-order requests for material and labor availability to support customer requirements.</li><li>Monitor customer requirements and develop a level-loaded Master Production Schedule (MPS).</li><li>Maintain short- and long-term SIOP capacity profiles using standard tools.</li><li>Optimize inventory levels to balance customer service and inventory turns.</li><li>Lead cross-functional production meetings and communicate across all organizational levels.</li><li>Develop weekly and monthly sales estimates for assigned product lines.</li><li>Manage Item Master (IM) Planning Parameters to support replenishment strategies.</li><li>Proactively identify, prioritize, and track shortages.</li><li>Collaborate with New Product Introduction (NPI) teams, supporting planning bills of materials, prototype builds, and production readiness activities.</li></ul>
  • 2025-09-10T23:09:01Z
Office Administrator
  • Windsor Locks, CT
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p><strong><u>Office Administrator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite - 5 days per week in office role*</p><p><br></p><p>Robert Half has partnered with a well-respected and established organization in their search of an administrative professional to be the 'face and voice' of their business! This role will triage incoming phone calls, maintain the front lobby area, and support member of the executive team directly. Ideal background includes strong administrative and customer service experience, pleasant demeanor for all in-person/phone/email communications with internal and external professionals. We are looking for an organized and detail-oriented <strong><u>Office Administrator </u></strong>as this role is vital in ensuring smooth daily operations and providing exceptional administrative support across various functions. If you excel in multitasking, thrive in fast-paced environments, and have a knack for delivering top-notch customer service, we encourage you to apply.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Promptly manage incoming calls, emails, and visitors with professionalism </li><li>Maintain office calendars, coordinate meetings and travel for executive team.</li><li>Manage office supply orders for breakroom and restroom supplies</li><li>Maintain a tidy reception, handle incoming and outgoing mail.</li><li>Coordinate leadership team meetings and company events </li><li>Expense reports processing </li></ul><p>**Our client offers a very robust benefit package for all employees as well as a collaborative environment**</p><p><br></p><p><strong>For immediate consideration,</strong> please apply today and/or email your resume to: <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential. </p><p><br></p>
  • 2025-10-06T14:48:46Z
IT Operations Administrator
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • Key Responsibilities<br>Act as a trusted IT advisor to New York office employees, providing expert support and guidance across all levels.<br>Deliver responsive and effective support for Windows 11, Office 365, and collaboration tools including Microsoft Teams.<br>Administer and maintain Microsoft cloud services including Azure, Intune, Exchange Online, Defender, and Entra ID.<br>Manage service desk tickets, ensuring timely resolution and high-quality user experience.<br>Monitor and maintain the performance and availability of servers, storage, databases, and communication systems.<br>Troubleshoot and resolve LAN/WAN connectivity issues; escalate to vendors when necessary.<br>Support Cisco networking infrastructure and ensure reliable network operations.<br>Maintain IT security protocols, including firewall management, anti-virus protection, and access control.<br>Perform patch management, system installations, and configuration of Windows servers and desktops.<br>Maintain accurate technical documentation and contribute to IT policy and procedure updates.<br>Lead inventory management for IT assets, ensuring accurate records and best practices.<br>Required Skills & Experience<br>2–4 years of experience in IT operations or system administration.<br>Proficiency in:<br>Windows 11, Office 365, Azure, Intune, Exchange Online, Defender, Entra ID<br>Cisco Networking, LAN/WAN infrastructure<br>Network protocols including TCP/IP, DNS, DHCP<br>Strong troubleshooting and diagnostic skills across hardware, software, and cloud environments.<br>Excellent communication and customer service skills, with the ability to support executive-level users.<br>Experience with firewall technologies (SonicWALL preferred) and endpoint protection.<br>Ability to work independently and collaboratively in a fast-paced, detail oriented environment.
  • 2025-10-01T15:38:46Z
Staff Accountant
  • Hartford, CT
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Do you want to become a critical part of an innovative company? We are working on a Staff Accountant role in the Hartford area! The Staff Accountant will prepare journal entries, monthly and year-end closings, bank reconciliation and general ledger reconciliation. You'll be interested in this position if you want to perform internal reporting during the monthly close, participate in compliance, interact with our external auditors for quarterly reviews and annual audits, and review schedules reporting processes. </p><p><br></p><p>What you get to do every day:</p><p><br></p><p>- In-depth knowledge of reconciling month end balance sheet accounts</p><p>- Conduct month end close and compose journal entries with minimal supervision</p><p>- Analyze and coordinate a variety of financial data, and report it in a useful and understandable manner</p><p>- Support the month end, quarter end and year end closing process, which includes monthly financial close workbook preparation</p><p>- Prepare analyses for monthly balance sheets and income statements for management to report on</p><p>- Manage reconciliation, depreciation, and fixed asset ledgers</p><p>- Special projects and impromptu reporting, upon request</p><p>- Handle intercompany transactions, billings, and reconciliation</p><p>- Prepare journal entries and account reconciliations which include, but are not limited to, cash and prepaid expenses</p><p>- Periodically maintain and reconcile journal entries</p><p><br></p><p>Requirements Include: </p><p>- General ledger experience </p><p>- Bachelor's degree in Accounting, Finance, Business or equivalent degree and /or experience</p><p>- Reliable technology and analytical abilities</p><p>- Exceptional communication skills that provide the ability to interact with all levels of the organization with a high customer service orientation</p><p><br></p><p>Salary up to $65k + benefits! </p><p><br></p><p>If you meet the minimum requirements and want to learn more about this opportunity email your resume as a word document to Chelsea Halon at Chelsea.halon@roberthalf com </p>
  • 2025-09-04T20:48:47Z
Housing Assistant
  • Spring Valley, NY
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • We are looking for a dedicated Housing Assistant to join our team in Spring Valley, New York. This long-term contract position offers an excellent opportunity to provide administrative support and deliver exceptional customer service to residents. The role requires a tech-savvy individual who is comfortable handling challenging situations with professionalism and care.<br><br>Responsibilities:<br>• Provide administrative support to ensure smooth daily operations in the housing department.<br>• Assist residents with inquiries and address concerns in a courteous and empathetic manner.<br>• Utilize software tools and state guidelines effectively, following comprehensive training.<br>• Maintain accurate records and documentation related to housing programs and resident interactions.<br>• Communicate with residents professionally, including those experiencing challenges, to resolve issues.<br>• Collaborate with team members to ensure compliance with housing policies and procedures.<br>• Support leasing activities by managing applications and providing relevant information to prospective residents.<br>• Monitor and update housing databases to ensure information is current and organized.<br>• Handle a variety of administrative tasks, including scheduling and correspondence.<br>• Contribute to a positive and welcoming environment for residents and staff alike.
  • 2025-10-08T13:19:09Z
Help Desk Analyst
  • New York, NY
  • remote
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and offers an exciting opportunity to provide technical support and assistance to end users. The ideal candidate will excel in troubleshooting and resolving technical issues, ensuring smooth daily operations.<br><br>Responsibilities:<br>• Provide end-user support by addressing technical issues and resolving service desk tickets efficiently.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Manage and maintain Active Directory accounts, including password resets and user access.<br>• Assist with basic troubleshooting of hardware, software, and network connectivity issues.<br>• Configure and support multi-factor authentication systems such as Cisco Duo.<br>• Document and track all support requests to ensure timely resolution and follow-up.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Deliver exceptional customer service while communicating technical solutions clearly to non-technical users.<br>• Ensure all support activities comply with established company policies and procedures.
  • 2025-10-08T14:49:13Z
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