<p><strong>POSITION</strong>: Customer Service Associate (manufacturing industry)</p><p><u>TYPE</u>: Full-Time / Direct-Hire / Permanent (not temp or contract)</p><p><strong>CONTACT</strong>: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>WORK MODEL: Fully onsite, 5 days per week - core Mon-Fri business hours</p><p><br></p><p>Growing manufacturing company is hiring to expand their customer service team. They are a large well known international organization making an impact globally in multiple sectors. Reporting to the Customer Service Manager, you will be working on a team and responsible for responding to customer requests, and acting as a liaison between internal departments (sales, finance, production, etc.)</p><p><br></p><p><em><u>Overview of responsibilities include:</u></em></p><p>• Send order confirmations and respond to customer inquiries and concerns </p><p>• Support the Wholesale Team Leader in sales outreach, including phone communication, sending literature, and tracking samples </p><p>• Maintain accurate customer records, pricing details, and shipping information in our system </p><p>• Coordinate with internal teams to provide product information, specs, certifications, and pricing </p><p>• Follow up with current and past customers to explore new sales opportunities</p><p><br></p><p>The ideal candidate will have a minimum of 2 years of customer service experiencE. ERP experience preferred, MS Office, and great communication skills. </p><p><br></p><p>Salary ranges from $45,000-$55,000 with top notch benefits, and great team culture. </p><p><br></p><p><strong>To be considered</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com. </u></p>
<p><strong>Customer Account Manager/Procurement Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Manager role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
<p>We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.</p><p>• Develop strong relationships with clients to drive sales growth and enhance account spending.</p><p>• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.</p><p>• Conduct site evaluations and provide consultations to support capital equipment sales.</p><p>• Represent the company at annual trade shows alongside team members to showcase products and services.</p><p>• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.</p>
<p>We are looking for a dedicated Planning Analyst to join our manufacturing team in Bergen County, New Jersey. In this role, you will oversee customer portfolios and projects, ensuring that all processes are managed efficiently and in alignment with organizational procedures. The ideal candidate will foster strong relationships with customers, maintain detailed tracking systems, and communicate effectively to drive project success and enhance client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer portfolios and assigned projects, ensuring all activities align with organizational processes and departmental guidelines.</p><p>• Clarify customer requirements, including product specifications and delivery timelines, to ensure accurate processing.</p><p>• Monitor and track project details such as timelines, risks, and customer information to maintain exceptional organization.</p><p>• Provide timely updates to customers and internal teams, addressing potential risks to project timelines and ensuring proactive communication.</p><p>• Build customer loyalty by maintaining strong relationships, offering consistent follow-ups, and anticipating customer needs.</p><p>• Collaborate across departments to share critical information related to customer orders and lead times for seamless project execution.</p><p>• Respond promptly to inquiries from internal and external stakeholders, maintaining detailed documentation of all project tasks.</p><p>• Mentor and support Project Managers within the Customer Service team by sharing expertise and best practices.</p><p>• Uphold the company’s commitment to service excellence through effective communication and proactive problem-solving.</p><p>• Perform additional duties as assigned by management to support organizational objectives.</p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
We are looking for an experienced Account Supervisor/Director to lead client relationships and oversee strategic account management initiatives. This long-term contract position is ideal for a detail-oriented individual with a strong background in managing client experiences, public relations, and annual planning processes. Based in New York, New York, this role requires a results-driven individual who can deliver impactful strategies tailored to client needs.<br><br>Responsibilities:<br>• Manage client accounts by fostering strong relationships and ensuring seamless communication.<br>• Develop and implement strategic plans to meet business objectives and client expectations.<br>• Oversee the execution of public relations campaigns and account services, ensuring alignment with client goals.<br>• Collaborate with internal teams to deliver high-quality client experiences and innovative solutions.<br>• Lead annual planning processes, including budgeting and resource allocation, to achieve desired outcomes.<br>• Provide strategic direction to clients, aligning their goals with actionable plans.<br>• Monitor account performance and deliver regular reports to stakeholders.<br>• Address client concerns promptly, ensuring satisfaction and maintaining trust.<br>• Stay updated on industry trends to inform strategic recommendations and improve service delivery.<br>• Drive continuous improvement in account management practices to enhance overall efficiency.
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a long-term contract basis in Lyndhurst, New Jersey. In this role, you will be responsible for ensuring the accurate and timely processing of orders, managing customer communications, and maintaining seamless coordination with the warehouse. The ideal candidate will excel in data entry, customer service, and order management, contributing to a smooth operational workflow.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter and track customer orders, ensuring modifications and updates are promptly communicated to the warehouse.</p><p>• Process orders within an hour of receipt and send acknowledgments to the sender.</p><p>• Follow up on next-day orders and same-day orders with the warehouse to ensure timely delivery, providing status updates to the sender.</p><p>• Manage returns, exchanges, and refunds in accordance with company policies.</p><p>• Provide customers and sales representatives with accurate information regarding products, pricing, and order tracking within 24 hours of inquiries.</p><p>• Identify and resolve customer complaints or issues efficiently and professionally.</p><p>• Update customer information and order details using NetSuite to maintain accurate records.</p><p>• Stay informed about company products, services, promotions, and updates to provide knowledgeable support.</p><p>• Report recurring issues to management for further investigation and resolution.</p><p>• Collaborate with team members and other departments to address and resolve customer concerns effectively.</p>
<p>We are looking for a detail-oriented Logistics Specialist to support operations in a fast-paced logistics environment. This contract-to-permanent role involves managing inventory processes, ensuring accuracy, and contributing to the smooth functioning of the truck yard. This position requires individuals who can thrive in a dynamic setting and are comfortable standing for extended periods.</p><p><br></p><p>They are looking to hire an individual for both of the below schedules:</p><ul><li>Sunday - Tuesday 6 am - 6 pm</li><li>Thursday - Saturday 6 am - 6 pm</li></ul><p>Responsibilities:</p><p>• Organize and maintain the truck yard, overseeing activities such as scheduling and coordination.</p><p>• Ensure compliance with safety protocols for all trucks and personnel entering the yard.</p><p>• Collaborate with vendors and service providers to facilitate timely delivery and pickups.</p><p>• Supervise truck drivers and yard personnel, providing guidance and support.</p><p>• Keep accurate records of truck movements, deliveries, and inventory updates.</p><p>• Address customer service concerns, resolving issues efficiently and professionally.</p><p>• Implement security measures to safeguard the yard against theft and vandalism.</p><p>• Generate operational reports, highlighting safety concerns and maintenance needs.</p><p>• Assist with administrative tasks, including timecard management and billing inquiries.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p>Robert Half Financial Services are currently recruiting for a Client Service Director role for Treasury Services of a global Bank located in downtown Manhattan New York. Our client requires 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank, with knowledge of Treasury Services or Treasury Operations. The clients are large financial institutions, and this role assists with escalated queries and partner with the senior sales directors. The role is 4 days per week in the downtown Manhattan office.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Provide support for Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc.</li><li>Represent Global Client Service, leading Incidents, driving Client Engagement, Communication, etc. </li><li>Ensuring appropriate oversight & governance of our Risk & Control Framework</li><li>Strategize with key stakeholders to drive an intentional, ongoing transformation agenda (tactical & strategic)</li><li>Enhance & maintain robust, healthy partnerships with key stakeholders (internally & externally)</li><li>Oversee Team Governance & Structure: recruiting, retention, improve & maintain Voice of the Employee and Voice of the Client survey results, etc.</li><li>Lead with Thought, People/Client driven focus adhering to management policies and guidelines; cultivating Team Culture & Talent; embedding ongoing transformation principles</li><li>Mentor through ongoing coaching & development; continuing to strengthen your personal development needs</li><li>Gain & leverage a sound understanding of organizational hierarchy, to drive key strategic business needs (on/offshore)</li><li>Meet target objectives (performance, behavior, productivity & risk); achieve training journey requirements </li></ul>
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
<p>Our client is a small MSP in Hartford. We're looking for someone 20-30 hours per week to help out with project work, will revolve heavily around Windows 11 migration but may include other small projects. Very flexible on scheduling, can work with the candidate to best fit their schedule but they must have availability during business hours so can’t be side work for someone already working. May occasionally need to travel to customer sites but 90% of the work can be done remotely, this person will be doing project work and not responding to client tickets.</p>
We are looking for an experienced Chief Marketing Officer (CMO) to lead and execute innovative marketing strategies for a growing B2C service company specializing in swimming pool services. This long-term contract position offers the opportunity to make a significant impact on customer acquisition, retention, and overall brand growth. Candidates must be located on the East Coast, as occasional travel within the tri-state area may be required.<br><br>Responsibilities:<br>• Develop and implement comprehensive digital and brand marketing strategies to drive customer acquisition and retention.<br>• Oversee top-of-funnel marketing efforts, including digital campaigns and direct mail initiatives, to attract new customers.<br>• Analyze customer feedback and survey data to enhance customer satisfaction and foster repeat business.<br>• Collaborate with general and regional managers to align marketing initiatives with business goals.<br>• Utilize field service software, such as ServiceTitan or similar platforms, to streamline marketing operations.<br>• Create and execute integrated marketing campaigns that align with the company’s growth objectives.<br>• Establish metrics to measure the effectiveness of marketing strategies and optimize performance.<br>• Partner with the IT department to ensure seamless integration of marketing tools and technologies.<br>• Travel occasionally within the tri-state area to meet with stakeholders and oversee regional marketing efforts.
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
<p>We are looking for a motivated and detail-oriented professional to join our team in Stamford, Connecticut as an Associate of Alternative Investments. This entry-level role offers an excellent opportunity to gain valuable experience in financial services, particularly in private equity and alternative investments, while supporting client service and operational functions. If you are eager to learn, enjoy problem-solving, and aspire to grow in a dynamic environment, this position is an ideal fit.</p><p><br></p><p>Responsibilities:</p><p>• Address client inquiries regarding account changes, transactions, tax documentation, and investor servicing.</p><p>• Process subscription and redemption requests, transfers, and account updates, including changes of address, advisor updates, estate and beneficiary transfers, and registration changes</p><p>• Collaborate with marketing and operations teams to maintain and update forms, applications, and communication materials.</p><p>• Ensure timely and accurate processing of client transactions within strict monthly and quarterly deadlines.</p><p>• Provide guidance on account-related concerns such as asset transfers, registration updates, and tax form availability.</p><p>• Assist in resolving client issues efficiently while maintaining high standards of service.</p><p>• Support the implementation and improvement of workflow processes to enhance operational effectiveness.</p>
<p>About the Role</p><p>We are seeking an experienced Production/Material Planner to join our Interiors division in Bohemia, NY. Reporting to the Senior Materials Planning SIOP Manager, this role is responsible for overseeing the supply and demand planning process, improving planning systems, and ensuring predictable business performance. The ideal candidate will apply strong analytical skills, forecasting experience, and production planning knowledge to drive efficiency and deliver exceptional service to customers.</p><p>Key Responsibilities</p><ul><li>Manage scheduling processes, including qualitative and quantitative monitoring of production dates.</li><li>Plan, schedule, and maintain sales plans while supporting production orders.</li><li>Create and maintain valid work orders, due dates, and closure timelines.</li><li>Conduct Can-Build build analysis to ensure production readiness.</li><li>Analyze pre-order requests for material and labor availability to support customer requirements.</li><li>Monitor customer requirements and develop a level-loaded Master Production Schedule (MPS).</li><li>Maintain short- and long-term SIOP capacity profiles using standard tools.</li><li>Optimize inventory levels to balance customer service and inventory turns.</li><li>Lead cross-functional production meetings and communicate across all organizational levels.</li><li>Develop weekly and monthly sales estimates for assigned product lines.</li><li>Manage Item Master (IM) Planning Parameters to support replenishment strategies.</li><li>Proactively identify, prioritize, and track shortages.</li><li>Collaborate with New Product Introduction (NPI) teams, supporting planning bills of materials, prototype builds, and production readiness activities.</li></ul>
<p>Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have experience working with CRM or ERP platforms? If so, we’re looking for you!</p><ul><li>Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring overall satisfaction through phone, email, or chat platforms.</li><li>Utilize CRM systems (e.g., Salesforce, HubSpot) or ERP platforms (e.g., SAP, NetSuite) to track and manage customer interactions effectively.</li><li>Support workflow and automation initiatives to improve team efficiency.</li><li>Collaborate with cross-functional teams to drive process improvements and ensure smooth customer journeys.</li><li>Maintain a professional demeanor in high-pressure situations and act as the first point of contact for technical or process-related customer issues.</li></ul><p><br></p>
<p>We are looking for a dedicated Admissions Associate to join our team in New York, New York. In this long-term contract position, you will play a vital role in supporting the admissions process by managing administrative tasks, coordinating applicant visits, and ensuring a smooth experience for prospective students and their families. This role offers an opportunity to contribute to the mission of providing transformative educational experiences.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist admission visitors during their time on campus, ensuring a positive and attentive experience.</p><p>• Coordinate and manage the office interview schedule, including organizing kindergarten applicant visits.</p><p>• Process and maintain all admission application components within the admissions database.</p><p>• Monitor and replenish office supplies to ensure smooth day-to-day operations.</p><p>• Handle administrative tasks for planning and executing admission events, such as preparing name tags, managing attendance lists, and checking in families.</p><p>• Communicate effectively and courteously with prospective families and other stakeholders.</p><p>• Provide support for evening events as needed, including occasional overtime.</p><p>• Collaborate with the Director of Enrollment Management on additional duties as assigned.</p>
<p>Are you a warm, personable, and organized professional with excellent interpersonal skills? Our client is looking for a <strong>Receptionist</strong> to be the welcoming face of their organization. In this role, you will be the first point of contact for visitors and clients, delivering exceptional service while managing key front desk responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients, ensuring a positive and professional first impression </li><li>Answer and direct phone calls using a multi-line phone system with professionalism and accuracy </li><li>Manage daily office operations, including sorting and distributing mail, managing incoming/outgoing packages, and maintaining the reception area </li><li>Schedule appointments, manage conference room bookings, and support administrative staff as needed </li><li>Respond to general inquiries via phone, email, and in-person communication.</li><li>Maintain confidentiality while managing sensitive documents and information.</li><li>Assist with occasional clerical tasks such as data entry or document preparation.</li></ul><p><br></p>
<p>Do you want to become a critical part of an innovative company? We are working on a Staff Accountant role in the Hartford area! The Staff Accountant will prepare journal entries, monthly and year-end closings, bank reconciliation and general ledger reconciliation. You'll be interested in this position if you want to perform internal reporting during the monthly close, participate in compliance, interact with our external auditors for quarterly reviews and annual audits, and review schedules reporting processes. </p><p><br></p><p>What you get to do every day:</p><p><br></p><p>- In-depth knowledge of reconciling month end balance sheet accounts</p><p>- Conduct month end close and compose journal entries with minimal supervision</p><p>- Analyze and coordinate a variety of financial data, and report it in a useful and understandable manner</p><p>- Support the month end, quarter end and year end closing process, which includes monthly financial close workbook preparation</p><p>- Prepare analyses for monthly balance sheets and income statements for management to report on</p><p>- Manage reconciliation, depreciation, and fixed asset ledgers</p><p>- Special projects and impromptu reporting, upon request</p><p>- Handle intercompany transactions, billings, and reconciliation</p><p>- Prepare journal entries and account reconciliations which include, but are not limited to, cash and prepaid expenses</p><p>- Periodically maintain and reconcile journal entries</p><p><br></p><p>Requirements Include: </p><p>- General ledger experience </p><p>- Bachelor's degree in Accounting, Finance, Business or equivalent degree and /or experience</p><p>- Reliable technology and analytical abilities</p><p>- Exceptional communication skills that provide the ability to interact with all levels of the organization with a high customer service orientation</p><p><br></p><p>Salary up to $65k + benefits! </p><p><br></p><p>If you meet the minimum requirements and want to learn more about this opportunity email your resume as a word document to Chelsea Halon at Chelsea.halon@roberthalf com </p>
<p>We are looking for a detail-oriented Bookkeeper to join our team in Bethel, Connecticut. This role combines financial management with administrative support to ensure the smooth operations. The ideal candidate will bring strong organizational skills, proficiency in bookkeeping tasks, and the ability to manage event coordination and office activities.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes with accuracy and efficiency.</p><p>• Perform monthly bank reconciliations to ensure financial records are up-to-date.</p><p>• Handle payroll entry and processing in a timely manner.</p><p>• Prepare and submit monthly sales and payroll tax reports.</p><p>• Process and verify documentation for new employee onboarding.</p><p>• Oversee fleet management and maintain records related to fuel tax reporting.</p><p>• Coordinate race events, including booking travel arrangements, organizing catering, and securing rentals.</p><p>• Stock and organize shop supplies while maintaining cleanliness in storage areas.</p><p>• Handle office mail and correspondence, ensuring timely distribution.</p><p>• Order office and shop supplies as needed to support daily operations.</p>
