<p>Robert Half's marketing & creative client is seeking a Web Content Specialist for a 1+ month contract opportunity in the Greater Hartford area. This is a remote, 40-hour-per-week position; candidates must be willing and able to work Eastern (EST) hours. This role will support a busy marketing team by managing website content, publishing digital assets, and maintaining web pages within Optimizely CMS. The ideal candidate has hands-on experience with content management systems, web publishing, quality assurance, and digital marketing best practices. Experience with email marketing platforms, including Pardot/Marketing Cloud Account Engagement, is a strong plus for additional projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create, update, publish, and maintain website content within Optimizely CMS</li><li>Build and manage web pages, landing pages, and content templates</li><li>Ensure content accuracy, functionality, responsiveness, and user experience quality</li><li>Support website content initiatives and digital marketing campaigns</li><li>Conduct content audits and quality assurance reviews across the website</li><li>Troubleshoot content, formatting, and publishing issues</li><li>Partner with marketing teams and internal stakeholders on website updates</li><li>Ensure content aligns with branding, accessibility, SEO, and UX best practices</li><li>Monitor website performance and analyze content effectiveness</li><li>Maintain digital publishing workflows and content standards</li><li>Coordinate with designers and other stakeholders on web content updates</li></ul><p><br></p><p><strong>Additional Responsibilities (Email Marketing Experience Preferred):</strong></p><ul><li>Support email marketing initiatives and campaign execution, as needed</li><li>Assist with audience segmentation, email builds, testing, and deployment activities, as applicable</li></ul>
<p>Customer Experience Specialist – Norwalk, CT</p><p>We are seeking personable, customer-focused professionals for ongoing Customer Experience Specialist opportunities in the Norwalk, CT area. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment where communication and follow-through are key.</p><p>Responsibilities</p><ul><li>Serve as a primary point of contact for customers via phone and email</li><li>Respond to customer questions, requests, and concerns in a timely and professional manner</li><li>Provide accurate information regarding products, services, orders, or accounts</li><li>Assist with resolving customer issues and escalate concerns when appropriate</li><li>Enter and update customer information accurately within internal systems and CRM platforms</li><li>Process orders, requests, account updates, and other customer transactions</li><li>Maintain detailed documentation of customer interactions</li><li>Coordinate with internal departments to ensure customer needs are addressed</li><li>Follow up with customers to ensure timely resolution and a positive experience</li><li>Support additional customer service and administrative projects as needed</li></ul><p><br></p>
We are looking for a Social Media Coordinator to support the planning, creation, and execution of engaging digital content for a growing brand presence in Port Washington, New York. This Long-term Contract position is ideal for someone who understands platform-specific best practices, enjoys tracking emerging trends, and can help turn campaign goals into compelling social media activity. The person in this role will contribute to day-to-day channel management, creative coordination, and performance-focused social media initiatives across multiple platforms.<br><br>Responsibilities:<br>• Develop and schedule original social media content that aligns with brand messaging, campaign priorities, and audience interests.<br>• Manage daily activity across social platforms by publishing posts, monitoring engagement, and helping maintain a consistent brand voice.<br>• Assist with the execution of paid and organic social media campaigns designed to increase reach, engagement, and audience growth.<br>• Use social media tools to organize content calendars, track post performance, and support efficient campaign delivery.<br>• Monitor social media trends, platform updates, and competitor activity to recommend timely content ideas and channel improvements.<br>• Create visually appealing social assets using Canva and coordinate creative materials that support ongoing campaigns.<br>• Review campaign and content results to identify insights, measure effectiveness, and suggest optimization opportunities.<br>• Collaborate with internal stakeholders to ensure social initiatives support broader marketing objectives and promotional timelines.