The Business Analyst will work closely with project stakeholders, business users, and IT teams to define, document and manage requirements to ensure successful delivery for our Business Continuity Plan (BCP) Disaster Recovery (DR) migration project. BCP DR specific responsibilities may include:<br>• Perform application dependency mapping to identify upstream/downstream services for DR.<br>• Compile DR readiness requirements, smoke test scenarios for connectivity validation, access/identity requirements, and expected operational continuity outcomes.<br>• Develop or update DR runbooks and BCP operational procedures for Cloud-based recovery.<br><br>What does it take to be an IT Business Analyst? <br>Required:<br>• Experienced business analyst working on large scale projects. <br>• Ability to analyze current state processes (as-is) and help to design future state (to-be)<br>• Excellent requirements management<br>• Familiarity with various software development life cycles (e.g., Agile, Waterfall, etc.)<br>• Experience in business process mapping and workflow modeling<br>• Outstanding written/verbal communication skills and analytical skills. Functional and Non-Functional documentation. <br>• Serve as the liaison between the business stakeholders and IT teams. <br>• Ability to multi-task and work independently as needed to deliver a quality product<br>• Participate in design walkthroughs and reviews.<br>• Experience with helping to define test cases for User Acceptance Testing.<br>• Support QA and testing team to review test plans, validate requirements and participate in UAT. <br>• Experience with change management efforts: user training documentation and knowledge transfer.<br>• Experience working with Jira.<br><br>Preferred:<br>• Gas and electric utility experience<br>• Experience on a disaster recovery related project<br>• Experience with cloud migration project.
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
<p>We are looking for an experienced hands-on IT Manager to oversee and enhance our company's technology operations in Fairfield County, Connecticut. This role requires a dynamic leader who can manage IT infrastructure and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.</p><p>• Supervise and guide a team of IT professionals, fostering growth and accountability.</p><p>• Design and implement IT policies and procedures that align with organizational objectives.</p><p>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.</p><p>• Manage backup and recovery processes to maintain data integrity and business continuity.</p><p>• Coordinate vendor relationships, including contract management and service-level agreements.</p><p>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.</p><p>• Monitor IT performance metrics and report key findings to stakeholders.</p><p>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.</p><p>• Advocate for innovative technologies to enhance business processes and outcomes.</p>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p>We are looking for a power user with Infor ERP experience to join our team. Ideally you will be local to Connecticut but we are open to remote candidates who are on the east coast and able to travel to CT monthly. In this role, you will take ownership of our Infor ERP system, ensuring its optimal configuration, integration, and security to meet business objectives. You will collaborate with internal stakeholders to identify opportunities for process improvement, support adoption through training and documentation, and maintain strong vendor relationships.</p><p><br></p><p>Responsibilities:</p><p>• Lead the migration from Infor SX.e to the latest ERP system, ensuring seamless data transfer, validation, and training.</p><p>• Develop and execute testing strategies, establish sign-off criteria, and oversee cutover readiness.</p><p>• Manage and administer the ERP system, including optimizing configurations for processes like quote-to-cash, procure-to-pay, and inventory management.</p><p>• Configure and maintain pricing records and special pricing agreements to support business operations.</p><p>• Monitor ERP processes, troubleshoot transaction errors, and collaborate with partners to implement new mappings.</p><p>• Serve as the product owner for the ERP system, maintaining a roadmap, prioritizing backlog items, and driving system adoption.</p><p>• Oversee vendor and partner relationships, including managing scopes of work, service agreements, and prioritization of tasks.</p><p>• Identify process improvement opportunities by analyzing workflows, gathering stakeholder input, and documenting future-state configurations.</p><p>• Coordinate training programs and create role-specific documentation, such as SOPs and quick-reference guides, to support system users.</p><p>• Implement change management strategies, track adoption rates, and facilitate feedback loops to ensure continuous improvement.</p>
<p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis in New York, New York. This role is essential in supporting warehouse and supply chain operations while optimizing system functionalities and integrations. The ideal candidate will collaborate with cross-functional teams to deliver effective solutions and ensure seamless business processes.<br><br>Responsibilities:<br>• Serve as a functional consultant, providing expertise in ERP and CRM systems to enhance supply chain and warehouse operations.<br>• Collaborate with administrators and leadership teams to identify and implement system improvements.<br>• Work with IDocs to facilitate data exchange and system integrations between platforms.<br>• Analyze business needs and translate them into actionable functional solutions.<br>• Troubleshoot system issues, conduct testing, and implement ongoing enhancements.<br>• Partner with global stakeholders to align system functionalities with business objectives.<br>• Coordinate with technical and business teams to ensure effective communication and project execution.<br>• Support warehouse management systems and related processes to improve efficiency.<br>• Develop and maintain clear documentation for system configurations and business requirements.
We are looking for an experienced ERP/CRM Consultant to join our team in Woodside, New York. This role involves managing and optimizing enterprise systems while providing tailored solutions to meet business needs. As a contract-to-permanent position, this opportunity offers the chance to demonstrate your expertise and transition into a long-term role.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document business requirements for system enhancements.<br>• Develop and implement configuration changes to ERP and CRM systems based on organizational needs.<br>• Utilize client-side scripting to customize and improve system functionalities.<br>• Manage and maintain system configurations to ensure optimal performance and reliability.<br>• Assist in creating detailed Business Requirement Documents to support technology projects.<br>• Perform administrative tasks within Salesforce, including user management and data integrity checks.<br>• Analyze and interpret data using Microsoft Excel to support decision-making processes.<br>• Provide technical support and troubleshooting for end-users of ERP and CRM platforms.<br>• Train team members on system functionalities and updates to improve user adoption.<br>• Stay updated with industry trends and best practices to continually enhance system capabilities.
