<p>We are looking for a skilled and detail-oriented <strong><u>Customer Service Specialist to join our team on a contract-to-hire basis in Dallas, Texas</u></strong>. In this role, you will handle customer inquiries and purchase orders with precision while fostering strong relationships through exceptional service. This position offers an opportunity to work in a dynamic environment within the electrical test and measuring instruments industry.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately and ensure timely entry into the company’s system.</p><p>• Coordinate with various internal teams, including sales, procurement, and logistics, to guarantee order fulfillment and prompt delivery.</p><p>• Address and resolve customer concerns related to order discrepancies, returns, and shipping delays with professionalism.</p><p>• Maintain up-to-date records of customer interactions, transactions, and order details in company databases.</p><p>• Acquire and apply technical knowledge of electrical test and measuring instruments to assist customers effectively.</p><p>• Recommend process improvements to streamline order management and enhance customer satisfaction.</p><p>• Handle email correspondence and multi-browser systems to manage customer accounts and inquiries efficiently.</p><p>• Support connectivity-related issues and troubleshoot customer concerns regarding technical products.</p><p>• Utilize tools such as QuickBooks and Microsoft 365 to manage and report customer data accurately.</p><p>• Deliver exceptional customer service in a fast-paced environment while adhering to company standards.</p>
We are looking for a dynamic Human Resources Manager to join our team in Dallas, Texas. In this role, you will oversee all aspects of HR operations, ensuring alignment with organizational goals and fostering a positive workplace environment. This position offers an opportunity to lead critical functions such as employee relations, recruitment, benefits administration, and compliance within a machinery manufacturing setting.<br><br>Responsibilities:<br>• Develop and implement HR policies and procedures to support organizational goals and ensure compliance with regulations.<br>• Oversee full-cycle recruitment processes, including sourcing, interviewing, and onboarding for both exempt and non-exempt positions.<br>• Manage employee relations, addressing concerns and fostering a positive work culture.<br>• Administer benefit programs, including open enrollment and policy evaluations, while coordinating with external providers.<br>• Conduct performance evaluations and compensation reviews, ensuring competitive salary structures through data analysis.<br>• Facilitate training programs, career development initiatives, and succession planning to enhance employee growth.<br>• Supervise payroll processing and ensure accuracy in collaboration with third-party providers.<br>• Maintain HR records and reports, ensuring compliance and providing insights through data analysis.<br>• Lead employee engagement initiatives and appreciation programs to boost morale and retention.<br>• Present HR metrics and KPIs to management, providing actionable insights for improvement.
- Manage the quality assurance department, directing the work of quality technicians and any other personnel, to satisfy the quality requirements for current business, and future improvements<br> - Develop and execute annual quality goals and objectives that align with overall company goal and long term strategic concerns<br> - Setup and/or maintain ISO 9001, 14001, and 18001 certification and maintain adherence to the quality system<br> - Educate and train employees as to their impact in the quality management system including but not limited to: quality matters, protocol and procedures<br> - Actively direct the corrective actions system for customer complaints/warranties/returns, and internal processes<br> - Work with all departments to develop documentation of processes and procedures<br> - Lead the development of quality and improvement plans that will impact the overall cost of products<br> - Conduct audits, including closing out audit findings, creating audits, finding reports and determine proper corrective and preventive actions.<br> - Prepare organization for audits and certifications<br> - Assist the management team and provide support as necessary<br> - Nurture a philosophy of a quality culture<br> - Follow and comply with all environmental, safety and work rules and regulations<br> - Evaluate, redesign as needed and implement organizational systems<br> - Provide quality based direction to production staff in all facets of operations; such direction will ensure quality and where applicable ensure the safe, efficient and effective operations of the facility<br> - Develop positive relationships and effective lines of communication with suppliers.<br> - Manage the Supplier Quality metrics such as: <br> o Non Conformance Tracking (MRB) <br> § Supplier Corrective Action Requests (SCAR)<br> § Corrective Action and Preventive Action <br> o Work closely with the Purchasing Group to establish and maintain a Supplier Quality Scorecard (This is part of a bigger Supplier Scorecard that includes Delivery, Cost, Partnership, Advanced Quality Planning and Quality)<br> o CM Quality scorecard<br> o Cost Of Poor Quality <br>Participate in new product introduction, or product change projects, assuring that all requisite quality characteristics and requirements are met
We are looking for an experienced and bilingual Human Resources (HR) Manager to join a growing manufacturing company in Plano, Texas. This individual contributor role involves supporting approximately 300 employees across multiple states, requiring expertise in multistate payroll, benefits administration, and full-cycle recruiting. The ideal candidate is proactive, adaptable, and willing to travel up to 30% of the time to various locations.<br><br>Responsibilities:<br>• Process accurate and timely multistate payroll for approximately 300 employees using specific payroll systems.<br>• Maintain and update employee records while ensuring compliance with state and federal payroll regulations.<br>• Administer comprehensive employee benefit programs, including medical, dental, vision, life insurance, disability, and 401(k) plans.<br>• Facilitate open enrollment periods, manage plan renewals, and educate employees on available benefit options.<br>• Partner with brokers, carriers, and stakeholders to address and resolve benefit-related issues.<br>• Oversee full-cycle recruiting efforts for hourly, skilled trades, and salaried positions, including sourcing, interviewing, and onboarding.<br>• Provide guidance on employee relations, performance management, and adherence to HR policies.<br>• Ensure compliance with employment laws and regulations across multiple states.<br>• Support training initiatives, conduct workplace investigations, and assist in corrective action processes.<br>• Maintain HR metrics and reporting to support organizational goals.
We are looking for an experienced Human Resources (HR) Manager to lead and oversee key HR functions, including recruitment, employee relations, and payroll management. This role involves fostering a positive workplace culture, ensuring compliance with policies, and driving employee engagement initiatives. Based in Irving, Texas, this position requires an independent and strategic leader with exceptional communication skills.<br><br>Responsibilities:<br>• Manage the full recruitment cycle, from sourcing candidates to onboarding new hires, ensuring a seamless hiring process.<br>• Oversee payroll operations for both hourly and salaried employees, maintaining accuracy and timeliness for a workforce of nearly 300 employees.<br>• Develop and implement HR policies and procedures to align with organizational goals and compliance standards.<br>• Lead efforts to enhance employee engagement and workplace culture, fostering a positive and productive environment.<br>• Provide guidance and support on employee relations issues, addressing concerns and resolving conflicts effectively.<br>• Supervise and mentor a team of three direct reports, including payroll, HR assistant, and administrative staff.<br>• Collaborate on strategic HR initiatives and offer insights to support long-term organizational growth.<br>• Ensure compliance with local, state, and federal labor laws and regulations.<br>• Manage and optimize HR information systems, including implementation and upgrades as needed.<br>• Act as a key advisor to leadership, delivering strategic recommendations and fostering open communication.
We are looking for an experienced and adaptable Executive Assistant to support a high-profile executive in Dallas, Texas. This unique role combines personal assistant duties with office management responsibilities, requiring exceptional organizational skills, discretion, and the ability to thrive in a fast-paced environment. The ideal candidate will provide seamless support while managing dynamic schedules, travel arrangements, and internal corporate events.<br><br>Responsibilities:<br>• Manage complex calendars, appointments, and reservations, ensuring seamless coordination for both personal and work-related commitments.<br>• Arrange and oversee travel logistics, meetings, and social engagements for the executive.<br>• Draft, proofread, and distribute correspondence, invitations, and other communications with attention to detail.<br>• Handle season tickets and passes for cultural, sports, and arts events, ensuring timely distribution.<br>• Respond promptly to calls, texts, and requests, offering real-time support with a high level of discretion.<br>• Plan and organize social engagements, community appearances, and special events with meticulous attention to detail.<br>• Execute errands, purchases, and personal logistics to support the executive's needs.<br>• Coordinate internal lunches, dinners, staff events, and celebrations, ensuring smooth execution.<br>• Manage office supplies procurement, employee appreciation gifts, and vendor relationships.<br>• Maintain a welcoming and organized office environment while partnering on special projects and initiatives.
ESSENTIAL DUTIES<br>• Deliver advanced technical and informational support to users of client's computer systems in a timely, accurate, and courteous manner.<br>• Assist with installing, configuring, and supporting Windows-based equipment and applications within the network environment.<br>• Support the setup and execution of video conferences and firm events.<br>• Help users navigate Zoom, Microsoft Teams, and other video and teleconferencing platforms.<br>• Perform routine maintenance on computers, printers, and other peripherals, including connecting devices to wireless networks, clearing paper jams, replacing toner, and relocating or temporarily setting up equipment.<br>• Ensure all incident tickets are resolved promptly.<br>• Install new software packages on firm devices and assist users in onboarding and becoming proficient with firm technology.<br>• Carry out office setups and relocations as needed.<br>• Assist with hardware and software documentation and inventory tracking.<br>• Follow client's technology standards and all data protection and security awareness policies and procedures.<br>• Support equipment procurement for events through third-party vendors.<br>• Monitor depositions, meetings, and similar proceedings conducted on virtual platforms, providing technical support and assisting clients, videographers, and court reporters with any issues that arise.<br>• Keep the manager updated on project status, problem areas, and user satisfaction.<br>• Perform other related duties as assigned.<br>SKILLS REQUIRED FOR SUCCESS<br>• Strong oral and written communication skills for assisting computer users with questions and issues.<br>• Excellent customer service skills and the ability to work effectively in a challenging environment.<br>• Knowledge of video conferencing systems and web-based conferencing equipment.<br>• Ability to work effectively both independently and as part of a team.<br>• Skill in translating technical information for non-technical users.<br>• Strong organizational skills and the ability to prioritize multiple tasks.<br>• Thorough knowledge of Microsoft Windows and the Microsoft Office Suite.<br>• General understanding of PC LANs and networks, including Windows environments.<br>• Ability to quickly learn new applications and updates to existing systems.<br>EDUCATION AND EXPERIENCE<br>• Experience in the legal field is preferred.<br>• At least three years of experience working in a Windows and network environment.<br>• An associate or bachelor’s degree is preferred but not required.<br>• detail oriented certifications are preferred but not required. Would like to see a MOUS – Microsoft Office User Support or MOS- Microsoft Office specialist Certifications. <br>• Ability to understand procedures and instructions relevant to the IT function.
We are looking for a skilled Construction Project Manager to oversee the planning, execution, and delivery of diverse construction projects in both commercial and residential sectors. The ideal candidate will have a proven ability to manage ground-up builds, tenant improvements, remodels, historical restorations, and infrastructure projects, ensuring that all aspects align with budget, timeline, and quality standards. This role requires strong leadership and communication skills to collaborate effectively with teams, subcontractors, and stakeholders.<br><br>Responsibilities:<br>• Develop comprehensive project plans, including budgets, timelines, and resource allocation for all phases of construction.<br>• Coordinate with subcontractors, suppliers, and team members to ensure timely delivery of materials and resources.<br>• Monitor project budgets, identify cost-saving opportunities, and address any financial challenges.<br>• Maintain schedules to ensure projects meet established deadlines and milestones.<br>• Implement quality control procedures to ensure compliance with industry standards, building codes, and safety regulations.<br>• Identify potential risks and develop strategies to mitigate disruptions during project execution.<br>• Lead and motivate project teams, fostering a collaborative and productive work environment.<br>• Manage documentation, contracts, and reports using project management tools such as ProCore.<br>• Ensure effective communication with stakeholders to provide updates and address concerns.<br>• Oversee procurement functions to secure necessary materials and services efficiently.
We are looking for a motivated and experienced Specialty Recruiter Intermediate to join our team in Plano, Texas. In this long-term contract position, you will play a vital role in sourcing, screening, and securing top talent across various roles while maintaining strong relationships with internal and external partners. Your expertise in recruitment processes and HR administration will drive impactful hiring decisions and contribute to organizational success.<br><br>Responsibilities:<br>• Execute full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding candidates.<br>• Collaborate with hiring managers to understand role requirements and create effective recruitment strategies.<br>• Build and maintain strong relationships with clients, partners, and stakeholders to ensure seamless communication throughout the hiring process.<br>• Utilize advanced tools and techniques, such as Maps API, to identify and map potential candidates in real-time.<br>• Review and evaluate applicant qualifications to match them with appropriate job requisitions.<br>• Ensure compliance with company policies and industry standards during the hiring process.<br>• Act as a subject matter expert on recruiting processes and provide guidance to team members.<br>• Negotiate offers and manage worker's compensation-related matters with professionalism and accuracy.<br>• Conduct quality assurance checks on recruitment activities to maintain high standards.<br>• Liaise with internal departments to streamline HR administration and hiring workflows.
We are looking for a detail-oriented Planning Coordinator to join our team in McKinney, Texas. In this role, you will oversee production planning and scheduling activities to ensure smooth operations and timely delivery. This position is ideal for someone with a strong background in inventory control and production planning who thrives in a collaborative environment.<br><br>Responsibilities:<br>• Develop and maintain production schedules, collaborating closely with the Production Manager and Sales team to align with business goals.<br>• Evaluate current and upcoming orders to prioritize tasks and optimize production workflows.<br>• Coordinate with the purchasing department to guarantee the availability of raw materials and maintain adequate inventory levels.<br>• Analyze closed shop orders and update routing times based on input from production and quality control teams.<br>• Prepare and distribute shop order documentation, ensuring all necessary drawings and components are available for production staff.<br>• Monitor production plan execution, identifying and addressing potential bottlenecks or challenges.<br>• Participate in regular production meetings to communicate updates and resolve scheduling conflicts.<br>• Provide general support across departments, including backup assistance for shipping and receiving operations.<br>• Perform additional responsibilities as assigned to support organizational goals.
