We are looking for a skilled Network Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining network infrastructure, ensuring optimal performance and security across systems. The ideal candidate will possess extensive experience with Cisco networking technologies and demonstrate strong problem-solving abilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide advanced technical support to resolve complex network issues and ensure system functionality.<br>• Travel occasionally to branch locations within the region to address on-site technical needs.<br>• Diagnose and resolve incidents by performing thorough troubleshooting and data-driven analysis.<br>• Implement infrastructure changes and execute network configuration requests.<br>• Install, configure, and maintain network and telecom hardware and software, including routers, switches, firewalls, and wireless access points.<br>• Monitor network performance and quickly identify and resolve issues to maintain uptime.<br>• Strengthen network security by applying appropriate measures and protocols aligned with organizational standards.<br>• Manage backup and recovery processes to safeguard data integrity and availability.<br>• Conduct regular maintenance and updates to ensure network systems operate efficiently.<br>• Document technical details of incidents in ticketing systems and maintain comprehensive records of network configurations and inventory.
We are looking for an experienced Systems Manager to lead and develop a team responsible for maintaining and optimizing critical hosted environments. This role requires a strong technical background combined with excellent leadership skills to ensure the delivery of high-quality infrastructure services to enterprise clients across diverse industries.<br><br>Responsibilities:<br>• Lead and mentor a team of systems and infrastructure engineers in managing a 24/7 hosted environment.<br>• Oversee operations across virtualized platforms, cloud hosting services, and application delivery systems.<br>• Ensure the infrastructure meets high availability, security, and performance standards.<br>• Manage incident response processes, conduct root-cause analyses, and implement continuous improvement strategies.<br>• Collaborate with cross-functional teams to align technical capabilities with business and customer requirements.<br>• Develop and enforce engineering best practices, documentation protocols, and proactive monitoring solutions.<br>• Handle capacity planning, configuration management, and lifecycle upgrades for servers, storage systems, and virtualization platforms.<br>• Contribute to strategic planning for scalability, modernization, and the introduction of new technical solutions.<br>• Recruit, train, and retain skilled engineering talent while fostering a collaborative and innovative team environment.