<p>We are seeking a skilled and proactive <strong>Level 2 IT Support Analyst</strong> to join our dynamic IT operations team. This role serves as the escalation point for complex technical issues that cannot be resolved by Level 1 support. The ideal candidate will demonstrate deep technical expertise, strong troubleshooting skills, and the ability to mentor junior analysts while maintaining high standards of customer service.</p><p><br></p><p><strong>POSITION: IT SUPPORT ANALYST LEVEL II</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS</strong></p><p><strong>SALARY: $68-72K</strong></p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Install, configure, and maintain operating systems, software updates, and security patches.</li><li>Manage user accounts, group policies, and permissions in Active Directory and other enterprise platforms.</li><li>Assist with endpoint management, and deployment using tools such as JAMF, Intune, or similar</li><li>Respond to escalated helpdesk tickets involving in-depth hardware, software, and network issues</li></ul>
We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
<p>We are looking for individuals that love technology and have good customer handling skills. You will be working with people daily who need help troubleshooting technical issues with their computer. Work hours are M-F covering day-time hours of 8am-6pm central time. A Tier 1 Technical Support Representative is responsible for handling front line inbound telephone calls and written or internet-based inquiries from customers regarding a wide variety technical issue including email, SharePoint, Office 365, Sales Force, and network connectivity. Support includes diagnosing, troubleshooting, documenting, and resolving technical issues. </p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Grand Prairie </strong></p><p><strong>Pay: $18-20 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p>Provides tier one troubleshooting and resolution for Windows 10, Office 365, Email, and internal CRM technical issues. </p><p>• Provides level one technical support to internal clients and external clients.</p><p>• Accurately assesses the customer's product issue. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need and best approach for resolving the problem.</p><p>• Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible.</p><p>• Communicates issues clearly and effectively to clients; documents all customer interactions consistently, thoroughly, and free of grammatical errors.</p><p>• Document customer information and recurring technical issues to support product quality programs and product development.</p><p>• Participates in training programs to continuously improve product knowledge and service skills, as well as contributing to the internal knowledgebase.</p><p>• Performs all other duties as assigned.</p><p><br></p>
<p>We are seeking a motivated and detail-oriented <strong>Helpdesk Technician</strong> to join our IT team. This role is crucial to ensuring our employees have the technical support they need to succeed and to maintain the smooth operation of our technology infrastructure.</p><p><br></p><p><strong>Title: Desktop Support Role </strong></p><p><strong>Location: Dallas, Tx 75240 </strong></p><p><strong>Pay: $20-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong> </p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Helpdesk Technician will be the first point of contact for all technical inquiries, providing exceptional customer service and resolving a wide range of hardware, software, and network issues. You'll work closely with other IT staff to escalate complex problems and contribute to a knowledge base to help streamline future support requests.</p><p>Key Responsibilities</p><ul><li>Provide first-level technical support via phone, email, and in-person for hardware (laptops, desktops, printers), software (Windows, macOS, Microsoft Office, etc.), and network issues.</li><li>Log all support requests and track resolutions using our ticketing system.</li><li>Escalate complex or unresolved issues to senior IT staff as necessary.</li><li>Install, configure, and maintain computer hardware, software, and peripherals.</li><li>Assist with user account management, including creation, modification, and termination.</li><li>Troubleshoot and resolve network connectivity issues (Wi-Fi, VPN).</li><li>Maintain and update documentation for common issues and their resolutions.</li><li>Provide basic training to employees on new software and best practices.</li></ul><p><br></p>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
Key Responsibilities: Greet and direct visitors, clients, and employees in a friendly and detail oriented manner. Answer, screen, and route incoming phone calls and emails. Maintain reception area and conference rooms, ensuring they are clean and presentable. Schedule and coordinate meetings, appointments, and conference calls. Receive, sort, and distribute mail and packages. Assist with basic administrative tasks such as data entry, filing, and document preparation. Support other departments with clerical needs as assigned.
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Coppell, Texas. In this Contract-to-Permanent position, you will play a key role in ensuring customer satisfaction by handling inquiries, processing orders, and collaborating with internal teams to resolve issues effectively. This is a great opportunity to showcase your communication skills and problem-solving abilities in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Accurately document customer interactions, communications, and actions to maintain detailed records.<br>• Process customer orders promptly and ensure their accuracy.<br>• Resolve inquiries related to order status, pricing, product availability, return requests, and backorders.<br>• Coordinate with internal teams, including the warehouse, to manage special orders, rush requests, and shipment discrepancies.<br>• Assist clients with inventory allocation and facilitate backorder releases.<br>• Achieve departmental and personal performance goals, including adherence to schedules, call quality, and attendance.<br>• Professionally escalate complex or urgent issues to the appropriate management level.<br>• Handle additional responsibilities as assigned to support overall operations.
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>In this role, you will work in a fast-paced environment, gaining valuable skills in time management, problem-solving, and technical troubleshooting. You will be responsible for providing deskside support, managing hardware deployments, and ensuring system reliability.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for on-site technical support and break/fix tasks for desktops and laptops</li><li>Deploy and configure Windows 10/11 devices and provide user orientation</li><li>Utilize tools such as ServiceNow for ticket management and asset tracking</li><li>Perform system maintenance, software upgrades, backups, and recovery tasks</li><li>Provide technical guidance to Tier 2 and Tier 3 teams as needed</li><li>Support disaster recovery and continuity exercises</li><li>Document resolutions in ITSM tools and maintain compliance with SLAs</li><li>Configure and deploy mobile devices, laptops, thin clients, and associated equipment</li><li>Perform asset control tasks and assist with procurement and disposal processes</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming calls, emails, and chats to assist customers with inquiries, orders, and service requests.</li><li>Resolve customer issues in a timely and professional manner, escalating when necessary.</li><li>Provide accurate information regarding products, services, and policies.</li><li>Maintain detailed records of customer interactions and transactions in company systems.</li><li>Collaborate with internal departments to ensure seamless customer support.</li><li>Meet or exceed performance metrics, including response times, quality, and customer satisfaction scores.</li></ul><p><br></p>
Formal Responsibilities:<br>• Processing and coding of all accounts payable invoices at the property per established schedules. <br>• W-9’s – Obtain completed W-9 forms from all vendors. Also responsible for entering in DAB. <br>• Ensuring accounts receivable balances are minimized at the property. Includes preparing the weekly AR report and constant follow ups via Email, Phone & Letters. <br>• Responsible for ensuring all document/paperwork for the property is filed no less than weekly. <br>• This includes but is not limited to lease documents, legal correspondence, executed service contracts, correspondence, monthly reports, payables. <br>• All files at the property should comply with JLL Management Audit requirements.<br>• Prepare express mail packages. <br>• Track and maintain Certificates of Insurance; responsible for notifying tenants and vendors of expired COI's and COI requirements via letters or e-mail.<br>• Maintain spreadsheet of COI's on file that detail the insured and the policy expiration.<br>• Assisting the General Manager in preparation of the annual asset plan and budget. <br>• Participating in the property’s Team Emergency Response Plan and procedures.<br>• Assisting in Move-In/Move-Out processes and procedures; including issuing or retrieving keys, mailbox keys and other relevant information.<br>• Answering front desk telephones, ordering supplies, maintain Tenant/Vendor contact lists and greeting visitors.<br>• Handle any tenant issues regarding maintenance or service requests quickly, passing along urgent matters to General Manager.<br>• Other duties as assigned by the General Manager falling within the reasonable expectations of an administrative position.
<p>A client of ours is currently looking to bring on an account manager who can provide white glove customer service to their high end buyers.</p><p> </p><p>In this role you will be responsible for acting as a liaison between customers and various internal departments by supporting customer inquiries /questions. In this role you will be the first point of contact for the customer and you are responsible for assisting and resolving any issues that arise.</p><p> </p><p>Job Duties Include:</p><ul><li>Client/customer support</li><li>Acting as a gate keeper for client communication</li><li>Communicating via phone and email (there are more emails than calls)</li><li>Must have really strong interpersonal skills over phone and email</li><li>Addressing client needs and updating customer accounts </li><li>Processing customer orders product in system</li><li>Navigating various customer issues</li></ul><p><br></p>
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
<p>We are looking for a <strong><u>Customer Care Associate</u></strong> for <strong><u>Direct/Permanent Hire </u></strong>in<strong><u> Lewisville, TX.</u></strong> In this role, you will manage customer accounts, ensure seamless order processing from start to finish, act as the primary contact for assigned accounts, and collaborate with internal teams and manufacturing sites to deliver exceptional customer service. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Act as the central point of communication between customers, sales teams, and various internal departments.</p><p>• Handle customer inquiries, complaints, and requests promptly to ensure satisfaction.</p><p>• Collaborate with production control to determine pre-order lead times and set realistic expectations.</p><p>• Review incoming purchase orders and verify feasibility of requested deadlines with manufacturing.</p><p>• Accurately process inbound and outbound sales orders, ensuring compliance with company systems.</p><p>• Validate manual and electronic order entries to guarantee accuracy within the system.</p><p>• Monitor inventory levels to manage item availability and ensure smooth electronic ordering processes.</p><p>• Track order progress, oversee shipment statuses, and provide timely updates to customers.</p><p>• Coordinate shipping logistics with customer teams and internal departments, providing tracking details when needed.</p><p>• Support project managers in resolving quality issues, processing claims, and addressing customer concerns.</p>
<p>We are looking for a professional and detail-oriented <strong>Contract/Temporary Receptionist</strong> to provide exceptional front-desk support at a client in Downtown Dallas. The ideal candidate will be the first point of contact for visitors and callers, ensuring a positive interaction while maintaining an organized and efficient reception area. This is a contract/temporary position requiring flexibility and adaptability to meet the needs of our fast-paced work environment.</p>
We are looking for a dedicated Customer Service Representative to join our service-oriented team in Midlothian, Texas. In this long-term contract position, you will play a pivotal role in assisting customers, resolving warranty issues, and supporting field personnel. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Address customer inquiries and efficiently resolve warranty and service-related issues.<br>• Coordinate and dispatch work orders to field technicians based on customer needs and urgency.<br>• Process billing tasks, including preparing quotes and purchase orders for invoicing.<br>• Maintain up-to-date and accurate house files through consistent data entry.<br>• Provide timely follow-up with homeowners and service technicians to ensure satisfaction.<br>• Order and track materials required to complete outstanding work orders.<br>• File warranty claims for replacement parts and ensure proper documentation.<br>• Support field personnel with administrative tasks and logistical coordination.<br>• Ensure customer expectations are met or exceeded through effective communication and problem resolution.
<p>We are looking for a dedicated Part Time Bilingual Front Desk Coordinator to join our team in Dallas, Texas. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized atmosphere. This position requires multitasking abilities, excellent communication skills, and proficiency in basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, providing prompt and courteous responses to inquiries.</p><p>• Welcome and assist visitors, ensuring a positive experience.</p><p>• Maintain accurate records through efficient data entry and documentation.</p><p>• Collaborate with team members to support daily office operations.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Ensure the front desk area remains tidy and well-maintained.</p><p>• Handle correspondence, including emails and mail distribution.</p><p>• Utilize Microsoft Office tools like Word and Excel for administrative tasks.</p><p>• Communicate effectively in both English and Spanish to support diverse clientele.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically proficient <strong>Network Port Mapping Analyst</strong> to support our infrastructure project team. This individual will be responsible for auditing, documenting, and verifying the configuration of network devices and their connected end devices, ensuring compliance with the Port Schedule documentation.</p><p><br></p><p><strong>POSITION: NETWORK ANALYST</strong></p><p><strong>LOCATION: IRVING, TX</strong></p><p><strong>DURATION: 5-6 MONTHS</strong></p><p><strong>RATE: $31-34/HOUR</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and interpret Port Schedule documents to understand expected network configurations.</li><li>Document which end-user devices are connected to specific network device interfaces (switch ports).</li><li>Record configured VLANs on network device interfaces.</li><li>Verify that end devices are physically connected to the correct switch ports per the Port Schedule.</li><li>Ensure network device interfaces have the correct VLAN assignments in line with the Port Schedule.</li><li>When required, verify IP addresses and subnet masks on connected end devices.</li><li>Identify and report any misconfigurations, discrepancies, or anomalies to the Project Manager</li></ul>
<p>We are seeking a professional and service-oriented <strong>Hospitality Associate</strong> to join our team in Dallas, TX. This role is focused on creating a welcoming environment and delivering high-quality guest services. The ideal candidate will be proactive, dependable, and thrive in a hospitality-driven setting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide front-of-house hospitality services, ensuring a professional and welcoming environment for all guests and staff.</li><li>Manage front desk coverage as needed, greeting visitors and directing them appropriately.</li><li>Oversee catering needs, including setting up food, stocking, serving, cleanup, and dishwashing.</li><li>Support hoteling and workspace services by preparing, maintaining, and cleaning shared areas (tables, meeting rooms, guest spaces).</li><li>Assist with guest services, ensuring all visitors have an exceptional experience.</li><li>Work collaboratively with colleagues to maintain a polished, service-oriented workplace.</li></ul><p><br></p>
<p>We are seeking a versatile and detail-oriented <strong>Receptionist/Office Manager</strong> for an exciting opportunity with a growing organization in <strong><u>Dallas, TX.</u></strong> This role involves overseeing front desk operations while managing office-wide administrative tasks to ensure efficiency and a welcoming environment for employees and visitors alike.</p>
<p>Our client, a rapidly growing organization at the forefront of precision medicine and healthcare innovation, is seeking a <strong>Financial Systems Analyst</strong> to lead the implementation and ongoing support of its <strong>Oracle Fusion Financials</strong> applications.</p><p>This is a high-impact role within the Finance IT organization, where you’ll work closely with stakeholders across Finance, Accounting, Supply Chain, and IT to design, enhance, and maintain enterprise financial systems that drive operational efficiency and strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the <strong>primary support resource</strong> for Oracle Finance Cloud modules: General Ledger, Accounts Payable, Cash Management, Fixed Assets, and Cost Management.</li><li>Provide functional support for <strong>Oracle SCM modules</strong>, including Procurement, Receiving, Quality, Product Information Management, Inventory, Supply Planning, and Manufacturing.</li><li>Design and maintain custom and standard reporting using OTBI, FRS, SmartView, BI Publisher, and SQL.</li><li>Support and enhance <strong>Oracle EPBCS (Enterprise Planning & Budgeting Cloud Service)</strong>, including writing and troubleshooting Calc Scripts.</li><li>Administer system functions such as user access, quarterly patch testing, and environment management in line with change control processes.</li><li>Lead scoping and design sessions, translating business requirements into system configurations and improvements.</li><li>Maintain documentation and training resources for financial systems end-users.</li><li>Collaborate with external consultants and Oracle support to resolve technical issues and optimize system performance.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.</li><li>Minimum 4 years of experience implementing and supporting Oracle Fusion Financials.</li><li>Proficiency with FBDI, ADFDI, OTBI reporting, and SmartView.</li><li>2+ years of experience working with Oracle EPBCS/EPM applications.</li><li>Strong understanding of finance and supply chain business processes.</li><li>Ability to troubleshoot technical issues and communicate solutions clearly across teams.</li><li>Self-driven with the ability to manage priorities independently.</li><li>Strong collaboration and customer service mindset.</li></ul><p> <strong>Preferred Qualifications:</strong></p><ul><li>Industry experience in biotechnology, healthcare, or laboratory services.</li><li>Exposure to middleware platforms such as Oracle Integration Cloud (OIC) or Mirth Connect.</li><li>Experience with Oracle Fusion Cloud development and scripting.</li><li>Ability to thrive in a fast-paced, change-driven environment with minimal supervision.</li><li>Strong attention to detail and commitment to delivering high-quality work.</li></ul>
<p>Are you a friendly and organized professional who thrives on creating excellent first impressions? Our manufacturing company is seeking a welcoming and detail-oriented <strong>Receptionist</strong> to be the face of our organization and provide essential administrative support.</p><p>Key Responsibilities:</p><ul><li><strong>Front Desk Duties:</strong> Greet visitors, clients, and employees with professionalism and a positive attitude while managing the visitor log.</li><li><strong>Phone Communication:</strong> Answer and direct incoming calls promptly and accurately, addressing inquiries or redirecting as appropriate.</li><li><strong>Mail and Package Handling:</strong> Sort and distribute incoming mail and manage outgoing shipments efficiently.</li><li><strong>Scheduling Support:</strong> Assist with scheduling meetings, conference rooms, and appointments as needed.</li><li><strong>Office Supplies Management:</strong> Monitor and order office supplies to ensure the smooth operation of the workspace.</li><li><strong>Clerical Support:</strong> Help with basic administrative tasks such as data entry, filing, photocopying, and maintaining office organization.</li><li><strong>Safety Check-In:</strong> Maintain compliance with company safety protocols for visitors, ensuring they are aware of and follow plant safety procedures.</li></ul><p><br></p>
<p><strong>Probate Legal Assistant </strong></p><p>Are you a detail-oriented legal assistant with experience in Probate law? Do you thrive in a fast-paced environment supporting multiple attorneys while maintaining exceptional client service and organization? If so, we want to hear from you!</p><p>Our client, a prominent law firm located in Fort Worth, TX, is seeking an experienced <strong>Probate Legal Assistant</strong> to join their team. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li> Manage a busy desk supporting up to 3 attorneys.</li><li>Collaborate with attorneys to prepare and process probate documentation.</li><li>Assist with business immigration matters, including preparing and filing H-1Bs, I-140s, and I-485s (experience in immigration is a plus).</li><li>Maintain frequent communication with clients to ensure exceptional client service.</li><li>Prepare accurate forms, correspondence, and other legal documents for attorney review.</li><li>Efficiently manage the status of all filed applications and track deadlines.</li><li>Organize, maintain, and safeguard confidential records and documents.</li></ul>
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Dallas, Texas. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient operations. This position requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.<br>• Answer and direct calls using a multi-line phone system, transferring inquiries to the appropriate departments.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle the delivery of packages and documents while maintaining accurate records.<br>• Assist with administrative tasks, including managing sensitive and confidential information.<br>• Communicate effectively with managers and clients to address deadlines or job-related issues.<br>• Perform receptionist duties such as operating a switchboard and ensuring smooth office operations.<br>• Support additional projects as assigned, demonstrating flexibility and adaptability.<br>• Maintain a detail-oriented and organized front desk environment at all times.
