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3 results for Help Desk in Dallas, TX

Desktop Support Technician
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 25 - 29 USD / Hourly
  • <p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
  • 2026-10-29T00:00:00Z
Desktop Support Analyst
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 26 - 30 USD / Hourly
  • <p>This energy industry organization is seeking an IT Service Analyst to provide hands-on technical support for employees across a corporate environment. This role focuses on troubleshooting end-user issues, supporting Microsoft technologies, provisioning hardware, and assisting with IT operations in a fast-paced enterprise setting.</p><p><br></p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 4 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $26 - $30/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Provide Tier I and Tier II technical support for hardware, software, networking, and business application issues.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, mobile devices, printers, conference room technology, and related peripherals.</li><li>Manage user accounts, permissions, and access requests within Active Directory and Microsoft 365 environments.</li><li>Document, track, and resolve service requests using IT ticketing and change management processes.</li><li>Support onboarding activities, including workstation setup, account provisioning, and employee technology orientation.</li></ul>
  • 2026-11-05T00:00:00Z
Customer Service
  • Plano, TX
  • onsite
  • Temporary to Hire
  • 30.4 - 35.2 USD / Hourly
  • We are looking for a customer-focused Logistics Coordinator to join our team in Parsippany, New Jersey. This contract opportunity with potential for a permanent position is ideal for someone who can balance responsive service with strong execution across transportation, distribution, and shipment support. The person in this role will help keep orders moving efficiently while working closely with internal teams, carriers, and customers to maintain smooth logistics operations.<br><br>Responsibilities:<br>• Manage day-to-day shipment activity by organizing transportation, tracking order movement, and helping ensure timely delivery.<br>• Serve as a primary point of contact for customer service inquiries related to shipping status, delivery updates, and logistics support.<br>• Coordinate distribution activities with carriers, warehouses, and internal partners to keep materials and products flowing accurately.<br>• Prepare and review shipping documentation to support compliant and efficient domestic or international movement of goods.<br>• Assist with customs-related coordination by gathering required paperwork and helping address shipment exceptions when needed.<br>• Monitor logistics performance, identify service issues, and take action to resolve delays, discrepancies, or delivery concerns.<br>• Maintain accurate shipment records, order details, and communication logs within company systems.<br>• Support ongoing shipping functions by collaborating across departments to improve consistency, responsiveness, and overall service quality.
  • 2026-11-06T00:00:00Z