We are looking for a detail-oriented File Clerk to join our team on a contract basis in Addison, Texas. This role involves assisting with mailroom operations and ensuring the timely handling and delivery of important documents. If you are organized, dependable, and capable of managing physical tasks, this position may be a great fit for you.<br><br>Responsibilities:<br>• Operate folding and stuffing machines efficiently to prepare outgoing mail.<br>• Utilize a postage meter machine to accurately process mail items.<br>• Print checks and corresponding backup details, ensuring they are sorted and enclosed in the correct envelopes.<br>• Handle physical tasks, including lifting items weighing up to 25 pounds.<br>• Deliver outgoing mail and packages to the post office promptly.<br>• Maintain accurate records of mailroom activities and processed items.<br>• Collaborate with team members to ensure smooth mailroom operations.<br>• Follow company procedures for handling sensitive or confidential documents.
<p>Responsibilities</p><p>· Primary responsibility is to handle the administrative and clerical needs of the AP/Finance Department</p><p>· Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</p><p>· Providing customer service to internal business partners</p><p>· Providing internal and external audit assistance as required</p><p>· Open, sort and distribute daily department mail</p><p>· Sort, log, photocopy, and file invoices, checks, and other documents</p><p>· Verify, log and mail checks, including expediting special handling</p><p>· Perform special projects as assigned</p>
<p><strong>Key Responsibilities</strong></p><ul><li>Accurately enter and update data into internal systems, spreadsheets, and databases.</li><li>Review data for errors, inconsistencies, or missing information and make corrections as needed.</li><li>Maintain confidentiality and data integrity at all times.</li><li>Organize and maintain electronic and physical files to ensure data is easily accessible.</li><li>Meet daily and weekly productivity and accuracy goals.</li><li>Communicate with team members to resolve data discrepancies or clarify information.</li><li>Assist with reporting, audits, and special projects as needed.</li></ul><p><br></p>
<p>We are looking for a dedicated Part Time Bilingual Front Desk Coordinator to join our team in Dallas, Texas. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized atmosphere. This position requires multitasking abilities, excellent communication skills, and proficiency in basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, providing prompt and courteous responses to inquiries.</p><p>• Welcome and assist visitors, ensuring a positive experience.</p><p>• Maintain accurate records through efficient data entry and documentation.</p><p>• Collaborate with team members to support daily office operations.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Ensure the front desk area remains tidy and well-maintained.</p><p>• Handle correspondence, including emails and mail distribution.</p><p>• Utilize Microsoft Office tools like Word and Excel for administrative tasks.</p><p>• Communicate effectively in both English and Spanish to support diverse clientele.</p>
<p>We are looking for a dedicated Customer Service Representative to service clinics in LA area clinics; patients, appointments, referral issues, working with patients, appointments, prior authorizations; providers are in CA, Oregon, Washington. This is a long-term contract position starting 12.1, where you will play a vital role in ensuring exceptional service and support for our clients. As part of a global organization, you will contribute to improving health outcomes by connecting individuals with the resources and care they need.</p><p><br></p><p><strong>Training Hours: </strong>8:00 - 4:30 PST for 6 weeks</p><p><strong>Work Hours: </strong></p><p>EST: 11:30-8:00 pm </p><p>CST 10:30 - 7:00 pm</p><p>MST: 9:30-5:00 pm</p><p>PST: 8:30-5:00 pm</p><p><strong>Schedule: </strong>Full time, Monday - Friday</p><p><br></p><p>Responsibilities:</p><p>• Deliver high-quality customer service by addressing inquiries, resolving issues, and providing accurate information.</p><p>• Maintain adherence to performance metrics, including accuracy, quality, and attendance standards.</p><p>• Act as an advocate for patients by exchanging complex and sensitive information with professionalism and care.</p><p>• Assist with scheduling appointments, authorizations, and claims, utilizing internal systems effectively.</p><p>• Document customer interactions accurately and concisely according to established guidelines.</p><p>• Support team members with administrative tasks, ensuring smooth operations and resolution of patient concerns.</p><p>• Identify and mitigate potential financial, medical, or legal risks based on collected data.</p><p>• Collaborate with clinicians and telehealth nurses to provide necessary assistance and ensure seamless communication.</p><p>• Conduct training and support for new or potential members, offering general information about medical services.</p><p>• Exhibit strong interpersonal and communication skills to uphold the organization’s commitment to superior service.</p>
<p><strong>Remote after 3-weeks of onsite training in Fort Worth, TX</strong></p><p><br></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Rep</strong> to join a collaborative and close-knit team. This position offers a unique opportunity for a <strong>Customer Service Rep</strong> to receive hands-on training in a supportive environment before transitioning to a flexible work-from-home schedule. If you're someone who thrives in a fast-paced, team-oriented atmosphere and enjoys helping others, this <strong>Customer Service Rep</strong> role is the perfect fit.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer incoming calls and determine the type of assistance needed</li><li>Provide first-call resolution by navigating internal systems and offering accurate information</li><li>Document and track all inquiries and resolutions in the system</li><li>Foster a positive relationship with callers through professional and courteous communication</li><li>Collaborate with a 13-member team, including 2 leads, to ensure service excellence</li><li>Assist teammates and contribute to a cooperative team environment</li><li>Adapt to a schedule of back-to-back calls with minimal supervision</li></ul>
<p><strong>Key Responsibilities</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly and accurately.</li><li>Manage the front desk area to ensure it is organized, presentable, and stocked with necessary materials.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Provide administrative support to various departments as needed, including data entry, filing, and document preparation.</li><li>Assist with onboarding new employees by preparing badges, materials, or welcoming them on their first day.</li><li><br></li></ul><p><br></p>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Plano, Texas. This Contract-to-Permanent position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.<br>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.<br>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.<br>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.<br>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.<br>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.<br>• Assist with data entry and document preparation to support customer service operations.<br>• Provide clear and concise written communications to customers and internal stakeholders.<br>• Strive to deliver solutions that benefit both customers and the organization.
<p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, policies, and account details.</li><li>Resolve customer issues efficiently, escalating complex matters when necessary.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Process orders, returns, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer needs are met and issues are resolved quickly.</li><li>Follow company procedures and policies to maintain high service standards.</li></ul><p><br></p>
