<p>The File Clerk provides essential administrative support by efficiently organizing, managing, and maintaining both paper and electronic files within the office. Under limited supervision, the File Clerk ensures that all records are properly handled and readily accessible to authorized personnel, facilitating smooth day-to-day operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort, label, file, and retrieve documents in accordance with established filing systems</li><li>Maintain physical and digital records, ensuring all files are up-to-date and accurately stored</li><li>Prepare new file folders and update indexes or electronic databases as required</li><li>Perform regular file audits to verify accuracy and completeness, correcting discrepancies as needed</li><li>Assist with scanning, copying, and faxing documentation</li><li>Respond to requests for file information from staff and management</li><li>Safeguard confidential data by following privacy and security procedures</li><li>Support other administrative staff with routine office tasks</li><li>Answer inbound office calls and direct inquiries appropriately</li><li>Deliver outstanding customer service in a professional, team-oriented environment</li></ul><p><br></p>
<p>The Data Entry Specialist is responsible for accurately entering, updating, and maintaining various types of information in digital and paper formats within the organization’s databases and systems. This role supports daily operations by ensuring data integrity and confidentiality while performing administrative tasks in a professional office environment. The Data Entry Specialist may also provide general administrative support and collaborate with other teams to achieve business goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter, update, and verify data in company databases and systems with high accuracy and attention to detail</li><li>Review and correct data discrepancies to ensure data integrity</li><li>Organize and maintain file systems, both electronic and physical</li><li>Assist with document scanning, filing, and retrieval as needed</li><li>Generate reports and assist with data analysis upon request</li><li>Communicate effectively with internal teams to obtain required information and resolve issues</li><li>Perform basic administrative tasks, such as answering phones, handling mail, and supporting office operations</li><li>Maintain confidentiality of sensitive information and adhere to company policies and procedures</li><li>Meet assigned deadlines while managing multiple tasks in a fast-paced environment</li></ul><p><br></p>
We are looking for a reliable and detail-oriented Receptionist to join our team in Dallas, Texas. This is a Contract to permanent position that provides an excellent opportunity for growth and skill development. The ideal candidate will play a vital role in ensuring the smooth operation of the office and delivering exceptional service to both visitors and team members.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming visitors and managing light traffic in the reception area.<br>• Answer and direct incoming calls using a multi-line phone system efficiently.<br>• Assist with administrative tasks, including office services and human resources support, as needed.<br>• Provide overflow assistance to paralegals and handle assigned paralegal tasks with due diligence.<br>• Collaborate with the Director of Administration to ensure office operations run smoothly.<br>• Maintain an organized and detail-oriented front desk environment.<br>• Support the team with other challenging tasks as requested.<br>• Learn and utilize standard software systems used by the firm.
<p>The Front Desk Coordinator acts as the welcoming face of our office, providing exceptional customer service while managing the day-to-day operations of the reception area. This professional is responsible for greeting visitors, handling incoming calls, and supporting administrative functions to ensure a smooth and efficient front office experience. The ideal candidate is organized, personable, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors promptly and professionally, directing them to the appropriate team member or department</li><li>Answer, route, and manage a high volume of incoming calls</li><li>Maintain the appearance and cleanliness of the reception area and conference rooms</li><li>Coordinate meeting schedules, conference room bookings, and facilitate guest sign-in procedures</li><li>Receive, sort, and distribute mail, packages, and deliveries</li><li>Assist with data entry, filing, and other administrative tasks as assigned</li><li>Manage calendars and support scheduling for team members as needed</li><li>Uphold security standards and ensure guest confidentiality</li><li>Support special projects and office events as needed</li></ul><p><br></p>
<p>The Customer Service Specialist plays a key role in delivering exceptional support to clients and customers by addressing inquiries, resolving issues, and ensuring a positive experience. This position requires strong communication skills, a service-oriented approach, and proficiency in CRM systems and standard office software. The Customer Service Specialist serves as a primary contact for incoming requests, collaborating with internal teams to meet customer needs efficiently and effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, or chat in a courteous and professional manner</li><li>Resolve customer concerns, troubleshoot problems, and escalate complex issues as needed</li><li>Document interactions within CRM systems, ensuring accurate and complete records</li><li>Provide product, service, or policy information as requested</li><li>Maintain up-to-date knowledge of company offerings, procedures, and policies</li><li>Collaborate with internal departments to meet customer expectations and follow up on outstanding issues</li><li>Process orders, returns, and exchanges accurately and efficiently</li><li>Identify opportunities to improve customer satisfaction and report feedback to management</li><li>Uphold confidentiality and handle sensitive information appropriately</li><li>Support a team environment and contribute to ongoing process improvement initiatives</li></ul>
<p>The Receptionist serves as the first point of contact for visitors, clients, and staff, representing our company with professionalism and courtesy. This position is responsible for greeting guests, managing incoming calls, handling basic administrative tasks, and maintaining an organized and welcoming front office environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, directing them to the appropriate personnel or meeting rooms</li><li>Answer, screen, and route incoming calls promptly and professionally</li><li>Respond to general inquiries via phone, email, or in-person</li><li>Receive and distribute mail, packages, and deliveries</li><li>Maintain the reception area’s appearance and ensure it is tidy and welcoming</li><li>Schedule appointments, meetings, and maintain conference room calendars</li><li>Assist with administrative support tasks, such as data entry, filing, and copying documents</li><li>Handle sensitive information with confidentiality and discretion</li><li>Support other departments with special projects or tasks as needed</li></ul>
<p>The Customer Service Representative is responsible for providing prompt, courteous, and knowledgeable support to customers, ensuring a positive experience and the resolution of issues or inquiries. This role serves as a primary contact for product, service, and account questions, and works closely with internal teams to deliver high-quality service. The ideal candidate demonstrates strong communication skills, a service mindset, and proficiency with standard office and customer relationship management (CRM) software.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries by phone, email, or chat with professionalism and empathy</li><li>Listen actively to customer concerns and resolve issues by providing accurate information, solutions, or escalating matters appropriately</li><li>Document customer interactions and outcomes in CRM systems, ensuring records are complete and up-to-date</li><li>Maintain current knowledge of products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and other customer requests efficiently and accurately</li><li>Collaborate with internal teams to resolve customer needs and follow up on outstanding issues</li><li>Identify opportunities to enhance customer satisfaction and gather feedback for continuous improvement</li><li>Uphold confidentiality and security standards when handling sensitive information</li><li>Support a positive team environment and participate in ongoing training and process improvement initiatives</li></ul><p><br></p>
<p>Our team is seeking a highly professional, personable, and detail-oriented <strong><u>Receptionist</u></strong> for a <strong><u>contract to hire opportunity </u></strong>at a renowned real estate investment organization in <strong><u>Dallas, TX. </u></strong>As the face of our office, you will play a pivotal role in ensuring a welcoming and seamless experience for clients, guests, and internal staff.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, directing them to the appropriate person or location.</p><p>• Manage incoming calls on a multi-line phone system and handle inquiries with care and efficiency.</p><p>• Organize and oversee conference room bookings, appointments, and meetings.</p><p>• Coordinate the receipt, distribution, and dispatch of mail, packages, and deliveries.</p><p>• Maintain a tidy and well-organized reception area, ensuring it reflects the organization’s standards.</p><p>• Provide administrative support such as data entry, document preparation, and filing.</p><p>• Collaborate with building management and vendors for facility-related needs.</p><p>• Assist in planning events, preparing client communications, and executing special projects.</p><p>• Facilitate onboarding processes by preparing welcome materials and coordinating access badges.</p>
We are looking for a dedicated and personable Customer Service Representative to join our team in Dallas, Texas. This is a contract to permanent position, offering an excellent opportunity for growth in a fast-paced, customer-focused environment. The ideal candidate will thrive in engaging with customers, managing orders, and ensuring exceptional service both in-person and online.<br><br>Responsibilities:<br>• Welcome visitors and walk-in customers with a friendly and attentive attitude.<br>• Conduct on-site tours to showcase services or products to prospective clients.<br>• Accurately process online orders and ensure timely completion.<br>• Assist customers with purchases, inquiries, and general support needs.<br>• Keep detailed and accurate records of customer interactions and order details.<br>• Provide administrative assistance and manage front desk operations.<br>• Maintain a clean and organized reception area, ensuring it is presentable at all times.
We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. In this Contract to permanent position, you will play a vital role in building strong customer relationships, ensuring seamless service delivery, and addressing client needs effectively. This is an excellent opportunity to contribute to a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Build and maintain strong relationships with assigned customers by understanding their unique needs and preferences.<br>• Manage order processing, track shipments, and provide prompt updates to clients.<br>• Address customer concerns by offering personalized solutions and escalating complex issues as needed.<br>• Keep detailed and accurate records of customer interactions, transactions, and feedback.<br>• Provide product-related information, including nutritional details and compliance with food service regulations, to assist customers.<br>• Collaborate with sales, logistics, and operations teams to ensure smooth order fulfillment and high levels of customer satisfaction.<br>• Monitor customer accounts proactively to identify potential challenges and provide timely support.
We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 support for global operations while ensuring a seamless customer experience. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the travel agency industry.<br><br>Responsibilities:<br>• Deliver efficient Tier 1 troubleshooting to resolve customer issues during the first interaction whenever possible.<br>• Escalate complex problems to Tier 2 teams while monitoring progress and resolution.<br>• Manage and resolve cases in the request queue with thorough documentation of steps taken and outcomes.<br>• Educate clients on Virtuoso sales tools, processes, and programs by addressing inquiries about technology, products, events, and services.<br>• Develop and maintain the knowledge base by creating clear documentation, including FAQs and step-by-step guides for recurring tasks.<br>• Conduct outbound call campaigns to support promotional and marketing efforts as assigned.<br>• Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction.
Join a supportive, fast‑paced team dedicated to helping homeowners navigate their mortgage questions and stay on track with their accounts. In this advisory‑focused role, you’ll guide customers through solutions, answer questions, and provide clear, compassionate support. <br> What You’ll Do Deliver exceptional, positive customer service on every call Reach out to homeowners to understand their situation and provide guidance on available payment options Assist with inbound questions including escrow, website navigation, payoffs, and general account support Help customers process payments and connect eligible homeowners with refinance opportunities Participate in ongoing onsite training to stay current on mortgage policies and best practices Work toward team performance goals while maintaining high customer satisfaction
