<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
We are looking for an experienced Senior Business Analyst to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.<br><br>Responsibilities:<br>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to define, refine, and implement product strategies.<br>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.<br>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.<br>• Translate business needs into actionable technology solutions and recommendations.<br>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.<br>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.<br>• Support change management processes and ensure smooth adoption of new systems and tools.
Job Summary:<br><br>We are seeking an experienced QA Engineer strong in both Automation and Manual testing to join our growing project team. The candidate will be responsible for software test automation design, planning, scripting, and execution for a variety of key customer-facing applications. The individual should be self-motivated, creative, and proactive, capable of working successfully in a fast-paced environment that includes multiple platforms, architectures, technologies, and environments. The individual will work closely with developers, project managers, and other stakeholders throughout the SDLC, executing automated test iterations, tracking and reporting test results, troubleshooting, and coordinating bug fixes. Additionally, you will be an integral part of building our team culture, helping to foster a passion for continuous improvement, a reputation for delivery excellence, and a highly integrated team environment.<br><br>Responsibilities:<br>• Testing and Validation:<br>o Participate in system testing and user acceptance testing to ensure that implemented solutions meet the specified requirements and are of high quality.<br>o Designing test plans, scenarios, scripts and procedures.<br>o Executing tests on source code.<br>o Analyzing test results and reporting to the development team.<br>o Working with a development team to correct bugs and errors.<br>o Use existing tools and techniques to execute test cases and build/script new tools for performing testing/validation functions.<br>o Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using Selenium.<br>• Lifecycle Management:<br>o Maintain accurate and up-to-date project documentation throughout the project lifecycle, ensuring transparency and accountability.<br>• Understanding Stakeholder Needs:<br>o Collaborate closely with stakeholders (both internal and external) to understand their requirements, objectives, and challenges. This involves active listening and effective communication.<br>• Communication and Influence:<br>o Effectively communicate with, and influence, key stakeholders to support proposed strategies, process improvements, and operational decisions.<br><br>Requirements:<br>• Bachelor’s degree in information technology or a related field.<br>• 3 years of verifiable experience as a QA Tester.<br>• Good development/scripting skills in common languages which are Web-driver compatible such as Java, Objective-C, JavaScript with Node.js, PHP, Python, Ruby, C#, or Perl with the Selenium WebDriver API and language-specific client libraries.<br>• Must demonstrate a general understanding of test automation frameworks.<br>• Expert knowledge of the automated testing tool Selenium.<br>• Excellent communication and interpersonal abilities.<br>• Familiarity with traditional and Agile project management methodologies and software development lifecycles.<br>• Knowledge of relevant tools such as JIRA, Confluence, etc.
<p><strong>Robert Half’s Full-Time Engagement Professionals Practice is Expanding!</strong></p><p>We are actively hiring <strong>Payroll & Timekeeping Specialists</strong> with deep expertise in <strong>UKG Workforce Management (WFM) Timekeeping</strong> to support clients in the healthcare industry.</p><p><strong>What You’ll Do:</strong></p><ul><li>Assist clients with the transition from Kronos Workforce Central to UKG WFM</li><li>Support testing, data validation, and system accuracy checks</li><li>Partner with payroll and HR teams to ensure clean, accurate data migration</li><li>Provide subject matter expertise on UKG WFM functionality and best practices</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Hands-on experience with <strong>UKG WFM Timekeeping</strong> (implementation, testing, validation)</li><li>Strong background in <strong>payroll or workforce management within healthcare</strong></li><li>Detail-oriented mindset with experience in <strong>data validation and issue resolution</strong></li><li>Ability to work onsite with clients in the DFW area (30-mile commute radius)</li></ul><p><br></p>
<p>We are looking for a skilled Investment Analyst to join our dynamic investment team in Fort Worth, Texas. This role involves analyzing and reporting investment performance across portfolios, ensuring accuracy and compliance with industry standards. The ideal candidate thrives in a collaborative environment, possesses exceptional analytical skills, and is proficient in Excel and portfolio management systems.</p><p><br></p><p>Responsibilities:</p><p>• Calculate and evaluate investment performance across multiple portfolios and asset classes.</p><p>• Ensure performance data complies with industry standards, including Global Investment Performance Standards (GIPS).</p><p>• Compile detailed performance reports for internal stakeholders and external clients on a monthly, quarterly, and annual basis.</p><p>• Manage and validate performance data using Excel and portfolio management systems, such as Indata.</p><p>• Collaborate with portfolio managers, compliance teams, and accounting personnel to support reporting and audit processes.</p><p>• Investigate and resolve discrepancies or anomalies in investment performance data.</p><p>• Drive process improvements by automating and streamlining performance reporting workflows.</p><p>• Provide support for ad hoc performance-related projects and special reporting requests.</p>
