We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with customers, managing orders, and maintaining accurate data records. The ideal candidate is detail-oriented, eager to learn, and committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide clear information regarding pricing, delivery schedules, and other details.<br>• Assist in setting up new customer accounts and ensuring all necessary documentation is completed.<br>• Maintain a detail-oriented and supportive approach during all interactions to foster positive relationships.<br>• Process customer orders accurately in the system and coordinate with internal departments as needed.<br>• Review expedited orders to ensure compliance with company guidelines before approval.<br>• Provide required documentation, including specification sheets, drawings, and certifications.<br>• Update and manage data across multiple customer portals to ensure accurate records.<br>• Upload essential documents such as order confirmations and shipping details to relevant systems.<br>• Monitor data quality and address discrepancies to prevent downstream issues.
<p><strong>TIER 1 TECHNICAL SUPPORT REPRESENTATIVE</strong></p><p>This role is ideal for someone who enjoys working with technology and supporting customers through technical issues. The position involves daily interaction with users who need help resolving problems with their computers, applications, and connectivity. </p><p><br></p><p><strong>POSITION: TIER 1 TECHNICAL SUPPORT</strong></p><p><strong>LOCATION: GRAND PRAIRIE, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $18-$21/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Serve as the primary contact for incoming technical support requests through phone, email, and online channels.</li><li>Troubleshoot Windows 10, email systems, Office 365 tools, internal CRM applications, and basic network connectivity issues.</li><li>Ask clear, targeted questions to understand user problems and determine the most effective solution.</li><li>Document all support interactions in a clear, accurate, and complete manner.</li><li>Research recurring issues and contribute to internal knowledge resources.</li><li>Support continuous improvement efforts by identifying common technical trends.</li><li>Participate in ongoing training to expand both technical and customer service skills.</li></ul>
<p>We are looking for a dedicated and detail-oriented Sales Support/ Customer Service Specialist to join our manufacturing client in Fort Worth, Texas on a 90-day project. In this role, you will serve as the key liaison between our customers, sales representatives, and internal operations teams, ensuring smooth communication and efficient processing of orders and quotes. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage electronic quote files with precision and accuracy.</p><p>• Organize and maintain all correspondence related to quotes and active projects in the appropriate databases and files.</p><p>• Provide exceptional customer service by acting as the main point of contact between sales representatives, customers, and internal teams.</p><p>• Utilize Microsoft Office and other systems proficiently to handle administrative tasks and support operations.</p><p>• Address customer inquiries and resolve issues promptly while maintaining a meticulous approach.</p><p>• Prioritize and manage multiple tasks and projects effectively to meet deadlines.</p><p>• Prepare detailed quotes and ensure accuracy before submission.</p><p>• Collaborate with engineering and production teams to ensure seamless project execution.</p><p>• Perform clerical duties including data entry and document management.</p><p>• Support inside sales efforts by assisting with administrative and customer service tasks.</p>
<p>We are looking for a detail-oriented and personable <strong><u>Receptionist</u></strong> to join our team on a <strong><u>contract basis </u></strong>at a construction firm<strong><u> in Dallas, Texas.</u></strong> In this role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized reception area. This position involves a variety of administrative and customer service tasks to support daily office operations and maintain efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and clients with a friendly and detail-oriented attitude, directing them to the appropriate personnel or meeting space.</p><p>• Oversee the reception area, maintaining a clean, organized, and inviting environment.</p><p>• Manage incoming and outgoing mail, deliveries, and packages efficiently.</p><p>• Keep accurate visitor logs and ensure compliance with office security protocols, including issuing guest badges.</p><p>• Coordinate meeting schedules, book conference rooms, and assist in organizing company events as needed.</p><p>• Perform basic administrative tasks such as data entry, filing, scanning, and photocopying.</p><p>• Provide support to team members with special projects and miscellaneous administrative duties.</p><p>• Monitor and maintain office supplies inventory, placing orders as necessary.</p><p>• Answer and manage multi-line phone systems, directing calls appropriately.</p><p>• Assist guests and employees with inquiries or requests to ensure smooth office operations.</p>
<p>A well-respected real estate firm in Dallas is seeking a professional and friendly <strong><u>Part-Time Receptionist</u></strong> to support their office operations. This position is <strong><u>Monday through Friday, 1pm–6pm</u></strong>. The ideal candidate is organized, proactive, and personable, able to provide excellent service to clients and staff.</p>
We are looking for an organized and detail-oriented Receptionist to join our team in Rockwall, Texas. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring smooth and efficient front desk operations. This is an excellent opportunity for someone who excels in customer service and enjoys creating a welcoming environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate person or department.<br>• Answer and manage incoming phone calls, providing accurate information or forwarding calls as needed.<br>• Maintain the reception area, keeping it clean and organized for a neat appearance.<br>• Handle inquiries from guests and staff, offering helpful solutions or guidance.<br>• Monitor on-site visitors and ensure all safety protocols are followed.<br>• Coordinate with team members to ensure efficient communication and visitor management.<br>• Support administrative tasks such as scheduling and data entry when required.<br>• Deliver exceptional customer service to all guests and callers.<br>• Manage visitor logs and ensure records are up-to-date.<br>• Assist with other front desk duties as assigned.
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes.<br><br>Responsibilities:<br>• Communicate with customers to address past-due accounts and discuss payment options.<br>• Negotiate and establish payment arrangements to resolve outstanding balances effectively.<br>• Perform skip tracing to locate customers and gather necessary information.<br>• Prepare and distribute collection correspondence, including notices and reminders.<br>• Document account statuses and update customer information accurately.<br>• Assist in resolving customer service inquiries related to billing and collections.<br>• Support workout arrangements and manage delinquency cases.<br>• Generate monthly reports on account delinquencies and collection activities.<br>• Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
<p>We are looking for a professional, friendly, and highly organized Receptionist to join our team. This role is ideal for someone who thrives in a fast-paced environment and is committed to providing exceptional service both in person and over the phone. If you have at least two years of experience handling front desk duties and administrative support, we want to hear from you!</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist visitors, clients, and staff in a warm and professional manner</li><li>Answer and direct incoming calls; relay messages accurately and promptly</li><li>Maintain appearance and organization of the reception, lobby, and meeting rooms</li><li>Manage scheduling, calendars, and appointments for staff</li><li>Receive, sort, and distribute incoming mail and packages; coordinate outgoing mail</li><li>Perform administrative tasks such as data entry, filing, and supporting office operations</li><li>Assist with special projects and other duties as assigned</li></ul>
We are looking for an experienced Billing Manager to lead and oversee the billing operations for a legal firm in Dallas, Texas. This role requires a proactive, detail-oriented individual who can manage a team, ensure accuracy, and streamline billing processes while supporting attorneys and staff. The ideal candidate will demonstrate strong leadership skills and a deep understanding of billing software and accounting procedures.<br><br>Responsibilities:<br>• Supervise the billing department, ensuring efficient operations and providing training to team members.<br>• Collaborate with attorneys and staff to distribute and manage proformas.<br>• Process client invoices using Elite 3E and other billing systems.<br>• Perform variance analysis to identify and address discrepancies in billing.<br>• Develop and implement strategies to improve billing processes and enhance efficiency.<br>• Maintain compliance with legal and financial regulations related to billing.<br>• Provide support to the Chief Financial Officer on billing-related matters.<br>• Generate and review reports to monitor billing performance and trends.<br>• Ensure accurate and timely invoicing for all clients.
<p>We are offering a contract to hire role supporting administrative operations in planning, zoning, and building permitting. This role is ideal for an organized professional with strong communication skills, technical capabilities, and a customer-focused approach. You will be responsible for assisting both staff members and customers with platting, zoning, and building permit applications, ensuring compliance with specific requirements.</p>
We are looking for a dependable and proactive General Office Clerk to join our team on a long-term contract basis in Fort Worth, Texas. This position involves providing vital support to ensure smooth administrative operations while handling both clerical duties and light physical tasks. Ideal candidates will possess strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Sort and manage incoming and outgoing mail to ensure efficient distribution.<br>• Prepare conference rooms for meetings, including arranging furniture and basic audiovisual equipment.<br>• Welcome and assist visitors, maintaining an attentive and friendly front office environment.<br>• Keep the break room organized and stocked with necessary supplies.<br>• Handle physical tasks such as lifting boxes or equipment weighing up to 75 pounds.<br>• Perform scanning, data entry, and file organization to support office functions.<br>• Assist with document scanning and other back-office tasks as required.<br>• Provide general administrative support to office management and staff.<br>• Ensure cleanliness and orderliness in shared office spaces.
We are looking for a skilled Collections Specialist Intermediate with 3-6 years of experience to join our team in Fort Worth, Texas. In this role, you will handle accounts receivable processes, including cash transactions, loan servicing, and delinquency follow-ups. This is a long-term contract position requiring strong organizational skills and the ability to manage multiple priorities efficiently.<br><br>Responsibilities:<br>• Process incoming and outgoing cash transactions with accuracy and attention to detail.<br>• Conduct research and follow up on delinquent accounts and tax-related inquiries.<br>• Maintain loan systems by ensuring accurate updates and managing workflows effectively.<br>• Make outbound calls to clients regarding account statuses and resolve discrepancies promptly.<br>• Manage escrow accounts, including tax payments and reconciliation of balances.<br>• Handle reversals and adjustments in cash accounting processes.<br>• Utilize Microsoft Office Suite and SharePoint to organize and track financial data.<br>• Monitor and analyze cash flow for commercial real estate loans and mortgage servicing.<br>• Ensure compliance with financial regulations and company policies.<br>• Collaborate with internal teams to streamline collection processes and enhance efficiency.
