We are looking for a dedicated Systems Analyst to join our team in Dallas, Texas. In this role, you will play a key part in supporting and enhancing laboratory systems within a dynamic healthcare environment. You will collaborate with various teams to optimize workflows, manage system configurations, and ensure seamless integration between laboratory systems and third-party applications.<br><br>Responsibilities:<br>• Lead regular status meetings and provide updates to stakeholders while mentoring analysts on application workflows.<br>• Organize discovery sessions to identify operational requirements and propose effective solutions.<br>• Investigate and resolve system issues, recommending corrective actions to improve functionality.<br>• Collaborate with IT teams to implement technical solutions and enhance system performance.<br>• Support integration efforts between Epic Beaker and third-party applications, utilizing tools like Data Innovations Instrument Manager.<br>• Develop and maintain Reporting Workbench reports to provide actionable insights from laboratory data.<br>• Ensure system documentation is accurate, comprehensive, and up-to-date.<br>• Coordinate testing, upgrades, and go-live activities for Epic systems to ensure smooth transitions.<br>• Maintain Epic Master Training environment and deliver user training to ensure effective system utilization.
<p>We are looking for an experienced Senior Technical Business Analyst (AI) to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.</p><p><br></p><p>Responsibilities:</p><p>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to define, refine, and implement product strategies.</p><p>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.</p><p>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.</p><p>• Translate business needs into actionable technology solutions and recommendations.</p><p>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.</p><p>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.</p><p>• Support change management processes and ensure smooth adoption of new systems and tools.</p>
We are looking for an IT Compliance Analyst to join our team on a long-term contract basis in Dallas, Texas. This role plays a critical part in ensuring that IT systems and processes adhere to organizational policies and meet regulatory requirements. The position involves supporting audits, managing IT risks, and contributing to the development of compliance initiatives.<br><br>Responsibilities:<br>• Conduct audits and assessments to evaluate adherence to internal policies and regulatory requirements.<br>• Collaborate with cross-functional teams to identify and address compliance and IT risk issues.<br>• Monitor compliance status and IT risk trends, providing detailed reports to stakeholders.<br>• Assist in developing and delivering training sessions to enhance awareness of compliance protocols and IT risk management practices.<br>• Stay updated on changes in regulatory standards and emerging IT risk management frameworks.<br>• Support the implementation of remediation plans for identified vulnerabilities.<br>• Utilize compliance and risk management tools to streamline processes and improve reporting.<br>• Contribute to the development of policies and procedures that strengthen IT compliance efforts.
<p>We are looking for a dedicated and detail-oriented IT Project Coordinator to join our team in Dallas, Texas. In this role, you will oversee various technical and administrative tasks to ensure seamless project execution and IT operations. This position offers an excellent opportunity to collaborate with diverse teams and contribute to the organization's technological success.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive desktop support for Windows-based systems, promptly addressing technical issues to maintain optimal performance.</p><p>• Resolve Tier 1 service desk tickets with efficiency and professionalism, ensuring user satisfaction.</p><p>• Establish and maintain productive vendor relationships, including negotiating contracts and monitoring service quality.</p><p>• Offer technical assistance for video conferencing systems, ensuring smooth operations during meetings and events.</p><p>• Administer Active Directory by managing user accounts, permissions, and system updates.</p><p>• Support and configure Microsoft Windows 10 and Office 365 platforms to meet organizational needs.</p><p>• Collaborate with team members to tackle complex IT challenges and devise effective solutions.</p><p>• Perform basic troubleshooting for network-related issues to ensure stable connectivity.</p><p>• Maintain detailed documentation of IT incidents, resolutions, and system updates to ensure accurate tracking.</p><p>• Stay updated on emerging technologies and recommend innovations to improve IT processes.</p>
We are looking for an experienced Business Intelligence (BI) Engineer to develop and enhance dynamic reporting solutions using Power BI. In this role, you will transform complex datasets into actionable insights, enabling informed decision-making across the organization. You will collaborate with diverse teams, leveraging your technical expertise to design and optimize dashboards while ensuring seamless data integration.<br><br>Responsibilities:<br>• Design and implement interactive Power BI dashboards tailored to meet organizational needs.<br>• Utilize Microsoft Fabric and Lakehouse environments to manage cloud-based data warehousing solutions.<br>• Build and maintain efficient data pipelines connecting on-premises servers with cloud platforms.<br>• Partner with analytics and development teams to structure datasets for reporting purposes.<br>• Improve existing Power BI reports through reverse engineering and optimization techniques.<br>• Apply Python or PySpark for automating processes and transforming data (preferred).<br>• Troubleshoot and resolve challenges using online resources and technical documentation.<br>• Ensure data security through row-level security configurations and incremental refresh strategies.
We are looking for an experienced Zabbix Sr. Consultant to join our team on a contract basis in Dallas, Texas. In this role, you will be responsible for addressing and resolving technical issues within the Zabbix monitoring environment while assisting with on-site infrastructure support. This position requires a hands-on approach to troubleshooting, optimizing configurations, and ensuring reliable system monitoring and performance.<br><br>Responsibilities:<br>• Diagnose and resolve issues within the existing Zabbix monitoring setup, ensuring accurate system functionality.<br>• Analyze the current Zabbix configuration to identify root causes of alerting and monitoring problems.<br>• Provide actionable recommendations or implement necessary fixes to stabilize the monitoring environment.<br>• Perform infrastructure-related tasks, including WiFi setup, network cabling, and basic troubleshooting of network components.<br>• Collaborate closely with internal IT teams to enhance system visibility and maintain consistent performance monitoring.<br>• Document findings and create clear communication reports for stakeholders to support decision-making.<br>• Ensure compliance with audit and monitoring standards while optimizing system configurations.<br>• Support the client’s infrastructure by leveraging expertise in network technologies and monitoring tools.
<p>We are looking for an experienced Program Manager IV to join our team in Plano, TX, on a contract basis. This role involves overseeing and coordinating complex programs for a Secure Networking Cybersecurity Product and Engineering Team, ensuring projects are delivered on schedule, within budget, and adhere to the highest quality standards. The ideal candidate will have a strong background in program management and a proven ability to lead cross-functional teams in a fast-paced, technical environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and coordinate program efforts for a Secure Networking Cybersecurity Product and Engineering Team, ensuring timely delivery and adherence to budget and quality standards.</p><p>• Develop and implement program management processes and methodologies tailored to technical product and engineering requirements.</p><p>• Collaborate with teams to create detailed program plans, monitor progress, and identify resource needs.</p><p>• Facilitate end-to-end meetings with stakeholders across Product Management, Operations, Engineering, Testing, and Marketing.</p><p>• Align program work efforts with cross-functional teams, maintaining clear communication and gaining consensus.</p><p>• Track key milestones and adjust program plans as needed to meet evolving project requirements.</p><p>• Provide regular updates on progress, major milestones, and escalations to product and engineering management.</p><p>• Act as a key contributor by integrating business priorities with functional objectives in a complex environment.</p><p>• Manage multiple programs of medium to high complexity across different technologies and functions.</p><p>• Perform quality reviews, monitor timelines, and escalate issues appropriately to ensure program success.</p>
