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9 results for Oracle Epm Cloud Support in Costa Mesa, CA

Help Desk Analyst

Vista, CA
onsite
Temporary / Contract
28.50 - 33.00 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Vista, California through hands-on technical troubleshooting and responsive day-to-day assistance. This Long-term Contract position is ideal for someone who is comfortable working across Windows and Mac environments while supporting tools such as Microsoft 365, Google Workspace, and related hardware. The role requires a service-focused, detail-oriented individual who can explain solutions clearly and provide dependable support to team members with varying levels of technical experience. Responsibilities: • Provide frontline technical support for desktop, laptop, and peripheral issues in both Windows and Mac environments. • Diagnose and resolve hardware, software, and access-related problems with a strong focus on break/fix work. • Assist users with Microsoft 365 and Google Workspace applications, including account access and productivity tool support. • Support Active Directory tasks such as user account assistance, password resets, and basic access troubleshooting. • Communicate technical guidance in a clear, approachable way for employees who may have limited technical knowledge. • Document issues, resolutions, and recurring support trends to help improve service quality and response efficiency. • Collaborate with other IT team members to escalate complex problems and ensure timely issue resolution.
2026-06-02T22:08:44Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-06-05T17:08:46Z

Help Desk Analyst

Los Angeles, CA
onsite
Temporary to Hire
22.80 - 26.40 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a mission-driven non-profit organization in Los Angeles, California. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on technical support, communicates well with a wide range of users, and can balance ticket resolution with device preparation and deployment. The role will focus on delivering dependable day-to-day assistance in a Microsoft-based environment while helping maintain equipment readiness and user access. You will work across two nearby buildings and contribute to ongoing endpoint setup, account support, and workstation refresh efforts. Responsibilities: • Deliver first-line technical assistance by resolving common user issues related to login access, permissions, device setup, and general workstation support. • Manage incoming service requests in a ticketing platform, prioritize daily support needs, and provide timely updates to users and internal stakeholders. • Reset passwords and adjust user access rights to ensure employees can securely access the tools and systems they need. • Prepare, image, configure, and upgrade laptops and desktops using Microsoft Intune and manual processes where needed. • Wipe and sanitize hard drives, retire outdated equipment, and assist with hardware cleanup and replacement activities. • Split time between hands-on ticket support and coordinating equipment ordering, staging, swapping, and deployment for end users. • Provide on-site technical coverage for staff working in two buildings located across from one another. • Support onboarding tasks by setting up accounts, devices, and Microsoft 365 access for new users. • Assist with endpoint and identity-related work in a hybrid Microsoft environment that includes Active Directory, Microsoft 365, and Entra ID. • Contribute to workstation standardization, security improvement efforts, and broader cloud readiness activities across multiple branch locations.
2026-06-03T17:28:41Z

Help Desk Analyst I

Long Beach, CA
onsite
Temporary / Contract
22.16 - 25.66 USD / Hourly
We are looking for a Help Desk Analyst I to support daily technology needs for a logistics operation in Long Beach, California. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and delivering responsive support in a fast-paced environment. The person in this role will handle incoming service requests, troubleshoot Microsoft Windows systems, and assist employees with access and account-related concerns. Success in this position requires strong communication, practical problem-solving ability, and a customer-focused approach to technical support. Responsibilities: • Respond to service desk requests and provide timely assistance for hardware, software, and user access issues. • Diagnose and resolve routine technical problems involving Microsoft Windows and Windows 10 workstations. • Support account administration tasks in Active Directory, including password resets and user access updates. • Document incidents, troubleshooting steps, and resolutions clearly within the ticketing system. • Escalate more complex issues to appropriate technical teams while ensuring users receive status updates. • Assist with workstation setup, software support, and general desktop troubleshooting for end users. • Monitor assigned support tickets to ensure service levels are met and issues are closed accurately. • Contribute to a positive support experience by communicating clearly and guiding users through solutions.
2026-06-03T23:54:03Z

IT Support Specialist

Los Angeles, CA
onsite
Permanent / Full Time
80000.00 - 130000.00 USD / Yearly
Job TitleIT Support Specialist Company OverviewA private investment and services organization based in Los Angeles, California is seeking a highly capable IT professional to support a dynamic, high-performance environment with a strong focus on VP and executive-level support. The organization prioritizes operational excellence, discretion, and seamless technology experiences, delivering high-touch support to both internal teams and senior stakeholders. This role is critical in maintaining a reliable and efficient IT environment across office and remote settings. Role SummaryThe IT Support Specialist will serve as a hands-on IT generalist, providing comprehensive technical support with a strong emphasis on executive-level service in Los Angeles, California. This role focuses on delivering white-glove support to senior leaders while maintaining day-to-day IT operations across systems, devices, and infrastructure. The ideal candidate brings broad technical expertise, strong customer service instincts, and the ability to operate independently in high-trust environments. Key Responsibilities<ul><li>Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely</li><li>Troubleshoot and resolve issues across hardware, software, networking, and mobile devices</li><li>Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools</li><li>Administer and support conference room and video conferencing technologies</li><li>Manage onboarding/offboarding processes, including equipment setup and access configuration</li><li>Maintain core IT systems including operating systems, applications, and network connectivity</li><li>Partner with external vendors for system maintenance, upgrades, and issue resolution</li><li>Support basic IT security best practices and ensure secure usage of devices and systems</li><li>Proactively identify opportunities to improve IT processes, user experience, and system reliability</li><li>Provide clear communication, training, and guidance to users on technology tools and best practices</li></ul>Compensation & Benefits<ul><li>$90,000 - $130,000 base salary with discretionary bonus</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, including vacation and sick leave</li><li>Opportunity to work in a high-impact, trusted IT role supporting senior leadership</li></ul>Additional Details<ul><li>Onsite role with occasional travel to additional locations</li><li>Hybrid support environment with both in-office and remote responsibilities</li><li>High level of autonomy and direct interaction with executive stakeholders</li><li>Requires flexibility and responsiveness to support business-critical needs</li></ul>
2026-05-28T16:49:10Z

IT Technician

Santa Clarita, CA
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are looking for an IT Technician to join a Contract assignment supporting onsite network infrastructure work in Santa Clarita, California. This role is ideal for someone with hands-on cabling experience pulling Cat5 and Cat6 who can assist with installation tasks, equipment handling, and site readiness in an active construction or renovation setting. The technician will work alongside an onsite lead resource to help complete network refresh activities efficiently and safely. This opportunity may also lead to additional project-based assignments for strong performers. Responsibilities:• Support the onsite lead technician with network refresh activities at the customer location.• Install, route, and organize low-voltage and network cabling in accordance with site requirements.• Perform cable terminations, punch-down work, and other basic connectivity tasks as directed.• Assist with equipment staging, material tracking, and inventory organization throughout the project.• Work effectively during overnight shifts and maintain productivity in a fast-paced field environment.• Follow site safety expectations and wear appropriate protective gear for a construction-style workspace.• Use personal basic hand tools to complete assigned installation and support tasks.• Coordinate with onsite personnel to ensure smooth access and timely completion of project work.
2026-06-02T15:14:01Z

Network Manager

Malibu, CA
onsite
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
Job TitleNetwork Engineering Manager Company OverviewA well-established, mission-driven institution is seeking a talented Network Engineering Manager to join its technology organization. This institution is known for its commitment to excellence, community engagement, and fostering a values-driven environment. The IT team plays a critical role in supporting operational success across a dynamic community. Role SummaryThe Network Engineering Manager is responsible for leading a team of network professionals and overseeing the performance, reliability, and security of enterprise network infrastructure across multiple sites. This role emphasizes leadership, strategic planning, and cross-functional collaboration to ensure the network environment effectively supports institutional priorities. The position is primarily managerial, with a focus on guiding teams, managing projects, and driving continuous improvement. Key Responsibilities<ul><li>Lead and mentor a team of network engineers, fostering accountability, collaboration, and professional growth</li><li>Oversee the design, implementation, and support of enterprise network infrastructure, ensuring high availability and performance</li><li>Establish and enforce standards, policies, and best practices for network operations and systems administration</li><li>Manage multiple large-scale, concurrent projects, including planning, execution, and progress reporting</li><li>Partner with stakeholders across the organization to align network initiatives with business and academic needs</li><li>Oversee vendor relationships, contracts, and renewals to ensure optimal service delivery and cost efficiency</li><li>Ensure accurate documentation, inventory management, and operational reporting for network systems</li><li>Drive continuous improvement initiatives, incorporating emerging technologies and industry best practices</li><li>Act as a primary point of contact for network-related services, escalations, and strategic initiatives</li><li>Promote strong communication and collaboration between technical teams and non-technical stakeholders</li></ul>Compensation & Benefits<ul><li>$135,000 – $150,000 annually</li><li>Comprehensive benefits package including health, dental, and vision coverage</li><li>Retirement plan with employer contribution</li><li>Generous paid time off, holidays, and sick leave</li><li>Tuition assistance or educational support programs</li></ul>Additional Details<ul><li>Location: Hybrid onsite near Woodland Hills with some local travel</li><li>Leadership-focused role with limited day-to-day hands-on engineering responsibilities</li><li>Opportunity to lead complex, multi-year infrastructure initiatives</li></ul>
2026-06-02T17:38:47Z

IT Manager / Mac Support Lead

Woodland Hills, CA
onsite
Temporary to Hire
54.15 - 62.70 USD / Hourly
*Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a IT Manager / Mac Support Lead for a Creative company with a background in senior-level IT support, Mac/Apple environments, and team leadership. If this sounds like your background, then this IT Manager / Mac Support Lead role is for you. For this opportunity, you will work hybrid /onsite in West LA, CA area. Position: IT Manager / Mac Support LeadHours/Duration: 40 hrs/wk, M-F, PST Hours, CTH/FTETop Skills: Mac Support Lead (Hands-On), Team LeadershipOnsite/Remote: Hybrid Remote Responsibilities:• Direct daily IT service delivery, infrastructure support, and user-facing technology operations to ensure reliable performance across the organization.• Supervise help desk personnel and an assistant-level leader, providing guidance, accountability, and escalation support for technical issues.• Take ownership of identity and access initiatives by leading the full implementation and rollout of Okta, including provisioning and lifecycle management.• Manage employee onboarding and offboarding from a technology perspective, coordinating device setup, software access, and account changes.• Maintain control of IT assets by tracking hardware, software, licenses, and inventory records with accuracy and consistency.• Administer core business platforms such as Google Workspace and key SaaS applications including Jira, Confluence, Salesforce, and LastPass.• Support a primarily Mac-based environment while resolving issues across macOS, Windows, iOS, and Android devices.• Strengthen IT service processes by refining incident response, escalation workflows, service expectations, and operational best practices.• Monitor system health, work with external vendors and service partners, and review technology spending, renewals, and billing for cost effectiveness.• Lead and contribute to technology projects while ensuring procedures align with security, compliance, and data protection standards.
2026-05-26T16:18:42Z

PC Technician

Beverly Hills, CA
onsite
Temporary / Contract
18.05 - 20.90 USD / Hourly
We are looking for a skilled PC Technician to support hardware setup, troubleshooting, and device maintenance for an Information Technology environment in California. This is a Contract position suited for someone who is comfortable working with a range of computer systems, peripherals, and physical connectivity needs. The ideal candidate will bring hands-on experience with Dell Technologies and Apple devices while delivering dependable technical support in a detail-oriented setting. Responsibilities: • Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users. • Diagnose hardware issues and perform repairs or component replacements to restore equipment to proper working order. • Set up and organize cabling for workstations, peripherals, and other connected technology to ensure reliable performance. • Provide technical support for Dell Technologies equipment and Apple devices, including initial setup and ongoing troubleshooting. • Test associated hardware such as docking stations, keyboards, printers, and other peripherals to confirm full functionality. • Track device conditions, completed service activities, and equipment needs to support accurate IT records. • Assist with workstation deployments, equipment moves, and hardware refresh activities across the site. • Coordinate with internal teams to resolve technical issues efficiently and minimize user downtime.
2026-06-04T22:48:47Z