<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Coppell, Texas. This is a Contract-to-Permanent position within the dynamic retail industry, offering the opportunity to contribute to essential technical support functions. The role involves handling user account management, troubleshooting, and maintaining desktop systems, ensuring smooth operations and high-quality support.<br><br>Responsibilities:<br>• Manage user accounts in Active Directory, including creating, disabling, and resetting passwords.<br>• Configure, maintain, and troubleshoot user devices to ensure optimal performance.<br>• Perform administrative tasks within Office 365, such as license assignments and basic functions in Exchange, Teams, and SharePoint.<br>• Provide technical support for standard desktop applications, including Microsoft Office and Adobe Acrobat.<br>• Diagnose and resolve production issues such as system errors, defects, and inconsistencies.<br>• Assist in troubleshooting and securing Microsoft Windows operating systems, including versions 10 and 11.<br>• Contribute to compliance and data governance tasks using Microsoft Purview.<br>• Maintain detailed documentation for support procedures and system configurations.<br>• Collaborate with team members to identify and implement effective solutions to technical challenges.<br>• Ensure timely and courteous responses to user inquiries and technical issues.
We are looking to recruit a detail-oriented Help Desk Analyst in the Wholesale Distribution - Dur Goods industry, based in Mesquite, Texas, United States. This role offers an exciting opportunity to provide technical support, troubleshoot problems, and assist with various tasks associated with the MIS department. <br><br>Responsibilities:<br>• Provide troubleshooting assistance to employees to resolve technical issues<br>• Carry out day-to-day tasks associated with the MIS department<br>• Learn and adapt to using additional third-party products as required by the company<br>• Support the warehouse management system (WMS) used in warehousing operations on a daily basis<br>• Use Microsoft Office products proficiently, along with the Microsoft Windows Server environment<br>• Utilize skills in Database, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware, and Microsoft Office 365 to perform duties efficiently<br>• Manage and resolve customer credit inquiries<br>• Monitor customer credit accounts and take appropriate action to collect delinquent payments.<br><br>Qualifications:<br>• Minimum of 3 years of experience as a Help Desk Analyst or in a related role within the Wholesale Distribution - Dur Goods industry<br>• Proficiency with Microsoft technologies, including Microsoft Office 365<br>• Experience with Active Directory and Configuration Management<br>• Strong knowledge of Computer Hardware and Desktop Hardware<br>• Familiarity with Deskside Support operations<br>• Experience working with Databases<br>• Excellent problem-solving skills and the ability to troubleshoot technical issues<br>• Strong communication skills, both written and verbal, with the ability to explain complex technical issues in a clear and concise manner<br>• Ability to work collaboratively in a team environment and handle multiple tasks simultaneously<br>• Proven history of delivering exceptional customer service<br>• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
We are looking for a skilled Desktop Support Specialist to provide efficient technical assistance to both on-site and remote employees in Dallas, Texas. This role requires hands-on expertise in resolving hardware and software issues, installing and upgrading systems, and maintaining smooth IT operations. Ideal candidates will have strong problem-solving abilities, excellent communication skills, and a solid understanding of office IT systems.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and networking issues to on-site and remote users.<br>• Perform Level I and Level II troubleshooting, resolving technical problems promptly and professionally.<br>• Install, configure, and maintain computer hardware, peripherals, and imaging systems.<br>• Upgrade operating systems and software applications to ensure optimal performance.<br>• Diagnose and resolve network connectivity issues, including VPN technologies.<br>• Manage user accounts and permissions using Active Directory, including password resets and account creation.<br>• Deliver basic training to employees on system usage and tools, ensuring effective adoption.<br>• Document system events and maintain records to support seamless IT functionality.<br>• Test and evaluate new technologies to enhance IT processes and user experience.<br>• Handle 15-20 technical issues daily, prioritizing tasks and maintaining high service standards.
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
<p>We are looking for a skilled IT Support Specialist to join our team in Plano, Texas. In this role, you will provide technical support and maintenance for a range of IT systems, ensuring optimal performance and security. You will also play a key role in new installations and collaborate with cross-functional teams to deliver seamless technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical support for airport lounge systems, addressing hardware and software issues effectively.</p><p>• Manage and maintain network infrastructure using Cisco, Ubiquiti, and Aerohive solutions.</p><p>• Troubleshoot desktop computing environments, including Windows and macOS workstations, point-of-sale systems, and software installations.</p><p>• Perform regular system maintenance, updates, and audits to ensure peak performance and security.</p><p>• Plan and execute the technical setup of new airport lounges, including network design and hardware configuration.</p><p>• Deploy and test IT hardware and software to meet company standards and project specifications.</p><p>• Implement and uphold network security protocols to protect systems and data.</p><p>• Collaborate with vendors and internal teams to meet installation timelines and budget constraints.</p><p>• Document technical processes, resolutions, and support activities to enhance knowledge sharing.</p><p>• Train lounge staff on IT systems and provide ongoing technical support.</p>
<p>Our client, a rapidly growing organization at the forefront of precision medicine and healthcare innovation, is seeking a <strong>Financial Systems Analyst</strong> to lead the implementation and ongoing support of its <strong>Oracle Fusion Financials</strong> applications.</p><p>This is a high-impact role within the Finance IT organization, where you’ll work closely with stakeholders across Finance, Accounting, Supply Chain, and IT to design, enhance, and maintain enterprise financial systems that drive operational efficiency and strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the <strong>primary support resource</strong> for Oracle Finance Cloud modules: General Ledger, Accounts Payable, Cash Management, Fixed Assets, and Cost Management.</li><li>Provide functional support for <strong>Oracle SCM modules</strong>, including Procurement, Receiving, Quality, Product Information Management, Inventory, Supply Planning, and Manufacturing.</li><li>Design and maintain custom and standard reporting using OTBI, FRS, SmartView, BI Publisher, and SQL.</li><li>Support and enhance <strong>Oracle EPBCS (Enterprise Planning & Budgeting Cloud Service)</strong>, including writing and troubleshooting Calc Scripts.</li><li>Administer system functions such as user access, quarterly patch testing, and environment management in line with change control processes.</li><li>Lead scoping and design sessions, translating business requirements into system configurations and improvements.</li><li>Maintain documentation and training resources for financial systems end-users.</li><li>Collaborate with external consultants and Oracle support to resolve technical issues and optimize system performance.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.</li><li>Minimum 4 years of experience implementing and supporting Oracle Fusion Financials.</li><li>Proficiency with FBDI, ADFDI, OTBI reporting, and SmartView.</li><li>2+ years of experience working with Oracle EPBCS/EPM applications.</li><li>Strong understanding of finance and supply chain business processes.</li><li>Ability to troubleshoot technical issues and communicate solutions clearly across teams.</li><li>Self-driven with the ability to manage priorities independently.</li><li>Strong collaboration and customer service mindset.</li></ul><p> <strong>Preferred Qualifications:</strong></p><ul><li>Industry experience in biotechnology, healthcare, or laboratory services.</li><li>Exposure to middleware platforms such as Oracle Integration Cloud (OIC) or Mirth Connect.</li><li>Experience with Oracle Fusion Cloud development and scripting.</li><li>Ability to thrive in a fast-paced, change-driven environment with minimal supervision.</li><li>Strong attention to detail and commitment to delivering high-quality work.</li></ul>
We are looking for a skilled Software Developer to join our team in Plano, Texas. In this long-term contract role, you will play a key part in developing and maintaining applications, ensuring technical excellence, and supporting business needs. This position offers the opportunity to work closely with analysts and users to create scalable solutions and resolve coding challenges.<br><br>Responsibilities:<br>• Design, develop, and maintain applications, including creating and optimizing objects.<br>• Collaborate with functional analysts to gather requirements and transform them into technical specifications.<br>• Build scalable solutions using coding best practices and perform technical unit testing.<br>• Conduct code reviews to ensure quality and adherence to standards.<br>• Provide technical support to business and technical teams, addressing coding-related issues.<br>• Lead efforts to document technical processes and reduce technical debt.<br>• Develop and maintain key components like BAPIs, BADIs, iDOCs, RFCs, oData, and Web Services.<br>• Deploy solutions in service-based modules such as Insurance, SaaS, and others.<br>• Contribute to Fiori app development, ensuring user-friendly and efficient designs.
We are looking for a skilled Sr IT Generalist to join our team on a contract basis in Dallas, Texas. In this role, you will manage and optimize IT systems, ensuring their security, reliability, and performance. This position requires a strong technical background, excellent communication skills, and the ability to adapt to dynamic environments while providing top-tier support.<br><br>Responsibilities:<br>• Oversee and monitor daily IT operations, including networks, servers, storage, and applications.<br>• Ensure IT systems are secure, reliable, and compliant with industry standards and regulations.<br>• Manage both on-premises and cloud-based infrastructure to maintain optimal performance.<br>• Provide technical support to end users, resolving hardware, software, and system-related issues.<br>• Develop and enforce cybersecurity policies and procedures, responding to security alerts and incidents.<br>• Maintain accurate inventory records for equipment, software, and licenses.<br>• Coordinate the installation, configuration, and upgrades of PC hardware and software.<br>• Assist with onboarding and offboarding processes, including user account setup and deactivation.<br>• Write and update training materials and IT documentation to support end users.<br>• Collaborate with vendors to manage IT products, services, and contracts effectively.
We are looking for a skilled Financial Analyst to join our team in Allen, Texas. In this role, you will leverage your technical expertise and analytical skills to support financial decision-making and provide key insights into business performance. This position offers an exciting opportunity to work in a dynamic banking environment that values collaboration and innovation.<br><br>Responsibilities:<br>• Analyze financial data to identify trends, variances, and opportunities for improvement.<br>• Prepare detailed reports and presentations to support financial planning and decision-making processes.<br>• Collaborate with cross-functional teams to ensure accurate financial forecasting and budgeting.<br>• Utilize Oracle and other accounting software to streamline financial operations and reporting.<br>• Conduct audits and ensure compliance with accounting standards and regulations.<br>• Support capital management initiatives by analyzing investment opportunities and risks.<br>• Develop and implement data mining techniques to enhance financial insights and reporting capabilities.<br>• Monitor and improve accrual accounting processes to ensure accuracy and timeliness.<br>• Assist in optimizing budget processes and tracking expenditures against forecasts.<br>• Provide technical expertise to improve the efficiency of financial systems and tools.
Senior Tax Analyst | Hybrid | Fort Worth, TX Robert Half Finance and Accounting and Kevin Sweet have partnered with a well-established investment management firm located in Fort Worth, TX for a Senior Tax Analyst. This is a great opportunity for a tax detail oriented looking to grow in a dynamic, high-performing environment that values technical excellence and teamwork. <br> For additional information and consideration, please contact Kevin Sweet at 682-499-1182 or via email at [email protected] <br> Responsibilities: Review and coordinate federal and state K-1s, tax returns, extensions, elections, and related disclosures Oversee work completed by external tax service providers Prepare and review estimated tax payments and withholding deposits Research tax law changes and respond to federal/state tax notices Assist with FATCA/CRS reporting compliance Support the implementation of tax strategies and process improvements Handle ad hoc tax-related questions and special projects Ensure timely and accurate tax filings across multiple reporting entities Qualifications: Bachelor’s or Master’s in Accounting or Taxation CPA preferred Minimum 2 years of experience in federal tax, preferably from a public accounting firm Strong knowledge of corporate and partnership taxation; RIC experience is a plus Familiarity with partnership allocations, debt securities, and real estate tax issues preferred Excellent attention to detail and ability to manage multiple priorities Strong communication skills and proficiency in Microsoft Office (Excel in particular) What’s in It for You: Hybrid work schedule: In-office Tuesday–Thursday, remote Monday and Friday Annual bonus that has historically paid out in full Competitive compensation and excellent benefits package Opportunity to work in a collaborative and high-caliber tax team Location: Fort Worth, TX (Hybrid | No travel required) <br> #TaxJobs #SeniorTaxAnalyst #FortWorthCareers #AccountingJobs #HybridWork #FinanceJobs #RobertHalf #NowHiring
We are looking for a highly skilled Senior Financial Analyst to join our dynamic team in Dallas, Texas. In this role, you will lead financial planning and analysis activities, including financial modeling, reporting, and budgeting processes. Your expertise will contribute to the strategic decision-making process by providing actionable insights and collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Manage comprehensive financial planning and analysis (FP& A) functions, including the creation of detailed financial models and preparation of monthly, quarterly, and annual reports.<br>• Conduct thorough reviews of profit and loss statements, oversee reforecasting processes, and analyze budget versus actual performance to identify key variances.<br>• Collaborate with teams across the organization, such as Accounting, Operations, Asset Management, and Capital Markets, to reconcile and analyze financial data and performance metrics.<br>• Develop and refine processes to enhance the accuracy, efficiency, and productivity of FP& A activities, ensuring continuous improvement over time.<br>• Analyze qualitative and quantitative data from multiple systems to identify trends and provide meaningful insights that support business objectives.<br>• Assist in preparing high-quality presentations and reports for senior leadership, board members, investors, and other key stakeholders.<br>• Lead and support ad-hoc projects, including automating reporting processes, building dashboards, and creating data visualizations to aid decision-making.<br>• Define and document business requirements for various initiatives, ensuring alignment between technical solutions and organizational needs.<br>• Participate in user acceptance testing to confirm that project deliverables meet business goals and are executed within set timelines.
We are looking for an experienced Senior Business Analyst to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.<br><br>Responsibilities:<br>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to define, refine, and implement product strategies.<br>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.<br>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.<br>• Translate business needs into actionable technology solutions and recommendations.<br>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.<br>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.<br>• Support change management processes and ensure smooth adoption of new systems and tools.
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>Our team is continuing to grow our Data Governance and Quality program to meet current and future business needs. The Data Governance and quality team is seeking a data analyst/developer to work in the Enterprise Data Governance team to gather analyze and document datasets to help build artifacts for the Data User Community. Work under the guidance of the Data Catalog Program lead to perform tasks that will enable the further development of the Data Catalog.</p><p><br></p><p> This assignment will require the candidate to work seamlessly with members of the Data Governance Quality organization and our business partners.</p><p> - Documenting business glossary terms and definitions for master data elements.</p><p> - Opportunity to develop Data Governance dashboards and visualizations. </p><p> - Support project deliverables to further support Data catalog MDM</p><p><br></p><p> Role Development</p><p> - Builds data governance and quality competency where applicable for the entire enterprise. </p><p> - Supports Data Governance collaboration and alignment with master data data analytics and other DT process teams. RTX and within the Data Platforms organization. </p><p> - Exposure to multiple business units Avionics Mission Systems Information management systems and shared serves in multiple values streams such as Strategic Financial Planning Pursuit to Order Capture Design Development Produce to Deliver and Service Support.</p>
<p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM. </p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
We are looking for an experienced IT Asset Manager to join our team in Dallas, Texas, within the dynamic pharmaceutical industry. This Contract-to-permanent position offers an exciting opportunity to oversee the lifecycle of IT assets, from procurement to retirement, while optimizing processes for scalability and efficiency. The ideal candidate will play a key role in ensuring seamless asset tracking, cost reporting, and collaboration across departments.<br><br>Responsibilities:<br>• Oversee the complete lifecycle of IT assets, including hardware and software, from acquisition to disposal.<br>• Develop and implement streamlined processes for asset tracking, procurement, and cost management.<br>• Maintain accurate records of IT asset costs per employee and ensure compliance for audits and reporting purposes.<br>• Utilize tools such as ReqLogic and Asset Panda to manage procurement workflows and inventory systems.<br>• Collaborate with IT, Finance, and People Operations teams to ensure data transparency and alignment.<br>• Monitor asset usage, aging, and spending trends to identify opportunities for cost savings and efficiency improvements.<br>• Provide detailed reports on asset performance and financial impact, supporting strategic decision-making.<br>• Establish scalable systems to manage a growing inventory of assets, currently ranging from 3,500 to 5,000 items.<br>• Analyze procurement processes to recommend enhancements that align with organizational goals.<br>• Ensure adherence to industry standards and company policies in asset management practices.
