141 results for Customer Service in Coppell, TX

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team in McKinney, Texas. In this Contract to permanent position, you will be responsible for supporting customers through efficient communication, accurate order processing, and timely issue resolution. This role requires a proactive and organized individual who can coordinate across teams to ensure customer satisfaction. Responsibilities: • Handle customer inquiries regarding products, services, pricing, and order statuses with accuracy and professionalism. • Process customer orders efficiently and ensure all details are correctly entered into the system. • Investigate and resolve customer concerns, including order discrepancies, and prepare quality assurance reports as needed. • Collaborate with production teams to align schedules and ensure timely delivery of customer orders. • Facilitate clear and effective communication with internal teams and external customers. • Provide support for shipping and invoicing processes, ensuring accuracy and timeliness. • Assist in scheduling appointments and maintaining organized records. • Cross-train in related areas to provide backup support when necessary. • Perform additional tasks as assigned to contribute to team success.

Customer Service Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Provide accurate information about products, services, and company policies</li><li>Resolve customer issues efficiently and professionally</li><li>Maintain customer records and update account information</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Follow up with customers to ensure satisfaction</li><li>Maintain a high level of product and service knowledge</li></ul>

Customer Service Manager We are looking for an experienced and motivated Customer Service Manager to lead and support our client services team in Plano, Texas. In this Contract-to-permanent position, you will be responsible for ensuring operational efficiency, resolving customer issues, and fostering a positive team environment. This role requires strong leadership skills, attention to detail, and the ability to manage multiple responsibilities in a dynamic work environment. Responsibilities: • Provide leadership and guidance to the client services team in the absence of the manager. • Oversee daily operations to ensure efficient workflows and compliance with policies and procedures. • Handle complex customer inquiries, complaints, and exceptions with professionalism to maintain high levels of satisfaction. • Train, mentor, and motivate team members to enhance their product knowledge and customer service skills. • Conduct audits, reconcilements, and manage reporting to ensure operational accuracy and compliance. • Participate in personnel decisions, including recruitment, scheduling, performance evaluations, and disciplinary actions. • Approve transactions, manage records, and oversee opening and closing procedures. • Utilize ERP solutions and banking software to support operational needs and reporting requirements. • Encourage a team-focused environment by fostering collaboration and communication among employees. • Lead special projects and other assigned duties to enhance operational effectiveness.

Customer Service Manager Are you a dynamic leader with a passion for building and mentoring high-performing teams? We’re seeking a Customer Service Manager to join a growing and well-established electric services company in Fort Worth, TX. This is a direct hire opportunity with great benefits including medical, dental, vision, 401(k) match, and profit sharing.About the RoleYou will lead a customer service team of 40–45 representatives, both in-house and remote, through 4 direct-report supervisors and a trainer. Reporting directly to the Director of Customer Service, this individual will help drive service excellence, improve retention, and support the rollout of new systems like SAP.Key Responsibilities<ul><li>Manage, coach, and develop supervisors and customer service staff</li><li>Monitor and evaluate performance via call reviews and KPIs</li><li>Foster a culture of respect, accountability, and service</li><li>Improve team morale and reduce turnover</li><li>Provide constructive feedback and implement coaching strategies</li><li>Assist with the transition from proprietary software to SAP</li><li>Collaborate with the trainer to ensure consistent onboarding and performance improvement</li></ul>

Customer Experience Specialist A client of ours in the fuel distribution industry is looking to hire a Sr. Customer Service Representative. This role involves taking inbound calls from contacts via phone or electronic means from business to business customers needing assistance with their fuel delivery account. This individual will build strong relationships with customers and internal team members. Act as Liaison between customers, carriers, sales/operations team and other internal employees. Research, investigate, coordinate and resolve customer concerns regarding invoicing, EFT, or billing needs. Works collaboratively and dynamically with customer support team to creatively solve difficult problems. Essential Duties and Responsibilities: Customer Service• Provide exceptional business to business customer service by responding to customer inquiries and concerns via phone or electronic means.• Serve customers by striving to go above and beyond and attempting to resolve each contact upon receipt.• Represent company interests with the highest standards of professionalism. Operations• Efficiently utilize multiple systems• Investigate problems and provide feedback involving fuel delivery issues, frequently reconciling financial issues.• Self-manage case resolution, partnering with leadership and internal teams to address opportunities and deficiencies.• Responsible for decision making and problem solving issues on a day to day basis.• Assist customers with questions concerning their relationship with the company.• Performs other various duties as assigned

Customer Service Specialist We are offering a permanent employment opportunity for a Customer Service Specialist in the banking industry, located in Plano, Texas. The workplace is a dynamic environment where you will be handling customer inquiries and maintaining customer records. Responsibilities: • Handling incoming phone calls and addressing customer needs, questions, and concerns • Processing a variety of customer transactions in accordance with bank policies and regulations • Developing good detail-oriented relationships with customers to enhance customer satisfaction and the company's reputation • Conducting select teller transactions such as processing deposits and withdrawals, issuing monetary instruments, and placing stop payments • Opening and processing incoming mail, completing logs, reports, audits, and control checks • Monitoring and processing daily exception files for ACH and inclearing files • Making decisions for rejected items and account research when necessary • Processing manual cash letter or force-post items that cannot be sent electronically • Reviewing large inclearing items and submitting items requiring management review for payment • Performing all requirements for annual escheatment for the bank and its affiliates • Imaging customer documents and performing quality control checks of documents • Practicing security protocols and procedures to protect customer confidentiality and privacy • Assisting branches, retail management, and back-office units when necessary as it relates to item processing or retrieval of items.

Customer Experience Specialist As a Crew Accommodations Agent, you will be expected to work in an office environment. Role Responsibilities The responsibilities of the role will include: • Booking hotel accommodations for flight attendants, pilot crews, adhoc crews, Check Airmen, and LOSA observers. • Working closely and in sync with clients’ Crew Tracking, Crew Scheduling and other relevant groups to satisfy all operational requirements and resolve situations that may affect crew members. • Communicating with internal departments and management to resolve problems and expedite work. • Monitoring and confirming access to tools, systems and defined resources needed to perform the job duties as per Standard Operations Procedures, and report issues to supervisors. • Effectively utilizing all tools and technology to process, track and report transactions. • Accurately registering in TA Connections System and applications all reservations information, agreements, approvals and background information relevant for future research and troubleshooting. • Sourcing for suitable and compliant hotel markets and cities where client doesn’t have contracted hotels or when contracted hotels are Sold Out. • In case of only having non-compliant options, ensuring client approves the bookings and record it as evidence in ConneX “notes”. • Making payments to hotel and transportation vendors as per system settings (hotel’s contractual payment terms are managed by client.) • Maintaining an environment of positiveness, open and respectful communications and detail oriented behavior. Report any incidents in a formal and detail oriented way to the supervisor on shift and/or HR. • Maintaining impeccable attendance, punctuality, breaks, and adherence to Companies’ policies and Employee’s Handbook. • Working on special projects and other duties as assigned.

Customer Account & Contracts Specialist We are looking for a dedicated Customer Account Manager with Contracts experience to join our team in Haltom City, Texas. This is a long-term contract position where you will play a pivotal role in ensuring that customer inquiries are addressed promptly and with attention to detail, while maintaining high standards of service. The ideal candidate thrives in fast-paced environments, demonstrates exceptional organizational and communication skills, and is committed to delivering outstanding customer support. This is an ONSITE ROLE out of Haltom City, TX - LOCAL CANDIDATES ONLY!! OverviewIn this role, you will ensure that customer inquiries are handled in a timely and professional manner, while upholding high standards for customer service and operational execution. Success in this position requires a strong background in customer-facing operations, contract support, and the ability to perform effectively in a fast-paced, team-oriented environment.Key ResponsibilitiesCustomer Account Management<ul><li>Manage multiple customer accounts with accuracy and professionalism</li><li>Serve as a primary point of contact for internal and external customer inquiries</li><li>Maintain customer files and documentation using systems like SharePoint</li></ul>Order & Contract Processing<ul><li>Process order entries from purchase orders and generate quotes according to standard procedures</li><li>Review and interpret contracts, verify accuracy, and resolve discrepancies per internal guidelines</li><li>Identify risks associated with contract changes and contribute to standardized contract language and guidelines</li></ul>Communication & Documentation<ul><li>Communicate clearly and effectively, both in writing and verbally, with customers and cross-functional teams</li><li>Handle a high volume of written communication and data with attention to detail</li><li>Document service activities to identify trends and maintain quality</li></ul>Systems & Compliance<ul><li>Utilize SAP (or similar ERP system) to enter, manage, and extract customer or material data</li><li>Ensure compliance with federal policies and internal procedures (FAR/DFAR knowledge preferred)</li><li>Assist with special projects and provide operational support across departments</li></ul>Industry Knowledge & Continuous Improvement<ul><li>Maintain understanding of company products and services</li><li>Analyze recurring issues and suggest process improvements</li><li>Demonstrate a proactive approach to problem-solving and customer satisfaction</li></ul>

Title Verification Clerk We are looking for a detail-oriented Title Verification Clerk to join our team on a long-term contract basis in Frisco, Texas. In this role, you will focus on validating and processing customer-provided documents to support loan approvals. The ideal candidate will have strong analytical skills, an ability to resolve issues efficiently, and a commitment to delivering excellent customer service. This is an opportunity to contribute to the success of a financial services organization through accuracy and professionalism. Responsibilities: • Review and evaluate vehicle documentation to ensure compliance with loan approval requirements. • Verify the accuracy of customer-provided information and ensure all documents align with company standards. • Identify and report any missing or problematic documentation to management for resolution. • Maintain up-to-date knowledge of lending regulations and company policies to ensure compliance. • Collect and organize all necessary documentation required for loan application reviews. • Collaborate effectively with internal teams to escalate or route applications accurately. • Communicate clearly with business partners to ensure smooth processing of loan documentation. • Perform quality checks on documentation, ensuring high levels of accuracy and attention to detail. • Support additional administrative tasks as assigned, including photocopying and scanning documents.

Order Processing Specialist A client of ours is looking to hire an order processing specialist to help enter their customer orders into the data base. In this role you will be responsible for communicating with internal and external parties to ensure that orders are processed in a timely manner for the customer! ORDER PROCESSING SPECIALIST DUTIES• New order entry o Entering customer PO’s into NetSuite and reviewing price, availability, shipment method and all other details and Advising internal team of any corrections needed or any discrepancies• Communicating with customer as instructed to make corrections to PO and ensuring revised PO is received and corrected• Assisting freight coordinator with booking freight and package shipments, and providing shipping documents to warehouse team and internal personnel• Contacting freight carriers who are late picking up confirmed shipments• Communicating effectively with sales rep, customer service team, warehouse team, & freight coordinator to ensure timely delivery to customer• Providing customers with shipment status and tracking details as orders are shipped• Communicating back order/stock status to various stakeholders as instructed• Communicating with accounting to adjust inventory if errors are identified• Fielding customer questions and complaints and owning responsibility for resolving• Assembling and providing marketing materials to customer• Other tasks and responsibilities as assigned

Patient Care Coordinator Position Overview:The Patient Care Coordinator serves as a vital link between patients, healthcare providers, and administrative staff, ensuring smooth communication and efficient care delivery. This role involves coordinating appointments, managing patient inquiries, and supporting healthcare operations to enhance the overall patient experience. The ideal candidate is compassionate, highly organized, and excels at multitasking in a fast-paced environment. Key Responsibilities:<ul><li>Patient Support: Serve as the primary point of contact for patients to schedule appointments, answer inquiries, and address concerns regarding their care plans.</li><li>Appointment Coordination: Manage scheduling for consultations, procedures, and follow-ups, ensuring optimal utilization of healthcare providers' time.</li><li>Documentation: Collect, maintain, and update patient records accurately while adhering to regulatory standards and patient confidentiality policies (Source: SG25 US Healthcare.docx).</li><li>Care Plan Assistance: Collaborate with medical staff to ensure patients understand their treatment plans, medications, and follow-up instructions.</li><li>Insurance Coordination: Verify insurance coverage, obtain authorizations, and address billing inquiries to minimize delays in service delivery (Source: SG25 US Healthcare.docx).</li><li>Communication: Act as a liaison between patients, physicians, and staff to improve care coordination and enhance patient satisfaction.</li><li>Problem-Solving: Address and resolve scheduling conflicts, patient complaints, or other administrative issues promptly and professionally.</li><li>Technology Use: Utilize healthcare management software to maintain schedules, update patient records, and optimize workflows.</li><li>Quality Assurance: Ensure all patient interactions exceed expectations and comply with healthcare regulations and organizational policies.</li></ul>

Front Desk Coordinator We are seeking a polished and professional Front Desk Coordinator to be the welcoming face of our organization. As the first point of contact for clients, employees, and visitors, you will play a key role in creating a positive, professional, and efficient environment. Your ability to manage daily front desk operations while providing exceptional service will ensure seamless communication and organization across departments. Key Responsibilities:<ul><li>Reception and Greeting:</li><li>Greet all visitors, clients, and staff with a positive and friendly demeanor, ensuring a welcoming first impression.</li><li>Answer, screen, and route incoming phone calls to the appropriate departments or personnel.</li><li>Manage visitor check-ins, issue badges, and maintain the visitor log, ensuring security protocols are followed.</li><li>Administrative Support:</li><li>Provide general administrative and clerical support, such as data entry, filing, and maintaining records.</li><li>Schedule and confirm appointments, meetings, or conference room bookings as needed.</li><li>Assist in preparing meeting materials, coordinating catering, and setting up conference rooms.</li><li>Operational Management:</li><li>Monitor, order, and replenish office and break room supplies to maintain inventory levels.</li><li>Manage incoming and outgoing mail, including package delivery and courier services.</li><li>Ensure the front desk area remains clean, organized, and professional at all times.</li><li>Customer Service:</li><li>Address inquiries from clients, visitors, and employees promptly and accurately or redirect them to the appropriate team member.</li><li>Act as a liaison between customers and internal teams, ensuring a smooth flow of communication.</li><li>Other Duties as Assigned:</li><li>Support additional administrative tasks and ad hoc projects as needed to contribute to overall team success.</li></ul>

Administrative Assistant We are looking for a dedicated Administrative Assistant to join our team in Dallas, Texas. In this Contract-to-Permanent position, you will play a crucial role in supporting our accounting department through a variety of administrative and clerical tasks. This opportunity is ideal for someone detail-oriented, organized, and eager to contribute to the success of a dynamic construction industry organization. Responsibilities: • Maintain and organize both digital and physical files, ensuring data accuracy and compliance with company procedures. • Issue Certificates of Insurance to clients and subcontractors promptly upon request. • Assist the project accounting manager with administrative tasks, including contract redaction and preparing subcontract agreements. • Update and audit databases, spreadsheets, and reports to ensure deadlines are met and information is error-free. • Perform clerical duties such as copying, scanning, and filing documents efficiently. • Support accounting department projects with data entry, drafting correspondence, and preparing reports and documents. • Coordinate tasks, timelines, and resources for various projects to ensure smooth execution. • Handle sensitive information with professionalism and confidentiality. • Demonstrate consistent attendance and punctuality to support daily operations. • Take on additional responsibilities as needed to meet department goals.

Administrative Assistant We are offering a direct hire/permanent Administrative Assistant role for a leading real estate company in Dallas, TX. The Administrative Assistant will provide high-level support to executives and employees, assist with daily office operations, and manage general administrative activities to ensure the smooth functioning of the office. Key Responsibilities: • Answer and direct phone calls. • Greet office visitors and assist as needed. • Process and distribute mail; handle incoming and outgoing packages. • Maintain organized filing systems (both electronic and physical). • Draft and review correspondence, including leasing and property management letters. • Prepare meeting materials and set up conference rooms for weekly video meetings.Document Management • Prepare templates in DocuSign for leasing documents. • Circulate leasing, construction, and property management memos via DocuSign. • Request and organize business/financial information from prospective tenants.Tenant & Property Support • Manage tenant requests and coordinate with the internal team. • Control access to available lease spaces using digital lockbox codes.Marketing & Communications • Assist with property marketing, brochure updates, website maintenance, and social media. • Coordinate tenant communication and marketing efforts.Office & Facilities Management • Order office and kitchen supplies. • Oversee common areas and coordinate with building management for maintenance and parking. • Keep staff informed of office/building matters.Scheduling & Travel • Organize internal/external meetings including calendar coordination and catering. • Assist with travel arrangements (flights, hotels, car rentals).General • Perform other administrative duties as needed by the team. Requirements: • High school diploma required; college coursework or degree is a plus. • Minimum of 5 years of experience as an Administrative Assistant. • High proficiency in Microsoft Office (Word, Excel, PowerPoint). • Familiarity with office equipment and administrative processes. • Strong written and verbal communication skills. • Excellent organizational skills and attention to detail. • Ability to multitask and manage priorities effectively. • Social media experience (Facebook, LinkedIn, Canva) is a plus.

Logistics Coordinator Position Overview:A Logistics Coordinator is responsible for overseeing and managing the supply chain operations of an organization. This role ensures efficient, effective, and timely movement and storage of goods from point of origin to destination, maintaining high customer satisfaction while reducing operational costs. The ideal candidate thrives in a fast-paced environment, communicates effectively, and demonstrates excellent problem-solving skills to address logistical challenges. Key Responsibilities:<ul><li>Supply Chain Management: Plan, manage, and monitor inbound and outbound logistical operations, including inventory management, transportation, and warehousing.</li><li>Shipment Coordination: Schedule and coordinate the transportation of goods, ensuring timely delivery while minimizing delays and costs.</li><li>Vendor and Carrier Relations: Collaborate with vendors, suppliers, and third-party logistics (3PL) providers to negotiate better service terms, rates, and timely resolutions to conflicts.</li><li>Compliance: Ensure all logistics activities comply with federal, state, and local laws, as well as company regulations and guidelines.</li><li>Documentation: Maintain accurate records for all shipments, including invoices, packing lists, and customs documentation.</li><li>Process Optimization: Identify process inefficiencies and propose enhancements to streamline operations and reduce costs while maintaining service quality.</li><li>Customer Service Support: Collaborate with the customer service team to address delivery-related concerns and ensure high satisfaction levels.</li><li>Inventory Management: Monitor stock levels, replenishment needs, and maintain inventory accuracy through proper tracking systems.</li><li>Technology Utilization: Leverage logistics software and technology systems to optimize operations, manage tracking, and improve overall efficiency.</li></ul>

Logistics Coordinator We are looking for a detail-oriented Logistics Coordinator to join our team in Plano, Texas. This Contract-to-Permanent position offers an exciting opportunity to manage and streamline production scheduling, material planning, and inventory control. The ideal candidate will work closely with cross-functional teams to ensure efficient operations and timely delivery of goods. Responsibilities: • Develop and maintain production schedules that align with customer orders, inventory levels, and manufacturing capacity. • Collaborate with procurement and inventory teams to ensure the timely availability of raw materials and components. • Assess production capacity and address potential bottlenecks by proposing effective solutions. • Monitor the status of orders and adjust schedules to accommodate changes in demand, urgent requests, or production delays. • Coordinate with production, warehouse, quality assurance, and logistics teams to ensure smooth workflows and on-time deliveries. • Manage inventory levels to prevent shortages or overstock of raw materials and finished goods. • Prepare and analyze production metrics and reports, offering recommendations for process improvements. • Ensure compliance with internal quality standards and external regulations in all production plans.

Tax Senior We are looking for a Tax Staff - Public to join our team in DALLAS, Texas. The primary function of this role is to handle various tax-related tasks in a well-organized and detail-oriented manner. The position is based in the public sector and includes responsibilities such as processing customer credit applications, maintaining accurate customer credit records, and resolving customer credit inquiries. Responsibilities: • Accurately process customer credit applications • Maintain and update customer credit records regularly • Address and resolve customer credit inquiries promptly • Monitor customer credit accounts and take appropriate action to collect delinquent payments • Utilize various software such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, and Microsoft Excel to perform accounting functions • Ensure compliance with tax regulations and standards • Provide exceptional customer service in all interactions • Perform auditing tasks as needed • Manage cash activity effectively • Work collaboratively with the team to ensure smooth operations.

Desktop Support Engineer We are looking for a motivated Desktop Support Engineer I to join our team on a long-term contract basis in Arlington, TX 76011. In this role, you will contribute to the design, development, and enhancement of hardware systems and products, ensuring they meet industry standards and organizational goals. This is an excellent opportunity to work in a dynamic environment, addressing complex engineering challenges and collaborating with cross-functional teams. Key Responsibilities: System Maintenance:<ul><li>Maintain and support a High Availability environment through best practices in virtualization and redundancy.</li><li>Perform ongoing system maintenance tasks, including software updates, backups, file maintenance, and recovery operations.</li><li>Conduct systematic reviews of critical updates on a weekly basis or in response to major threats or operational preparations.</li></ul>Technical Guidance & Support:<ul><li>Provide expert guidance to Tier 2 and Tier 3 support teams on resolving challenges and optimizing workflows.</li><li>Respond to and solve moderately complex technical support issues (dispatched through the Customer Support Center) related to both hardware and software problems.</li><li>Provide on-call, after-hours support (remote or on-site) for issues within the Production Operating Environment (POE), ensuring real-time software and system availability.</li><li>Escalate unclear solutions to lead or manager while adhering to escalation protocols.</li></ul>Hardware & Deployment:<ul><li>Deploy, configure, and support mobile devices, Dell laptops, desktops, and thin clients, ensuring readiness for end-users. This involves imaging devices with Windows 10/11 and conducting brief user tutorials.</li><li>Manage hardware procurement, deployment, support, and disposal. Task may include heavy lifting and moving equipment as necessary.</li><li>Perform various asset control tasks both on-site and off-site, maintaining accurate inventory records.</li></ul>Documentation & Compliance:<ul><li>Document resolutions to issues in the ServiceNow ITSM (IT Service Management) platform, ensuring adherence to predefined time-to-resolve standards.</li><li>Ensure workstations are compliant with security patches and requirements, actively troubleshooting any patch-related issues and reporting remediation to leadership.</li><li>Maintain detailed documentation of trouble tickets, patch deployments, and resolution steps to support IT and leadership reporting.</li></ul>On-Site & Network Assistance:<ul><li>Deliver hands-on support for network or system-related issues at the customer HQ site when required.</li></ul>

Tax Staff - Public We are looking for a diligent Tax Staff. The role involves overseeing and evaluating the tax department for efficiency, preparing complex federal and state tax returns, and managing client tax return engagements. You will also play a critical role in staff training and development, researching various federal and state tax issues, and tax planning and consulting. Responsibilities: • Oversee and evaluate the tax department to optimize efficiency• Prepare complex federal and state tax returns• Review federal and multi-state tax returns• Conduct staff training and development• Research various federal and state tax issues• Engage in tax planning and consulting• Manage and monitor client tax return engagements and due dates• Use various software and systems such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, and Management System• Perform various accounting functions and auditing tasks• Handle cash activity and ensure compliance• Provide excellent customer service.

Administrative Assistant We are looking for a highly organized PART-TIME Administrative Assistant to join our team on a Contract-to-Permanent basis in Dallas, Texas. This opportunity is tailored for professionals seeking part-time work on a flexible schedule of 1–2 days per week. It's especially well-suited for individuals who balance personal responsibilities, such as dropping off and picking up their children from school and would like to contribute meaningfully in between. The ideal candidate for this role will have prior experience in a CPA, tax, or accounting firm, bringing valuable expertise to the position. Responsibilities:• Organize and maintain tax-related client documents, ensuring accuracy and compliance.• Scan and digitally file client records for secure storage and efficient retrieval.• Manage both physical and electronic filing systems to support auditing and compliance efforts.• Provide clerical support, including scheduling appointments and handling correspondence.• Handle inbound and outbound calls to assist clients with inquiries and scheduling.• Perform data entry tasks, ensuring information is accurately recorded and updated.• Utilize Microsoft Office tools such as Excel, Outlook, PowerPoint, and Word for various administrative tasks.• Assist with annual filings, e-filing, and document preparation as needed.• Photocopy and scan documents to support team workflow.• Maintain organized records and files to streamline operations during peak periods.

Administrative Assistant Key Responsibilities:<ul><li>Manage office mail, prepare outgoing shipments, and handle postage; assist with customer service mail requests.</li><li>Order office supplies, floral arrangements for employees, and handle printer maintenance.</li><li>Coordinate local meetings, including room setup, catering, and hotel reservations; manage service awards and HR tasks.</li><li>Generate and review daily/weekly/monthly reports, manage billing corrections, update client information in Salesforce, and assist with proposals and event registrations.</li></ul>

MQ Engineer, Sr Engineer, IT Infrastructure Responsibilities:• Perform routine maintenance and updates on IT systems, ensuring optimal performance and reliability.• Troubleshoot and resolve complex technical issues, including those escalated from Level 1 and Level 2 support teams.• Design and implement integration solutions using WebSphere MQ in a complex enterprise environment.• Collaborate with cross-functional teams, including network engineers and system administrators, to ensure smooth operation of IT infrastructure.• Implement and manage security measures to safeguard IT systems against cyber threats and ensure policy compliance.• Provide expert-level support and guidance on server-to-server communication within large-scale networks.• Enhance IT self-service and automation capabilities, focusing on scalability and efficiency.• Utilize ticketing systems to manage and resolve IT issues effectively while maintaining excellent customer service.• Work with both Windows and Linux environments to support diverse IT infrastructure needs.

Attorney/Lawyer We are in search of an Attorney with a concentration in Family Law to bolster our team in Arlington, Texas. The chosen candidate will be instrumental in aiding clients with family related legal issues such as divorce, child custody, alimony, paternity, child emancipation, and adoption. Your role will be pivotal in preparing crucial legal documents in connection with prenuptial agreements, initiating and finalizing divorces, alimony, child support/child custody and real estate issues. Responsibilities: • Assisting clients in understanding their case by discussing strategies, options, and solutions at significant stages.• Attending to a high volume of cases while maintaining top-quality customer service.• Drafting Family Law documents/pleadings, petitions, responses, judicial forms, summons, declarations, affidavits, divorce decrees, contract and final orders, parenting plans, child support orders, child support worksheets, motions, replies, mediation and/or trial briefs/letters.• Utilizing tools such as Adobe Acrobat and Case Management Software for document management and case handling.• Preparation of clients for hearings and trials and attending the same.• Actively participating in strategy review sessions with clients to comprehend the facts and set a case plan.• Employing a keen sense of organization to manage workload efficiently.• Must be comfortable handling a high volume of cases.YOU are the one who can get this job done! Send your resume directly to:rosemarie.jones< at >roberthalf.< com >

Data Entry Administrator A client of ours is looking to hire a data entry professional to assist with processing applications. In this role you will be responsible for the following… • Review, analyze, trouble shoot, and process incoming paperwork for accuracy and completeness.• Follow up via e-mail or telephone in regards to missing requirements and/or to clarify information.• Enter data and information into proprietary home office systems.• Submit paperwork to the appropriate internal team.• Track new paperwork processed via team tracking system• Monitor and respond to various correspondence within Outlook

IS and Automation Engineer We are seeking an Information Systems and Automation Engineer to assist the Corporate IT team. The Corporate IT team is responsible for the deployment maintenance and support of IT systems throughout the global organization. Day to day you will focus on enhancing the efficiency productivity and value of the global IT support platform - automating workflows through Microsoft PowerShell and Power Platform tools. Job Responsibilities - Develop and maintain automations within our ServiceNow platform using a combination of PowerShell scripts and API calls. - Troubleshoot and resolve issues with end user hardware such as laptops and printers and conference room technology liaising with third party support vendors when necessary. - Maintain the IT hardware asset database and support automation efforts through scripting in common scripting languages primarily PowerShell. - Assist lower tier support teams by providing expertise training and documentation. Assist higher tier support teams with hands-on assistance such as racking and testing of infrastructure equipment. - Stay current in relevant technologies to provide accurate technical solutions to employees and contribute to the development and improvement of IT policies and procedures. - Be the final point of escalation for client-side technical issues globally. - Other duties as assigned.