Add your latest resume to match with open positions.
2 results for Customer Service in Coppell, TX
- Addison, TX
- onsite
- Temporary
- 35.625 - 41.25 USD / Hourly
- We are looking for an experienced Application Support Engineer to join our team on a contract basis in Addison, Texas. In this role, you will focus on providing technical expertise and support for a variety of business applications within the retail industry. This position requires a proactive problem solver who can effectively communicate technical concepts to both technical and non-technical users.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for business applications, including NetSuite, Point-of-Sale systems, and warehouse management platforms.<br>• Collaborate with users to identify, analyze, and resolve application-related issues efficiently.<br>• Deliver training sessions and create instructional materials for software users in both classroom and virtual settings.<br>• Maintain a strong understanding of accounting principles to assist with systems managing accounts receivable, accounts payable, inventory, and payroll.<br>• Work closely with franchise partners and stakeholders to ensure smooth implementation and operation of applications.<br>• Develop and sustain technical knowledge across various business systems to support organizational needs.<br>• Ensure timely and quality solutions are provided to clients, emphasizing excellent customer service.<br>• Analyze data effectively to present insights and resolve technical challenges.<br>• Travel domestically and internationally as required to support business operations.<br>• Protect sensitive information with discretion and professionalism while adhering to organizational policies.
- 2026-03-10T00:00:00Z
- Fort Worth, TX
- onsite
- Permanent
- 75000 - 90000 USD / Yearly
- <p><strong>Order Management Supervisor / Customer Operations Supervisor</strong></p><p>Fort Worth, TX – Full-Time Direct Hire</p><p>Lead the charge in a thriving Fort Worth company where your leadership turns orders into happy customers and keeps the business humming! We're hiring a motivated Order Management Supervisor to guide our customer operations team in a fast-moving distribution world.</p><p>Your Impact:</p><p><br></p><p>Lead and grow a strong team: hire, train, coach, set goals, give feedback, manage performance, and build a customer-first vibe that hits every KPI.</p><p>Run the full order-to-cash process: handle order entry, fulfillment, invoicing, 3PL logistics coordination, returns/RMAs, credits, claims, and international orders with precision.</p><p>Drive better every day: update SOPs, lead continuous improvement, ensure audit readiness, and partner with Finance, IT, Logistics, and Quality to solve issues quickly.</p><p>Use reporting and system expertise to spot trends, forecast demand, and streamline operations for maximum efficiency.</p><p><br></p><p>You Bring:</p><p><br></p><p>3–5+ years supervising customer service or operations teams, with strong order management and wholesale/distributor experience.</p><p>Positive leadership style: great communicator, detail-oriented problem-solver who builds relationships and prioritizes customers.</p><p>High school diploma required; degree preferred.</p><p><br></p><p>Why Join? Direct hire, competitive salary, excellent benefits, and real career growth in a supportive, expanding company. Your work will directly shape customer success—make a difference here!</p><p>Knowledge of ERP, EDI, CRM, or reporting tools</p><p><br></p><p>Email Joe.Faradie at roberthalf com - this is the best way to apply</p>
- 2026-03-11T00:00:00Z