2 results for Call Center Manager in Coppell, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with customers, managing orders, and maintaining accurate data records. The ideal candidate is detail-oriented, eager to learn, and committed to delivering exceptional service. Responsibilities: • Respond to customer inquiries and provide clear information regarding pricing, delivery schedules, and other details. • Assist in setting up new customer accounts and ensuring all necessary documentation is completed. • Maintain a detail-oriented and supportive approach during all interactions to foster positive relationships. • Process customer orders accurately in the system and coordinate with internal departments as needed. • Review expedited orders to ensure compliance with company guidelines before approval. • Provide required documentation, including specification sheets, drawings, and certifications. • Update and manage data across multiple customer portals to ensure accurate records. • Upload essential documents such as order confirmations and shipping details to relevant systems. • Monitor data quality and address discrepancies to prevent downstream issues.
2026-02-18T00:00:00Z

Maintenance Manager

Fort Worth, TX
onsite
Permanent
110000 - 125000 USD / Yearly
We are looking for an experienced Maintenance Manager to oversee facility and production equipment operations for a manufacturing site in Fort Worth, Texas. In this role, you will lead maintenance planning, ensure equipment reliability, and foster a culture of continuous improvement. The ideal candidate will possess strong technical skills, leadership abilities, and a commitment to safety and compliance. Responsibilities: • Manage and maintain production equipment and facility infrastructure to ensure smooth operations. • Plan, schedule, and oversee daily, weekly, and monthly maintenance activities, ensuring timely task completion. • Diagnose and resolve mechanical and electrical issues, conducting root cause analysis and implementing solutions. • Train and lead maintenance team members in continuous improvement practices and reliability tools. • Perform facility maintenance tasks, such as replacing air filters or repairing door handles. • Develop recommendations for equipment upgrades, repairs, and installations to enhance efficiency. • Ensure compliance with safety regulations, environmental standards, and quality control measures during maintenance activities. • Oversee preventative and predictive maintenance programs, auditing tasks for thoroughness and quality. • Collaborate with mechanics to execute approved maintenance projects, managing resources effectively. • Maintain a safe and organized work environment, adhering to Good Manufacturing Practices (GMPs).
2026-03-06T00:00:00Z