4 Results for Product Support Specialist Jobs in Conroe, TX

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Customer Experience Specialist

Houston, Texas
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to support borrowers in a fast-paced contact center environment in Houston, Texas. This Long-term Contract opportunity is ideal for someone who enjoys resolving customer concerns, communicating clearly, and handling a wide range of account-related inquiries effectively. In this role, you will assist with mortgage servicing topics, payment questions, escrow and tax matters, refinance requests, and early-stage delinquency conversations while using multiple platforms and AI-enabled tools. You will join a team that offers structured training, ongoing coaching, and strong opportunities for long-term growth. Responsibilities: • Respond to a high volume of inbound and outbound customer interactions related to mortgage servicing and general account support. • Guide customers through questions involving payments, escrow activity, tax details, refinancing options, and other account concerns with accuracy and care. • Address early-stage past-due accounts up to 60 days delinquent while maintaining a service-focused and detail-oriented approach. • Navigate several internal systems and AI-assisted resources to research accounts, document conversations, and provide timely resolutions. • Compose clear follow-up communication through email and related service channels when additional support or clarification is needed. • Troubleshoot routine customer issues, including access or connectivity-related concerns, and direct more complex matters to the appropriate team when necessary. • Participate in scheduled training, coaching, and post-training workflow expectations, including periodic rotational Saturday coverage with compensatory time provided. • Maintain quality standards, compliance expectations, and accurate records during every customer interaction.
2026-09-25T00:00:00Z

Accounting | Purchasing Support Specialist

the Woodlands, Texas
onsite
Temporary / Contract
25 - 28 USD / Hourly
Job Title: Accounting / Purchasing Support SpecialistSchedule: Monday–Friday, 8:00 AM–5:00 PMEmployment Type: Contract with potential for permanent hireJob Description:A company in The Woodlands is seeking an Accounting / Purchasing Support Specialist to join its team on a contract basis, with potential for permanent hire. This is a fully onsite role in a fast-paced, high-volume environment. Responsibilities include:<ul><li>Invoice reconciliation and payment research</li><li>Issuing purchase orders</li><li>Reviewing transactions in Oracle</li><li>Investigating paid and unpaid items</li><li>Accounts receivable support</li><li>Contacting vendors to resolve discrepancies</li><li>High-volume data entry</li><li>Supporting buyers with daily administrative tasks</li></ul>
2026-09-25T00:00:00Z

Purchase & Sales Specialist

Sugar Land, Texas
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Purchase & Sales Specialist to support procurement and sales coordination activities for a growing team in Texas. This contract-to-permanent position is ideal for someone with strong attention to detail who can manage purchasing workflows, maintain accurate inventory visibility, and help ensure smooth day-to-day operations across the purchasing department. The role requires strong organizational skills, sound judgment, and the ability to work effectively with vendors, internal stakeholders, and warehouse teams. Responsibilities: • Oversee daily purchasing operations by coordinating requests, reviewing needs, and ensuring materials and supplies are acquired on time. • Prepare, track, and update purchase orders while maintaining accurate records for procurement activities and related documentation. • Work with vendors and service providers to confirm pricing, availability, delivery schedules, and overall order status. • Monitor warehouse and equipment inventory levels to support replenishment planning and reduce stock shortages or excess inventory. • Maintain weekly inventory reporting and use automated inventory data to improve purchasing decisions and stock accuracy. • Partner with internal teams to align procurement management activities with operational priorities and sales support needs. • Assist the purchasing department with process coordination, issue resolution, and follow-up on outstanding orders or discrepancies. • Use Microsoft Excel to analyze inventory trends, organize purchasing data, and create clear reports for business review.
2026-09-28T00:00:00Z

Help Desk/Desktop Support Analyst

Houston, Texas
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a fully on-site operations environment in Houston, Texas. This Long-term Contract position is ideal for someone who can step into a fast-paced setting, resolve day-to-day user issues efficiently, and collaborate closely with both IT and operations teams. The role focuses on maintaining desktop performance, supporting end users, and ensuring timely response to service requests in a compact, high-activity center. Responsibilities: • Deliver on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues across the operation. • Troubleshoot Windows 10 and Microsoft environment problems, restoring user productivity through practical and timely solutions. • Manage incoming service desk tickets, prioritize requests appropriately, and provide clear updates through resolution. • Support user account administration tasks in Active Directory, including access changes, password resets, and basic permissions support. • Work closely with both IT leadership and operational stakeholders to align technical support with daily business needs. • Set up, maintain, and replace end-user equipment as needed to keep workstations functioning reliably in an on-site setting. • Assist with technical readiness for operational changes or environment updates when required as part of ongoing support activities. • Document recurring issues, resolutions, and support activities to improve service consistency and knowledge sharing.
2026-09-28T00:00:00Z

4 results for Product Support Specialist in Conroe, TX