11 results for Help Desk Analyst in Commerce, CA

Help Desk Analyst

Chatsworth, CA
onsite
Temporary
30 - 34 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a Help Desk/Desktop Support Analyst to join our team on a short-term contract basis in Chatsworth, California. In this role, you will provide reliable technical assistance and exceptional customer service to ensure smooth operations within a detail-oriented manufacturing environment. This position is ideal for someone with hands-on experience in IT support who thrives in a fast-paced, collaborative setting. Responsibilities:• Provide Level 2 technical support for PCs, printers, and software in a Windows-based environment.• Handle onboarding and offboarding processes for end users, ensuring seamless transitions.• Troubleshoot network connectivity issues, including Wi-Fi and Cisco switches.• Perform Active Directory tasks, focusing on user account management.• Respond to and resolve service desk tickets in a timely and efficient manner.• Deliver personalized, high-quality customer service to approximately 200 employees.• Stay open to training opportunities and constructive feedback to improve performance.• Collaborate with team members to maintain IT systems and address technical challenges.
2026-03-09T00:00:00Z

Service Desk Analyst

Woodland Hills, CA
onsite
Permanent
65000 - 75000 USD / Yearly
We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs. As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.
2026-02-20T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service. Responsibilities: • Provide technical support to resolve hardware, software, and network-related issues for users. • Manage and maintain Active Directory accounts, including creating, modifying, and disabling users. • Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance. • Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken. • Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals. • Collaborate with team members to identify and implement improvements to IT processes. • Deliver exceptional customer service by addressing user concerns and providing clear guidance. • Monitor system performance and report any potential issues to the appropriate teams. • Ensure compliance with organizational IT policies and procedures. • Support the installation and updates of software applications while minimizing disruptions to users.
2026-03-09T00:00:00Z

Helpdesk Technician

Canoga Park, CA
onsite
Contract / Temporary to Hire
27.7115 - 32.087 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration. Responsibilities:• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.• Manage the onboarding and offboarding process, including account provisioning and user setup.• Configure and deploy PCs, workstations, and peripheral devices for end users.• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.• Maintain and manage Azure environments, ensuring optimal performance and security.• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.• Document processes and solutions thoroughly to ensure consistency and quality.• Collaborate with team members to provide excellent service and proactive support.• Communicate effectively with end users and stakeholders to address technical concerns.
2026-03-09T00:00:00Z

Help Desk II

Los Angeles, CA
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a skilled Help Desk II specialist to join our team in Los Angeles, California. In this role, you will provide advanced technical support and ensure smooth operations across various systems and platforms. You will play a pivotal role in troubleshooting, device management, and creating IT documentation to enhance organizational efficiency. Responsibilities: • Diagnose and resolve complex technical issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware and software components. • Manage employee onboarding and offboarding processes, including configuring devices, setting up accounts, and providing training on essential IT tools. • Track and maintain accurate records of IT inventory, ensuring all equipment is properly configured, secured, and regularly updated. • Develop and update IT documentation, including user guides, troubleshooting instructions, and procedural manuals. • Provide support for network connectivity issues and ensure seamless communication across platforms. • Respond to service desk tickets promptly, delivering effective solutions and maintaining user satisfaction. • Collaborate with team members to implement best practices for IT operations and security. • Assist with system upgrades and installations to meet organizational needs. • Monitor system performance and proactively address potential issues to minimize disruptions.
2026-02-17T00:00:00Z

Data Analyst

Santa Monica, CA
remote
Temporary
27 - 35 USD / Hourly
We are looking for an experienced Data Analyst to join our team on a long-term contract basis for a global finance firm. This role is fully remote. This role requires someone with strong attention to detail who excels in data reconciliation, fraud investigation, and analytics. You will play a key role in analyzing data for accuracy and identifying potential discrepancies or fraudulent activities. Responsibilities:• Conduct regular account reconciliations to ensure data consistency and accuracy.• Investigate suspected fraudulent activities using advanced analytics tools.• Perform in-depth data analysis to identify trends and anomalies.• Utilize VLOOKUP and other Excel functions to organize and interpret complex datasets.• Collaborate with cross-functional teams to address data discrepancies and improve processes.• Develop and implement anti-fraud strategies based on identified risks.• Maintain detailed documentation of findings and reconciliation processes.• Provide actionable insights to support decision-making and enhance operational efficiency.• Ensure compliance with relevant regulations and standards during data analysis and investigations.
2026-03-10T00:00:00Z

Data Analyst

Irvine, CA
onsite
Permanent
140000 - 170000 USD / Yearly
We are looking for a skilled Revenue Operations Analyst to oversee the development and optimization of reporting and analytics across Sales, Marketing, and Customer Care teams. This role requires a strategic thinker who can transform data into actionable insights, standardize performance metrics, and enhance operational efficiency. Based in Irvine, California, this position offers the opportunity to lead data-driven initiatives that support organizational growth. Responsibilities:• Create and maintain dashboards and automated reports for Sales, Marketing, and Customer Care teams using Salesforce, Excel, and visualization tools.• Define and implement standardized key performance indicators (KPIs) to measure and optimize the revenue cycle from lead generation to customer satisfaction.• Conduct detailed analyses of sales funnel performance, conversion rates, and customer care trends to identify actionable insights.• Act as a Salesforce expert, ensuring data accuracy, optimizing workflows, and developing advanced reports.• Manage and mentor a team of two analysts, fostering their attention to detail and maintaining high-quality standards.• Write and maintain queries to extract, transform, and analyze data from Salesforce and associated databases.• Document data definitions, reporting logic, and business rules to ensure consistency and institutional knowledge.• Identify inefficiencies in revenue processes and propose data-driven solutions for improvement.• Provide historical data insights and predictive analysis to support campaign planning.• Ensure compliance with industry regulations and internal standards in all data management and reporting activit
2026-03-03T00:00:00Z

Business Systems Analyst

Woodland Hills, CA
onsite
Permanent
130000 - 140000 USD / Yearly
We are looking for an experienced Business Systems Analyst to join our team in Woodland Hills, California. In this role, you will support and enhance Microsoft Dynamics 365 Finance and Operations (D365 F&O) solutions, working closely with business stakeholders to identify and implement effective system improvements. The ideal candidate will bring strong expertise in financial management modules and thrive in a collaborative, fast-paced environment. Responsibilities: • Analyze and assess business requirements to determine feasibility and recommend optimal solutions within the D365 F&O platform. • Provide ongoing support and troubleshooting for the D365 F&O system, addressing issues raised by business teams. • Collaborate with stakeholders to gather, document, and refine business requirements for system enhancements. • Design, develop, and test solutions within the Microsoft Dynamics 365 platform to meet organizational needs. • Support monthly and quarterly system upgrades, ensuring smooth implementation and minimal disruption. • Create and maintain documentation for system design, project specifications, and training materials. • Partner with technical teams to develop and integrate solutions that align with business processes. • Research and document transaction flows to enhance understanding and improve system processes. • Identify opportunities for process improvement and implement best practices to optimize workflows. • Manage time effectively, prioritize tasks, and communicate progress to stakeholders.
2026-02-23T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary
35 - 38 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.
2026-03-04T00:00:00Z

Data Analyst / CDP Developer

Torrance, CA
onsite
Temporary
50 - 53 USD / Hourly
We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Southern California. In this role, you will take charge of analyzing complex datasets to derive actionable insights and support critical business decisions within the automotive industry. You will collaborate across teams to ensure data accuracy and streamline workflows while leveraging your expertise in advanced analytics and cloud-based platforms.What will this person be working onAs a Data Analyst / CDP Developer, the candidate will support the customer data platform, improve data quality, implement scalable data solutions, and address end‑to‑end data challenges. This role requires advanced SQL development, CDP integration, pipeline operations, and troubleshooting across large‑scale datasets. The ideal candidate is highly analytical, detail‑oriented, and thrives in a fast‑paced, cross‑functional environmentResponsibilities:• Analyze large-scale datasets to uncover trends, validate data quality, and provide insights that drive business strategies.• Develop and optimize advanced queries using tools like Presto, Hive, and NoSQL to support data operations.• Utilize Python for data processing, automation, and workflow development to enhance system functionality.• Apply cloud data architecture principles within platforms such as AWS to improve data management.• Conduct exploratory data analysis to identify anomalies, validate assumptions, and meet stakeholder needs.• Document data processes, workflows, and business rules in platforms such as Confluence to ensure clarity and consistency.• Collaborate with cross-functional teams, including engineering, marketing, and subject matter experts, to define and refine data requirements.• Operate workflow orchestration tools like Digdag and TD Workflows to manage data pipelines and scheduled tasks.• Implement and monitor data quality frameworks to ensure reliable data validation and system observability.• Adhere to compliance and privacy standards while maintaining best practices for version control and CI/CD processes.
2026-02-12T00:00:00Z

MSP Service Desk Manager

Lake Forest, CA
remote
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled MSP Service Desk Manager to lead and oversee service desk operations in Lake Forest, California. In this long-term contract position, you will manage a dynamic team of technicians, ensuring exceptional service delivery and operational efficiency. The ideal candidate will possess strong leadership qualities, a deep understanding of IT service management, and the ability to drive continuous improvement in a fast-paced environment. Responsibilities: • Supervise daily service desk activities to ensure high-quality support and client satisfaction. • Provide leadership and mentorship to service desk staff, fostering attention to detail and a collaborative work environment. • Manage ticket assignments, schedules, and technician workloads to ensure timely resolution and adherence to service level agreements. • Oversee incident triage and prioritize tickets based on urgency and business impact. • Communicate effectively with clients, providing updates and resolving service-related issues promptly. • Monitor service metrics, including ticket volume, response times, and technician utilization, to identify areas for improvement. • Implement process enhancements to optimize service desk operations and maintain compliance with organizational standards. • Serve as the escalation point for complex technical issues and client concerns. • Collaborate with leadership to refine policies, procedures, and workflows for improved efficiency. • Ensure accurate documentation and time tracking for audit readiness and operational reporting.
2026-03-06T00:00:00Z