<p>Our client is seeking a ServiceNow Analyst I for a long-term assignment in Marysville, OH and high-profile project. In this long-term contract position, you will play a key role in supporting the ServiceNow platform, ensuring smooth daily operations and assisting with global rollouts. This is an onsite position requiring four days per week at the location.</p><p><br></p><p>Responsibilities:</p><p>• Gather, document, and validate business requirements for ServiceNow modules and enhancements.</p><p>• Assist in configuring ServiceNow features under the guidance of senior team members.</p><p>• Develop and maintain workflows, forms, UI policies, and simple scripts within the ServiceNow platform.</p><p>• Participate in testing activities, including creating test cases, executing tests, and tracking defects.</p><p>• Support data collection, validation, and migration tasks during regional rollouts.</p><p>• Provide onsite assistance for project teams and end users, including troubleshooting and resolving issues.</p><p>• Create and update project documentation, training materials, and user guides.</p><p>• Ensure compliance with ServiceNow standards, governance policies, and best practices.</p>
We are looking for an experienced Software Developer to join our team in Marysville, Ohio, specializing in ServiceNow development. In this long-term contract position, you will play a key role in supporting the global rollout of the ServiceNow platform, ensuring seamless integration and functionality across regions. This onsite role requires expertise in ServiceNow customization and configuration, as well as strong collaboration skills to work closely with stakeholders and technical teams.<br><br>Responsibilities:<br>• Develop, configure, and customize ServiceNow modules to meet global rollout objectives.<br>• Design and implement workflows, business rules, UI policies, client scripts, and integrations to enhance platform functionality.<br>• Ensure successful deployment of ServiceNow across multiple regions while adhering to global standards.<br>• Collaborate with project managers, architects, and business stakeholders to translate business needs into technical solutions.<br>• Troubleshoot and resolve platform issues to maintain system stability and performance during deployment phases.<br>• Assist with data migration, testing, documentation, and user acceptance processes.<br>• Provide technical support and guidance to project teams and end users throughout the rollout lifecycle.<br>• Ensure compliance with ServiceNow best practices, governance policies, and security standards.<br>• Support daily operational tasks related to the ServiceNow platform.<br>• Work onsite four days a week to deliver hands-on support and solutions.
We are looking for an experienced Benefits Administrator to join our team in Pataskala, Ohio. In this role, you will oversee various aspects of employee benefits programs, ensuring smooth coordination and compliance with regulations. This position requires someone who is detail-oriented and can effectively manage processes such as COBRA administration and leave of absence policies.<br><br>Responsibilities:<br>• Manage and administer employee benefits programs, including health, dental, vision, and retirement plans.<br>• Coordinate COBRA administration to ensure compliance with legal requirements and timely communication.<br>• Oversee leave of absence processes, including tracking and documentation, while adhering to company policies.<br>• Collaborate with employees to address inquiries related to compensation and benefits.<br>• Ensure accurate record-keeping and reporting for all benefits-related activities.<br>• Conduct regular audits of benefits systems to maintain compliance and identify areas for improvement.<br>• Partner with HR and payroll teams to ensure seamless integration of benefits with compensation.<br>• Stay updated on industry trends and regulatory changes to adapt policies and practices.<br>• Develop and deliver training or informational sessions regarding employee benefits.<br>• Assist with annual benefits enrollment processes, ensuring clarity and efficiency.
<p>We are looking for a dedicated Collections Coordinator to join our team in Columbus, OH. In this role, you’ll play a key part in supporting customers who are facing payment challenges, helping them navigate their options and find solutions. This is a long-term contract position that requires excellent customer service skills and the ability to work within a structured schedule.</p><p><br></p><p>Responsibilities:</p><p>• Reach out to customers who are behind on payments to understand their situation and assess next steps.</p><p>• Collaborate with customers to determine appropriate solutions, including transferring them to specialized groups or setting up payment plans.</p><p>• Follow a structured schedule with designated breaks and lunch periods to ensure consistent coverage.</p><p>• Deliver exceptional customer service to maintain positive client relationships.</p><p>• Utilize strong communication skills to explain options and address customer concerns effectively.</p><p>• Maintain accurate records of customer interactions and actions taken.</p><p>• Work closely with teams to ensure seamless transitions for customers requiring additional support.</p><p>• Apply problem-solving skills to develop tailored solutions for individual customer cases.</p><p>• Stay informed about company policies and procedures to provide accurate information.</p><p>• Demonstrate professionalism and empathy in all customer interactions.</p>
We are looking for a skilled Senior Programmer Analyst to join our team in Columbus, Ohio. In this role, you will collaborate on both development and production support for distributed applications, with a focus on upgrading the mainframe-based Account Analysis system to a distributed solution. This is a long-term contract position suited for a candidate who thrives in dynamic environments and brings a strong technical background.<br><br>Responsibilities:<br>• Lead the design, development, and integration efforts for the upgrade of the Account Analysis system, transitioning to a distributed platform.<br>• Analyze user requirements and propose technical solutions aligned with organizational standards.<br>• Collaborate with architects and analysts to create and refine design documentation.<br>• Conduct unit testing, debug programs, and assist in implementing solutions.<br>• Handle complex technical assignments independently and contribute effectively in team settings.<br>• Work closely with external vendors and internal technical teams to ensure seamless application integration.<br>• Provide technical estimates and solutions for small to medium-sized projects.<br>• Monitor industry trends and standards to continuously improve technical practices.<br>• Manage multitasking in a fast-paced environment while ensuring quality deliverables.<br>• Support application and infrastructure scans, addressing identified defects effectively.
We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
We are looking for a skilled Salesforce Administrator to oversee the strategy, implementation, and ongoing management of the Salesforce platform. In this role, you will collaborate with stakeholders to translate business needs into technical solutions while ensuring the system operates smoothly and efficiently. This position requires a proactive individual who can manage the product roadmap, execute hands-on configurations, and optimize platform capabilities.<br><br>Responsibilities:<br>• Act as the primary administrator for Salesforce, handling configurations such as objects, workflows, automations, permissions, and integrations.<br>• Collaborate with stakeholders to gather requirements, prioritize enhancements, and develop tailored solutions to meet business objectives.<br>• Plan and maintain the Salesforce product roadmap, ensuring successful releases and adoption across departments.<br>• Create and maintain training materials, documentation, and best practices to support system users.<br>• Monitor data integrity, system performance, and compliance with security standards.<br>• Troubleshoot technical issues, manage support tickets, and provide ongoing assistance to users.<br>• Identify opportunities for platform optimization and lead improvement initiatives.<br>• Facilitate cross-functional communication to align Salesforce capabilities with organizational goals.<br>• Ensure consistent updates and upgrades align with company needs and industry standards.
We are looking for a detail-oriented Business Analyst I to join our team in Westerville, Ohio. In this long-term contract position, you will play a key role in understanding and documenting business processes, translating them into actionable requirements, and supporting project management efforts. This role requires strong communication, analytical, and organizational skills to ensure the successful execution of business initiatives.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to understand existing processes and identify areas for improvement.<br>• Translate business needs into clear, well-documented requirements for technical and operational teams.<br>• Prioritize tasks and requirements based on their impact on business objectives and cost considerations.<br>• Develop resource effort estimates and project plans to support the implementation of requirements.<br>• Identify, track, and resolve issues and risks associated with projects or systems.<br>• Facilitate governance and project management activities to ensure alignment with organizational goals.<br>• Manage relationships across teams to ensure effective communication and collaboration.<br>• Utilize negotiation and decision-making skills to address challenges and drive project success.<br>• Support process automation efforts to enhance efficiency and streamline operations.<br>• Maintain thorough documentation of project progress, requirements, and resolutions.
<p>We are looking for a detail-oriented Inventory Analyst to join our client in Reynoldsburg, Ohio. In this contract to permanent position, you will play a pivotal role in managing shipping and receiving processes, ensuring accuracy in inventory reconciliation, and supporting operational efficiency. This opportunity offers the potential for career growth into a leadership role for motivated individuals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and coordinate shipping and receiving activities to ensure smooth and accurate processes.</p><p>• Collaborate with the accounting team to maintain accurate records and support financial reconciliation.</p><p>• Verify and process incoming and outgoing shipments, checking paperwork for accuracy and completeness.</p><p>• Utilize strong Excel skills to analyze and track inventory data effectively.</p><p>• Perform inspections and documentation for received shipments, ensuring compliance with company standards.</p><p>• Reconcile inventory discrepancies to maintain accurate stock levels.</p><p>• Manage purchase orders and related documentation to streamline inventory operations.</p><p>• Assist with training and mentoring team members as needed, with potential for leadership responsibilities.</p><p>• Ensure all shipping and receiving documentation is properly filed and maintained for future reference.</p>
We are looking for a skilled Help Desk Analyst I to join our team in Westerville, Ohio. In this contract position, you will play a pivotal role in providing technical support and training to improve IT processes and user experience. This opportunity is ideal for someone who thrives in a manufacturing environment and is passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Upgrade IT systems and technologies to streamline business operations while minimizing disruptions.<br>• Develop and implement strategies to enhance service desk efficiency and future support processes.<br>• Create and deliver training programs to educate users on IT technologies and procedures.<br>• Offer guidance and support to the Service Management team and end users, ensuring effective utilization of IT systems.<br>• Troubleshoot and resolve technical issues related to Active Directory and Microsoft Windows environments.<br>• Manage and respond to service desk tickets in a timely manner.<br>• Perform basic troubleshooting for hardware and software issues.<br>• Ensure smooth operation of systems running on Microsoft Windows 10.<br>• Collaborate with team members to evaluate and improve IT service delivery.<br>• Maintain documentation of processes and solutions to support ongoing improvements.
We are looking for a highly experienced Chief Information Officer (CIO) to join our team on a long-term contract basis in Columbus, Ohio. This role is pivotal in providing strategic leadership in technology, security, and IT operations within a dynamic chemicals manufacturing environment. The ideal candidate will assess and enhance IT systems, organizational structure, and security posture to ensure alignment with business objectives.<br><br>Responsibilities:<br>• Lead efforts to strengthen and monitor the organization's cybersecurity and risk management strategies.<br>• Provide executive-level guidance on IT operations and future technology investments.<br>• Evaluate the alignment of current technology systems and infrastructure with business goals.<br>• Conduct comprehensive assessments of IT organizational structure, roles, and staffing efficiency.<br>• Collaborate with external vendors and partners to resolve security-related issues effectively.<br>• Deliver actionable insights and recommendations to improve operational efficiency and leadership within the IT department.<br>• Oversee the expansion of automation capabilities and guide the integration of advanced technologies.<br>• Ensure robust reporting and visibility into the organization's security posture and technology risks.<br>• Review prior audit findings and validate the remediation status of identified issues.<br>• Advise on long-term digital transformation initiatives, including robotics and advanced automation.
We are looking for an experienced Network Engineer to join our team in Dublin, Ohio. This role focuses on designing, implementing, and maintaining enterprise-level network infrastructures using Cisco and Palo Alto technologies. The ideal candidate has a strong technical background, excels in troubleshooting complex systems, and is committed to ensuring network security and performance.<br><br>Responsibilities:<br>• Design, configure, and manage enterprise network systems, including wireless, firewalls, and other core infrastructure components.<br>• Administer and optimize Palo Alto firewalls, Panorama management tools, and security configurations.<br>• Configure and maintain Cisco routers, switches, and wireless solutions for reliable network performance.<br>• Monitor network activity, identify issues, and implement necessary optimizations to enhance efficiency.<br>• Investigate and resolve network and security incidents, providing root-cause analysis and preventive measures.<br>• Apply and enforce best practices for network security, including segmentation, VPN setups, and threat prevention.<br>• Collaborate with IT and security teams to support projects and implement network upgrades.<br>• Document network designs, configurations, and changes to maintain accurate records.<br>• Conduct regular assessments of network health and implement necessary updates to align with industry standards.
