<p>We are looking for a dedicated Customer Service Representative to join our team in Dublin, Ohio. In this long-term contract position, you will play a crucial role in ensuring exceptional customer care and efficient data management. This role requires strong communication skills, attention to detail, and a commitment to providing outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound customer inquiries promptly and professionally.</p><p>• Provide exceptional support to clients by addressing their needs and resolving issues efficiently.</p><p>• Perform accurate data entry tasks to maintain and update customer records.</p><p>• Assist with daily administrative responsibilities to support team operations.</p><p>• Manage order processing and ensure timely completion of transactions.</p><p>• Collaborate with team members to improve customer service processes and outcomes.</p><p>• Handle call center interactions with professionalism and adherence to company protocols.</p><p>• Track and report customer service metrics to ensure continuous improvement.</p><p>• Maintain a thorough understanding of company policies and industry standards.</p>
<p>We are looking for a skilled Senior Document Specialist to join our team in Columbus, OH. As part of this Contract position, you will collaborate with a document and graphic support team to assist internal clients with formatting, editing, and processing various types of documents. This role is ideal for candidates proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, and Adobe tools, with additional experience in Visio being highly desirable.</p><p><br></p><p>Responsibilities:</p><p>• Format, edit, and convert documents to meet client specifications and ensure high-quality output.</p><p>• Collaborate with internal teams to process document requests efficiently and accurately.</p><p>• Utilize Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Adobe tools, to create and edit documents.</p><p>• Provide quality control to ensure all finished work aligns with client standards and expectations.</p><p>• Manage multiple projects simultaneously while meeting strict deadlines.</p><p>• Handle sensitive or confidential documents with professionalism and discretion.</p><p>• Troubleshoot basic PC issues and provide support related to document processing.</p><p>• Deliver hands-on customer service to internal colleagues, ensuring their document needs are met promptly.</p><p>• Apply intermediate knowledge of Visio or similar software to enhance document presentation and graphics.</p><p>• Maintain adherence to company policies while delivering client-focused solutions.</p>
<p>We are looking for a Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an opportunity to engage with customers and ensure their needs are efficiently met. The role focuses on providing excellent service while handling various administrative tasks within a detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Process disability payments for employees on sick leave, ensuring accurate and timely handling.</p><p>• Contact medical professionals and employers to verify an employee's return-to-work status.</p><p>• Handle intake calls to initiate paperwork related to leave requests.</p><p>• Occasionally reach out to doctors for updates and necessary documentation.</p><p>• Respond to inbound customer inquiries, providing clear and helpful information.</p><p>• Maintain accurate records through data entry and order processing.</p><p>• Communicate effectively via email to address concerns and provide solutions.</p><p>• Use Microsoft Excel for basic data management and reporting.</p><p>• Collaborate with team members to ensure smooth operations and customer satisfaction.</p><p>• Manage multiple tasks efficiently while adhering to deadlines.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
