We are looking for a skilled Help Desk Analyst III to join our team in Columbus, Ohio. In this role, you will play a crucial part in ensuring that new employees have the technical tools and support they need to succeed from day one. This position combines technical expertise with exceptional customer service to provide a seamless onboarding experience and ongoing assistance.<br><br>Responsibilities:<br>• Coordinate the setup of hardware, software, and access permissions for new hires to ensure a smooth onboarding process.<br>• Offer guidance and training resources to new employees, addressing technical challenges and troubleshooting issues as needed.<br>• Maintain an organized inventory of system requirements specific to each role and track any onboarding-related concerns.<br>• Collaborate with internal teams to enhance onboarding workflows and improve overall user experience.<br>• Respond to service desk tickets promptly, providing effective solutions to technical issues.<br>• Utilize Active Directory and Microsoft Windows 10 to manage user accounts and system access.<br>• Perform basic troubleshooting for hardware and software problems to maintain system functionality.<br>• Monitor and address gaps in onboarding processes, identifying opportunities for improvement.<br>• Ensure compliance with organizational standards and procedures while delivering technical support.<br>• Communicate effectively with team members to resolve technical issues and provide updates.
Desktop Support Analyst (Long-Term Contract) Location: Lexington, Ohio We’re seeking a knowledgeable and customer-focused Desktop Support Analyst to join our team in Lexington, OH. This long-term contract position offers the opportunity to support a large-scale, Microsoft-based IT environment within a dynamic manufacturing setting. The ideal candidate will be experienced in both onsite and remote support and enjoy working in a fast-paced, team-oriented atmosphere. Key Responsibilities: Troubleshoot and resolve issues involving workstations, hardware, software, and peripheral equipment. Provide Tier 1–3 support for Microsoft technologies, including Windows OS, Active Directory, and Microsoft Office 365. Set up, configure, and maintain desktop and peripheral devices, including system imaging and scanner management. Deliver detail oriented, responsive support to a diverse user base, ensuring a high level of customer satisfaction. Document technical procedures, troubleshooting steps, and system configurations to support efficient operations. Assist with onsite deskside support and contribute to technical projects as needed. Support a large user base (approx. 4,600 employees) across multiple sites. Assist with the administration of backup solutions and configuration management systems. Provide basic support for Apple devices and user guidance when necessary.
We are looking for a dedicated Help Desk Analyst to join our team in West Jefferson, Ohio. This long-term contract position offers an excellent opportunity to provide technical support and assist with IT-related tasks. If you have a knack for solving technical issues and a strong understanding of IT systems, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop computers, laptops, and mobile devices.<br>• Diagnose and resolve hardware, software, and network-related problems.<br>• Manage basic system administration tasks, including user accounts, permissions, and updates.<br>• Monitor, configure, and maintain network systems to ensure operational efficiency.<br>• Create and update documentation for technical procedures and solutions.<br>• Offer assistance on IT-related projects and initiatives as required.<br>• Respond to service desk tickets promptly and ensure timely resolutions.<br>• Deliver technical guidance to users both on-site and remotely.
<p>We are looking for an experienced and detail-oriented Accounts Payable Specialist to join our finance team. The ideal candidate will be responsible for ensuring timely and accurate processing of accounts payable transactions, maintaining vendor relationships, and supporting financial operations with integrity and efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review, code, and process invoices, expense reports, and check requests.</li><li>Match invoices to purchase orders and receiving documentation.</li><li>Ensure accurate and timely payments to vendors via check, ACH, or wire transfer.</li><li>Maintain vendor records and ensure compliance with company policies and IRS regulations (e.g., W-9 collection, 1099 reporting).</li><li>Research and resolve discrepancies or issues with invoices and payments.</li><li>Reconcile vendor statements and monitor accounts to ensure payments are current.</li><li>Assist in month-end closing and reporting related to accounts payable.</li><li>Communicate with vendors and internal departments regarding payment status, discrepancies, and documentation.</li><li>Support audits and financial reporting by preparing and organizing necessary documents.</li><li>Maintain AP files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.</li></ul><p><br></p>
We are looking for a skilled Network Engineer to oversee and optimize enterprise network systems and infrastructure. This role requires a proactive approach to building scalable and secure connectivity solutions while ensuring high availability and performance across diverse environments. The ideal candidate will bring extensive technical expertise and a collaborative mindset to support organizational goals and digital initiatives.<br><br>Responsibilities:<br>• Manage the lifecycle of network infrastructure, ensuring optimal performance and reliability.<br>• Design, configure, and support complex network environments, including Wi-Fi, SD-WAN, and secure tunnel connectivity.<br>• Develop and enforce network policies, procedures, and best practices to maintain security and efficiency.<br>• Monitor and ensure high availability of network systems across enterprise and remote locations.<br>• Evaluate and integrate emerging technologies to enhance network capabilities and align with business objectives.<br>• Serve as the subject matter expert for network protocols, cybersecurity practices, and enterprise connectivity solutions.<br>• Troubleshoot and resolve network issues promptly to minimize downtime and disruptions.<br>• Collaborate with cross-functional teams to align network solutions with organizational needs.<br>• Document network configurations and changes to maintain accurate records for future reference.
