We are looking for a skilled Hardware Analyst to join our team in Hilliard, Ohio. This Contract-to-Permanent position offers an exciting opportunity to work with cutting-edge technology while contributing to product quality and customer satisfaction. The ideal candidate will possess strong technical abilities and a hands-on approach to solving complex hardware issues.<br><br>Responsibilities:<br>• Inspect, test, and evaluate customer-returned equipment to identify and verify complaints.<br>• Perform diagnostic assessments and repair services on defective hardware.<br>• Document findings thoroughly, including database entries and visual evidence.<br>• Communicate unique or new observations to quality assurance and engineering teams.<br>• Escalate safety-related issues promptly to ensure compliance and customer well-being.<br>• Manage inventory processes, including receiving and transferring items and supporting quarterly cycle counts.<br>• Oversee the receiving and packaging of customer returns to ensure safe shipping.<br>• Collaborate on maintaining efficient workflows and adherence to service procedures.
<p>We are looking for a dedicated Production Supervisor to join our team in Delaware, Ohio. In this long-term contract role, you will oversee manufacturing operations, lead a team, and ensure adherence to organizational standards and goals. This position demands strong leadership abilities, a proactive approach to problem-solving, and a commitment to maintaining the highest levels of quality and productivity.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the day-to-day operations of the assigned shift, ensuring smooth production processes and adherence to organizational policies.</p><p>• Collaborate with maintenance teams to identify and resolve operational challenges and performance gaps.</p><p>• Monitor and document production metrics, quality standards, and team performance, ensuring compliance with company requirements.</p><p>• Establish daily goals for the team, fostering accountability and productivity while maintaining inventory control.</p><p>• Lead corrective actions and coaching sessions to address performance issues and ensure alignment with company values.</p><p>• Promote safety and compliance practices across the team, ensuring adherence to all organizational policies and procedures.</p><p>• Conduct regular performance evaluations and provide constructive feedback to team members to encourage growth and excellence.</p><p>• Act independently to make informed decisions and guide the team during non-business hours.</p><p>• Facilitate the setup and operation of production processes based on input from other shifts.</p><p>• Communicate plant and departmental objectives effectively to ensure team alignment and focus.</p>
We are looking for an experienced Network Administrator to oversee and maintain our IT systems and network infrastructure. This role involves ensuring the reliability and efficiency of our systems, addressing support tickets, and implementing improvements to optimize operations. Based in Columbus, Ohio, this position offers the opportunity to collaborate with technical teams and provide valuable support to end-users.<br><br>Responsibilities:<br>• Manage and maintain IT systems, including Windows environments, Hyper-V, on-premises Windows servers, and backup and recovery solutions.<br>• Oversee and support cloud-based platforms such as Azure and Office 365.<br>• Act as a liaison between the organization and external vendors to ensure seamless communication and issue resolution.<br>• Monitor, prioritize, and resolve support tickets, maintaining detailed documentation of issues and solutions.<br>• Perform hardware and software troubleshooting, ensuring minimal downtime and disruption.<br>• Conduct regular inspections of infrastructure and perform necessary maintenance at various locations.<br>• Manage hardware inventory, including issuing new equipment and maintaining existing devices.<br>• Provide technology training and support to employees to enhance their technical proficiency.<br>• Assist in cross-training team members to promote knowledge sharing and team development.<br>• Recommend and implement process improvements to optimize system performance and efficiency.
<p>We are looking for a motivated Systems Administrator to join our team in Dublin, Ohio. This role requires a detail-oriented individual with strong expertise in managing Microsoft systems, troubleshooting technical issues, and providing end-user support. The ideal candidate will thrive in a collaborative environment and ensure the efficient operation of IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain Microsoft end-user equipment to ensure optimal performance.</p><p>• Manage and troubleshoot Windows operating systems across multiple versions, including Windows 7, 8, 10, and 11.</p><p>• Resolve technical issues related to desktops, laptops, servers, networking, and software applications.</p><p>• Perform virus and malware removal while maintaining proficiency in anti-virus tools.</p><p>• Provide support for employee onboarding and offboarding processes.</p><p>• Maintain and manage inventory of IT equipment and software.</p><p>• Collaborate with vendors to address hardware and software needs.</p><p>• Participate in an on-call rotation to address urgent technical issues.</p>
We are looking for a well-rounded technical professional who can support both cybersecurity operations and day-to-day IT support. This role is ideal for someone with a solid foundation in security best practices who also enjoys rolling up their sleeves to solve technical issues, assist end users, and maintain system health.<br><br>Key Responsibilities:<br><br>• Monitor security alerts via SIEM tools and respond to incidents<br>• Conduct basic vulnerability scans and assist with remediation tracking<br>• Help maintain internal security controls aligned with standards like TISAX and ISO 27001<br>• Support development and testing of incident response plans<br>• Work with IT and local teams to ensure secure configurations and user access controls<br>• Assist with vendor risk reviews and security questionnaires<br>• Maintain and organize documentation related to policies, procedures, and audits<br>• Participate in phishing simulations and user security training efforts<br>• Provide Tier 1/Tier 2 technical support for end users (hardware, software, network, printers)<br>• Perform light hardware repair, software installs, and assist with troubleshooting<br>• Coordinate with vendors for issue resolution and system improvements<br>• Track IT assets and keep inventory records up to date<br>• Support the network team with basic tasks like wireless and firewall configurations<br>• Contribute to the development of documentation, policies, and standard procedures<br><br>Qualifications:<br>• Bachelor’s degree in Computer Science, Information Technology, or a related field<br>• 3–5 years of experience in a blended IT support / cybersecurity role<br>• Familiarity with endpoint protection, basic networking, and access management<br>• Experience with SIEM tools, endpoint detection, and vulnerability scanners<br>• Proficiency with Windows 11, Microsoft 365, and common IT tools<br>• Comfortable supporting users and solving technical problems across systems<br>• Excellent troubleshooting, documentation, and communication skills<br>• Hands-on mindset and a willingness to wear multiple hats in a dynamic environment
