<p>We are looking for a skilled Desktop Support Tech to join our team in Columbus, Ohio. In this role, you will be responsible for ensuring the smooth operation of end-user systems and network hardware. You will play a vital part in maintaining, troubleshooting, and optimizing hardware and software solutions while providing excellent customer service to stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, test, and maintain hardware, peripherals, and network devices to ensure optimal performance.</p><p>• Develop and manage computer images for end-user accounts to facilitate efficient system setups.</p><p>• Identify hardware requirements and coordinate acquisition and delivery processes.</p><p>• Troubleshoot and resolve complex hardware and software issues both on-site and remotely.</p><p>• Collaborate with vendors and third-party support teams to address technical challenges.</p><p>• Conduct regular visits to multiple locations to maintain and support systems effectively.</p><p>• Provide training to users individually and in group settings on computer functionality and software usage.</p><p>• Document hardware installations, repairs, and removals to maintain accurate records.</p><p>• Assist in creating long-term strategies and plans for corporate technology needs.</p><p>• Serve as backup for the Systems Administrator when required.</p>
We are looking for a skilled AWS Security Analyst to join our team on a long-term contract basis in Columbus, Ohio. In this role, you will focus on strengthening our cybersecurity posture by implementing controls, ensuring compliance, and addressing security vulnerabilities in a dynamic and collaborative environment. This position offers the opportunity to work closely with engineering teams, auditors, and cloud operations to support security initiatives across global teams.<br><br>Responsibilities:<br>• Lead readiness, implementation, and ongoing audit activities for SOC 2 Type II compliance across multiple operational areas.<br>• Collaborate with auditors, engineering teams, and cloud operations to implement security controls and resolve compliance gaps.<br>• Apply cybersecurity and cloud control frameworks to enhance organizational security measures.<br>• Validate compliance within SaaS-based infrastructure, troubleshoot security challenges, and confirm the effectiveness of controls.<br>• Conduct application security tasks such as vulnerability scanning, basic penetration testing, and remediation validation.<br>• Analyze security issues identified during audits or scans and work with developers to implement resolutions.<br>• Develop proof-of-concept solutions to verify security approaches and address vulnerabilities.<br>• Participate actively in agile workflows and contribute to security workstreams across global teams.<br>• Utilize compliance tools such as Vanta and productivity platforms like Jira, Confluence, Slack, and Teams to manage security operations.